It's hard to say enough good things about this well run operation. This is the second project we've worked on with the Floor Store and Frank and both projects have been completed in a very high-quality, timely fashion from the ordering and selection process, the pricing of the project and installation by the work crews. I want to give a shout out to our installers: Carlos, Carlos Junior, Beto, Federico, and Carlos. They were on time, worked very fast and did a great job, leaving a worksite clean and tidy. We love our floors and our carpet and lots of thanks go to Frank and to the team he assembled. read more

I'm a bit late in getting this review out as we finished our flooring project towards the end of last year, but wanted to acknowledge the exceptional service we received from start to finish, and the final product, i.e., installation, which exceeded our expectations. We started our search at both of the local home improvement stores, but just couldn't settle in on flooring that we liked. While out and about, we stopped in at the Floor Store, which turned out to be one of the best decisions we made in conjunction with our home remodel. We worked with Frank, who was helpful, informative, understanding, and a true joy to work with. In terms of the install, we couldn't have asked for a more committed and devoted crew who really seemed to enjoy what they were doing, and were exceptionally good at it. Jhovanny and his team were at our house bright and early each day of the install -- we replaced all of the carpet in our two-story home -- and their professionalism and attention to detail was nothing short of incredible! Our flooring turned out absolutely stunning, and we can't say enough about how happy and pleased we are to have made the decision to work with Frank, Jhovanny, and the Floor Store. If we could give their teams higher than a 5-star review, believe me we would!! read more

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Bryant in the rancho Cordova location was extremely helpful. Everyone is usually nice and friendly at floor and decor but he really went above and beyond to help us choose flooring for our home. Definitely will be coming back and asking Bryant for advice and help when deciding on tiles for our home! read more

We used the Floor Store recently to have a runner installed on our stairs because our dog kept slipping on them. Sarkis came out to take a look and spent a lot of time with us considering where we wanted them, what type of runner, color, etc. We were very pleased with every part of the transaction from start to finish - the customer service, value and quality. And most importantly our dog is very happy too! read more

Jodi is especially helpful, knows the business and had installed engineered wood flooring and carpet. Great service and value, thanks

I'd like to send a "Huge" shout out to Dave for his professionalism and expertise. He helped me find the right vinyl planks to fit my existing floor. This helped me repair and replace my floor. The selection is the biggest around and I went to several flooring stores. But what really sets them apart is how they work as a team. After I finished my project I needed some additional planks. Dave was off work but Larry (another project manager) helped me get in touch with Dave to order more. Great teamwork!! On the second order....I called them around 10am to coordinate with Larry and Dave for more planks....by 11:30am I was picking them up!! Simply Amazing service!!! Thank you so very much for helping me out. As we say in the Navy..."BRAVO ZULU" read more

Great experience with Frank from the initial purchase through resolution of product issues with the carpet. It has taken a year to get to final resolution and Frank has been the consummate professional is getting to this stage. The focus on customer satisfaction was primary and I would recommend the Floor Store, and specifically Frank, to anyone. read more

I cannot put into words ones that will truly convey what the whole team at the Floor Store did for us. We were in the process of selling and buying a house, and the new house was in desperate need of new flooring. However, until our existing house sold we couldn't really commit to buying the new one and arranging for the new flooring. Once the two escrows closed the Floor Store (Frank and Arturo) jumped into action. We received keys at 2:00 on Monday 12/30, and Arturo met us at the house at 2:15 with his team. By five o'clock, all the carpet and tile was removed. By 5:00 on Tuesday, 1/31, most of the laminate floor was done. Our movers were scheduled for 1/3 with 1/1 being a holiday. From the start, both Frank and Arturo assured us that the project would be done for the movers. Arturo and his team worked on 1/1, and by the end of the day, 95% of the work was done, with just some baseboards needing to be installed and the final cleaning done. The whole project was completed by 11:00 o'clock on Thursday, 1/2. Everything was done perfectly-I have no complaints. As a side note, the property had a small "shed" that was blocking a walkway to the back yard and was mostly unusable. We asked Arturo if he could come back and remove it for us and of course, we would pay him. He said he could do it right then free of charge. " We tipped his guys!" I would use no other Company for my flooring and will definitely use Arturo for any other work (kitchen re-do, cabinet painting, inside and outside house painting etc. read more

Excellent choices and service. I worked w Frank Hoffman and I love the flooring I picked out. They did a great job and it was my entire house. Overwhelming but I'm loving the outcome. read more

Floor Store - New floors - Flooring Near Me - Rancho Cordova, California

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In November 2020 my wife and I decided to go with Floor Store after our refrigerator malfunctioned and flooded our kitchen. The initial contact with the salesperson was great and they had everything we were looking for. Unfortunately, the problems occurred once the floor installers showed up. It was almost like starting from step one and as if they had never communicated with anyone from the Floor Store. The fact that the contractors did not speak English made things extremely difficult and a three-day job turned into two months. After everything was said and done I'm still not happy with the final product. read more

Floor Store - Flooring Near Me - Rancho Cordova, California

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So happy with my new floor! Mark and Jodi helped me out to choose the vinyl floor will match my home Great communication, and customer service. Huge hurray to Ihor and Max , the guys who were installing the floor. They are hard workers, very carefull around the house, clean and fast. They finished they job in 3 days instead of 5 . Very satisfied with my experience with Floor Store!! 200% recommend read more

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My husband contacted Floor Store and asked about locating a laminate floor that the previous owner put in, in only a few places. Larry looked into it for us. The old product was discontinued but the new product is the same exact color but wider. He came out to give us his honest opinion about adding new to the old and to take measurements. We trusted and respected his thoughts and ideas and went forward with our floor project. His crew came out (Alex was awesome!) and tore out old tile and old laminate and added the new product to give our whole house a seamless look. They also took out old carpet and put in new for us. It took only a few days for the entire project to be completed. They did a beautiful job! Thank you Larry and Alex. Do not hesitate to use Floor Store! I would highly recommend them to family and friends. read more

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Excellent service and response time. They were very helpful to find exactly what we needed. All high end products as well. Ray was our representative. read more

I am so happy with my new floors. Worked with Frank who was quick to understand what we were looking for. Took samples home that night and Frank came out to measure 2 days later. The installers were very professional and completed the job and cleaned up quickly. I am also happy with the price. 1K less than their competitor who I see advertising on TV multiple times daily. read more

Overall, I recommend the Floor Store. Do lots of research on your own because once you connect with a salesperson there, they're basically your main contact and it can get hard to be in touch. I suppose I misunderstood that it's not the Floor Store that installs, they just sell the product and have a third party company install. The installers were good except they didn't spend time leveling the floor so our floating floors sound hallow since there is space underneath. Also, they didn't vary the planks so there are areas with a bunch of same planks. They must have total faith in their installers because no one from FS came and looked over the work. Pros & cons but mostly a good experience. (I suggest spending a little more money on better floors...don't go cheap because you'll regret it. Thickness & wear layer DO matter.) Update: I love my floors but I'm finding places where they didn't adhere the base boards to the walls. I'm needing to do that myself. Also, transitions are coming loose. I really suggest that the Floor Store rep comes to inspect every job AFTER it's complete. read more

I cannot say enough great things about this company! We had the best experience with them in regards to purchasing and installing our new luxury vinyl plank flooring in our living room and den. They are true professionals that extend​ excellent customer service. Special thanks to Frank and Beto and Kenny! read more

This review was based on the service we've got upon arrival. The showroom was nicely set up. We were greeted by two gentlemen behind the front desk. That was a nice gesture! We were looking for laminate flooring. We were only looking to purchase materials only without installation. Larry met with us and showed us where all the laminate floors were. He was very friendly and knowledgeable. He told us which ones were his best sellers, we looked at a few we liked, was able to get pricing really fast. We were still shopping around and comparing prices. Even though this place was priced a little bit higher than the other places we've visited, I am glad that someone was able to help us with our needs. If you're looking for great customer service, do not hesitate to visit this place!!! read more

It was time for us to change out our old carpet and replace with hardwood flooring and we ultimately chose the Floor store for the job. They are a fantastic company and are very happy with our decision. Frank was extremely helpful and answered all our questions and provided a very competitive quote. He was available for us throughout entire process and was great to work with. Their installers - Constantine and Heinz are very hardworking, they showed up on time and managed to complete the job as little as one week. What impressed me the most about their work was the pride in their craft. They would carefully consider each plank before they glued it down to maintain consistent results throughout the flooring. I could not be any more happier with their work. read more

Floor Store - Flooring Near Me - Rancho Cordova, California

What a great group of people! From working with Frank to choose the right flooring option to interacting with Abel and his team during the install, the experience was nothing short of perfect. First, Frank helped us pick out a quality product for our lifestyle and needs. He came out to our home in a matter of days and did all of the measurements himself. We met with him back at the store a few days later and finalized everything and we're "breaking ground" a couple days after that. Abel and his crew showed up promptly when they said they would and got right to work. He worked closely with me to make sure the job went smoothly. We always knew what was happening next. At one point Abel was unsure about the stability of a particular section of floor. Rather than make a decision on the fly, he called out another of the installers for a second opinion and it was decided that the subfloor needed to be strengthened before installing the laminate. I'm so glad we did because all of the creaks and moans from before are gone and the floor feels worlds more stable. The job was finished quickly, professionally, and with some of the best craftsmanship I've ever seen. Frank even came out at one point during the install to check on the progress and make sure I didn't have any questions. I highly recommend the Floor Store guys for any flooring project you might have. Ours was certainly not the easiest with a 125 year old home and the team made it seem effortless. If you can request Frank and Abel and his team, do it; you'll be happy you did. read more

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In response to the owners snooty response: As we both know? No, we both do not know that you sent me a private message because I never received one. Your harsh and rude response right out the gate just shows the level of your customer service you and your company provide. "Because yelp advises you to take the high road". Get off of your HIGH horse. I wrote a review true to my experience with your SALESMAN and your product. I really could care less how long Ray has worked there. Doesnt get rid of the fact that he laid on a sales pitch by scratching the product with his key and saying the product (YOU sell) was "life proof" and "scratch proof", when it is NOT. Doesnt get rid of the fact that Ray didn't show up to my house not once to check on our project, as you think a "PROJECT MANAGER" would...and that the quality of work is subpar. read more

When the great flood of 2018 happened, our downstairs floor was ruined. We contacted Frank at the Floor Store about an estimate for the job. His knowledge and experience helped us find the right contractor to handle the whole restoration project. He was very knowledgeable in the different types of floors. Based on his advice and consideration of our home life, we chose a tile that look like hardwood. He was available to answer questions about the process, no matter how random. Then came in his subs. His tile team was amazing. They prepped the slab, laid the tile with great detail. They were professional and considerate of our time and and functioned like a machine. The tile turned out great. The carpet team was just as great. They showed up when they said. They were professional in interacting with us and were very careful while handling our furniture. The carpet looks great. No visible seams, transitions between tile and carpets the nice and smooth. Oh yeah, the pricing was pretty fair. They weren't the highest or the lowest, but between Franks help in the process and the high quality subs that work for them, they can easily up those prices. I would highly recommend them as your first call for anything flooring related. read more

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Worked with Frank to have flooring replaced in our entire home. He advised on the benefits of different flooring types and allowed us to take several samples from the showroom to see how we liked them in our home. Very easy going, Frank answered all of our questions about different flooring and didn't pressure into any specific brand or type. We felt very confident in the process and signed the contract! The contractor they used was also fantastic. Spent time leveling our flooring for both concrete slab downstairs and plywood flooring upstairs. Very professional and excellent quality work. I would absolutely recommend Floor Store. We checked with multiple companies for quotes and Frank & team were by far the best to work with. read more

I'm a landlord for 3 properties, so I look for businesses that are prompt, no nonsense, no upselling, reliable, and affordable. And when I find one, I stay with it. And The Floor Store is one. Larry Nudleman in particular. Two years ago they installed laminate, tile, and carpet and this last month it was just carpet. In both cases they started and finished on time, left it clean, gave me great customer service, and quoted a competitive price. Part of why this place is great is because of their business model. Here's my observation. In this economy, the big warehouses have the competitive advantage for large home improvement projects. Ikea, Home Depot, Lowe's, and Granite Outlet. You get the benefit of their low prices and they rely on teams of installers who just do install work every day. They're super efficient. Now the problem with those other bulk places is that they tend to have poor customer service and low expertise. The person working the counter looks like they got hired accidentally or something. You're on your own, and good luck getting sage advice. Not so with Larry and The Floor Store. He's got years of experience doing this, and he will never steer you wrong. He took good care of me. And he'll take good care of you. read more

Last year we remodeled our kitchen, dining room and living room floors. Our contractor suggested we use Jeremy at Floor Store at Trade Center. Jeremy helped us with our selection and explained different flooring selections as well as advise us of the differences between flooring, it's durability and water resistance (because we were putting in the kitchen as well). We decided to lay one type of flooring in all 3 areas. We had two subcontractors lay the floor in a day. Our contractor did the baseboards. So, it's been a year and the laminate has done very well holding up in the kitchen to spilled food, water and all the stuff that gets thrown off the counters. We chose a color that doesn't show dirt as much. We were very happy with the results. This year we contacted the Floor Store again to finish the bedrooms and closets. The subcontractor, came over and was ready to start work at 7am. Since we're in an HOA that has specific times for contractor work hours, we were chasing him out at 5pm. Dennis did an amazing job, asked questions when they arose about our choices, and was very neat and clean. He did the baseboards as well as the cut in for the sliding closet doors. He also moved the heavy furniture, all by himself! Truly amazing job and he was practically running the whole time. We are very pleased with the work from Floor Store and highly recommend them. read more

Floor Store - Flooring Near Me - Rancho Cordova, California

I found these guys when I did an online search. I called in and made an appointment with Larry. Larry showed up on time and took all the measurements. He got back to me the next day and gave me some very reasonable quotes. I have set the dates for install and will update this rating based on how the install goes. The install went great. The crews that showed up for the carpet and tile were great. These guys were Super clean and detail oriented. I am really happy with the work they did and I highly recommend them. read more

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After much frustration trying to find flooring at the big box stores (Home Depot and Lowe's) I walked into Floor Store I found something I liked. Not only were they *extremely* helpful (thanks, Jeremy!), but I got a superior product at a better price than lesser products at the big box stores! (I'll post photos after installation.) read more

We had a great experience having carpet installed with this company. At the showroom Dave Mitchell was extremely helpful, showing us options in the warehouse first to save us considerable money, then options to order. They have a large selection of all flooring types. Dave was low pressure and very good at explaining carpet durability factors. He came to measure, scheduled that right away and was prompt and friendly for the measuring appointment and provided an email estimate very quickly and at a great price. Install scheduled for just a week later since we chose an in stock roll.The installers were a just a bit late but when they arrived they were very courteous and quick. Cleaned up well, nice about adjusting furniture how I wanted it, and the install looks great. I would go back here in a minute for future flooring needs!!! read more

As a Realtor, I am always looking for the "best of the best" when it comes to home improvement contractors. Frank has definitely earned my respect as one of them. He's not just the sales guy behind the counter...He's the guy that's been there, done that! When we needed advice, he came onsite and shared the wisdom gained from decades of flooring installation experience. Our project turned out beautifully...thanks to Frank and his team of highly skilled professionals! read more

Floor Store - Flooring Near Me - Rancho Cordova, California

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I found this business through hugely favorable client reviews and The Floor Store did not disappoint! I am extremely happy with my new floor! I worked with Frank and he was on point the whole way. He was very helpful in picking out the right floor for the color scheme of my house and was right there to answer all my questions. The price was was right in the ballpark of my expectations. Both the carpet and laminate installers were on time, hard working and finished when they said they would. There were no surprises. Everything went as I was told it would go. This was a great experience for my first really big house project. I definitely recommend their work! read more

I am a bit delayed in posting this review but it is given wholeheartedly. Frank worked with us to select the gorgeous hardwood and carpet now throughout our house. Good price comparatively. He was thorough and knowledgeable and estimated almost exactly. The installation team of Raymond and Slavic was the Dream Team - such professionals and reliable. Very polite and super tidy. We encountered some difficulties which they handled well. Also, they are employees, not contractors so that adds just a bit more sense of professionalism to the entire transaction. We recommend the Floor Store unequivocally! Thanks, Guys! read more

https://s3-media3.fl.yelpcdn.com/bphoto/s73CRSjQ-RhWNA4sOn1Y_A/168s.jpg Another great job by Mark and the floor Store!! Quality work, exceptional employees and a great price. Always on time and work until the job is complete! Jay, Carrie and Zachery read more

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We were very happy with our experience using The Floor Store for new carpet in our home. We were referred to them by a friend after having a hard time reviewing the options and different price points. Their showroom has a ton of different options without leaving you overwhelmed. Carlos the installer was super friendly and accommodating of our kids and dog, and he and his dad did a terrific job. 10/10 recommend. read more

Larry from Floor Store was awesome! We recently did some remodeling to our rental, including replacing all of our carpet and outdated linoleum with vinyl wood laminate and tile. We bought the vinyl wood laminate from Floor Store and provided our own tile. Larry went out of his way to help us stay within our budget and ensure the project was done as quickly as possible. He was very responsive and detailed. He thought of everything! The install crew was also very respectful and worked hard to get the job done quickly and accurately. Our floors turned out amazing! read more

They helped me match my existing hardwood to one of their stock. The purchase price was very good and the sales associate was great about making sure I had everything else needed to install. The floor was in stock and went together without issue. They helped me figure out how much extra to purchase in event of error. We did the master bedroom and closet ourselves to very good effect. Highly recommended. read more

Floor Store - Flooring Near Me - Rancho Cordova, California

We just finished getting our bedrooms and hall re carpeted and are very pleased with the result. Their design consultant Robert was very helpful, came out and measured with samples.. and didn't even charge us for the measurements. Then they gave us the best price of three estimates. The installers arrived on time and did a good job in a short period. They even worked with us on several last minute changes and schedule shifts. I highly recommend the store and the designer Robert Greene. read more

I started the quote with Frank. He was extremely nice and professional. He gave me a good price and the history of the company. I love that it is a small business that values their employees! All employees have been there many years. Once I picked out which carpet, I paid half down and waited about 7 days for the manufacture to ship the carpet in. The next day 2 very nice men came and installed! I absolutely love it! They cleaned up and vacuumed and was on their way.. took about 2 hours total..I will definitely come back for other projects! Thank you again Frank and floor store!! read more

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Very satisfied from start to finish. Frank was are project manager. He was very responsive to are questions. The crew that installed the floors and baseboards were on time, cleaned as they worked and respectful of the property. I want to say a special thank you to, Beto. We couldn't be more pleased of how everything turned out. read more

This was the first home improvement undertaking I ever attempted. Larry and the crew who installed the flooring helped me with everything from color selection to how to care for my new floors. Larry provided multiple floor samples to me so I could bring them home and see which would look best with the paint colors I had. The crew who installed the flooring completed their work within the time they said it would take which allowed me to plan around their activities. They cleaned up after themselves each day and used a shop vac to remove any dust. I also have many odd angles in my house. The crew were so skilled they cut the flooring and baseboards to perfectly match all the angles!! I have recommended the Floor Store to my co-workers and to anyone considering updating your home with new flooring!! I'm very happy with my new floors. It made my home look instantly updated! read more

Floor Store - Flooring - Flooring Near Me - Rancho Cordova, California

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We recently renovated our kitchen and in doing so needed patching done on our new hardwood floors where the island didn't match the old footprint. Our contractor hired Floor Store from Rancho Cordova to do the work and we couldn't be more pleased with the outcome. It was just before Christmas; the project manager Dave Mitchell did his best to fit us in before we were inundated with house guests, and made sure the job was completed to our satisfaction. We would highly recommend the project manager and the technicians (Elijah, Ruslan, and Stan), who encountered a job much more difficult than they anticipated, but the final result was amazing. They were patient, hardworking and did a really great job! P.S. You may note this is an edited copy of my wife's review (Geri D). She didn't think her review had posted, so I edited it and re-posted. Mine tweaks some of the content and adds the PM's name and corrects a tech's name. read more

I'm writing a new review instead of just updating because I don't want this one to get lost. I used The Floor Store for a third time, again working with Frank - this time for hardwood floors throughout my home. Again, the results are STELLAR. Finding just the right product was time-consuming, and Frank guided me the whole way through. Frank has great additional knowledge as an installer to draw from, and he helped me with everything from product, to layout, to concrete prep decisions. My installers from The Floor Store were simply outstanding. Vadim (lead) and his brothers Vitaly and Daniel did a beautiful job installing my new floor and baseboards, working long days every day to get my 1200 sq foot job done in 5 days. We moved furniture from one half of the house to the other and back, and they were very careful with my belongings (and my cat!). They did an excellent job on floor prep an leveling. They worked really hard each day and never left a mess. Vadim was also thoughtful about placement of light and dark pieces so the flow looks really nice. The baseboards look great, too. The pride that Vadim and his crew took in their work was so nice to see, as was their work ethic. I couldn't be happier and I am forever a Floor Store fan! read more