This place has helped me more than anywhere else in the past two years. I cannot express my…read moregratitude towards the workers who helped me out. Kwe and Shakira were a blessing that i did not know i needed. They helped me out and greeted me with a great attitude. I definitely recommend this place.

This is O'Reilly Auto Parts store #1674 and it's located in the West End neighborhood of Atlanta,…read morejust southwest of downtown. This store is OK. Compared to other O'Reilly stores I've been to, this one was the most weathered and worn, but it still got the job done. I needed to stock up on oil for my car. I was looking specifically for Castrol Edge synthetic 5W-40. As luck would have it, the only 1-quart bottles they were completely out of were the ones I was looking for. I went to the front to ask for help. David helped me. He went to the back to check and see if they had any extra in stock, but they did not. However, my bad luck turned to good because I noticed right below the empty rack, they had 5-quart bottles on sale for $28.95 each (regular price: $39.99). The 1-quart bottles weren't on sale and cost $9.99 each (regular price). So I ended up buying a 5-quart bottle and saved $21 if I had bought the equivalent amount in 1-quart bottles. David was nice and double-bagged my purchase for me. After tax, my total came out to $31.53. On a Saturday afternoon around 3:40pm, I saw at least three employees and the store had light traffic/was moderately busy. The store is attached to a Subway.

Very helpful on the phone the gentleman was very informative let me know what was best for my car…read more I appreciate the knowledge I do recommend

I will NEVER buy another junkyard battery.. I bought a battery for my car and it did not work. I…read moretook it back and they exchanged it, but it did not work either. I took the battery to Autozone and they said it was no good. So, I am $50 in the hole. I could have bought a new battery and been done. Lesson learned.

Very great business and if you looking for parts they will more thank likely have what you're…read morelooking bought a rear axle for my 2004 mustang gt and haven't had any problems out of it

I wish I could give zero stars!! They wasted my time and gas, by lying about having a part they…read moredid not have. To make it worse I had to pay in advance while I waited 20 minutes for them to pull a part that was not there.

Absolutely great service. Crag was awesome. He was very…read morehelpful helping me find a windshield wiper for my car and then he very kindly installed it for me. He was very calm and patient. I'll definitely make it my go to store going forward.

I called four times and just said hello and was hung up on four times. I didn't even get to ask a…read morequestion. This is bad customer service.

I went there today not knowing the Rules about grinders not allowed on the yard I had a Hercules…read moregrinder with a big battery that cost over 120$ I went back to get my grinder and didn't notice until I hit home that someone stole it off of my grinder but I'm going there tomorrow and make a police report and speak with management

Easy to locate matching vehicle Reasonable prices…read moreGreat selection Three locations for easy

I'm disappointed with how Advance Auto Parts handled my warranty issue. I purchased a Platinum…read moreDieHard battery from them four months ago, and last week my car wouldn't start. After getting a jump, I drove to a trusted mechanic who ran a quick check and suspected the battery was the problem--without charging me. I returned to Advance Auto Parts expecting a straightforward swap. Instead, they asked me to keep the car running for 30 minutes before testing the battery. I explained that testing a freshly charged battery doesn't reveal whether it can hold a charge, but they insisted it was store policy and refused to do more. I went back to the mechanic, who kept the car overnight and confirmed the battery was indeed defective. Only after I contacted Advance Auto Parts corporate and shared the diagnostic results did they agree to replace the battery. Since the swap, I've had no issues--but they still refused to reimburse the diagnostic fee. To be clear, the store staff weren't the problem. The real issue is the flawed policy that prevents proper testing and delays warranty fulfillment. Advance Auto Parts needs to update its procedures to better support customers and honor its product guarantees.

I'd give this location zero stars, but it's not an option. Went into the store asked for that…read morebattery and indicated that I needed it installed. The associate retrieved the battery and tools. When he was almost finished checking me out, he noticed it said "installation could take up to 30 minutes" and told me he couldn't install it. He hold me I can take it around the corner to a garage and mentioned that someone specific could install it for me. I told him I wasn't paying for installation when their website offers installation for my battery and car for free. I went to Auto Zone, got a battery with a 5 year warranty installed in 10 minutes. I'm definitely not going to bother going back to Advance Auto Parts.

We went in to purchase coolant and were unsure which one to buy. An employee and a manager walked…read moreby us. The employee kindly asked if we needed help, but he wasn't sure which coolant to recommend, so we all looked to the manager for assistance. As the manager walked back out, the employee asked him for help. The manager slapped the container and walked off. Confused, we asked, "So, is that the one?" and the manager, Christopher, didn't even stop he just shouted, "It says blah blah blah on the bottom lefthand side," in a rude tone and kept walking. It's not always what you say--it's how you say it. His attitude came across as dismissive and unprofessional, as though we were inconveniencing him for asking a simple question. As females, this is exactly why we dread going into some auto shops because we're often met with disrespect instead of basic customer service.

My experience was so great! I couldn't start my car, got a jump and knew that they were about to…read moreclose, but they made sure to take care of me despite it almost being closing time. Everyone had such a positive attitude. A test was ran on my car and the battery needed to be replaced. They even replaced the battery for us! If I ever have any car problems, I'll be sure to come here again!

Sarcastic, abrasive and condescending, yup, that describes Bill. The man also holds encyclopedic…read moreknowledge about all things Volvo. VOLUPARTS is the best used Volvo parts dealer in the South, maybe more. I've traded here for 20 years and yes , sometimes they make fun of me. But they have yet to overcharged or sell me something that I don't need!

Life savers when it comes to Volvo parts and knowledge. I have saved tons of repair money from…read moretheir depth of experience and wisdom. These guys really know their stuff and are very trustworthy. They are the first ones I come to whenever I need parts.