Never know what to expect at a hotel restaurant. Server was nice, atmosphere was meh. I ordered the salmon, with asparagus, and mashed potatoes. The salmon was cooked fine, but the menu didn't really have sides that played with the sweet chili sauce. The sauce on the potatoes and the asparagus wasn't great. Not a bad meal, but not a great meal. read more

Fountainside Restaurant & Lounge - Sweet Chili Salmon - American Near Me - Pikesville, Maryland

Service was lovely, but the food was not as advertised. Breakfast buffet- NO live omelet or waffle station on this weekend buffet breakfast but still charged $17.95pp. Also, due to an event in the hotel they truncated the menu to one dinner menu for the ENTIRE weekend (so 3 lunches and 3 dinners were the exact same small and pricey menu with just 3 entrees, some apps, and 2 salads. It made eating healthfully nearly impossible. We had intended to have all our meals at the hotel but because of the choices they lost money on us and we door dashed other food and left early the last day. read more

Came here on a Friday evening to celebrate getting my car out the shop after work . My expectations were exceeded by Juan , Ariauna , Dijuan. From the moment I stepped in I was treated like a return client . I had a crab cake sandwich and ordered the turkey club to go . The crab cake sandwich was so good I forgot to take a picture ! Both were phenomenal. I will definitely be back for the service and food . read more

Fountainside Restaurant & Lounge - Lemon Drop and Turkey Club Sandwich - American Near Me - Pikesville, Maryland

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This is a what could be a hidden gem in the area but the service is absolutely terrible. Doors open at 5pm and already they tell you what stuff they dont have. The happy hour menu has cocktails and food that are actually priced differently. But even worse than that is the bartender, Tessa. She is the worst. Totally ignored the order of ppl entering and making sure the regulars are taken care of. Slow. My group all order... after being asked multiple times what we ordered. Their food finally came. She gives my food to someone on the other side of the bar. Fifteen minutes later, she admits that she did. Put my order in. But then acts like I'm mean and rude that my entire is eating and I'm sitting there looking crazy. Charged another friend without giving her an itemized list of what she orderd. Another guest waited even longer for her food and drink. Took me an hour to get my bill and still had an attitude. Dont have one server/bartender who wants all the tips if she's slow as f---, forgetful, rude and tacky. Never going back. If I can give zero stars, i would read more

The service here is non-existent. If Mika is not working, don't bother coming in. If you even get your food it will most likely be the wrong thing. Soda that is flat, but yet they want to double charge you for it after taking one sip just to realize it isn't good. Bartenders are lazy and slow, almost as if they don't want be at work, or have never worked in the service industry before. Sad excuse for a restaurant/bar. read more

I don't eat in many hotel restaurants but a business partner persuaded me to try these folks for dinner last Thursday night. This is a large contemporary restaurant with an adjoining bar. It has a clean open feel. As this is a hotel restaurant you'll find diners in all kinds of dress but the atmosphere feels like fine dining. Our server for the evening was Bobby and he was quite simply amazing. He was a 14 year veteran and it showed. We enjoyed five star service from beginning to end. If you visit I suggest you ask for him. I ordered the Filet Mignon. It was char grilled prime tenderloin served with Blackberry demi-glace, Yukon gold mashed potatoes and steamed broccoli for $34.95. I asked if they could substitute sautéed spinach and that was no problem. It was served in a reasonable time and the steak was perfect. It was tender and juicy and cooked exactly to order. The hint of blackberry in the demi-glace was a great addition. The potatoes were fine and the sautéed spinach was garlicky deliciousness. I would have been happy with this meal in a steak house. In a hotel restaurant it far exceeded my expectations. My business partner ordered Lemon Dill Salmon for $21.95 and pronounced it excellent. We had adult libations with our meal and they were not exorbitantly priced as some hotels like to do. If I was in the area again I wouldn't hesitate to visit again. I can't believe I just typed that last sentence about a hotel restaurant! read more

I was happy to find a nice size bar in a quiet spot. The ladies that were working the bar on my visit really knew how to shake a drink. I most certainly be adding this place to my list of chill spots. Sometimes you don't need all the loud music and loud talking....you really just want to sip and chat. This is the place. The foods good too!! The cream of crab had the biggest pieces of lump crab in every spoon full. The club on croissant was so delicious and fresh....wish I had ordered 2. read more

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I had a pleasant experience here and I know I will be back for future visits! Looking for a close breakfast buffet on Sunday morning with no lines? This place definitely met my criteria! The food is decent. You get everything that is expected at a breakfast brunch including an omelette. The service was attentive and helpful. The service definitely would bring you back. They are attached to the Hilton hotel. So the celebrate many events for travelers and locals looking to celebrate certain holidays. read more

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Wonderful breakfasts and large portion sizes. Very friendly staff! The lox platter was larger than our to go place in NJ. Very nice! read more

Fountainside Restaurant & Lounge - American Near Me - Pikesville, Maryland

I feel really bad for writing this review, but I have to let you know the truth. I came here for dinner recently. When you first walk in, I think you can say, this is a nice restaurant to be in a hotel, but right after that thought, you realize it's still a hotel restaurant and its not that great. At the time, it seemed like a happy hour was going on, which had a nice feel to it. I came for dinner though. The dining room was empty. You can't really trust a place that is empty on a friday night. The waitress was nice, but not very attentive. I ordered the lobster bisque, which was good...the chicken (okay)...and some cheesecake (okay). I guess I would rate the food only maybe an 8...more like a 7. I really just think the atmosphere was off. I felt out of place here...like I was doing something wrong. I know thats weird to say, but its like you walk in, you see this place is whack, but you stay anyways (even though you know the truth). Maybe I'm the only one who has experienced this feeling. All and all, I wouldn't recommend it. Sorry FountainSide. I just know you guys can do better. read more

Apparently they can't even make a salad gluten free. The manager felt it appropriate to refer me to the footnote on the menu. Don't like being melodramatic, but not having gluten free options at a hotel like this is silly enough, the managers demeanor is a whole separate issue. read more

Wife and I decided to try something new and we came across the lounge Fountainside at the Double Tree. I must say, the meal was delicious. Took a chance on the Ribeye Steak, and was thoroughly impressed. The wife enjoyed the Pasta Fresca. The calamari as the appetizer was more than enough. Service can use a little managerial direction and motivation, but the food fortunately for them masked the lack of attention received, which garnered the 4star rating. Compliments to the Chef!! For the meal we do plan on returning. If the service was to improve we might bring friends. read more

Came for breakfast. Awful service, sat for over 15 min before anyone even acknowledged us. Went to the hostess stand to get menus and ask about waitress and were told yea there's someone over there. If I could give zero stars I would. read more

Not impressed. At all. Went to have some food after a long day of flying but didn't want to go out into the rain, so we just went down to the bar/restaurant. There were two of us, and we both ordered the french onion soup as an appetizer, and then I ordered the Salmon BLT and she ordered a salad for dinner. The soup didn't come out for a good 20 minutes, which came out with the salad as well. 10 minutes later my salmon showed up. There was hardly any sauce on the sandwich, and when I asked for more, the server did not know what that was. The woman with me had the salad and asked for the herb vinaigrette. The server didn't inform us that they were out of the dressing until after the woman I was with brought to attention that it was not the dressing she had at a previous visit. My seared salmon came out well done and had absolutely no spices on it. The veggies that I ordered with it was bland and mushy. The service was just as bad at the food. We had to ask have waters refilled and had to find the server to ask for our bill. I'm not sure if she was new and management has not trained her properly or what, but I will not be dining her for the rest of my visit, or any future visits for that matter. read more

Best idea yet! Breakfast Buffet was well worth it, everything was freshly cooked and there was so much variety! For Happy Hour I got the oppurtunity to experience my favorite dish, calamari, it was scrumptious! read more

Crab cakes were awesome! Service was very good, sat at the bar. Dwayne and Ginger were our servers and where very attentive and participated in a lot of conversation. Had a lot of fun...will be back!!! read more

I really don't understand the low ratings. This restaurant is a great place to dine. Frank is a superb server. Service was excellent and food was outstanding. We had great crab cakes and absolutely awesome baby back ribs. And it's a quiet relaxing atmosphere. Much recommended and a for sure stop every time we're in this area read more

Been here a few times because I enjoy staying at the hotel attached to the restaurant. I just can't keep my opinion to myself anymore. The food is terrible the service is terrible. Overheard the bartenders complaining how much they hate working there as well as the manager. It's a shame because it's so convenient while staying at the hotel. read more

Poor service. The food was edible, the coffee decent, but wow. I think that the waitress was angry at the world., After sitting there for a good 20 minutes, she sashayed by, took our orders, brought out our food (for those of us eating) and then vanished until it was check time. It was so bad that the hostess kept trying to get us to tell her how bad the waitress was (I guess so she could lay some verbal wood on her). We didn't bite. So, if you have a lot of time to kill, this may be for you. Most people get the buffet for breakfast (I don't know why, even the fruit was lame). read more

Came in just after 1pm on a Saturday with some big conventions in the hotel. No one on the hostess stand or bar. I grabbed a seat in the lounge, waited probably 15 minutes for anyone to come on the floor. Took half hour to get two Caesar salads. Not sure what is going on. Food is usually good but service has gone from blah to crappy. read more

This restaurant is connected to a lower-end Hilton, and the food is sort of as expected. It reminds me of Las Vegas buffet food except at restaurant prices. For dinner I tried the most expensive thing on the menu (filet Mignon), ordered medium-rare, and it came medium and burned (pure charcoal) on the outside. It was also really hard to cut through, and very chewy. How can they mess up something so simple? It also came with some thin carrots and asparagus which were both completely tasteless, and the carrots were undercooked. The mashed potatoes were in a ball straight from the ice cream scoop like in a high school cafeteria. They did plate it nicely, but the whole thing just wasn't worth the $35. I also tried the spinach salad, which was pretty good (hard to mess up a salad), but the different elements were in separate piles on the plate instead of mixed in. I'm still not sure if it was an attempt at "deconstruction," or a lazy salad maker. Based on my server, I'm thinking probably the latter. On the other hand, they have a connected bar / lounge which has a nice modern feel and very attentive staff. It seems popular with the locals. I tried chicken sliders (from the same kitchen of course) and they were surprisingly good. Maybe Fountainside is best as a good bar kitchen, and not so much a destination restaurant. read more

Second night here of a five day business trip. We are staying at the hotel. I do not know what these other review people are talking about on here, I have been eating dinner at the Fountainside for the past two nights and the food has been fabulous. Last night I had the crab soup which was awesome with fresh lump crab meat on top in a great red sauce! Then for my entree I had a seafood medley in a red sauce and it had every seafood you could ever want and plenty of it. Big meaty shrimp, scallops, clams, muscles and calamari! Just fabulous! For desert I had the homemade chocolate cookie sandwich with vanilla ice cream which was bangin! Tonite I had the teriyaki ribs for my appetizer which were tender and the sauce is to die for. Then I had the roast chicken which was good with crunchy string beans and really awesome pile of mashed potatoes! For desert I had fresh berries with whipped cream. The service has been excellent both nights. Kept our water glasses filled and our food has been cooked perfect and always hot! My sincere compliments to the chef. I hope this hotel doesn't lose this excellent chef! Whoever he or she is, my hat goes off to you! read more

I have stayed for 10 business trips at the Doubletree connected to this restaurant in the past 2 months. Fountainside has their issues. $15 is pretty overpriced for a breakfast buffet. Most of the steaks are upwards of $40, which I would expect from an Outback Steakhouse. Hate to break the news, but FountainSide is not Outback. The prices need to be revised; otherwise, it will continue to be an empty dining room. Servers were good, but usually they restaurant runs out of soup, salad and pasta. As slow as it is, you have to wonder who is doing the food orders for this place. I would not recommend to business travelers, especially if you are working with a $50-75 meal allowance. I would recommend Mari Luna if you like Mexican. There are plenty of other options like Outback, TGI Fridays, Famous Dave's locally. You get better value for your money. read more

Talk about a horrible experience, this place has really gone down hill. My friends and I use to frequent this place for brunch many times and we're genuinely disappointed when we heard they were closing down the brunch but delighted to hear it was back open. I don't know who made the decision to change things around but it was a bad one. It would be nice to know upfront that this is no longer a bottomless brunch as previous years but now there advertised "champagne brunch" only includes 1. I feel completely ripped off to pay the same $32 for a buffet as before and my drinks are not included. Why even advertise it if you have to pay way more. $6 per mimosa or you can just buy a bottle at $20 was what was recommended by the wait staff. I could barely get my water refilled as there was only 1 waitress working 12 tables and 3 people who i can only assume to be some type of manager helping out here and there and fewer in between and when i did get a soda was bought out a can! This place is no where how it use to be. I doubt I'll be returning if it continues like this. read more

Not impressed. Restaurant was not crowded and service was slow. Even with delay the order did not come out correctly. Waitress was nice and you could tell she is used to mistakes by kitchen staff. read more

This is my 3 brunch visit first 2 great the last really bad. I wanted a plain bagel to go with very good smoked salmon, cream cheese, etc. They only had raisin and when I asked for plain got a look from Joe like I wanted the world and never did get it. Tried the croissant hard as a brick, finally just settled for white bread. Snow crabs were old and cold not freshly cooked with way to much old bay (should forget the old bay). Long like for omelets and no scramble so wait in line for eggs. read more

I was very disappointed tonight and the place did not meet our expectations at all. Though the restaurant seemed nice and clean, and the waitress was great and very attentive, we had to wait 20-25 minutes for the soup and then 20 more for the main entrees. Soup was ok, reminded me of a canned progresso soup though, the main entree was trout with asparagus and risotto, I could only finish asparagus, the rest of the food was overcooked, and hardly edible. My husband ate his Marsala chicken but mentioned that the inexpensive dinner at Panera bread would probably be more delicious. I do not want to sound too critical , but this was the worst restaurant experience through the whole year and we dine out a lot. read more