Five stars doesn't do Dr. Keri Smyrni justice. FINALLY!! I found a vet who does what she does for the love of animals!! Diego, a two year old heartworm positive Akita was surrendered by his owner back in May. Last week I took Diego to my regular vet in Roseville CA after I noticed he was lethargic and not eating. The vet did X-rays and blood panels, then a urine test. I received a call from Diego's vet when the results came back telling me that he needed to be hospitalized as he was suffering kidney failure. Unfortunately, I was unable to finance several days of 24 hour care at $400 a day. The next suggestion offered ways to "make him comfortable" no doubt to live out what remained of his short life. Thankfully my friend referred me to Four Paws to see Dr. Smyrni. We had an appt at 5:30, but coming from 90 minutes away, we hit traffic. We arrived at closing 6pm. The staff and doctor were so kind to see us. Even though it was after hours, the doctor spent quality time to understand his history and answer all the questions I had. I learned more in that 90 minutes than I have learned in the last week with with my regular vet. I followed her directions and administered the medication she prescribed. I gave him the food she sent us home with and I am happy to say he is eating it eagerly and holding it down! Diego's prognosis is still heavily guarded. And he may not recover. But I know in my heart that no matter what happens we did everything we could to save him. NOT just make him "comfortable". Even though Four Paws Veterinary Center is 90 minutes away, there is NO doubt I will be going there for anything beyond normal well checks for ALL my pups. I FINALLY found a vet who does what she does because she has a love and passion for animals that is second to none. Dr Keri Smyrni is a special kind of veterinarian. We are so blessed to have her on our side. read more

I took my little guy Chester in the other day for a same day emergency visit this was his first time at this vet clinic. He has been going to the same vet office for almost 4 years now but as of lately it's a hassle to get my little guy in so i was forced to start looking elsewhere. I called in desperately looking for a same day appointment because my dogs nail had came off and he was bleeding I was very concerned. I knew especially due to covid appointments would be limited and hard to get especially same day. However, the front desk staff who answered was so nice and accommodating I was able to bring him in the same day I called and the doctor was even kind enough to make time to see him to make sure the area where his nail came off was ok. The nurse was so amazing, kind, and informative, I believe her name was Rachel... Due to my wonderful experience I am now a new customer I will be transferring my dogs records and hope to continue having great experiences at your office :) Thank you so much everyone!!! read more

Four Paws Veterinary Center - My dog not to happy with his cone - Veterinarians Near Me - Dublin, California

I came here for my dog's dental because her teeth has deteriorated over the years. I try to give her a dental cleaning once a year, but I haven't done so for quite some time. Each time, the dental process takes a toll on my dog and my wallet. I was given an estimate of a low and high margin. I was told that the numbers of extractions was based on the doctor's discretion. I was terrified of what that meant, but I decided to go through with it anyways. In fact, 2-3 years ago, a highly rated vet told me I needed 12 extractions for my dog. The idea of my dog not having a lot of teeth has always scared me, but the doctor and the staff here reassured me that they only do necessary extractions. I put my faith in Four Paws and was surprised that there was only one tooth extraction needed. I really feel that the doctor and staff here have my best interest and my dog's in mind. read more

Good with people and amazing with animals! What else do you need?? Prescribed some meds for my poodle mix and two days later she was all better =) Thanks for the outstanding service! Shain, Gabe, Maddie and Murry. read more

Best vet in the world. I trust her with my fur babies lives and I would trust her with my own life! Hands down best place to bring your animals in the Bay Area. The vet is amazing, she works with you on anything with your dog and you can really feel the love she has for all animals. Everything is reasonably priced and even if it wasn't I'd still take my babies there. Thank you so much for being who you are and being an honest animal lover! It is so comforting knowing you have a good vet for your furry family members. read more

Took my new puppy for vaccination staff is good keep me posted with all Appointments overall happy as of now read more

Around a month ago I took my dog to Four Paws for a thoracic radiogram recheck after he was diagnosed with aspiration pneumonia at ER and was going through treatment. We got an appointment with Dr. Jonathan MacStay. After out visit the worst was still coming. I'll write some of the problems we had with them below: - On their website it says one of Dr. MacStay's interests is holistic medicine. Doesn't seem like it. He was extremely pushy trying to convince me of giving my baby dog as many vaccines as he knows, despite the fact I told him that I didn't want to over-vaccinate and we'd do only the required ones. This is only a minor complain as it's on me to be my dog's advocate. (As a side note Dr. MacStay didn't seem to be a dog person.) - We needed to get an x-ray done (like 10 mins procedure?) but for the unknown reason the nurse wanted to take my baby in the back for more than a half an hour (said they were busy and they'd get to him at some point) but make me wait in the lobby. "Why?" I asked. "What are you going to do to my dog in the back, where are you going to keep him? He'll wait with me and once you're ready to get his radiogram done you can take him in the back." She had nothing to say, then she said she'd do it with no wait time and took him in the back for radiograph. He was back with me in 10 mins. - After our visit I asked for a copy of doctor's notes to have it for my record. Good that I asked! As I discovered later that he put so much false information in my dog's record. It was absurd how much info in it was just made up, rewritten from our ER doctor's notes but with false Dr. MacStay's additions. He even stated that my dog was hospitalized! (He never was, we had an ER visit and after the visit went through the recommended treatment at home). - I had to call them and point every false statement in the record. Dr. MacStay was very defensive on the phone, didn't let me speak. He said that it wasn't his finalized version of the record (Why did you send the draft to me then?). - After they sent me an updated copy of doctor notes it still contained many false statements. We had a few email conversations before I finally got a close to acceptable version. He couldn't even spell correctly the brand of the dog food we use. I understand that one can't know all the available brands, but why would you make it up? Google it if you don't know or don't include the name in the record. - They made me sign a form with no date that would let them file an insurance claim on my behalf. After I got a first copy of completely false statements in the record I asked them not to file any claims on my behalf and that I'd take care of it myself, as I was worried they may sent a ridiculous fairy-tail to my insurance company. But guess what? The day I was going to file a claim I got an email that someone did it for me! I called the clinic and asked if they filed one. After putting me on hold to verify it they got back to me with a "No, we did not" answer. I asked how can it be that I have a claim of the Four Paws clinic visit filed for me and they still stated they did not do it. I got a very rude answer (one of the receptionists were on the phone with me). - Later I had to call multiple times to get a copy of a radiogram to take it to a new clinic as we weren't going to return to Four Paws after this horrific experience. Maybe their other two doctors are better. But knowing how much mess they have in Four Paws center I can't trust them with my dog's health. We had the worst experience with Four Paws veterinary center and Dr. MacStay and I wouldn't recommend them to any fur baby's pawrent. read more

I adopted a puppy a month ago and chose Four Paws Veterinary Center at the recommendation of my friend who is a dog trainer. I am very pleased with the services provided by Four Paws thus far (and we've already had numerous appointments due to the various vaccinations needed by a puppy). Each time my puppy and I arrive we never have to wait more than a couple of minutes before being seen. The vets and staff are all very professional, knowledgeable, and friendly. In addition, I find their pricing to be very reasonable as well. Highly recommend this veterinary center! read more

We have taken both our doggies to Four Paws for three years now and they have seen both Dr. Tripi and Dr. Smyrni. The vets have a lot of patients so they are always busy but they don't seem money hungry like some vets. They have always given treatment options and they recommend starting with the less expensive ones. Their staff are also very helpful and friendly and seem to love the animals. I read some of the negative reviews and I find them hard to believe, not calling anyone a liar but the actions described seem completely out of character for Four Paws based on my experience. I highly recommend Four Paws, if I were an animal I would go there myself. read more

Though we love the vets here and have been coming since my dog was a puppy on their puppy plan, our last visits have left us wanting. In each case we've had an appointment but have been left waiting at reception for 30 minutes after the scheduled time. Not sure if we have been unlucky with admitted emergencies each time or they've been overbooking us more frequently. Fingers and paws crossed this gets better, since we would love to stay with them! (Until then, I don't plan on arriving early for check-in anymore as my dog only gets more anxious with the wait.) read more

Great first visit! Took my lil guy in for shots, doc took care of him, I was in and out with a smile. read more

Four Paws Veterinary Center - This is the lil guy. - Veterinarians Near Me - Dublin, California

Every vet at four paws that I have worked with has been friendly, knowledgeable, kind, compassionate, and empathetic. The office is clean and the front desk is great too. They are reasonably priced and help you make an informed decision. read more

I called Four Paws when I was looking for someone to perform a tumor removal procedure ASAP for my 12year old dog, Guamby. First of all, every single person I spoke to was SO understanding and helpful. They went above and beyond to accommodate him as soon as possible and get his medical records from his primary veterinarian. They did blood work, X-rays, surgery, and sent everything to the pathologist in ONE day only three days after I called for the first time. Dr. Tippi was thorough with his assessment of my dog and what he thought the best course of action was while still being cognizant of monetary constraints. I am beyond thankful and impressed by their care for my little baby and if they're reading this, THANK YOU. I was a worried mess before, during, and after but their attentiveness and obvious care for their patients made me feel SO much better. Four out of Four Paws!!!!! read more

Took my puppy here for the first time yesterday and was very impressed with this Veterinary Center. Everyone is incredibly knowledgeable and kind. They were on time and efficient as well. I am looking forward to a long relationship with the center. Highly recommend. read more

Dr. Kerri is amazing! She squeezed us in for a guinea pig urgent visit late one one day about a month ago and got that one back to normal. Most recently, she was able to help me figure out why another one of our guinea pigs wasn't eating. She is always pleasant, always professional and their office staff is friendly and knowledgeable . Their prices are fair. I'm happy with their clinic! read more

I love Four Paws Vet Clinic. I began having them treat my elderly cat a few years ago. They kept her in tip top shape until she became very ill with kidney disease and diabetes. Even when it was time to let her go, they were very caring and explained everything that was going on with her. I could not have asked for more caring and thorough vets, from Dr. Keri, Dr. Tripi and Mena's regular vet, Dr. MacStay. I trust them so much, that after Mena went over the Rainbow Bridge and we got two new kitties, we immediately took them to Four Paws to begin care. The office staff is pleasant as well! As long as I stay in this area, Four Paws will take care of my fur babies. read more

Long overdue...I live in Tracy where we hav e several vets. Year's ago we found an excellent and caring vet in Keri Smyrni. She was our go to vet and helped us with many of our pets issues u until one day she was gone. Took me a couple of years and I stumbled across her here in Dublin. She and her husband own this facility and they are awesome. The entire staff is great, seriously, and you couldn't ask for better care. read more

Can't say enough about Dr Keri Smyrni and her entire staff: Ilenna, Jennifer, Alison, Elizabeth, Emily, Katie, Taylor, Sabrina, Sarah, Adrianna, Brianna. Not only are they awesome professionals, but also very compassionate human beings. I am glad I made the drive from Concord to have Dr. Keri examine my Latte!! Dr. Keri further assisted me when Latte's condition worsened, by looking for a neurologists in the bay area that could immediately help Latte. She was able to get me started at UC Davis Veterinary Teaching Hospital (another awesome place), thru their emergency department. If it was not for Dr. Keri's help, I would have been completely lost, and the help that Latte needed would certainly have been delayed. Dr. Keri continued to take time out of her day to see how Latte was doing at UC Davis, and of course to see how I was holding up. I don't have the words to express the gratitude I have for what ALL of you did for my Latte, THANK YOU WITH ALL MY HEART!! They even sent me a card, taking the time to sign it by the entire staff!! Can't say enough GREAT things about this place, and the Individuals that make it what it is, a place where your family will be taken care of by people who GENUINELY care!! read more

The staff was excellent and they were able to see my dog 2x within short notice. The vet answered all my questions and I did not feel like she rushed through the conversation to see other clients. The staff and vet answered more questions via phone and followed up with how my dog was doing 1-2 wks after our visits. I know this is a vet office and they like to do tests because it can quickly rule out many diagnoses/problems, however, I wish they gave us more options rather than solely tests. read more

Rachel and Sarah who work there saved my wolfie (cat's life) I called close to closing stating my cats abscess has turned quickly and was split open and draining large amounts of pus and smelled horrible, I knew from calling earlier in the day there was no appts today or tomorrow for drop-in, I think she heard how frantic I was and told me to take pictures of the wound. She made sure to get those pictures to Dr. Macstay so he could see and order an antibiotic injection. We are on the schedule to have it removed but unfortunately, it burst and became infected. I am a nurse and couldn't believe how quickly it turned dangerous. I believe if not for them and Dr. Macstay helping me close to closing, my cat would have died within 24 hours. They are wonderful compassionate people who work there. I cant imagine how difficult it must be to have run a business during covid and stretched with appointment shortages. I can't blame them for being busy, Everyone wants to book an appointment with them, Again thank you for going a step beyond and having me email you those photos, it would have been easy just to refer us to emergency vet. Love Karen and a pack of cats!! read more

So: We have a new male kitten, Ralphie, he's adorable. My other cat goes to Parkway Vet in Dublin, but we had a free "first time visit" from the person we adopted from so I thought we'd try it here. We arrived and everything seemed normal. Went into the room and it was super small, but whatever still feeling fine about the appointment. Then the Dr. came in. Can't remember his name because he talked too fast. Ran through a list of "issues" asking us if we had seen any of them in the kitty, we said no. He kept saying "his teeth look okay" "he seems fairly healthy" "he seem alright". Like what? Either he is healthy or not (and he actually is super healthy and sweet!) He also kept telling us about things that could be a problem in the future, but actually had nothing to do with our cat. Like problems that could arise in any feline's life, but not particularly ours, as if he was trying to make us worried or something. The Dr. kept recommending a bunch of shots that Ralphie needed (eventually) but we should probably get today.The whole time he was talking it just felt like a sales pitch.He was recommending shots that our kitten had already had...like he didn't really care he was just there to suck our wallets dry (our= my boyfriend and I). So he said I'll be back in a few minutes with some pricing information. We said ok. We waited almost 25 minutes and he never came back. I asked the girls at the front desk if we could leave because we have somewhere else to be and we decided to wait on the shots (a.k.a take Ralphie to Parkway!), one of the ladies was like ok I'll go let him know. They other girl said "wow I can't believed he just dipped!! He's been super out of it this week!!!" Seriously? Why are you telling me this!! THEN the Dr. comes in from the front door? So he left the building? Like where did you go??????? He apologized and offered us 50% off all the shots Ralphie needed and we were just like ok bye!! He apologized for his "lapse in judgement for leaving"..what do you even mean? Where did you go?? We will absolutely be taking Ralphie to Dr. Tanner at Parkway Veterinarian in Dublin!! She is amazing!!!! This place was sketchy and a terrible experience and a waste of our time!!!!! read more

Have went to Four Paws twice since I adopted my kitten. They are extremely professional and very good with all animals. So glad I found a vet who cares so much about the care of the animals they treat. Definitely will keep going to them and reccomend them to anyone ! read more

Today was the fourth time I have stepped in the doors of this vet center. 1)The first time I went in to ask if they would help me immunize and look over two baby chiwawa's that I had found and rescued that were in really bad shape. The repceptionist stated that they do not do any charity work and to check back when I can pay full price. I did in fact go to a vet in Hayward that vacinated my two puppies for $30 each. 2)The next time I set foot in this center is when I rescued a little kitty from one of my next door neighbor's car engine. She had already been driving around and it is a miracle the kitty didn't die. Anyway, I went into the center this time very aware that I would need to pay full prices. Finally I saw a Doctor and to my surprise she was very nice and half owner of the center with her husband. She went over the new kitty package that they had and told me that if mine was going to be an inside cat I would not need the whole package and she choice a few things and got the price down for me. She even told me that if I wanted to bring her back in for her next deworming and shots that she would for free help me put the caps on my kitty's toe nails. I left feeling much netter about the vet. She even told me I could call her after hours and the front desk would give me the info as well as take hoe meds for my two puppies that may have recievec worms from this kitty. When I went to the front desk the receptionist/nurse told me their was no on way I would be able to get the doctor's number and I could not have the take away meds. I had to go and get the doctor to come back in order for the seemingly nice receptionist would relinquish the goods. 3)One of my closest frinds came over for the weekend with her pregnant dog. To my daughter's delight it looked like she was going to see her first puppy births. After a weekend of hard labor we knew something was wrong and took her into the emergency room, where hey gave her some pitocin and sent her home. Nothing happened all night and by Monday morning we took her into FourPaws. The Doctor this time was her husband and he does not have a nice bed side mannor to say the least. He told me I needed to give her a c-section and then I had to spay her and it needed to be done asap. He told me it woould cost me around $2000. When I basically was getting up to leave because this is my friends dog and she has no money and I dont have money like that either, I was jus trying to help her out. The dctor said as we stood up that he would discount because if he didn't do this surgery he would have to put her to sleep. So I told him I could only give him the only money I had which was $600, and because I am a softy and can't see harm come to animals I agreed. We picked her up that night and the dog and the 4 puppies were fine. I was supposed to follow up in 14 days with her and the uppies and I was also bring my kitty back in for her next round of deworming and shots. 4) I came in wih my kitty for the shots and deworming I had paid for on my first visit and also with the kitten nail covers in hand. Right away the receptionist was telling me that I only paid for the first round and that I needed to purchase this kitten plan. I tried to explain that the doctor said I didn't need that plan an that she created a different plan for me, which I already paid for. She brought the husband doctor in and he proceded to talk down to be like I am dummy and I don't know what I was told. Even afetr explaining that ast time there were a few discrepencies which the nurse confirmed he told me that if I want all thee animals I should have enough money to care for them. I told him again that my only two dogs and kitten were rescues and I was trying to save them ffrom getting killed in the shelter. I also added that the pregnant dog is not mine and that we were going to help my friend sell the puppies and I did just get her dog fixed. Then he told me I would need to pay in full before I left, what? I asked? Have I ever not done so? No I have always paid! Then he told me the woud do the shot for my dog and the caps but asked me not to come back. You have to understand they was never any strong arguing or raising voices. This man was just stone cold ice and cruel. I was supposed to bring my friend's dog back in a few days for them to remove the stiches and look over the 4 pups. He told me I would have to find somewhere else to take them even though again, I had already paid for removal of stiches. The kicker after the doc left the room the receptionist/nurse came in and told me she was not going to now hep me put the caps on the kitty's toes because she felt I was going to ruin their business and she ould be out of a job. I told her I was a very nice person, not trying to do any such thing and was appalled by the treatment we were receiving. I asked her to please help me put them on and again she refused because I was evil. When we left she came running after me for payment for, I have no clue. read more

Dr. Tripi: So, when you said that you'd bet money in Vegas that the mass was benign during the August visit, you were doing what? Were you being proactive in dissuading us from getting the biopsy? I don't quite get what you were trying to say now. What is sounded like was, " Don't worry. The mass is benign but if you want a highly invasive procedure done, here's the cost. Either way, up to you". read more

This is the most awesome vet hospital ever...we have been taking our dogs to this husband-wife team for the last 7 years and am so pleased to see that they are finally opening their own facility. They have so much knowledge and experience, they are true animal lovers and just wonderful people. Thank you for your years of awesome care for our 2 dogs. read more

Being the Mom of three German Shepherd Dogs, it can be a little overwhelming bringing all dogs to the vet. The Four Paws Staff was so wonderful!!!!! Dr. Chris Tripi is amazing and one of a kind. He was so great with the dogs and most important of all, he made me feel comfortable, relaxed and answered all of my questions. The office is so welcoming and CLEAN. I could not wait to call my husband and tell him how happy and RELAXED I was. THANK YOU Four Paws Staff! We can't wait for our next visit! Happy Happy Wags! read more

This is a great place to take your pet. They have a brand new facility that is very clean and organized. Dr. Tripi is very good about taking his time and explaining everything. The vet techs are both very friendly and go out of their way to help. I feel very comfortable at Four Paws and would not hesitate to recommend it. read more

We have entrusted Dr Trippi & Dr Smirni & staff with providing care for our cat Luke for the last 5 years (since he was 6; he is almost 11 now). They have been wonderful with him, very courteous front desk and staff. The Drs helped us several times (yearly checkups, his constant vomiting, flu/colds, peeing outside the box) and I believe his good health is partly due to their honest and loving care of him! The prices are reasonable and they accept VPI pet insurance. It is easy and quick to make an appt with them. We also take Luke there for regular nail trims. Thank u Four Paws for the wonderful care of Luke! read more

Four Paws has taken just such great care of my family and our dogs. Dr. Keri is exceptional and we trust her completely. She is honest, generous and brilliant. The staff is accommodating and welcoming. We will never take our animals anywhere else. Thank you for all that you do for us Dr. Keri. -The Rowell Gang. read more

I'm very impressed by this vet office! In my former life, I worked in a few vet hospitals and I know the ins and outs of it all. Dr. Smyrni has excellent bedside manner and is very friendly. She is knowledgable and the entire staff seems happy to be there and genuinely friendly. Not to mention, this place is super close to home. Highly recommend! Happy to say we've finally found a vet office we can trust. read more

This place looks amazing (all new with a marine aquarium by the front desk) and the staff was friendly. I took in my dog Max for care and they seemed to have all the latest equipment. The vet said Max has a back problem and explained the X-ray and possible treatments. I liked all the options provided and the detailed explanations (of treatment and medication), which helped me make the right choice for my situation. They were very compassionate and obviously love animals. I highly recommend! read more

We took our newly adopted kitten here for his first exam (he was also neutered here before adoption) and were so impressed. Dr. Shannon was so thorough and spent time going over everything in detail. He ended up having an ear infection, dehydration, and slight cold and they took such amazing care of him. He is feeling so much better and growing like a weed. We are so glad we found such a wonderful place! read more

Very happy with four paws vet! After calling around for quotes to spay our Pomeranian, we chose four paws. The price was very comparable to other locations and the veterinarian, Dr Tripi, seemed to have quite a bit of experience under his belt. The appointment booking process was very easy and we were able to get her in within two weeks for the procedure. Dr Tripi met with me prior to her surgery, discussing options and any other concerns I had. Overall, a very friendly guy. They also gave a comprehensive price breakdown, allowing me to choose various options for the surgery, with no pressure from their end at all. The spay surgery went without a hitch and she was ready to go the same day. The incision site was a mere inch and the stitches were internal and dissolvable. It's now been one week and it looks almost completely healed. An amazing job done by Dr Tripi. We have definitely found our vet from here on out. read more

By far the best Vet we have been to for our dog in terms of both quality of work and customer service. We decided to go with four paws for an annual exam and vaccinations and we were pleasantly surprised by their clean and friendly atmosphere and extremely helpful doctors and staff. Pricing was very reasonable and in line with other providers in the area. However, what topped it all off was their great customer service. They were so responsive in providing or requesting medical records via email or phone. We even received a thank you card in the mail signed by the four paws staff! Will def continue going with four paws as our veterinary provider. read more

We can't thank the staff at Four Paws enough for their hospitality. They made us feel so welcomed and treated our boy as one of their own. We love Dr. Smyrni. Can't imagine taking our boy anywhere else. read more

We had to put down a beloved family pet who had become extremely ill and was suffering and received a referral to this place. Not only was the pricing reasonable, but the service provided by Dr. Smearny(sp?) was absolutely top notch. Very attentive, compassionate, honest, respectful and efficient. I cannot recommend this place enough for anyone who is going through the unfortunate and delicate circumstance of having to put down a beloved pet. They helped make a very sad day a little less sad. read more

What a wonderful Veterinary center Four Paws is. The staff is warm, friendly and extremely knowledgeable. I brought my dog in for a second opinion as my current Vet thought my dog needed surgery on her knee ligament. Dr. Tripi gave a thorough examination and explained our options clearly to us. Dr. Smyrni helped us better understand the medication and doses we needed to administer to our dog. What I love about this place: Dr. Smyrni and Dr. Tripi are true professionals. Four Paws clearly puts you and your pet first. They think about what they would do if your pet was their own and give guidance accordingly. The facility is immaculate and very well kept. Given a choice I would never take my pet to another veterinary clinic. I strongly recommend Four Paws - it is truly the best!!!!! read more

this is a bit overdue. i've had a few questionable vets in the past but these people are the best! my pup has been going here since he was about 6-8 months old. one thing i know he appreciates is that they take his temp in his ear, instead of that *other* orifice. ahem. i appreciate so many things, so in no particular order: their thoughtful, aggressive approach to making my pet feel better fast. whether it's pain meds for after his neuter, or creatively thinking of Rx combinations to make his skin allergies go away... they also saw him very last minute when he was attacked by another dog. i also appreciate the take home care instructions, email receipts, and appointment reminders. that alone would keep me coming back, but they also add little touches, like my little guy does not like having his nails cut, and they cut them for him while he was under for his neuter - without me even asking. and the little cherry on top - i'll say is the separate dog and cat entrance. thanks four paws! read more

Four Paws Veterinary Center - Veterinarians Near Me - Dublin, California

Do not go here!! Total rip off and complete scam artists! They have no clue what they are doing. Brought my cat in who was in major pain. I thought it was her tooth.. which that was part of it but they wouldn't schedule a tooth evaluation for at least 2 weeks out and said to just give her anti-biotics and pain meds for 2 weeks and "see how she does" (my cat was not eating and had lost 3 pounds and they had no concern, could care less). They didn't find anything else.. took her to another vet and it turns out she has intestinal issues and a mass in her gall bladder. Thanks for nothing, idiots!! Do not waste your time and money here!! read more

I need to update my original review. After 5 months of bringing my cat here for vet care, the vet made a horrible mistake which cost my cat her vision. My cat was at the end stage of renal failure, and if her blood pressure would have been checked her retina would not have detached. The last month of my cat's life was incredibly stressful, which I believe made her condition SO much worse. Also, I had been giving her extra fluids when she was not eating two months ago and her appetite came back. Dr. Keri told me to go back to a lower dose of fluids and I didn't want to. When I eventually did for fear I was giving too much fluid, things got worse. Dr. Keri then told me that was why her blood pressure went up and the retina detached (??). She did apologize for not checking the blood pressure, but not for telling me to lower her dose of fluids. It's interesting how you trust these vets with your pets lives and you can do everything in your power to keep them alive and healthy, but some vets just don't know your pet the way you do and maybe should just go back to vet school. I put my cat to sleep this week and feel very guilty for taking her to 4 Paws. Seeing her blind and bumping into everything in the last few weeks of her life was heart breaking. If you have a cat with kidney disease, please make sure you have their blood pressure checked! I cannot stress this enough. read more

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