Exceptional Front Door Replacement - Danny Alonzo is the Best!…read moreWe recently had our front door replaced and are absolutely thrilled with the results! Our installer, Danny Alonzo, was fantastic from start to finish. He has excellent communication skills and gave us a clear, realistic expectation of the time to completion. He was incredibly friendly, polite, and professional the entire time -- I honestly wish every contractor or vendor we use could be as good as Danny! We picked a custom color and the door came out exactly the shade we chose. It's solid, heavy, and makes a huge difference compared to our old door. We had bought and pre-painted our own interior moulding, and Danny installed it perfectly with no issues at all. I'm terrible at making clean silicone joints around moulding, but he did an amazing, professional job on them. He even went above and beyond when he noticed some stucco damage around the front door. He pointed it out to us and patched it beautifully -- way better than I could have done myself, lol! The finished door looks absolutely beautiful. My wife and I weren't 100% sure what to expect, but the quality and the final result made the entire expense completely worth it. The door feels rock-solid and looks incredible. We couldn't be happier! Highly recommend Danny Alonzo and this whole service. Thank you!

20ish years ago, Hometime replaced all the warped windows in our 1952 ranch style home. Some were…read moremodern standard sizes, but most were custom sizes. These windows are still perfect in every way. These woods come with value and reliability. When we added on to our home about 10 years ago, the contractor used their window company. We ordered some custom sized windows to keep consistency with the rest of our home...and those have never been right. A couple years ago the large, back window split in the frame. We had no question that Hometime would replace the window...and it's both well constructed & beautiful, with two perfectly working locks. The install was done by Eduardo and his crew. It was an early morning appointment, but Eduardo showed up in time. Both he and the other installer were friendly, efficient, and clean. They took less than 2 hours, door knock to exit, and left not a scrap or bit of dust in their perfect install. When we consider cost, style, AND locally, independently owned companies, we will have Hometime do all our windows, always. In the future we will also request Eduardo as our installer. Thanks!

Tamara & team did an amazing job getting our beautiful replacement vertical blinds installed in our…read morecondo. The process was very smooth: easy scheduling for the estimate and then our new blinds were installed shortly afterwards. Great customer service. Thank you.

The installation was scheduled for 2pm but Cesar texted me that he's running early and would be…read morehere at 12pm. He took measurements to install the inner frame and hanging rails. They cut the wood and metal outside on the walkway. After hanging the doors, there was a lot of leveling to do that followed by touch up on all the nail marks and gaps in the wall frame. They did an amazing job with the installation and bringing the materials in the living room without bumping into anything. They took about 2.5 hours to complete the installation.

Owner is requesting to keep 35% of my deposit which is illegal - I didn't sign anything with these…read morestipulations. Day 2 still no refund. I am writing to follow up on my previous request regarding a full refund for the services I paid for, which were not completed as agreed. As stated in my initial communication, I paid a deposit $1,000 for the installation of a bathroom vanity. The original appointment was canceled, and the work has still not been completed. This has caused inconvenience and does not meet the expectations or agreement we had in place. This message serves as a second formal notice requesting a full refund of $1,000. I ask that this refund be processed within 5 business days from the date of this email. If I do not receive a response or resolution within this timeframe, I will proceed with further action, which may include filing formal complaints through applicable consumer protection agencies and pursuing other available remedies. I would prefer to resolve this matter quickly and amicably. Please confirm when I can expect the refund. I paid a deposit to this business for a scheduled service, but ended up canceling the appointment in advance. No work was performed. When I requested a refund of my deposit, the business refused to return it. There was no signed agreement stating the deposit was non-refundable, and no materials or services were provided. I attempted to resolve this directly but was unsuccessful. Based on my experience, I would recommend confirming refund policies in writing before making any payment.

I needed two shelves installed over glass tile. They went the extra mile to ensure the tile was not…read moredamaged. Excellent work and my shelves look amazing.

AMAZING! Backstory: I needed a new garage side door from…read moreyears of damage and it being a junky hollow door. I thought I could fix it myself but opt'ed to get a professional... SURE GLAD I DID! I did not realize how much I did not know about "doors"! I can't believe I didn't not do this sooner! James was super professional and direct. Great pricing and quality of work speaks for itself. Everything was done in just a few hours! I am excited to be working with James again on getting more projects done in the near future.

We'd been having issues with our entry door for a while. The door is more than 80 years old. And…read morenow, it had started rubbing against the side wall and no longer sat evenly in the frame. It was clear it was time for a replacement. Before choosing James, I got a quote from a very popular windows and doors company in Orange County. James, the owner of Lucero's Windows and Doors, not only offered the best price but was also extremely responsive. He mentioned that he previously worked as a Home Depot installer, which gave me confidence that he was properly trained. I was initially cautious because of the low number of reviews, but the consistent perfect scores from other customers made me optimistic. Now, after working with him, I can confidently say that Lucero's Windows and Doors is the real deal. Because our home required a custom-sized door, James came out twice to take measurements. After about two weeks, the custom entry door arrived, and he completed the installation in a single day. He told me our home was one of the oldest he's worked on, and the walls were very different from newer builds. Despite the challenges, he made everything fit perfectly, and the final result looks fantastic. We no longer feel a draft under the door, and it swings smoothly without any issues.

Competitive pricing Professional…read moreGood work Adaptable schedule Works on site (custom shaped screen doors)

I would recommend Pablo to everyone! He was not only very professional and fair priced, he was also…read moreexceptionally great at after sale service! We transformed our open backyard patio to be more enclosed and wanted to see if Pablo can add a screen door to the patio/sunroom. He was punctual and finished his installation fairly quickly. But his service was way beyond just installing these screen doors for me. After couple months, we DIY and added tiles to the patio to make it easier to clean but it was very difficult for amateurs like us to align it to the railings of the screen door and the gap/transition doesn't look good at all. So I texted Pablo to see if there's any way to make the transition less awkward. I didn't have a high expectation because he already done his job and I should probably finished tiling before installing these doors. But he was willing to come out and take a look at what he can do and he did an amazing job! He replaced the railing for me and realigned everything to make it look nice. I got so many compliments about my patio! Very very happy. He was very friendly and easy to work with! He will definitely be my go-to in the future!

We had our windows installed last week and we absolutely love them. It makes the house so much…read morenicer. Our installers Jim, Carlos, Irving and Jr were very professional. Jim walked us through at the end and answered all of our questions. We also enjoyed working with Ski who showed us the differences between different types of windows and he gave us great recommendations. Overall we are happy with the results and we referred our neighbors and friends.

I would not recommend this company…read more My husband and I met with Ski at the end of a month, so what I'm about to say may be a result of any "end of month incentives," but I honestly cannot believe the encounter we had. Previously, we had received two other quotes from competitors. One of them highly recommended Simonton Daylight Max windows. When we talked to Ski about this option, he said while he sells them, he doesn't recommend them. He said they use tin on their screens and brackets. Instead, he pushed for Anlin (and when I say pushed, I mean, it was our only option given for our "price point"). The hardest part of this interaction was the hard sell we were given. First, we were given a price of $14K (3 windows and 1 slider), then he said he'd waive the labor fee, then he said there's a last-day-of-the-month discount, then there was a day-of discount but it was only good for TODAY ONLY!!! (Yes, that's how it was written on the estimate.) Even after all those discounts, it was still over $3K from the other bids we had gotten. All that said, we felt the pressure and we thought about giving in but really couldn't afford to pay over $8500. He was at $8800 (remember, it was first $14K). We asked him to come down another $300 and he said his manager said no, that we were getting the most amazing deal on windows. Then Ski proceeded to try to bribe us with an In N Out gift card he received for his birthday. This didn't sit well with me. It also didn't sit well that he told my dog to "watch where you're going," but that's me being a nutty dog owner, I guess. When he couldn't get to $8500, he tried calling their Anlin supplier but couldn't reach him (he called him three times and left messages). At the end of the day we couldn't reach a deal, and Ski left. No thank you or goodbye. It was obvious he was unhappy. Look, I get it. He was here for over an hour and didn't get a sale. I'd be frustrated too. But the pressure he put on us, the other options he didn't want to share, and that big price tag really put us off. I know a lot of people on these reviews speak highly of Ski, and maybe we caught him on an off day. But I knew when he left and I felt disappointed in myself for not making enough money to buy the "nicer" windows, it was a problem. If you're okay with a hard sell and negotiating over and over again, maybe this is the right company for you, but I'm happy going with another that didn't make me feel like crap at the end of the day.

Great professional service. They were punctual to start the…read morefront door replacement. They explained the process before starting and we're considerate when the front door entry was limited access while they had the stucco dry. They also verified the small detail changes in the door handle and had me try the door several times before they left. I was impressed by the end result. Huge difference in a proper working door compared to before. Great attention to detail to explain the issue with the last door. I recommend their service for Great quality work.

Very disappointed. Max, the manager, is very aggressive and argues as if he is right all the time…read more He does not listen to customers and does not offer a sincere apology. I made an appointment, and they completely stood me up. Later, they claimed they tried to call me or left a voicemail to change the appointment, which is not true. They never called or left any message. I have documentation as evidence, but I chose not to continue the conversation because Max kept defending himself and arguing instead of trying to resolve the issue. They also had my mailing address incorrect. I spoke with Max the day before my appointment to correct it, yet there were still multiple errors. Overall, the business seems very unorganized. The receptionist told me Max was in the office, so I was surprised when Max later claimed my appointment was with a different representative. This inconsistency felt very unprofessional and questionable. I took time out of my day for this appointment, and it is extremely rude and unprofessional that they never showed up. I do not recommend doing business with this company. There are many other businesses that provide much better customer service.

Wow! Ramon from JR Screens installed a beautiful patio sliding screen door for tenant occupied…read more Ramon was very professional, on time, and communicated well through text. I will definitely use them again and highly recommend them for all your screen needs.

Fast, reliable, and extremely reasonable. Did a great job…read morewould definitely use them again