my front left went flat, and my front right made an awful thudding, was forced to stop in a…read moreterrible spot, blocking an already narrow road but Tallys came down fast. would have been eaten alive by mosquitoes if I tried to walk home. Already have enough bug bites as is

Called Tally's to come out to my house bc I woke up to a flat tire. Arrived quickly, put the spare…read moreon for me, charged me a very reasonable price and was a pleasure (evan in the cold wet weather). Soooo grateful!

When bad things happen this is the place to go! From the initial call with the owner Don to walk me…read morethru the process all the way to completion, Marblehead Collision has set my mind at ease. Donna helped me navigate every angle after my car was sideswiped and later totaled. She took the chaos out of the situation. They were by my side advocating for me. Excellent communication, trusted staff and beautiful work. Look no further

Just.............beware. I lost my car because of these folks, plain and simple. They overplayed…read moretheir hand with the insurance company by inflating the estimated repairs to a level where the insurance company had no choice but to total my vehicle--and I had been found 100% not responsible so I should have gotten my car back in beautiful condition at literally zero cost to me. Instead, after it had already been at the shop for a week and a half, I was notified in an email that my vehicle was now considered to be a total loss, and I walked away with nothing but a measly, questionably valued check.... Have since heard that this exact situation is not an uncommon outcome here and has happened to others..... I'd have to say that the office manager Donna--who was absolutely great to deal with in the beginning--she became particularly tough & unpleasant to deal with once the car was totaled and the job fell apart. She openly seems to thrive on & genuinely enjoy confrontation & being aggressive and hard-edged. I've only heard good things about the quality of any actual repair work done on cars, and I was counting on & just assuming I would also become one of those very happy & satisfied customers who leave with a beautifully repaired vehicle, but my experience left me without my trusty truck which I could have, would have, and should have used for several more years to come, and I just never realized in a million years that this outcome was even an actual possibility when I put thought & even sought advice into where I should bring it to originally.....I'm just incredibly disappointed how things were (mis)handled under their watch. Just one local man's opinion. P.S. Although they wanted basically $12,000+ from the insurance company to do "all" the required repairs, interestingly once it was totaled I was offered to have it very nicely fixed up for only around $6,000, although at that reduced figure I would not be getting every single thing repaired exactly the same as the $12k would have gotten me, apparently.

Tow truck drivers are awful, dispatch is very considerate. I was going down a very tight street no…read moreopening on what should've been my side to pull over the tow truck had the opening to pull over on his side i sat there waiting for him to pull over and he didn't kept tell me too so I sat there and he could go anywhere so he decided to pull up on my bumper and force me to back up. I called dispatch yold them the truck number and what happened and the guy said im so sorry miss hes an ass. Very polite nothing like the driver. ​

My car wouldn't start. AAA sent Troy B. from Rigano's. Troy was wonderful! Arrived quickly, jumped…read morestarted the battery and I was good to go. A great experience. Thank you!!

Friendly, fast, good value, professional and reliable repairs on my older car that still seems like…read morenew!

Very unprofessional and very rude. They left my rear seat out mangled after date took it off to…read moretake the fuel pump and then denied it.

had them come out through AAA for a dead battery;; technician tried and nothing - then stated it…read morewas the starter and i needed to call AAA to get a tow to my mechanic. Next day a dfferent company's tow driver wanted to double check battery and it started right up when he gave me a jump start. He stated that the battery pack was low or out of power and that was probably why the initial try by New Beveryl Auto Clinic was unsuccessful.

Called and had my car towed. Very nice on the phone. Took a little while because he had a Police…read moretow. The tow truck driver placed my car in the driveway.. Great job

Caused $2000 of damage by faulty towing procedures to our Audi and now refuses to call us back…read more(even to give insurance information so we can make a claim). Completely fraudulent. DO NOT USE.

You call to have them come and pick up an item . You the owner Paul is who I talk to ,clarifies…read morehe's going to call you right back. Never calls you back. You call them again. No return phone call no text message. A very poorly run business . I do not recommend.

Two out of the three guys who work there become aggressive and threatening at times. I live near…read morethe garage, and one of them (an older guy who I think is often drunk) will just start screaming obscenities if he gets frustrated with a car. There will be little kids walking by, and he'll just scream the "F" word over and over. I'm several floors up and even with my windows closed and an air conditioner running, I can hear this guy screaming. I'll look outside and see scared kids crossing the street to get away. The younger guy will also fly off the handle. I was just outside with my son throwing a football around outside of my building and he started yelling at my son and me. We went to leave and he literally followed us back to the door to our building yelling the entire time. It was genuinely scary. Avoid at all costs.

The younger guy that works there was great to deal with. After over 30 years in Melrose this was…read morethe first time I used them for my inspection. I arrived just at closing and instead of chasing me away as I have experienced at other inspection stations he told me to wait on the side and took me. This was on a Friday when I'm sure he would have preferred to leave. Kudos for the great customer service.

Best car wash EVER!! $5 today and my car is spotless. No water spots. Very thorough cleaning!! My…read morenew go to!! Highly recommend

Dana and all at Hartnetts Auto Body could not have been more helpful. I was so grateful for their…read moreguidance in the complicated process of getting repairs done after my car was damaged in an accident.