Greta place for a one stop shop. Very helpful workers. Great stock. They are very safe and careful during Covid.

These guys are the best! They are always so helpful and always friendly! Whenever you place an order, it is always fast and ready on time! They also are so supportive of my mission trips! Whether it be Guatemala, El Salvador, Mexico, etc. they are so generous to donate to our trips to help others! Thank you so much Flintridge Pharmacy! You are the best!! read more

Definitely taking business to CVS next time. Nasty attitudes working in here. First phone call I made was to ask if they sell at home tests. Answer I get is no if you listened to the prompts you would've heard that instead of having to talk to me. Hung up on me, not even a decent "bye". Called back to listen to prompts and it doesn't say anything about at home tests..that call was a couple weeks ago.. called again because a prescription was called in for, For an infection the day before, and I just wanted to know if it would be ready anytime soon so we could start treating the infection..I'm not sure that the lady that answered even worked there.. she pretty much said she doesn't know the protocol for medications (even though she works at a pharmacy?) and that they would call later in the day, again was hung up on..so does that mean it's going to take two days to get a script for an infection because we were going on day two...so when we called back to get the prescription transferred to another pharmacy she says a certain person handles it and it will be ready in an hour, and that she already told "your wife or girlfriend or whoever that was that well call you later" well her two answers were completely different, if she would've said that the first time instead of being rude and difficult this review wouldn't be written. So I Go in and a lady at the desk helped me. She seemed nice, could it be that her and the lady on the phone weren't the same person? Or perhaps because, a guy who looked like a supervisor or owner was standing there? I heard this business might be shutting down, maybe that's why the employees act like this.. and if not they should change some things up if they want to keep customers. read more

Great small business to support! Kind guy, awesome service and had exactly what I needed! Has all medical supply needs

This place has really bad customer service. I was hoping the owner would help me resolve the issues that were going on but he turned out to be worse than his employees. Will be taking my business elsewhere. read more

Wish I can give this place zero star's. This place is horrible. The owner and staff even worse. They can care less about their elderly clients. read more

If you've ever wondered why your insure premiums are so high, just check these guys out. Visited them to get a wheeled walker for my grandfather, had all the appropriate paperwork in hand and was told Id get a call once all was approved to pick up the walker. Why the two stars? Well, after not receiving a call from them for 4 weeks, I did a quick check on amazon to find the IDENTICAL ( brand, model, color) walker listed -with free shipping, for $60. This pharmacy had it listed for $130. They said insurance would cover $70, leaving me paying $60 AFTER insurance. Thats over a 100% markup $$$ Grandfather has since passed away so I won't be needing a call back now. Update: Unfortunately for "Michael", all anyone has to do is look up Drive Four Wheel Rollator on Amazon to see the price 50% less for identical item. Free shipping to boot! :) read more

Poor customer service. I understand that a business can get very busy but treating someone with respect shouldn't go out the window. Better off going somewhere else. read more

Personal and professional. The staff is lovely and efficient. Bill the pharmacist, is able to answer any questions or concerns, in such a gentle manner. Chris the pharmacy tech is intelligent and thorough. Flu shots are painless. My kids cry if they can't get flu shots there. I recently moved to Granada Hills but still go to Flintridge Pharmacy. read more

I not only watched the place being built back in the 60s, but I have also been going there since day one when Lee was the pharmacist. I have always enjoyed the personal, caring service I have received for me and my family. These days going there is like going to visit family and dear friends. I recommend this pharmacy to any one who appreciates the small town feeling we use to have here in LCF and we should all definitely support small business as they are dropping like flies one after the other. Michael, Bill, Chris, Lourdes and Liticia are just wonderful!!!!!!!!!!!! read more

Not keeping Covid precautions-Went to pharmacy today and was waiting for help when I noticed an employee at the counter who was on the phone was Not wearing a mask. Asked him why and he said "I'm on the phone and (because) I'm 6 feet from you and I don't need to wear one." I had actually just been at counter and had stepped back and he was closer than 6 feet. He kept talking on the phone with no mask and no barrier between him and the public and his fellow employees who were wearing masks. He later went in the back and came back with a mask on but as we were leaving my husband noticed he had it dangling from his ear. read more

Terrible experience! I am sorry I have to continue to use this place since it's hard to find a compounding pharmacy. I had an RX phoned in at 915 am and when the pharmacist called me around 11:30, he told me he was going to call my doctors office to confirm something and call me back. So I waited in the area and didn't hear back. I finally called at 2:30 only to be told I didn't have anything there in my name. Then they transferred me to someone who told me all 60 of my meds were ready and to come get them. When I came in, they made me pay for all 60 when actually only 48 were ready. So I have to come back again. I called 5 times today to get 5 different stories from every person I talked to. When I came in to pick up, Chris started helping me and then took someone before me and made me stand there for 10 min waiting. Then he gave me a story about how my insurance card didn't have the info he needed to process (yet cvs had no issue). So he took another customer before me and then called cvs to get the info because yes, they were able to process. I'm glad I didn't waste my time on the phone with my insurance like Chris asked me to do. After such chaos and almost 5.5 hours trying to fill a script that I still didn't get all of, I complained to the manager about the terrible communication and how rude Chris was to me. He actually told me I hadn't talked to anyone else on the phone when I definitely had. The manager/owner was nice but basically just said, well it's a fluke because we've been around for 47 years. He said to ask for him in the future. No attempt to talk to his employees or improve the process or actually address what had happened and why every single person I spoke to told me something completely different and the woman answering the phone told me there was nothing there in my name. I wish I didn't have to go back here. I will be sharing my story With my referring doctor. And by the way, they never did even call my doctor like they said they were going to 5 hours ago. read more

Best pharmacy around. Chris is exceptionally helpful and knowledgeable! I can always count on him to fulfill my prescription in a timely manner. Never a wait, friendly staff. read more

I love these guys! They call you by name when you walk in the door. They will bend over backwards to make sure you are taken care of. The service you get here is very personal. You aren't just another nameless person in the queue like you are at chain pharmacies. Bill does a marvelous job with compounded creams for my pain. They will fill your regular prescriptions on the spot most of the time. If they don't have something, they will order it for you and have it by the next day or call another local pharmacy for you to see if they can fill it instead. They've even dealt with some difficult insurance issues for me in the past. Today I found out that they can deliver my medicine to my home tonight for a small fee, since my husband can't get it until after they close tonight. I'm thrilled with the service here. I will always drive the extra few miles to go here instead of CVS or Walgreens for my prescription needs! Thanks, Bill, Michael, Chris and the rest of the team! read more

Can't say enough great things about Flintridge Pharmacy and Cheryl, the Pharmacist! My husband has been getting his annual flu shot here for years and has been very happy. Now it was my turn, only this time for the Covid vaccine. Loved that I could choose between Pfizer and Moderna and loved that I could just walk in. The staff could not have been any nicer and all I can say is "Thank God for Cheryl"!!!! She was amazing. First of all, her demeanor put me at ease (I was super nervous about getting the vaccine as I don't even get the flu shot, so wasn't sure how my body would react). And....I didn't feel a thing....she was so good. She hung with me (and my friend and hubby) for a while as I waited to make sure I didn't react and even posed for a photo....haha. I will be forever grateful for her and for Flintridge Pharmacy for making this "challenging" moment as good as I could have asked for. I encourage anyone still thinking about it to go see Cheryl once you make the decision. read more

I agree with E.M. We are directing people to CVS. The lead pharmacist Micheal and his colleague Lordes were incredibly NASTY and mean. Also got hung up on when asked a question. My colleague called and got the run around as well and then got hung up on. As another La Canada business, I am sad that this is how they do business! read more

Really conflicted about this place. I've been coming here since it was CalMed east and just can't say I love it -- but it'll do in a pinch. Pros: Rarely a line. This is GREAT if you're used to waiting 20 minutes at peak time in CVS/Rite Aid. Sometime have medicine in stock that other places don't. Sometimes you get personalized, kind service. Had one of the guys (Bill?) call my wife and help work out a problem with her medicine. Cons: They close early. Big problem if you have a sick kid and want to fill a script on the way home from urgent care in the middle of the night. They once gave me the wrong persons medicine! Are you kidding me? My name was significantly different than the other persons. Uh, shouldn't precision be your focus here? Potentially a very serious problem especially for older folks who have a hard time reading the labels. Sometimes snotty attitudes. It's usually the older man with glasses behind the counter. After reading a few other reviews I certainly know what the other customers are talking about. The guy's abrupt and condescending. Overall, it's okay. Their prescription drug prices seem to be identical to Rite Aids but some of their other items (eg floss) are much higher than other places. read more

Micheal helped my parents select a Drive Rollator and was incredibly kind, informative and patient. Will always return for medical equipment needs. read more

I've been coming here for years. The staff is great and super helpful. They all feel like friends. It feels like a small town pharmacy. I won't go to any other pharmacy. read more

An excellent pharmacy and store full of caring people that are passionate about improving the health and wellbeing of their community. In learning about nutrition, their desire is not just to manage symptoms but to address and correct the underlying causes of diseases and disorders in the body. May God bless and watch over the Flintridge Pharmacy & Wellness Center team and their families! read more

This pharmacy is pretty family oriented. Big corporations damage the sentimental value of mom and pop stores like this one. I feel like no one is perfect, but this pharmacy makes sure to let you know not to come in if your medicine needs extra time to prepare. The owner and pharmacists that run it make sure to let me know of anything and determinedly compete with other pharmacy prices. I am a college student and medicine is not in my backbone, but they help me save so i can put some more gas in my car. My family chooses this place because they are a truely family care intended drug store. I mean if you have a prescription, see for yourself right? read more

Just came from there and charge $16 for 100pcs box of gloves. Shame on them on raising the prices when people need it and some even can't afford anymore. I'm bought it anyway coz I need it to take care of a bedridden elderly. read more

Been getting my prescriptions filled here since February. They are very helpful and provide me service in a timely manner. They have even delivered to me on several occasions. Thanks. read more

I purchased a wheeled walker approx $130 and bag approx $30 to go along with it. The pharmacist who is incredibly slow showed me a couple of bag models, I ended up purchasing one and asked him their return policy, he said you can return it just don't take too long, so I took it home and it didn't work out. By the following Saturday I took the bag back one week later and the woman working there would not accept the return. I saw the pharmacist and reminded him about our conversation. He looked at me as if he no idea what I was talking about. I just left the bag there and said, I don't even want my money back, I just don't want to be stuck with this bag. They do not know the meaning of customer service, I will never shop there again. read more

My husband and I have been going to Flintridge Pharmacy for about 15 years. Everyone there is extremely helpful and interested in taking care of your needs. Bill, Chris, Leticia, Lourdes, Michael (the owner), and Sheryl all get 5 stars. Several times they have made a special effort or offered helpful suggestions with prescriptions and products. They have a good supply of Covid-related products. Some reviewers gripe about higher prices; but if we pay a bit more than elsewhere the warm personal greeting when we go in offsets that. read more

Great service, knowledgeable and professional staff! Highly recommend this Compounding Pharmacy.

Always friendly service oriented business. The people are great and have most anything I have ever needed for medical supply.

We were in Los Angeles visiting family, and our son needed some new medication. The pharmacist Cheryl was very helpful in answering all of our questions, and also gave us a painless flu shot! Will definitely go there again. read more

I didn't know it was possible for a pharmacy to be rude, slow and irresponsible. La Canada is a lovely town with expensive real estate and some of the worst businesses I have ever encountered. First of all "and wellness" is a joke. You have nothing in there worth buying for wellness. Second, I called on Saturday, Bill said he would re-new my prescription but was short and clearly annoyed because they close at 1 and it was 12:50 - what pharmacy thinks they can close at 1 on a Saturday and just not be open on a Sunday is beyond me. I just called at 4pm on a Monday, a rude woman put me on hold and then just FORGOT about me - I was on hold for 15 minutes. I called back, and annoyed she said they didnt have my prescription. "Mam are you sure your doctor called it in?" with a sigh irriatated. Yes, I've already gotten the medicine from you. And now I'm three days late taking it. I was overly nice, because thats just how I am with other humans, but at this point I'll never go back. My father was a well respected dentist, who was very sick for years and we always used Flintridge - but after repeated being spoken to like I'm BOTHERING the employees, I have no choice but to go to Rite Aid - something I didn't want to do. You need to get new staff, you need to go to an Erewhon, or a Whole Foods, and understand what people want, what people deserve from a product perspective and make that place the charming family owned business the town deserves - cuz right now, you're unbearable. read more

They have a lot of products and are very helpful. Michael and Lourdes were great to deal with.

Flintridge Pharmacy is the most helpful pharmacy I've ever been to. They sell NEBULIZERS!! Forget the chain ones where you're just a prescription and a wallet. I couldn't believe the amount of time they were freely willing to put into my medical needs. Chris is especially outstanding! They helped my wife just recently secure a nebulizer and called three places to get the prescription transferred to them. It was work I could have done, but they graciously got on the phone with good ol' Karen and Dan at CVS who were about as unhelpful as anyone could be. This is a place who truly cares about their clients and actually talks to you and gets to know you - remember when businesses actually cared about the human being? This place does! Thank you Flintridge Pharmacy for being there to help my wife who was ill and this husband who just was trying to make her feel better. read more

Bill has been amazing. My husband and I have some more difficult prescriptions to obtain and he has been informative and helpful throughout the process! read more

I purchased a box of cleansing wipes to bathe my sick husband. When I got the package home they were all dry. I took them back with my receipt & they were all dry. The owner of the pharmacy told me he would not take them back because I had opened them??? How would I know they were bad if I did not open them? He told me he can not run a business by returniing items. Can you say Customer Service? I run a senior service business in the area & I will not be taking any of my clients to this pharmacy. read more

My family and I have been using Flintridge Pharmacy and Wellness Center for over 12 years. Owner, Michael Stemfel, takes great care to provide a wide variety of services to his customers. With the addition of the compounding pharmacy, I can now get my family's usual prescriptions filled, along with the compounding Rx I need. They now carry the Standard Process products. Michael spent time himself at the Standard Process labs learning and becoming knowledgeable about there use, and application. He knows what to recommend if needed. I am glad that they now carry this product, as it prevents me from having to go elsewhere to purchase them. Michael is always available to answer my questions. He is very knowledgeable and current with his information. But, if I have any questions in regards to a specific Rx, such as: side effects, contraindications, compounding or other, he is quick to refer me to his pharmacist, Bill Freije. Between Michael and Bill, I feel I always have the information I need to make the best decisions I can when it comes to my family's health. On a rare occasion a phone order isn't received, I have the Rx in my hand by the time I make a quick trip to the Ralph's, or sooner. One time I waited too long to get a refill on an Rx, that has to be ordered, Knowing that I needed it sooner, they took the initiative and asked, if I would like the Rx transferred to a nearby pharmacy so I could get it filled that day. This is the quality of service I receive EVERY time. The staff is friendly and efficient, and they make it a point to know the La Canada community, as well as, who you are. I have always received outstanding service from everyone on the staff. 12 years and counting, and still a very happy customer. And, if I move, I will make the trip to Flintridge Pharmacy. It is about confidence and trust! Thank you Michael & staff! Elizabeth Jones A grateful customer read more

The pharmacist a this place is not very friendly or understanding. I recently had a prescription filled wrong. When I went back, I never heard the words "I'm sorry" until I drummed it out of him. Compounding the problem was that they claimed, in spite of the fact they were open, they couldn't rectify the problem because they only had a skeleton crew there and no one could redo the prescription. I've had better service and attitude at the big chain store pharmacies! read more

My sister and her family have been customers for over 20 years. Her husband is a very well known radiogist and now that I have been taking care of my sister for 3 years, I have to say this the best pharmacy I've encountered. The customer care is exceptional and they always go the extra mile to facilitate our needs. The staff is so professional yet so caring. This is not your run of the mill herd them like cattle pharmacy. Everyone treats us with respect and dignity, given my sister's condition. Truly just like your old time neighborhood pharmacy who treats you like family. Thank you for your exceptional customer service and professionalism! read more

The people at Flintridge pharmacy are always pleasant, and know there inventory. Bill helped me understand how he could design a special medication just for me to help with my hot flashes. Hes very knowable, and professional! I highly recommend this pharmacy. Thank you for helping me! read more

The staff at this store is so helpful and goes out of their way to find the product you need at an honest price, and always promptly follow up when you call with a prescription. They have a great personal atmosphere in the store and are a way better experience than I've had with CVS (where you feel like an inconvenience more than a client). Chris and other members of the staff are great at customer service both because it's good business and because it's the human thing to do! read more

I've been coming here for years now. Love their staff especially lulu, letty, and Chris!

I first went to Flintridge Pharmacy after my mom fractured her pelvis. I needed some medical supplies for her at home recovery. I had always walked by this place when heading to Ralphs for grocery shopping. Later I needed a back brace for my mom and they were soooo helpful to let her try about 5 different braces until she found the one for her. She noticed I also had a prescription with me and so I filled it there. It was about 50 cents more than Rite-Aide. I'd rather pay 50 cents and support local business! Since them I have move the families prescriptions and enjoy walking in and being helped by friendly professionals. Thanks! read more