We had them tear out the carpet in our living room, lay new hardwoods and refinish all the other…read morehardwoods in the rest of the house to match. They did such an amazing job ensuring all the floors looked perfect, finished the project efficiently, communicated well and were the best price we could find. Recommend SCV to all looking for new floors!

Nick was fantastic to work with. He answered all my questions in a timely fashion and even helped…read moremake sure that I ordered product correctly. He was very attentive and personable, and installation went smoothly as well.

I hired Trend Carpet & Tile in August 2022 to refinish approximately 3,000 square feet of Brazilian…read moreCherry ¾" hardwood floors in our Naperville home. The company's name should have been our first red flag--"Trend Carpet & Tile" doesn't even mention hardwood floors, which isn't their specialty. My advice: look elsewhere. We worked with Sarah, the daughter of the owner, who lives in our neighborhood. She was not helpful when I first reached out with concerns. She told me their floors had a one-year warranty and there was nothing they could do. I then asked her to involve the flooring product company to inspect the floors, and invited her to come see the issue in person, as she had only seen photos. She never followed through. I suggested that the product they used might be defective, as the problems had worsened over the last year, but no action was taken. To make matters worse, we began noticing issues just 90 days after installation similar to what we see now. The installer, Andrew, dismissed our concerns and claimed it was normal. However, the problems continued to get worse. Sarah from Trend blamed our household for using a Roomba, having pets, and having children, all of which she claimed caused the issues. I told her that whatever products they used weren't durable enough for a typical household if that is what did the damage. She even went as far as blaming our use of Bona Floor Cleaner, which is non-toxic and widely recommended product with no complaints that I could find showing it damaged floors. Trend Carpet & Tile never specified the duration of their warranty or provided guidance on what floor cleaners to use or avoid. I never expected to need a floor refinishing just two years after installation! The photos clearly show that 30-40% of the floors look like now. They have large greyish/white patches where the finish has failed or warn off prematurely. These issues are not caused by a Roomba or cleaning products, but by a faulty product that Trend Carpet & Tile isn't want to stand behind. The VP of the company, Sara, was rude and only friendly when there was a sale to be made or a check to be collected. She seemed more focused on attracting new customers than resolving issues with existing ones. Despite their website "Customer Satisfaction statement" they did nothing to make things right with us. Buyer beware!!

I have been using Paul and his team for years. They are reasonably priced but more importantly…read moretheir service is Great. Paul is very personable.

Working with Mary and Mr Carpet has been an absolute pleasure! They were quick with their responses…read moreand wasted no time getting me a quote and installation date. Couldn't be happier with the service I received :)

There was no bad. Bob help us pick out the carpeting and we're happy with our choice. But we…read morehaven't been contacted since and it was a full three days ago. So we're just waiting, to hear from someone but initial impressions are very positive.

We had our wood floors refinished by Superb. They came out great and they were done faster than the…read moreoriginal estimate. We got our original estimate earlier in the year, but didn't schedule work until the fall and they honored the original quote. We had looked at floor colors but weren't sure what to get, so they painted the finish on the floor for us to review and pick. At my sister's suggestion (she had gone through this recently) we asked for a bigger swatch to help envision how it would look. We had to move out for awhile because it was our entire first floor and they finished up early. It looks beautiful!

New owners are wonderful. Mario in sales is very attentive to details. The results are stellar…read more Superb has done a lot of wood floors for us over the years. So glad the we can continue the journey with this store. We will be doing more with them in the future. Prices align with quality.

Unfortunately, our experience with Performers Flooring & Design Gallery has become extremely…read moredisappointing. We paid a $5,877.50 deposit for a flooring project that was later postponed while a separate legal matter involving our existing flooring was being resolved. When we eventually requested the return of our deposit, we made repeated attempts to obtain a response, including written requests in June, July, and August 2026. We were ultimately sent a check for only $1,142.50, with $4,735.00 deducted for alleged material purchases, annual replacement of finishes due to shelf life, and an $850 inspection charge. We dispute these deductions because, as of the date of this review, we have not been provided with signed contractual language authorizing them, written approvals showing that we agreed to these purchases or replacement charges, supplier invoices, receipts, proof of payment, or adequate documentation explaining what happened to the materials. We previously trusted this company, maintained a positive relationship with its owner, and referred multiple clients to them. The lack of communication and the manner in which this refund has been handled are unacceptable. The matter has now been referred to legal counsel. I will update this review if Performers provides the requested documentation and resolves the dispute fairly.

We hired Performers Flooring to repair a portion of a customer's hardwood floor and then sand and…read morerefinish the entire floor. During the final walkthrough, the customer identified a few minor issues that both I and their project manager, Roland, agreed needed to be addressed. Roland advised that he would follow up directly with the customer to schedule the corrective work. Unfortunately, more than a month has passed, and the customer has not received a single call to schedule the repairs. In addition, I have repeatedly attempted to reach Roland by phone and text for updates, but my messages have gone unanswered. The quality of the flooring work was generally acceptable, but the complete lack of communication and follow-through after the project was completed has been extremely disappointing. Customer service does not end when the final invoice is issued, and this experience has made it difficult for me to recommend this company.

fantastic job. great quality exceeded my expectations…read more floor looks great and they cleaned up and left the room looking nice. definately will do business with Lenny and his staff again in the future. they rrplaced a laminate flooring with a luxuary vinyl that is amazing. Paul at Point West Condos Lombard IL

I accidentally overpaid them $500 for a carpet installation. I texted several times. That was…read moreover two months ago; no response from the owner. They do really good work, but this kind of customer service isn't acceptable. The owner won't even bother to return my texts or phone calls.

Extremely responsive and helpful with matching existing floor. Will work with again. The flooring…read moreis high quality and was reasonably priced.

We were really impressed with the work from Nick and SCV Floorsmith . Nick made this process as…read morepainless as possible. He came in the same day to do measurements which took minutes and when his team followed up to do the work, it was really well done. We were really happy we found them and the work was completed just as he stated. Phenomenal work at a reasonable cost. Thank you, Nick!

While interactions and communication with the teams was professional, courteous and helpful, and…read morethe quality of the carpet seems to be good so far. The quality of the work has warranted the low rating. They did not order the correct quantity of carpet to begin with, which meant two occasions for installation. But I do understand mistakes can happen. However, I now see that should have been a flag. After less than 6 months, there are multiple very visible seams in several locations. The worst being in the middle of a hallway - a major area of the house. I had never ever seen a seam in any carpet ever before, any where, so it was strange and somewhat shocking. They did respond and schedule to fix it in a timely manner. However, after spending 3 hours to supposedly fix the issues, a week later, the seams are just as bad. This has colored the whole experience to be extremely disappointing and I would not recommend them. At least not for carpeting.

I just had to write this to say how happy I am with Jim Douglas and his team. I have had backsplash…read moredon't in my kitchen and carpet cut into a rug for my family room and I love both!! They were so easy to work with. I highly recommend them!!!

Cobalt Flooring recently completed my kitchen backsplash, and I couldn't be happier with how it…read moreturned out. The craftsmanship is flawless, every detail was done with precision, and the finished product completely transformed my kitchen. It looks even better than I imagined! Dave was wonderful to work with. He took the time to help me with every selection, answered all of my questions, and made the entire process easy and stress-free. I never felt rushed, and his attention to detail and commitment to making sure everything was just right really stood out. The entire team was professional, knowledgeable, punctual, and took great pride in their work. They kept everything clean, communicated throughout the project, and made sure every detail was perfect before they finished. I am beyond thrilled with the results and can't stop admiring my new kitchen every time I walk into the room. If you're looking for a company that truly cares about quality, craftsmanship, and customer satisfaction, Cobalt Flooring is the one to call. If I could give them 10 stars, I absolutely would!

I wish could have given any thing below the one star rating to this company because of its highly…read moreunprofessional, deceptive, arrogant, threatening and biased service. We were shown samples of Mohawk carpet at our house and we chose "Homefront 3" (the highest quality) but we were deceived and forced to accept an inferior quality but same color carpet to be installed. We also asked them verbally and in writing many times to bring the same samples shown to us before at our house along with the carpet we chose to be installed first before the installation so that we can match what we chose and we would be getting, but this highly rude owner (David Simon) of this company not only refused to do so as per agreement but also compelled us to come to his showroom again and see the sample and the carpet there which made no sense because he could have shown us any thing to there which did not mean that we would be getting the same carpet we chose to be installed at hour house. But having no choice and paying half money in advance in cash (he preferred to be paid by cash) we went to his showroom and he showed a small (about 8X10 feet) piece of carpet of the same color with no manufacturer's specification on it which seemed lesser in thickness and quality, so we refused to accept it. At that point he started yelling at us and he was very disrespectful with my wife. When we demanded our money back, not only he refused to do so but also challenged us to do whatever we can. We left his showroom with disappointment and regret why we chose to do business with this company. Having no choice again, we decided to accept the inferior quality carpet he was trying to sell. So, my wife called him to agree with him, but at this point he was more ruder and dictatorial and said that he does not trust us (we are senior citizens) and if we have to install the carpet I do not know when it would be installed but if we agree to do so. you have to pay the remaining half money in advance in cash. This was another violation of the sales agreement (by way the the sales agreement this company wrote for us without our consent has no terms and conditions on it in case either party defaults or want to cancel or to seek amendment in it). We felt like a hostage at this point and kept thinking what to do to get out of this enforced mess on it. Finally we requested an attorney from a church to seek help. This attorney is a nice man but very old and retired an we did not know his license was inactive and not able to take this company to court. He was of no help and for some reasons spoke in favor of this mighty company and told us to avoid being sued by this company. Now it is more than two months this company is not only holding our money illegally but demanding more money and threatening to sue us because he knows it is going to cost us more to go to court, and when as matter of fact neither this company ever delivered and installed the carpet we chose at our house nor even followed the flawed sales agreement it wrote for us. For some reasons there are many reviews in favor of this company but please read the reviews of a few victims of this company specially when it comes the review Ms. Nancy S. She faced the same what are being made to suffer.

We were getting a condo in Batavia ready to go on the market, not only did Carpet Near Me have…read morequality choices at a very fair price, but they got the job done even though we were pressed for time. Cannot say enough good things about their work ethic and professionalism.

Everything went well!! We contacted Adrian on 1/10 and 17…read moredays later our carpet is installed and the area is as clean as a whistle. He came in and gave us a quote on the same day that was better than anyone else. He helped us pick out carpet that would look great yet functional in our granddaughters play area. He even covered our stairs and padded them as an extra courtesy. I'm so excited and thankful for his honesty, the value, and the finished project. We have plans to use him again as we replace other carpet in our home. He won't perform any service that he can't backup!!!