My forever wanting to go out to eat 12 yo begged for Golden Corral after some Back to School…read moreshopping. So here's how it went. The lady at the register was very sweet and helpful and our server was also really nice. The buffet staff was not as helpful or attentive. Many items were not refilled on the buffet unless you asked for them and the guys giving out the steaks had to be flagged down. Also the dessert buffet was almost empty the entire time we were there. The food was maybe. 4/10 but we were not expecting much. The best thing was the fried shrimp and the rolls. Finally the condition of the restaurant was ok. Tables were cleaned off quickly and the floors, plates and silverware were clean. It was a Saturday dinner service and fairly busy but not my cup of tea unfortunately. It's hard to find a good buffet in this day and age. Miss the good old days of "Old Town Buffet and Ryan's".

The power went out we had to eat in the dark! There was no one that came to take our dishes off the…read moretable! No refills! Waitress only waited on very large groups and old people! Just worried about their tips! This place has gone to trash since 2015... Will not recommend nor will I go again!

The places to eat were all pretty much closed on Sunday at 7 pm. The sports bar service was…read moreextremely slow. Enjoyed the bartender inside the casino. We ate the noodles and fried rice located in the casino. The noodles had much more flavor than the rice. But was still enjoyable. I like it was not crowded. The breakfast we had was in the sports bar and the waitress alone made the stay worth it. She was so friendly, quick, and personable.

I recently stayed at Ameristar Hotel Casino in Kansas City after checking in on July 12, and it…read morewas, without question, one of the worst hotel experiences I have ever had. Before arriving, I called the hotel to ask about early check-in. I was told that early check-in was available for a $25 fee and that the hotel was only about half full if that so there should be no problem getting a room. However, when I arrived that morning, I was told there were no rooms available. What made the situation even more frustrating was that while I stepped away to use the restroom, one of the people traveling with me was able to check into a room immediately with no issues at all. No one could explain why I was denied a room while someone in my group was accommodated without hesitation. When I tried to get answers, I was met with disrespect instead of customer service. The employee who checked me in wasn't even wearing a name tag, and the employee assisting her, Deb, was one of the most unprofessional customer service representatives I have ever encountered. Rather than trying to resolve the issue, they were dismissive, rude, and made me feel like I was an inconvenience. After multiple trips back to the front desk and repeated complaints, I was finally given a room. Unfortunately, the room itself was just as disappointing. The property felt run-down, poorly maintained, and not particularly clean. It certainly did not live up to the standards I expected from a Boyd Gaming property. The problems continued at checkout. Around 4:10 a.m. July 14, I went to the front desk to check out before work, but there was no employee present for at least 10 to 15 minutes. After waiting as long as I could, I had no choice but to leave without checking out because I was going to be late for work. Later that morning, after I received my checkout email, I noticed additional charges on my card and called the front desk. The employee who identified herself as Joyce was just as unprofessional as the staff I dealt with the day before. When I explained that no one had been at the front desk during checkout, she argued with me and insisted someone had been there the entire time, which simply was not true. When I asked about the additional charges, she became argumentative again instead of helping resolve the issue. I requested to speak with a supervisor, but Joyce told me there was no one else available and that I could only deal with her. After insisting that I wanted to speak with a manager, she transferred me to security. The security employee refused to give me his name, laughed when I requested a supervisor, and told me that although a supervisor was on duty, he was choosing not to put them on the phone. I have never experienced such disrespectful and dismissive treatment from hotel staff. I chose to stay at Ameristar because I expected quality accommodations and professional customer service from a Boyd Gaming property. Instead, I was treated with disrespect from beginning to end. I came to enjoy a relaxing getaway, spend money at your property, and have a good time. Instead, I left feeling frustrated, insulted, and completely unappreciated as a customer. Because of this experience, I will never stay at another Boyd Gaming property, and I cannot recommend Ameristar Hotel Casino Kansas City to anyone. I sincerely hope management investigates how guests are being treated and takes meaningful steps to improve customer service, accountability, and the overall guest experience.

My girlfriend and I recently visited and ordered hibachi combination plates (without shrimp). The…read morestaff was friendly, and the restaurant itself was clean and welcoming. We decided to get our meals to go, and everything was still hot and fresh when we ate. We both tried the hibachi rice and egg rolls. The egg rolls were pretty standard, but the hibachi rice was outstanding--absolutely delicious. On top of that, the pricing is hard to beat. Most hibachi spots charge at least twice as much per plate. Overall, I have no complaints and will definitely be coming back.

We used to come to this place weekly under the old ownership. The food was always hot and alway…read morefilled. With new ownership , the last 3x we have been in, it is such a disappointment. Very little customer service interaction compare to the previous ownership. But the biggest thing here is the food is never refill at a timely manner. There are more empty food tray than there is food for customer. And when they do refill it up, it's very little portion. And they are selective with what they are refilling instead of refill all the empty tray. They are making us paid full dinner price but no food for us to enjoy. I hope management see this and resolve this because this place has so much potential.

We discovered Bossladys last year (2024), and it's going to be our special occasion restaurant, AND…read moreour no occasion needed restaurant. We love to slow down, enjoy the atmosphere and each other's company. We love that it doesn't echo, voices aren't carrying, and we can hold a conversation with each other while great music plays in the background. It's a small business, black owned, family owned (BossLady!!), and family working on site. I find being flexible and enjoying the amazzzzzing shrimp is worth it. Next time, they'll have what you think you need, or you'll find a new favorite. Restaurant Week is tough on small business participants, especially with the RW parameters and requirements, but we remained flexible and found a new favorite. It looked like many new customers were really excited to be there, and it's about the busiest I've seen it when we have been in. We dined during Restaurant Week, and ordered the Burnt Ends and Garlic Butter Shrimp. The Burnt Ends were SOOOO tender, and the flavor of the meat really shined, especially for a restaurant that specializes in seafood. Mac and Cheese is always good! But the garlic butter shrimp......I could eat that all day. The cheesesticks were delicious and the lemon cake dessert! We've also had the BOSS item on the menu, perfect fried shrimp, perfect air fried real potato fries, lemon pepper shrimp, corn on the cob, and we love them all, no complaints! Have patience, give Grace. The young people are very nice, quiet and kind. We've met at least 3 of the family who work in the front. They are really sweet and trying to do their best for you. I'm so glad to see them there!! These are the kind of businesses that I like to support and I think others should, too. Are you getting the best seafood in the city, the metro, and for hundreds of miles any direction? YES, you are. Are some young people working their family's hard fought business instead of doing what most people assume young people are doing?? YES. Owners that LOVE what they do....making people happy with their food, while doing what they love? YES! Those are the things that matter, and this restaurant deserves to be famous for the seafood, based on taste alone. And the young people will grow up, and they'll be better for having worked in the family business. Let's SUPPORT ownership, family employees and think beyond our tiny box.

First time attempting to come here. Placed my order, got confirmation. Got there was told it would…read morebe a 7 minute wait. After waiting was told by a male at the counter that my order was canceled. No explanation whatsoever. A waste of my time and gas.

We went here today and got the buffet to-go box. The food wasn't impressive. The last thing I ate…read morefrom what I got was the Black Pepper Shrimp. They are battered. I took a bite and started chewing, then had to spit it out. THEY LEFT THE SHELL ON THE SHRIMP! It wasn't just a mistake on one, either. ALL of them have the shell still on under the batter. I have a piece of shell stuck in my throat. I wish I could give them a 0. I'm never going back to this place.

We went as a family with 3 and 1 years-old for lunch Saturday. The Mac and cheese was made with…read morenacho cheese and was too spicy hot for the kids. Not sure how anyone can screw up Mac and cheese but they did. It just can't be made with any type of cheese. The Mexican food was ok but not great because it too runny. There were 2 different types of sushi and was average. The orange chicken was too heavy on the honey. The fried food tasted like old oil, bland, and rubbery. Soup tasted like it's missing something. The fried rice and jalapeño chicken were good that's about it. Everything else seemed like it's missing secret sauce which made them bland.

What can I say? Butter chicken is to die for! If you haven't had butter chicken then you need to…read moretry it here. It's succulent, creamy, of course buttery, and just overall yum yum goood! The decor inside with the Indian music definitely helps set the theme. Food was made to order and pro tip: if you like spice but don't want your insides on fire, go with the medium spice level. Trust me on that.

I've been here a couple of times and I'm never disappointed. The service is always an A+. The food…read moreis the bomb.com. I especially enjoy their butter chicken and rice. The garlic naan and samosas are also always a go-to for me. If you're interested in trying something new and very flavorful this place should be on the list.

Some of the food is very good, some just so so. The woman here appears to be doing everything…read moreherself; tables, cooking, welcoming,.... I think it's a mom and pop and the husband is taking a break having lunch. I want to giver 5 stars for her being an amazing woman but there are just not enough customers to keep the food fresh...

A perfectly acceptable buffet in a nondescript strip mall…read more Quick and easy - lunch plus a water is roughly $12 with tax. You'll find all the normal quick casual recipes there. Sweet & sour chicken, General Tso's chicken, beef and broccoli, Lo Mein, etc... It's pretty good fresh, however you can tell if it's sat for a bit. The owners are pleasant and happy to help with any questions.

Not what I would call, spectacular, but it was better than your average lol. Most of the food…read moreseemed fresh, and flavorful. The crab Rangoon were some of the best I've had, and the asparagus that they had on the bar was huge! The hibachi could've used more sauce, but knowing that next time I will ask for extra. I had a variety of their foods and was not disappointed with any of them.

At first everything we had was good then bam we all got stomach issues later that evening like…read morethe food was churning one person threw up this evening everyone else had horrible stomach issues so far .... the things we all had in common we all had the ribs and all had sushi had to be one of those never going back !!! May contact health dept Oh great just read below 2 report of someone else got sick on food just great !!!