We called in desperation as our front load washer had gross mold around the seal and it needed to…read morebe replaced He responded quickly and was thorough and efficient. Would absolutely recommend him

On August 13 2024 I called Steve's Affordable Appliance Repair due to my two ice makers in my…read morefreezer and fridge door not making ice and my freezer, although cold, wasn't keeping things like bread frozen. The first repair guy came out on the morning of the 16th and said both the fridge and freezer were way warmer than they should be but he couldn't tell if it was the compressor or a leak in the closed system and scheduled their best closed system repair guy, David, to come out on the 21st. Late in the day on the 21st Dave arrived, didn't even look at my fridge and said he could hear it's the compressor and to contact LG because the compressor is under warranty. Have LG send approval for the repair to them and he will come back. I contacted LG after he left and they sent the approval right over to SAAR. On Monday the 26th, SAAR kept saying they didn't get the approval and LG said yes they did. Finally after calling back several times, SAAR said they got the approval and scheduled Dave to come out on the 29th between 3 - 5 pm. Dave called me about 1:30, said he got two flats on the roadway due to debris, he limped it to Discount Tire, but it won't be repaired til after 5 pm and asked if he could come in the morning at 9 am, I said fine. At 8:18 Dave called and said he was sorry to have to do this, but he couldn't make it til noon. When asked if he was sure he was going to make it at noon, he said yes. At 12:11 Dave called and said he was on his way, but he was 45 minutes out. Dave finally arrived at about 1 pm and put in a new compressor. 24 hours later, neither my fridge or freezer are working! I lost most of my frozen food and a good portion of my refrigerated food! This company is horrible, look elsewhere

Rick serviced my refrigerator. The temperature just wasn't cold enough and it's not that old. I…read morethought I was going to have to replace it, Then Rick calmed me down over the phone, asked all the right questions and listened to what I said. He came out the same day and took his time to diagnose the problem, explained it to me in simple terms and repaired it the same day with parts he had on his truck. The price was a lot less than I was expecting and he cleaned all the dirt from my refrigerator vents for free. Wow! Rick's knowledge, expertise and understanding are second to none. I would recommend Rick for any appliance repair job!

Hired Rick to repair our refrigerator. It was a nightmare. Turned our fridge into scrap. Always…read morelate; often hours late. Didn't show at all multiple times. Always unprepared; short on supplies, equipment failures, etc. Had to come back over a dozen times, often staying until 9pm or later. Once had to borrow money from me to replace broken equipment. 100+ days later and fridge still doesn't work. Had to purchase a new one. Rick won't reimburse us for his total failure. Do not hire!

Frigidaire Freezer Repair Habitual Freon Issue - Listened…read more- Respectful of your property and time - Extremely efficient in his process and communication - Identified and Explained the issue - Weighted the options - Transparent Pricing and Estimate - Explained the manufacturers challenges and how to successfully repair and stay ahead of issues in the future. - He went the extra mile and took the time to explain how to better maintain all the appliance while on the call. - Jasons customer service skills may be the best I have encountered. Perhaps the most important is that he is the guy doing the work, with obvious experience worth the investment.

Jason came out to look at our freezer drawer that was not closing properly but would still shut and…read morecreate a seal. He diagnosed it down to one of the rails holding the drawer in place. He said the part would take 10 days to arrive and was on his way out when I noticed the drawer was not closing at all and was much worse than before he "diagnosed" it. Had I not noticed, the food in our freezer would have likely gone bad over the next 24 hours. Before Jason left, I brought the issue to his attention and he immediately got defensive, sarcastic, combative, and condescending. I was clear that I wasn't asking for a miracle, I just wanted the door to be in the same condition as before he took it apart (not worse). He wasn't having it and eventually left. In the interest of getting the part faster (the rail that Jason said needed to be replaced) - we asked Jason for the part number and told him we were going to order it ourselves, which we did. When the part came in, we opted to go with a different service team, Appliance Care and Repair, who were fantastic. The problem now was, however, the part that Jason told us to order was the wrong part altogether. It was the wrong rail. Appliance Care and Repair had the right part within days and our freezer issue was resolved. When I called the parts store to inquire about returning the part Jason told us to order, I was told it was going cost a 25% restocking fee, which was about $14. I contacted Jason, explained the entire situation, and asked if he was interesting in reimbursing us for the restocking fee (seeing that he charged us a $99 diagnostic fee to basically break our freezer more than it already was and then give us the wrong part number). True to form, he accused me of harassing him and didn't oblige. It's no surprise that other reviews here share my sentiment. I'd recommend looking elsewhere for your appliance needs. *update* When I arrived at the parts store to return the part, they informed me that whoever I spoke to on the phone was incorrect and there was actually no restocking fee; so all was well there. It's nice to see Jason's professionalism in the matter below as he suggests I need money ($14) and recommends me for counseling.

I needed a service repair order on my MayTag washing machine. They came out very fast, and even…read moreone day earlier than originally quoted since I had both days off. Christian was professional , friendly, fast, and very kind. He replaced the actuator. I am not sure how much that would have cost with no warranty, but am grateful it was fixed . Best service visit. Highly recommend.

Efrain knew how to fix my fridge and keep us going without buying a new one…read more Condensate line was leaking in freezer making frozen puddle

Shane was great! He provided a tracking link so I could anticipate his arrival time which was…read moreawesome! He was on time, very professional, and very thorough. Highly recommend him and will call him with any other appliance needs.

Shane is amazing. He responded right away to give me a quote I requested. My GE washer would not…read moredrain and kept humming. I needed a pump replaced. He had the part in stock and was able to do it the same day I had off. It was very affordable. He was quick and had it working in no time. I'm so grateful for all his help. Highly recommend him to anyone.

Glad we worked with Warrior Heating and Cooling. Communication was clear from the start to finish,…read morekept us posted on every part of the repair process. Provided guidance based on their experiences and did not steer us wrong. Definitely recommend!

The second I turned the dishwasher on he immediately knew what was wrong. He torn the machine…read moreapart to verify and to see what size parts were needed. He said he had the correct part at the shop. He came back the next day and fixed my dishwasher. Now it runs beautifully (knock on wood). I will call him again.

We've used Furrow Appliance Repair several times. Jeff is great. He quickly identifies the…read moreproblem, discusses options, you know prices up front, and then he goes about fixing your appliance. We highly recommend Furrow Appliance Repair.

Exceptional service! Fixed my oven cleaning boo boo within minutes. Prompt, and even provided a…read moreheads up prior to arrival.

On time, very courteous and professional. Issue quickly resolved in same visit. Thank you!read more