I went to Auto Zone in Cumming today to have a battery replaced in my car the service was excellent…read moreand Martin the young man that installed my battery did a excellent job he went above beyond replacing my battery it was not a easy job for him because of where my battery is in my car Thank You Auto Zone in Cumming Ga for your excellent service and your great customer service and Martin was wonderful. Gail Beck

Great customer service from Jonathon!…read more I recently had an issue that I was not sure if my car's battery was bad or if something more serious with the ignition system was wrong. As I was about to sell or trade in this vehicle, I did not want to put much money into repairs. Jonathon was able to help me find an comparatively inexpensive battery and said he would test my old one while I took the new one home to try since the charge and test could take up to 45 minutes. Within minutes of leaving, he called me and said the old one registered as bad as soon as he put it on their charger. The new battery worked, and so I called back as he suggested so he could refund my core charge for the old battery. He was with another customer at the time but called back about 10 minutes later and took care of the refund without my having to return all the way to the store.

This statement formally advises against doing business with Atlas Auto Parts. The engine was…read morereceived with a broken thermostat, damaged pulley, significant front-end oil leak, and turbos consuming oil. Spark plugs and coils had been replaced with non-OEM, low-quality components prior to shipment. During the claim process, repeated requests for video evidence delayed resolution by several days. Additional inspection revealed a completely melted oil separator. As a result, replacement of pulleys, belts, spark plugs, coils, intercooler, and multiple front-end seals was required, totaling over $1,800 in additional costs beyond engine swap labor. The condition of the engine effectively required extensive rebuilding. Despite clear documentation, the total refund issued was only $375. The final cost, including parts and labor, exceeded $10860. Based on this experience, I do not recommend conducting any business with this seller

Biggest waste of a month and a half. Needed a transmission for my 1985 Dodge Ramcharger. Reached…read moreout to Atlas in mid-March, and they informed me they had one that was an exact match. Despite the plethora of bad reviews, I took a chance and purchased it. It was shipped out from Oregon en route to my place in Virginia on March 23rd. Two weeks later when I checked the shipping status it had only made it to Utah. I called Atlas and they explained that there were "driver issues" and that they would be resolved shortly. Another three weeks passed (now over a month from when it was shipped out) and it was still only in Missouri. I once again called Atlas, and they told me that it was actually scheduled to be delivered to my mechanic by 4pm that day. I informed my mechanic that it would finally get there that day. Four days later my mechanic called and said nothing had been delivered. I once again called Atlas and they told me that the truck had been in an accident all auto parts were destroyed. Huh?????? What????? Accident??? All auto parts destroyed??? Made ZERO sense. They did refund my money, but what a complete waste of a month and a half and I still don't have a running car. STAY AWAY!!!

If you're looking for a shop, this is the place. You won't get a better experience. They do it…read moreall from parts to full builds to racing. They have a lot of experience and are super trust worthy. I've known the owner for close to 20 years. He is as solid as they come.

Sophia. Impeccable customer service. Answered every single question I needed with patience. Gave me…read morea great experience. I will be back specifically to this one, even though it's not the closest one to me. As long as Sophia is there. ...

Today I needed a new battery for my 2019 Mini Cooper S, now normally I would go to the dealership…read moreand pay for this type of service as the battery has to be registered to my vehicle. Upon seeing the window signage advertising Advance Auto Parts can check my battery - I stopped there first to see if it was the issue. I lucked out when Rico asked how he could help me today. After testing the battery it was confirmed. Although Rico had never replaced a battery in a Mini Cooper - it did not stop him from researching how to remove and replace the battery. BONUS that Advance Auto Parts can now register the battery to your vehicle. I could not have been more pleased with his professionalism, attention to detail and customer service. Amazing!!

Don't you just love when your check engine light comes on out of no where while you're driving on…read morethe road? Well, that happened to me recently and with my baby girl in the car. Normally, I wouldn't be so quick to take action, but with this new precious cargo in my backseat, I can't take any chances. I was almost home and remembered this AutoZone is right in the Publix shopping center I always go to so I thought, why don't I just go see if they have a code reader so I can at least get the code to help solve the problem. Or at least get to step one and help me know what the costs are going to be. When I walked in, no one was behind the counter but a gentleman quickly came over and asked how he could help. I told him my check engine light just came on and asked if he could plug in a code reader for me, and before I could even finish my question, he had already pulled it from the drawer below him and was ready to help. We walked out to my car in the parking lot, and he got everything all connected and quickly read off the code to me. He even wrote it on a post-it note for me to make sure I had it, which I then took a photo of in case I lost track of the post-it. I asked him what I owe, and he quickly told me I don't owe a thing, and to be safe. The sweetest guy and great experience!! I will certainly be back here for any future auto needs!

Cecil was awesome. I called into the store after have not one, but two bad total pro remanufactured…read morealternators from a different autozone location. I told Cecil what was going on and he told me he had a duralast gold (new, not remanufactured) waiting for me at the store. He remembered my name when I came in 30 minutes later and swapped the alternators, the difference was about $230 in price for the new alternator, but he didn't charge me anything! I was shocked and really appreciated that he understood the situation. I went into the original location I got the two prior and they told me they'd charge me the difference for the next best (remanufactured) alternator plus a small discount (10% ) so I would've still been paying out of pocket for one. Needless to say, I know what location and who I will be getting my parts from. Cecil, thanks for helping me keep my wife and daughter safe.

I got my car fixed here in the staff was super friendly!! they made a terrible experience go to a…read moregood one. They changed my battery and even walked to my car that would not turn on. I found their price to be very reasonable too.

Stopped in here on a recommendation to replace a back windshield wiper that was broken by a car…read morewash. Emily was able to ID which blade would be replacing the missing unit, and got it for me. She could tell I was wildly uncomfortable with this, and asked Chris to help walk me through it. It was pretty easy once you know what the attachments are for. Without that, you're looking around wondering how you can do anything without help. Thanks to Chris and Emily for a relatively easy experience and I felt great that I was able to address the issue and learn how to do it in the future.

I ordered what i thought was a splash Cover for my Tail Gate Ram…read morethey have only 2 splash clovers they sell online, I guess very easy to select the wrong one, i received email of receipt stating that what i order was for 2019 - 2026 Ram I waited to receive item only to return item at my cost. They acting like they could send the correct item after they have verified the return, they received it yesterday in the morning . Did not Process it, Called them asking if they process yet , no clear answer, they are also now are saying the end of April I might see the item. I Would Never order anything from this place. 4.14.2026 Today

Stop being lazy!!!!! When parts are backordered state this before the part is ordered not 24 hours…read moreafter the order,