Second time I have used Appliance Care. First time was for a range and this time it was for a…read morerefrigerator. Always prompt and fixed right the first time. Recommended.

I had to replace the SAMSUNG refrigerator. I bought a Whirlpool. The service tech I paid him close…read moreto $200 just so he could tell me that he couldn't fix it. He came out once and said the refrigerator was working. 24 hours later everything was thawed. He came back and looked at again and said the "closed compressor" was shot and said he was new and didn't know how to replace a closed compressor. He estimated a repair cost of $700. The refrigerator cast $700 new (9 years ago). $200 wasted and a whole freezer full of food gone. The tech was a nice guy. He recommended that I go to a used appliance store to buy one for less. I don't think I want someone else's problem. BTW Do not buy SAMSUNG. They don't stand behind their appliances. (Costco had the same size Whirlpool for $700 which is working perfectly.)

January 15, 2026, Adam returned to our home with nearly every part needed to renew our December,…read more1997 Kenmore Heavy Duty Dryer. It took 31 years for the motor sealed ball bearing at the fan end to fail. Not bad. $370 plus the first $75 service visit and analysis, $445 total. All Original Equipment Manufacturer (Whirlpool) parts. Adam is an Ace repair technician. $800+ for an equal type dryer right now. This repair will last the rest of our lives, plus.

I wanted to repair a carpet-cleaning attachment. I received an honest evaluation (broken part was…read morenot worth the cost of fixing it), asked about replacement vacuums, got a candid summary of the ones on display, and have been very happy with my German-made Sebo (which is a brand that's new to me). Also got an amazing grout cleaner. That was a nice, unexpected, find.

Our washing machine wouldn't stop pushing out water and it made a mess. I had several businesses…read morereach out to me, but AZ Appliance provided a quote for their service fee, labor for what they thought might be the problem. Their quote was more affordable than the others, and when they came to the house and diagnosed the issue, it was what they thought --an inlet valve. They were polite, fast, and replaced the valve with a new part so we can wash our clothes again. We are so happy we found AZ Appliance! They will definitely have our business for our future needs.

Called for a refrigerator issue, they gave me an estimate that was accurate, came the same day,…read morefixed the problem and was a reasonable cost. Very happy with their service and would highly recommend!

My rating is based on a telephone conversation with a gentleman at Elite named Steve. It isn't…read morebased on a service experience--and that's a good thing. I called about an LG refrigerator I wish I had never bought, but that horse is out of the barn. I thought the cooling section was not running cool enough (the freezing section is (barely) okay). After explaining my observations, Steve explained some things about temperature variation in refrigerators and indicated it was probably doing the best it could. No repair would improve performance. He said he could come and look at it, but that would cost me a $90 service call and probably yield nothing. We discussed the situation a bit more and I decided to take his phone advice, rearrange the food in that section, and see what happens. I also told him that if ANY appliance in this house needed attention, he is the first person I will call. He has earned my loyalty and he has never put a hand on anything here! Directly, at least. I am gratified and impressed with this kind of honesty. I'll be in touch, Steve.

Michael came, evaluated, fixed and did an excellent job. Very nice, courteous, and knowledgeable…read moreyoung man. Thanks Michael. That's why I continue to use them. Highly rated by others and me!

Came out to clean my old dryer and get it running again. Great job. Came on time and was very…read morecourteous.

Great follow-up and honest repairman. Thanks for getting my fridge fan fixed and not charging an…read morearm & a leg.

We've used this company before and weren't disappointed, this time instead of Michael, we worked…read morewith David. He was awesome, knowledgeable, and very professional. He had to replace a part because the part melted below on a gasket, never seen anything like it. Needless to say, he got it up and going again and I was so grateful, now I can catch up on my laundry. I WOULD RECOMMEND

1 star - Manny Appliance Repair I wish I could give zero…read morestars. Arthur from Manny Appliance Repair came out in JANUARY 2026 for my washer. He put a part in, but it was the wrong one. So then he said I needed a new drum and that he'd order it. After waiting, the drum did finally come in... and that's when Arthur said it was stolen out of the back of his truck. It is now late JUNE. That is SIX MONTHS since this started. Still no drum. Still no working washer. Still no resolution after the part was supposedly stolen. I've never paid for the drum itself -- because it never made it to my house. But our household has paid in other ways: laundromats since January. Six months of quarters, driving, and wasted time. If the drum came in and was stolen, why don't I have a replacement 5-6 months later? What's the plan, Arthur? Every month it's another delay with no end in sight. The worst part? My husband doesn't want to call a new company, so I'm just stuck mad with a broken washer and no say in firing them. Mesa locals -- do NOT hire Manny Appliance Repair if you want your appliance fixed this year. Six months, wrong part first, then a "stolen" drum, and still no washer in June. Save yourself the headache. There are plenty of appliance repair companies in the East Valley that don't take half a year to replace a drum

Otkay was professional, knowledgeable and honest. Reasonably priced too…read more Was available to come to my house right away also. I had a washer that stopped working, an error code came up that indicated broken door lock. The new door assembly would be very expensive. Otkay took apart the door and told me it was fine; that digital error codes can often be wrong when the mother board is going. The spinner basket was off balance too, so he told me to get a new one. Even recommended some good brands and suggestions where to shop. He could have charged me allot to replace door lock assembly and fix off balance basket. I appreciate his integrity, and I will definitely call him again.

I highly recommend this company... once again he provided honeston service and pricing. It is the…read morefifth time I've used to services and will continue to do so in the future.

I called 3 times - they said they would send somebody - didn't show up and didn't call…read more I guess I can find somebody else to fix my dryer.

Family owned business with a great group of people that just the right thing because they want to…read morehave a positive impact on the community. The owner of the business helped me move a side by side refridgerator freezer (after hours) and we had to remove the doors of the appliance to get it out of the kitchen. Not an easy task, but they know what they are doing and they do it well. I would go to these people before calling anyone else. If they can't do it, they would find someone that can do it for you.

took a $180. deposit from my friend to fix her fridge. never called back with updates for days and…read morehas now blocked her because she asked for her deposit back. ghosted her.

Quick response, good teck, didnt ask for money up front..suggested origional parts, didnt want to…read moreput in after market parts..I agree.! Very pleased with service..ill do business with these folks from now on.!

I needed a service repair order on my MayTag washing machine. They came out very fast, and even…read moreone day earlier than originally quoted since I had both days off. Christian was professional , friendly, fast, and very kind. He replaced the actuator. I am not sure how much that would have cost with no warranty, but am grateful it was fixed . Best service visit. Highly recommend.

Efrain knew how to fix my fridge and keep us going without buying a new one…read more Condensate line was leaking in freezer making frozen puddle