I had an outstanding experience at the AutoZone on Keith Bridge Road in Cumming, Georgia, thanks to…read moreDylan Parsons. My Chevy Malibu needed a new battery, and Dylan went above and beyond to get me back on the road. From the moment he greeted me, Dylan was polite, friendly, and incredibly knowledgeable. His mechanical expertise was obvious, and he took the time to answer my questions while making sure the battery was installed correctly. He never made me feel rushed and treated me with genuine kindness and respect. It's becoming harder to find customer service like this. Dylan's professionalism, positive attitude, and willingness to go the extra mile turned what could have been a stressful situation into a great experience. AutoZone is fortunate to have an employee like Dylan. He represents the company exceptionally well, and because of him, I'll gladly return to this location and recommend it to others. Thank you, Dylan, for your outstanding service!

I stopped here for 2 stroke motor oil, but also decided to buy 2 cans of carb cleaner, a can of…read moreblaster, and White lithium grease which went in my basket. Still didn't find the 2 stroke oil. Three employees, sitting together behind the counter, shooting the bull. I asked them where the small engine oil was. The guy that never stops yapping with his two buddies says "we're plotting the over throw of O'Reillys" and points over his shoulder behind him to a corner which is blocked by a parts cart full of returns and batteries and assorted unorganized parts. Not one of the three bothered to ask me if I needed help, but just kept up their BS session amongst themselves. Never even acknowledged me as I tried to move the cart out of the way. I put my basket with my other $50 worth of stuff and left. Good luck overthrowing OReilly bubba.

I normally don't have much luck with people at parts stores but Austin is very knowledgeable and is…read morea great help.

Came in with what I felt was probably a bad battery. Walked in and without hesitation one of their…read moreteam, Luke, grabbed his tools and battery tester. Within 15 minutes Luke helped me conclude the battery was dead, remove it, found a new one, and got it installed. Great customer service and honestly couldnt have asked for more. I'll be back there exclusively.

Figured out my expedition quickly. Friendly and knowledgeable staff. Prices were in range with…read moreother shops in the area but the experience was worth it!

Very fast and accurate service, friendly professional staff! Will tell all my friends to go there…read morefor their automotive needs!

My hyundai Genesis was in of abs. I took it to 4 locations and was told to take it to the…read moredealership. They proceeded to give me an estimate of $18,000. This car is a 2013, worth about $8,000. I laughed hysterically. One last call to Adam at Hanby Automotive, he said, "bring it in". My car is driving like a dream for $2300! They are the kindest people and saved me from buying a new car! If you want the best repair from great people, I highly recommend Handy Automotive!!!

My vehicle had a brake failure which dumped hydraulic fluid all over my brake pads and calipers and…read moreassociated parts. I called, they were very friendly, got out to tow my truck quickly (the driver was exceptionally quick and also very friendly). 4 days for repairs at a bit over $1,000, cool. I pick it up, the brake pedal pressure is significantly different; the brakes don't engage until the pedal is at the floor. I assume the hydraulic pressure hasn't evened out, I drive it low speed for several miles, pumping the brakes. No change. I call again, and am offered a free repair, bring it in ASAP, we'll fix it. Cool, thanks. I know you're booked, and it's pretty easy to let an it bubble slip in. I bring it in, they get to it right away. 30 minutes later, they tell me it's ready, I test the brakes. No change. I let the guy know, he gets angry with me because he "just fixed it". You said you fixed it. it's not fixed. I go inside and let them know I'd like my money back, minus the cost of parta. They argue with me, I relent and let them try again. 20 minutes later, significant improvement, but not pre-failure status. I tell them that. They tell me they can bleed it again, they're explaining to me that my brakes I had failed (I was a HEO for over 5 years, I know how brakes work, thanks). I told him us talking likely wasn't going to settle it, and that I'd dispute the charge (minus parts) with my company, and sorry we had to have a rough morning. because I wanted to give them a fair shake, (I came in slightly irritated because I had to drive into Atlanta metro on nonexistent brakes before bringing it back to the shop) I had my daughter drive my truck around. She noted the pedal pressure is significantly spongier than before, but she also says "I don't think it's dangerous or anything, it's just not close to how it was". I'm not going to dispute the charges, but I will wonder why it took 3 trips, an argument, and a third-party confirming the repair was "acceptable" but not to the pre-failure state. I will not be returnin, and I will not encourage people I know to go there.

I decided to upgrade the lighting on two vehicles to Digital Dynamics products. As STC was an…read moreauthorized dealer and closest to me I went by and inquired about the products I was interested in. The staff was polite, knowledgeable and professional. I had already researched the parts I needed so I ordered everything I needed. On the day of installation I gave specific instructions on how I wanted everything installed. My requests were followed to the letter. the driving lights required specialized fitment and a custom bracket, both were carried out in an expert manner with only very generalized observations on how and where to install the driving lights. I am very pleased with all aspects of my contact with STC.

I wish I would have started with STC. A mistake I won't make again. Going back to buy more product…read morefor a second car. They are as good as it gets! Very happy I found them.

A 151-Mile Journey Worth Every Second: Exceptional Car Buying at Nalley Toyota of Roswell!!!!!!…read more After repeatedly disappointing service experiences in our local area, specifically in Scotsboro, AL, when my husband and I discussed purchasing a new car, we decided to cast a wider net. We broadened our search to include a 200-mile radius, which led us 151 miles and a 2.5-hour drive away to Nalley Toyota of Roswell. Let me just say, the level of professionalism, genuine communication, and overall experience we received was far beyond what I could have ever hoped or imagined! Professionalism from the Start: We arrived at the dealership ready to pull the trigger on the gorgeous Toyota Camry XLE or XSE. We were immediately greeted by True Green, who was patient, hilarious, and an absolute pleasure to work with. He made us feel welcome and entirely at ease. After test driving the classy XLE, we headed inside to check out the sporty heavy metal/midnight black XSE. What happened next was completely unexpected. Setting right in front of True's desk was the stunning 2026 Toyota Crown. It was too gorgeous not to stop and look at! True (and my husband) knew instantly that the Camrys were a figment of the past. The moment I sat down in the Crown, it felt like THE car--my car. The Team Effort - Guidance and Transparency: Transitioning from a test drive to a potential purchase requires smooth logistics, and the team at Nalley Toyota of Roswell excelled here. Dennis Suber joined us, and he and Drew helped us navigate through general Q&A with incredible clarity. Never once did they pressure us or push us for a decision. Their focus remained entirely on ensuring we had all the information we needed to feel comfortable. Finally, we reached the pivotal point: meeting with the finance team. Arnold Harrison masterfully crafted a contract that fit our exact needs. He meticulously covered every detail, answered numerous questions, and handled the process with genuine understanding and patience. It's rare to leave a finance office feeling that level of trust and satisfaction. The combined effort of True Green, Dennis Suber, and Arnold Harrison made the purchasing experience fun, exceptional, and entirely stress-free. It was MORE than worth the 151 miles and 2.5-hour drive! If you are in the market for a vehicle and value an honest, professional, and world-class buying experience, go see the team at Nalley Toyota of Roswell! Overall Rating: 11/10

Nalley Toyota Roswell consistently provides stellar service! They recommend what's needed…read moreimmediately and what you can hold off on. No hard sell or push. Between two cars I have owned, I have been going there for about 10 years. They never disappoint. Melissa was great today! A lot of people are fearful of going to the dealership This one is definitely a winner!

Took it in to get the driver side vertical door fixed while it was there they broke my passenger…read moreside door refused to fix it took my car on a joyride and decided to fill it and put it on their webpage without asking me. Yeah don't take it there.!

This place is so unprofessional they don't know how to treat right and only care for the top…read moreinstallers I definitely don't recommend coming here at all. Yall can definitely improve your wiring and the way you talk to people like there adults and not toddlers:)

As a woman I often worry about being taken advantage of at a mechanic. After my experience today, I…read morecan confidently say this place operates with honesty and integrity. I had an oil leak following a recent oil change from here. Most places would charge you to solve the problem, but they fixed it for me without asking me for more money. I believe the person who helped me was the owner or manager, and I could tell he runs the place honestly. I will definitely be returning to this location as my trusted mechanic.

Been servicing my cars here for 18 years - today was my last day. Sent my daughter in with the car…read moreand they bumped the price up for a VW Passat oil change to over $140.00. The dealer charges $90.00 for this. When calling, they claimed that the "manufacturer changed the oil spec"? Really - on a 6 year old car, the manufacturer changed the oil specification? Sorry guys - you lost a long standing customer today as well as 5 family cars. We are done!