I'm a repeat customer! CCG is always on time, so organized and does an amazing job. I've trusted…read morethem with my Persian rugs, my area rugs, and now my sofa and love seat! Zach and Dave made my eggshell sofa bright again (and got rid of the dog hair), no musty smell, pleasure to interact with. Professional, courteous and efficient. I'm a fan! They're coming back closer to fall to do our installed stair runner and landings...their quote was quick and clear. Lots of love for CCG! Cleaning gurus.

I had 3 area rugs cleaned by the Carpet Cleaning Group (CCG). They were a couple of dollars a…read moresquare foot more then the last place i used when they brought it back, it didn't look any different. You get what you pay for. CCG did a fantastic job, all 3 carpets came back looking brand new. So worth the cost. The guys that picked up and delivered the rugs moved furniture when they picked it up and when they returned the rugs. I highly recommend this company!

They were not the cheapest option, but the had the most options and were super detail oriented. The…read moredesigner made sure the stairs that use to be carpet matched the floors in the rest of the house. They have a partner bank that offered 0% financing for 1 year which was a plus.

I am writing this to warn other homeowners about the "standard procedures" of FCI Chicago North…read moreSide. We paid over $14,000 for a professional installation, but we have been left with a failing floor and an owner who uses "warranty offers" to avoid fixing his own team's gross negligence. 1- The "Standard Procedure" Trap The owner, Brian, will claim he is "ready to resolve" the issue, but don't be fooled. His "remediation plan" is a cheap "spot repair" that ignores the systemic subfloor failure documented by an independent inspector. The inspection report--which the owner himself initiated--confirmed the subfloor is outside of manufacturer flatness tolerances and should have been leveled before a single plank was laid. Instead of honoring the contract, Brian is trying to force a "patch job" that is technically impossible for a click-lock floating floor without compromising the locking mechanisms of the surrounding area. 2-The "Extra-Cushiony" Gaslighting When the floor first began moving and crackling, the owner and his Project Manager, Chuck, didn't even bring a straight-edge to measure the floor. Instead, Brian actually wrote us a letter claiming the structural instability was a "feature," calling it an "extra-cushiony step." It was only after we refused to accept this gaslighting and an independent inspector proved the failure that he finally admitted the floor was out of tolerance. 3- Why "Access" is the New Excuse The owner claims he is being denied access. This is a blatant attempt to flip the narrative. We have welcomed a wall-to-wall assessment to ensure the floor finally meets the 1/8-inch manufacturer requirement we paid for. The owner has refused this. He only wants access to perform "localized" patches that would leave our $14,000 investment non-compliant and likely void our long-term warranty. 4- Unprofessional Negligence: * Technical Failure: The crew installed the planks tight against all four walls with zero expansion space. * Zero Preparation: Subcontractors arrived with no knowledge of the scope of work and didn't even know a vapor barrier was required (even though we paid for it). * Scheduling Over Quality: They attempted to install over a wet slab only 24 hours after abatement. ***Final Verdict:*** FCI Chicago North Side skips the most important steps (leveling and moisture protection), tries to talk you out of noticed defects, and then offers "minimal repairs" once they are caught by an inspector. They prioritize their profit margins over industry standards and contractual honesty. If you want a floor that actually lasts, do not trust this company.

I called for an estimate. He didn't have the carpet in stock. Offered to order it. Very responsive,…read moreprofessional, and excellent customer service.

From the owner: Our company highlight the ability to professionally measure, cut, and install carpets, along with…read moreskills like preparing surfaces, removing old flooring, and finishing edges. It should also mention the importance of client communication, accurate quotes, and ensuring high-quality, long-lasting work in both residential and commercial

I really love the work Majestic flooring did on my floors. I got carpet and panels for my laundry…read moreroom. Wally was great and the workers got it all done in a day. Really glad I went with them. Quality service for sure!

Wally is the best! I got a couple quotes for work but what stood out about Majestic was the passion…read moreWally brought to the job. I could tell just by our encounter that he cared about the quality of work he does and the customer satisfaction. That is hard to come by these days but it was truly genuine from Wally. An expectation was set and exceeded. My floors look amazing and the experience was top notch. I can't wait to refer friends and family!

I hired Nationwide to replace the outdated carpeting in my 1-bedroom condo with engineered…read morehardwood, and I had a great experience. Charles quickly grasped what I was looking for, and brought great samples to the in-home estimate. He also provided an estimate that turned out to be exactly on the mark. The installer, Alex, did a great job with the installation, and I am very happy with the final result. I would definitely use them again.

After water damage I was looking to replace my floor. It was…read moreharrowing. Some contractors/sales people said they would come and just would not show up. Some were not upfront. Some would not tell me the brand the flooring was. Some just did not know their products. It was all so frustrating. Then along came Charles. My knight in shiny armor. He is sincere, honest and truly cares about your needs. He lets you know if there is a delay or a problem. I felt that I was in good hands. He told me all I needed for the floor. The supplier he deals with is top notch. Then came delivery/installation. I was immediately was put at ease with the worker he sent. I wanted to keep him. He did a nice job installing the floor. As soon as there was a little dust or mess there he was with his broom and vacuum. I love my floor. I did not even have to get use to it. My old floor was dark and this one was quite lighter. I do not expect to have any problems now. If I do I have confidence that Charles and his crew would be right here. Carpeting will be done soon. My plan is to go with Charles again. Skip the fast talkers and go with Nationwide Floor and Windows.

Carpets in the Park did an excellent job refinishing our hardwood floors. Joe was friendly, he…read moreexplained the process and timeline upfront. His quote was right in line with several other flooring companies in the area. His crew was timely, professional and tidy. At the last minute, we asked if they could refinish the floors in an extra room and they accommodated the request at a very fair price. Highly recommended!

Thank you for completely blowing me off and wasting my time. I'll make sure to warn others about…read moreyour shady business practices and lack of values/concern for potential customers- HORRIBLE CUSTOMER SERVICE!

Haven't received the samples yet, but staff was very helpful and hopefully we'll be purchasing…read morecarpeting soon.

I had a terrible experience working with this company. The first red flag should have been when I…read moreshowed up to appointment with my sales associate to be told he wasn't working that day. The day of my carpet installation I was told that there was a defect and they needed to get a new carpet in there. No problem. The second day I decided to wait and have them unroll it in front of me. Thankfully I did that because it was was completely the wrong color! See photos. The yellow carpet is what came, vs the taupe carpet that I ordered. They left with that carpet yet left the nails and pads on the floor. I was told it was a dye lot issue.. At that point I knew what my second carpet choice was, but could not get anyone on the phone and had to then drive to the store to speak to my associate as I needed the carpet installed asap (now 3 days out with carpet pad and nails in the floor). The third carpet install date went OK except they didn't place padding under my builtin. So a fourth install date was required. Finally, after all this, I asked my sales associate for my refund since the new carpet was cheaper. I was told that the carpet wouldn't be refunded due to the company "eating the cost" of the first carpet that was the wrong color! In the end, they did give me the refund and $40 as a "good faith" gesture lol. I'm not even very happy with the new carpet as it has a white line (not a seam) running down the middle.

This was an excellent experience every way!! I had some ripples and bulges on my bedroom carpet…read morethat needed to b stretched although the carpet was in excellent condition. I called Rob and we had an appointment scheduled within four days. Our building is difficult to work in because the Management Office requires lots of insurance documentation which Rob was able to deliver immediately. He arrived on time, did excellent work and I. could not be happier with the results. I would highly recommend Comfort Carpet for any carpet installation or repair. Thank you Rob, you did a beautiful job. Martha Anne Yandle

Rob came to my house same day and completed a carpet repair. He was on time, friendly and did a…read moregreat job. I really appreciated the quick response. Would definitely use again.