The food is good. Environment is awesome! Nice service! Will repeat in the future for sure!

We were lucky to visit on their discount day, so we got 20% off all the food, such a great deal! Four Seasons Hot Pot isn't AYCE, but you can easily get full for around $40-50 per person, so I have no complaints. Their soup bases are made with tea, which gives them a really unique and delicious flavor. We tried the tom yum, mushroom, and spicy Sichuan broths, and all of them were amazing! The meats were fresh and beautifully presented. The food also came out quickly after we ordered, and ordering was super convenient, you just scan a QR code at your table and order directly from the menu. The only downside was the language. At first there's another staff who took care of our table, but he didn't understand or speak English very well, and it took a while just to ask for enough bowls and utensils for our tables (we are a party of 5), so another staff member replaced him to take care of us for the rest of our meal (Later, we realized there's a self-service station for dishes and utensils next to the dipping sauce bar ‍) Overall, we had a great experience. The food was delicious, the service was fast, and we'd definitely recommend this place! read more

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It's confusing because you go up the stairs for hotpot (downstairs is a super popular dessert place), but there isn't a host or greeter stand up there. And there is hotpot seating downstairs (we sat upstairs). Pricey. Lunch for 2 people on a Sunday was $140. We got three types of meat, the assorted veggie platter, and the dragonfruit shrimp paste. The house special soup (beef tallow with the choice of red oil) was WAY too spicy for me. The mild spicy sour soup was ALSO too spicy for me. Thank goodness they do triple split pot because the last soup was the mushroom chicken broth, which I could actually eat. The meats all seemed fresh, the dragonfruit shrimp paste was pretty but definitely just tasted like shrimp paste, and the assorted vegetables are probably the best deal if you want fiber. I wish the $3.50 sauce bar had portioned recipes like Haidilao. You get free soft serve ice cream at the end of the meal, but I didn't try it. read more

I came to Four Seasons Tea House Hot Pot to celebrate my sister's birthday! We got a reservation for a VIP room, and when we came, we were promptly seated. It is in a back room with a TV and we appreciated the private area. However, the server was hesitant to turn the TV on for us since the karaoke was only in Chinese, so we just kept it off. You order through a QR code, and this place's speciality is having tea infused meats. We placed our order and it did take a while for the items to come...we thought we were forgotten since our room was in the back! However, after reminding them, we got our food and it was very aesthetically pleasing. In terms of the taste, it was good! I wouldn't say it made a big impression on me, but it was on par with other hot pot meats. The sauce bar in the front had a good arrangement of toppings, but it was often not refilled. The price ended up being the same if we went to a AYCE place. Regardless, we all had a good meal! read more

Four Seasons Tea House Hot Pot - Hot Pot Near Me - Mountain View, California

Very interesting concept for hot pot located in Castro street! The soup bases were tea based, and the meats would have tea leaves on them too. Good soup bases we got one that was really spicy and the tea flavor is very subtle but there. You get to pick 1 tea pot, and ask them to let you sniff them! We picked the jasmine and it was very fragrant. There was a make your own sauce area. Overall a good experience with good service. read more

Four Seasons Tea House Hot Pot - Meat - Hot Pot Near Me - Mountain View, California

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We came around dinnertime on a weekday. We were confused and waited in a line outside, but don't make the same mistake we did - that's the line for the dessert shop. You'll want to head upstairs for the actual restaurant. We were the only guests when we had entered, so we were seated quickly. We ordered the sweet potato vermicelli, Dahongpao smoked pork belly, jasmine oolong angus beef, premium beef chuck roll, three-color noodles, king oyster mushrooms, mussels, and our broth choice was both the Yuunan native chicken with mushroom broth and the bone broth. The meats were incredibly tender. Our favorites were the smoked pork belly and the jasmine oolong angus beef. The hint of tea in the broth and the meats made quite the interesting combination - and surprisingly tasty! As for the sides - they weren't particularly noteworthy. We might have come on a slow day, but service was incredibly slow for us. Note that there's a $3.50 "cover charge" for the sauce bar. read more

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Always in the mood for hot pot. This place stood out to me because they offer tea-based broths, which is quite unique. The broths were light yet fragrant, making them easy to enjoy without feeling too heavy. I got the three-flavor combo with my choice of spicy broth, chicken mushroom broth, and jasmine tomato broth. We weren't very hungry, so we didn't order much, but some of my favorites were the Osmanthus Oolong Angus Beef, Fried Tofu Skin, and Crispy Pork. A few of their popular dishes had already sold out by the time we arrived, but that just gave us another reason to come back next time. read more

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Came here with a friend around 8:10 pm, pretty packed but not too heavily because it is in a big downtown center with plenty of shops and restaurants. PARKING: the situation for parking is alright, there is a big parking garage in the back of the restaurant but you would have to find an alleyway or go around to get to the front. There are many free parking lots and street parking as well, but gets busy. FOOD: We got the split hot pot, and we chose Jasmine as our soup tea base. We chose the Jasmine tomato, and it was delicious. We got the Jasmine & Osmanthus angus beef, both were really good cuts of meat. PLACE: The place is spacey and there is upstairs and downstairs seating. There is a complimentary sauce bar, and with fruit, jelly, peanuts, etc. Downstairs near the entrance there is an ice cream machine which is just vanilla ice cream. Highly recommend as an experience overall! read more

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It was easy to get a table on a Sunday afternoon. Presentation was beautiful and we enjoyed the food. We couldn't taste the tea flavor in the broth. The spicy broth is very spicy so beware! read more

Four Seasons Tea House Hot Pot - Spread - Hot Pot Near Me - Mountain View, California

Came here for a friend birthday and we really enjoyed it!!! their selections are really nice and their broth is very tasty!! service was very attentive. I would say that atmosphere is very clean and cozy inside. read more

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Came here because the tea-themed hotpot sounded really interesting, and it definitely was a unique experience. The meats are topped with tea leaves, not actually tea-infused, and a lot of the flowers fall off while cooking, so the tea flavor is pretty subtle. That being said, the jasmine angus beef was my favorite. The mushroom broth was also mild at first, but after the tea flowers had more time to steep, it brought out a nice umami flavor that I ended up enjoying. The meat quality was good, but the portions felt a little small. Overall, I'm glad I tried it, but I left wishing there was just a bit more - more flavor and more meat. read more

place is two stories and ambiance is just ok. staffs are nice and attentive. first experience here eating hot pot with adding jasmine tea inside the broth. kind of unique. they allow you to pick one out of four available tea that they have. we picked jasmine tea and seriously, i will say a recommended one. when you drink it, the aroma is so good and when you mix it with the broth, it is also good... i chose the three flavor soup base and suggest that yunnan native chicken with mushroom broth is a must that you need to order ~ so good!!! suggestion to order: * dahongpao smoked pork belly: kind of amazed that even after you put inside the broth, you still can taste the smoke ~ must must try!!! * gongcai: so crunchy and perfect when eating it with the soup... * molten tofu: never had it before but this tofu is so soft and perfect combination when you put inside the broth. be careful it is hot when you grab after boiling it... * red dragon fruit shrimp paste: it blends perfectly with the shrimp and you will not think that you eat shrimp. the smell if shrimp is just disappeared... for hot pot lovers, you have to try this place. i was curious how will it taste but it turned out that i am quite satisfied with it... read more

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I was super excited to try the concept of tea hotpot, but was sadly disappointed. We didn't taste any of the tea flavor in the soup or meat. The soup itself was definitely flavorful but didn't have any tea flavor. After abut halfway through the soup also got super salty where it was difficult to eat. I would say the meat quality was tasty but wasent good enough to justify the price. We also tried the 3 different noddles but didn't taste any difference between the 3. Besides the food the service was also super slow and never got checked on. read more

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The food is innovative, it includes traditional Chinese tea into hotpot. Have not experienced it before and definitely worth trying! read more

Four Seasons Tea House Hot Pot - Hot Pot Near Me - Mountain View, California

if you're looking for a well-rounded hot hotspot, then this is the place because they have amazing options for meats, veggies, and sauces! Most importantly for me in determining if a spot is fire would be the soup base - which this place has really good ones. at first, I was pretty skeptical about the tea being infused with my soup but if you are a spicy lover like myself you know the feeling of feeling really bloated or heavy after a meal with the spicy soups. because there's tea in views, I feel like it cuts out some of the fat, and it makes your meal that much more enjoyable. their service is attentive and quick/their ordering workflow is through the qr code which cuts out the time of waiting. The downside I've noticed after coming here a couple times is that sometimes they do run out of stuff (meats/noodles/veggies) but for the more popular options it has been consistently available. 10/10 would recommend this spot for friends/couples/solo dining. I think the place is a bit smaller so sometimes fitting a stroller and or smaller kids might be harder but doable. there's no private parking lot, but there are a lot of public parking lots nearby - thats short distance and street parking as well. read more

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My friend wanted to check out this restaurant for her birthday, and I have been seeing it on social media, so we decided to plan a dinner here. We came at around 6:30-6:45pm on a weekday, and there was no wait. Though there was no wait, it took some time for them to seat us. It seems the restaurant experience is on their second floor. Once seated, we decided on what we wanted to order through the QR code menu. We opted for a spicy and non-spicy tea broth, and it was so interesting how tea is the literal base of the hot pot broth. I could taste the tea, but it was also not super noticeable. They also provided a selection of teas that you can choose for your soup base. I believe we opted for a black tea of some sort. The sauce bar had lots of condiments to choose from and even side dishes such as peanuts and seaweed salad. My friend and I also ordered a mango sago to drink, and it was surprisingly really good! It was super creamy, and the mango was fresh. My friend and I both thought the thai basil beef was really good quality. I would say the service does need to be improved, as we kept flagging our server to check on the status of one of our items. The staff is really nice and friendly, though! Overall, this was a good dining experience; however, tea aesthetic aside, this wasn't too much of a difference compared to other hot pot restaurants. read more

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Unusual hotpot place! If you are tired of the spicy mala tang base hot pot, i'd recommend this place. They have variety of soup base including herbal base which I really enjoyed. They have variety selection of meat seafood veggies and tea as well. I got Tea infused beef Lobster Greentea noodles Potato noodles Herbal soup Cabbage Enoki Cilantro wrapped beef Shitake mushroom Shrimp pouch Cilantro wrapped tofu skin and it was more than enough for two people. Sauce bar has fruit and drinks and snacks too. They offer free icecream as well at the door. read more

Four Seasons Tea House Hot Pot - Herbal soup base - Hot Pot Near Me - Mountain View, California

Came here a couple times, and I do quite like it since the tea-aspect of it is pretty unique. Pricing is competitive with other hot pot places. I've tried different tea for the spicy pot broth, but I would say that my favorite is the jasmine + no additional spicy oil block. It was the first time that I didn't feel too oily after getting hotpot. The jasmine tea brought a unique flavor to the broth. The white tea was too subtle, and I couldn't taste the tea in broth. As for the ingredients, they're pretty good quality. Some items are skippable. Ie: the osmanthus tripe - looks pretty, presentation is great, but the tripe is so small it disappeared in the broth. The service we got first time around (for lunch) wasn't great; however, the service we got the second time (for dinner) was amazing. We ordered a looot ($400 worth of items), and he came back to double check with us to see if we really wanted to order that many item for 7 people. We said yes, but he was right, lol, that was in fact too much food for us. Bright side - I had enough left over for 3 more meals. I guess hotpot was indeed meant for big parties. Our first time here was just 2 people, and we finished everything without feeling too bloated, so we wanted to make sure ordered enough. Sauce bar was skippable imo. It is not free and we do have the option of opting out, which was nice. read more

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I was intrigued by the idea of tea-infused hot pot, so I decided to try Four Seasons, but unfortunately we walked away disappointed. The experience started off awkwardly. When we arrived, a male staff member somewhat greeted us and for some reason hesitated to seat us despite the restaurant being relatively empty. Seemed like he tried to seat us upstairs, but a woman who seemed to be a manager stepped in to seat us. However, neither of them communicated clearly to us that we were supposed to follow her and she walked ahead without a word, so I stood there confused until she finally gestured us toward a table. Communication with our waitress was a struggle due to a language barrier. It would've been really helpful if management offered a printed English guide for how the experience worked. I got the impression that other staff weren't fluent in English either. Ordering through a QR code was convenient. Our waitress briefly showed us a tray of tea canisters and mumbled something about spicy broth. We presumed the tea was to be the base for the spicy broth, which we didn't order, so we declined. After reading other reviews, it seems like this might have been tea to drink alongside the hot pot as well, but we're still not sure. Every other table seemed to have a tea pot except us. Also, the sauce bar was hidden behind a partition between the dining area and kitchen, so it would have been thoughtful if our waitress pointed that out to us. As for the food, we ordered the jasmine tomato broth and herbal broth. Only the tomato broth was advertised as tea-infused, but we couldn't taste any tea flavor at all. We also tried the jasmine beef, which simply had tea leaves and jasmine flowers sprinkled on top. The broths overpowered any subtle tea notes. Overall, the ingredients and broths were fresh and tasty, but the tea theme felt more like a gimmick than a real culinary feature, and the price was steep. We paid nearly $100 before tip for three people for a couple trays of meat, a vegetable platter, and a few other items. It certainly was not a lot of food. With all the good hot pot options around nowadays, I don't think the experience justified the cost. If the tea flavors had been more pronounced, the novelty might have made it worth revisiting. But given the price and lackluster execution of the tea concept, I probably wouldn't return. read more

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Really disappointing experience...and literally wasted our time. My friends and I were super excited to try this place out for my late birthday celebration, since the concept was interesting and the flavors were nice. The broths smells good and the meats were unique BUT unfortunately, we had a really bad time here for our first time. First arriving, we added our group to the QR waitlist and the wait wasn't too long. The 4 of us were then brought into a private room upstairs and seated at a pretty big round table. Shortly after, they seated another couple that was on the waitlist behind us in the same room but a smaller table. We ordered our food through the QR code and were super excited to try everything since it sounds so good and we were all super hungry and anticipating this meal. We get our sauces at the sauce bar and return to our seats quickly where we were greeted with our food. We get our soup and are all looking forward to putting the ingredients in when it is ready. However, the soup wasn't boiling...we waited and waited and thought maybe the broth is too heavy. But then we noticed the couple in the same room had their broth in a rolling boil...for a good amount of time already. My friend then GOT UP to GET our server, like legit get up out of the room to get her since she was not checking in on us and told her we have been waiting for 20 minutes for the pot to boil. At that point she looks at the pot, puts her hand over it to feel the heat, and moves it a little then tells us to wait. After, she gets another man (who helped sat us) who then comes in, centers the pot, picks it up, and accidently spills it on the ground and almost himself. They then proceed to center the pot again and tells us to wait. Ok??? Like wait again, even though it's already been over 20 minutes at this point and nothing has been changed or fixed. We waited again for another 15 minutes, then they bring in other people who I think are the runners and now they are removing the pot and FEELING the induction stove. Like legit touching it and wiping it...(if the stove was on for over 30 minutes you would think it's pretty hot, but they were touching it for a few seconds so you know it's not) At this point, our group is pretty hungry, there's no action done to resolve this issue, and no one has communicated anything to us. After this whole touching of the stove, they leave and return after another 10 minutes to let us know they'll move us to the table in the room next door. We gather our belongings and settled into the next room and finally our pot started boiling...after 15 seconds on the stove. We were all confused. Why did it take around 45 minutes to get someone to finally fix our issue??? 45 minutes? We ate our food, because we were so hungry after a long day and waiting 45 minutes for the pot to boil. The ice for the meats was also long melted. Honestly, this was a really disappointing meal and we really wanted to like this place for it's unique flavors and aesthetics. Unfortunately, I wouldn't recommend this place for how unprofessional they were in handling this situation: - We got no apologies on this whole issue. - My friend had to constantly get up to GET the server since she never checked on us. -They saw we had no water, but didn't even refill it until we asked. - My friend saw multiple people pointing in our room when he went to get the server. - I kept seeing the people who helped moved our food stand outside our rooms and talking to one another while looking at us, but never actually addressing the issue with our group. - The time we finished eating, took less time than how long the pot finally boiled. If you end up coming here cause you're interest and your pot isn't boiling, SPEAK UP AND REQUEST ANOTHER STOVE/ROOM/TABLE. If not, it seems like they won't do anything for a while and waste your time. read more

Really interesting concept that uses tea in the hot pot base! We came for lunch and started by selecting our tea which of course they make a pot of for drinking but then they add the same tea into the soup based you choose as well. We got the half spicy, half original pot - both were flavorful and luckily the spicy broth wasn't too spicy. The tea is definitely noticeable in the clear broth and overall makes the hot pot experience less oily than usual which was appreciated. Ordering is via QR Code and as they're still fairly new, there are some discounted items at 50% so we tried the team leaf sliced as well as chicken and pea meatballs, both of which were great. We also liked the sliced fatty lamb and they have the more traditional cuts like duck feet and tripe if you enjoy those cuts. Overall, it was a pretty solid hot pot spot, I wouldn't say it beats my favorite hot pot places in the Bay but definitely worth a try! read more

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I came across a tea-infused hotpot spot on social media and knew I had to try it. Reservation was made online but the staff had us wait over 15 minutes, it seems like he forgot about us until I reminded him again. The interior was nicely decorated with Traditional Chinese elements. Our server came with 5 samples of tea for us to smell so we can choose our soup base. I opted for jasmine though I didn't really think it provided much flavor. Having a warm jasmine tea to sip was nice though! As for the soup, I was a fan of their tomato soup. The spicy soup was nice as well, I opted for the medium level but it felt pretty spicy. Everything came out fairly quickly and the presentation was super extravagant! The meat was the star of the meal, the Osmanthus infused beef was the most tender & flavorful meat I've ever had at a hotpot place. I only wish the veggie platter set has a bit more variety. The sauce bar was very nice as well! Everything was clean and well kept. There were side dish, fruits & Chinese herbal dessert which was a nice touch. Overall, I'm super happy with my experience and would definitely come back! read more

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I really wanted to give a 5 stars because this place does hot pot well and unique by infusing tea in the dishes and soup bases, but they are super shady with forcing a $3.50 per person cover charge with no mention in any fine print and no way of waiving it even though we never once got up the seat for the sauce bar, which is typically what the charge is for. Will elaborate at the end of the review as I do want to highlight the food too We got the triple soup base which was $18.95 - pretty good price to get 3 types of soup base - one spicy, 2 non-spicy that we opted to get the chicken soup and herbal soup. For the meats, we got different tea infused meats like tripe, pork belly, and angus beef - some oolong, dahongpao, etc. The flavor is subtle for most but you can taste a bit of extra herb and floral notes in each bite. Ingredients are high quality and well paired. Now let's elaborate their shady business practices. You'd think pricing would be transparent in a non-tourist city like Mountain View where prices are already expensive. Nowhere do they mention a MANDATORY extra charge per person - I get it if you use the sauce bar, you pay a per person usage. I've been to a lot of hotpot places that charge but then waive the fee knowing you didn't use it, or operate the charge on an opt-in basis. Right before all this, the waiter threw a large plate of strawberries from the sauce bar on our table saying to eat it. ??? why are you forcing us this? So I asked if this is extra charge, and the waiter proceeded to say, yes it's extra, and I asked for the charge to be waived as we never touched the sauce bar, so we had to ask about the waiter and escalate to the manager (who can only speak Mandarin so if you don't have a Mandarin speaker, you're out of luck). It's as if the waiter is trying to set us up to not get the charge waived because there is a plate of strawberries from the sauce bar right on our table... The waiter and owner claimed they cannot waive it as they do it to everyone, with no way to remove the charge. In point of sale systems you are able to just remove or adjust charges. They claim something they cannot do that can be easily done. $3.50 per person is not a lot but, look, it's the principle - it is not a good look to just sneakily tuck in a charge thinking people wouldn't pay attention to it. They try to apologize by giving us snacks from the sauce bar and a mini gift bag - nothing will make up for their shady practices. In the end they removed the cover charge for 2 to then add $5 for the tea which was not explicitly mentioned. See? You are able to remove the cover charge after all?? read more

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It was a pleasant surprise to try the unique hot pot and tea concept at Four Seasons Tea House Hot Pot on Castro Street in the heart of downtown Mountain View. With the significantly increased prices (around $160 or more for just two people) and super long wait times at Hai Di Lao, I've been looking for a hot pot alternative. There is a wide variety of meat platters for dipping into the broth, which can be a single or split double pot. We chose an herbal chicken and a tomato chili broth. They had all kinds of bones, herbs and goji berries inside the chicken broth, which is a big improvement over a lesser place that just uses powdered broth. We ordered Angus beef with Jasmine and the Angus with Osmanthus. The beef was topped with flowers and tea leaves interestingly placed on the side of the meat. The waiters and waitresses were attentive but communicating with them was a bit challenging at times since not all of them spoke English fluently. There's also a bit tricky QR code menu ordering system for your phone that takes orders and is where you ultimately check out. If you have a large group, your party can join the same tab to place additional orders. But that can be somewhat challenging to coordinate, as it took some time before the group tab popped up on the browser. The beef was fresh and good quality. It's about $15 per platter for the beef, lamb, chicken and pork. They also have fresh and plump abalone, fish, noodles and vegetables. The space downstairs was a bit tight between tables along one side, but there was plenty of space on the other side that was left unoccupied until it got busier. The sauce bar has some yummy sesame balls and neatly prepared sauces, garlic, cilantro, chili oil, peanut sauce and several other ingredients. They also had some fresh watermelon and grapes. Near the front door, there's a soft serve ice cream machine that you can help yourself to. Upstairs they have more tables and private banquet rooms for up to 12-16 people with their own karaoke sets. They apparently host fun events back there! If you are looking for a quality hot pot alternative to Hai Di Lao that costs quite a bit less and is much easier to get a table at, I'd recommend checking out Four Seasons Tea House Hot Pot. read more

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I came here because a friend of mine, who is a Yelp Elite Peninsula, got into a YEE, and I wanted to check it out with her. As part of that, she got a free mixed veggie, free beef, and a free broth. I paid for the rest of the food. This restaurant is on Castro street and still has a sign out front saying they are doing a "soft opening." When I walked in, it looked very nicely decorated. Even though we were early for our reservation, we got seated immediately. You order using a QR code on the table. There was a bit of a snafu as the mixed veggie thing my friend was supposed to get was saying "out of stock" on the website. There were a bunch of other things marked out of stock, including shrimp which I would have loved to try. We ordered the spicy broth to be medium, and it seemed way spicier than medium. It was also filled with chunks of peppers and other stuff, which was a little hard to pick out. The other broth was tomato, and that was better since the spice level didn't overwhelm the flavor. I did think all the meat and vegetables seemed very fresh and well presented, though the mixed veggie had ridiculously large pieces of napa cabbage and lettuce. Even cooking the cabbage in the soup, it was hard to eat without a knife. I think if I returned, I'd order individual vegetables instead of the mix since it was mostly filler stuff. Service was okay. They are probably working out the system, but we had to ask for things several times to get them. They put out a water pitcher, but no glasses. The food did come out quickly. I do feel like this place is kind of pricey for what you get, usually why I like AYCE hotpot. Also, I didn't really taste the tea in the broth as much. read more

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It was my dad's birthday. It was cold, so we decided to get hotpot. And castro has a new tea-based hotpot place, so we said why not? We made a reservation for a group of 7 and got a giant circular table. There are plenty of tables inside. Maybe 10+. 2 floors as well, which is quite nice. The tables are pretty standard sized, with upstairs being bigger. They offer free appetizers (chicken legs, nuts, sauces) which was cute. There's also free ice cream later in the meal :) standard hotpot affair. One thing that made us sad: we had 7 people but the pot size was the same. I would've liked a larger pot for a larger group. It took quite some time to cook the food. Now for food quality: the pork tea tower thing was really good! I felt the strong tea flavor in lots of the food items. Mostly the meat. Their spicy broth is good, but the chicken broth is great. We like the jasmine tea broth more than the white tea. The service in general was decent; we found ourselves doing most of the work (as expected) in hotpot. We'd come again for sure! the broth was very flavorful. read more

Four Seasons Tea House Hot Pot - our meal - Hot Pot Near Me - Mountain View, California

- street parking, there's a garage nearby that has free public parking - loved the atmosphere of this restaurant! It's themed nicely and the tea elements were everywhere (1) you start off with choosing a tea (we got a white tea) - they will also use this to flavor the spicy soup base (2) there's a few tea infused/flavored items but we found that it was really subtle if not nonexistent - the tea beefs were delicious and marbled beautifully but the difference between the jasmine and osmanthus was not there it just tasted like regular beef (still yummy though!) (3) recommend the tea beefs, fried tofu, quail eggs. The dragonfruit shrimp paste was interesting to try but not my personal favorite. The dragonfruit chunks are big and make the shrimp mushier than usual, it also dulled out the shrimp flavor quite a bit (4) at the end they give a jasmine candy that they also sell at the restaurant, it was a refreshing way to end the dinner read more

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I love this new hot pot spot! The tea angle is super cute and niche, but honestly the tea flavors don't carry through since the soup base and sauce flavors are too overpowering. With that being said, I definitely plan to come back so I can try more things! The service and presentation here is top notch. I was so excited to see the steaming tea pot on top of my boba drink. read more

Four Seasons Tea House Hot Pot - tea drinks - Hot Pot Near Me - Mountain View, California

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Hot pot is a great way to spend a chilly evening and at Four Seasons Tea House Hot Pot, you'll be dining on deliciously and beautifully prepared platters of thinly sliced meat, a variety of vegetables and rich flavored broths with spices reminiscent of the Sichuan province of China. Located in downtown Mountain View on the closed pedestrian road, Four Seasons Tea House Hot Pot neighbors quite a few Asian establishments for milk tea, snacks, and other eateries. This two story restaurant has seating throughout and has nicely spaced out tables for 4-6 patrons with a central heating element for where the hot pot will go. The ventilation is fantastic here and at no point did I see or feel any of the smoke or steam from all the hot pots boiling away. Making a reservation is probably recommended here as it gets busy! But if you don't and opt to try to walk in, you may be in for a wait. While you wait though, you may find yourself situated near the soft serve machine accompanied by some rather stale cones. This time around, the soft serve flavor was pumpkin - a seasonal classic! I personally passed on it to save room for the hot pot to come. As we were seated, we were oriented with the online ordering system accessed through the QR code available at each table and offered a choice among five different teas. The teas came in these tiny paper cups labeled with the tea strand and upon selection, the staff will take it to the back to prepare the kettle of tea your party will be drinking with the meal. We ended up choosing a white tea and the fragrance and taste was light and refreshing. As part of the ordering process, you'll have the selection of soup base with the option to split the bowl into two different flavors. For us, we opted for a half and half where one side would be the mushroom broth and the other side being a mildly spicy broth (still very spicy for the uninitiated). On their menu, you'll find a few protein options including beef, lamb, pork, seafood, and a favorite of the table, quail eggs. We opted for the Thai basil beef, osmanthus beef, and lamb. The beef were served with a side of the herb/flower and as you prepare them to be soaked in the broth, the fresh scent would waft up to your nose. The lamb pieces were thinly sliced, had a good color to it, and when cooked, were not gamey at all. To round out the meal, we had to get some veggies! We went with the vegetable platter that included a mix of greens and roots including lettuce, Napa cabbage, pumpkin, corn, spinach, and a type of watercress. It was a perfect portion for two people. After placing our order, we went about to the dessert/sauce bar toward the back to put together a dipping sauce to go with our cooked goodies. They have a good number of items including shacha paste/sauce, soy sauce, vinegar as liquids and garlic, cilantro, and green onions for toppings. Each person is charged an additional of about four dollars for access to this bar and it is worth it! In addition to the sauces, you'll also get access to their fruits (watermelon and oranges), fried items like shrimp chips, and sweets like sesame balls, mung bean soup, and a lightly sweet "ice" jelly. There were some cookies and treats too and while most of them were tasty, we also did find some stale fortune cookies toward the bottom of the pile. While you're cooking, the staff do come to collect any empty plates and keep your table clear for your dining pleasure. Waters and teas are refilled pretty regularly and they do keep the soup topped up as well. After finishing up your meal, they'll come over to ring you up and conclude your meal. Most of them speak Mandarin Chinese here so another opportunity for those looking for an immersive language experience! Overall, Four Seasons Tea House Hot Pot checks all the boxes for a great hot pot experience. Their high quality meats and vegetable options will satisfy any omnivore and the self service sauce and dessert bar is worth the extra cost (although I'd just recommend baking it into the other costs and make it complimentary). The multiple tea options give you more ways to enjoy your meal and give this place more reasons to come back. The wall decorations and general ambiance of the restaurant does leave you to imagine dining in the old country towns of China, keeping warm by the fire and chatting it up with your loved ones, bowl full of food in one hand and chopsticks in another. You can truly enjoy Four Seasons Tea House Hot Pot during all four seasons of the year! read more

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The space - lovely location right in Mountain View among so many hot pot and other restaurants. It's perfectly situated on a lovely street where it's only pedestrian foot traffic and there are lights strung up all around. The restaurant itself is 2 stories and decorated nicely and the tables are large and perfect for hearty meals and group dinners. The staff - the bussing staff was excellent, very quick and friendly and obliging to grab a glass of water or other item. However, the waitress was awful. She did not tend to us well. We did not get cups for tea like all the other tables, we did not get water or anything else to drink despite asking four times, and she kept disappearing. It was very unclear after we ordered on our phones what the process was and if she was ever coming back. Our pot over bubbled a lot. We waited ages for any of our ordered items after she put down the base pot. It even took 30 minutes just to pay. The food - mostly great. The bases were phenomenal! But a bit spicier than advertised which was not a problem for us at all but something to keep in mind. The tofu and fishballs were very small portions for the price, the meat was perfectly portioned, and the noodles were so so good for noodles and well priced too. The veggie platter was a little sad and a let down, also missing many of the basic veggies and including some random less desirable ones. The buffet bar for sauces and little extras was lovely and fun. Overall, great food at decent prices for most of it. The wait staff was awful. It will be interesting to see if things get better and they are able to maintain a crowd. read more

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The spicy sichuan broth is so good, I'd come back again just for that. It could be that the tea we picked complemented the flavors since I see a lot of review talking about the broth being too oily. (you pick a tea as the soup base and we picked jasmine) The soup base and meats are unique where they infuse tea flavors giving it a more fragrant taste and smell. The meat quality and portions were also great, we didn't need to order much to get full. It seems like there was only one server running around, so sometimes things were a bit slow, but our experience overall was great! Come give it a try :) read more

Four Seasons Tea House Hot Pot - Hot Pot Near Me - Mountain View, California

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Highly recommend coming here as a big group. We got so much food at around 50 per person. This place is known for their tea infused everything. You could select soup base with different kinds of tea, they gave us around 6 different kinds of leaves to choose from when we sat down, made the tea for us. Then they poured the tea we chose into the pot combined with the soup flavor we chose. Surprisingly, the tea flavor was noticeable! Each meat dish also comes with specific kinds of tea leaves on top. It's definitely a novel experience and made whole hotpot less 腻 overall. Highly recommend the chicken, it's only around 8$ but we were all surprised by the big portion for its price. It is also extremely tender even after being in the pot for a while. The American wagyu has the best texture out of all the thinly sliced meats in my opinion. The cow stomach was so fresh that day, and the texture was perfectly crispy and crunchy. We were pretty hungry so we got 2 servings of fried rice and they were fire too. read more

Four Seasons Tea House Hot Pot - Hot Pot Near Me - Mountain View, California

We had a reservation at 8, and we arrived at 7:30. We weren't able to be seated early, so we just walked around and visited other shops. We sat down, and we were confused on how it works. We ordered through the QR code, then a lady came to us offering us tea. We thought it was for drinking, but she also poured it in the spicy broth. But it was also for drinking! We got the tea house half & half soup with beef oil and native chicken with mushroom soup. For meat we got the mussels and Osmanthus Oolong Angus Beef. For veggies, we got the veggie platter and enoki mushrooms. We ordered shrimp, but they said they were sold out. The side/sauce station had a variety, but the fruit looked like not fresh. Our food came out before our broth, so it was out for 5 minutes. -1 star for lack of explaining how it works read more

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We got half Chicken broth and half medium spicy sichuan broth. The spicy broth was super oily so it was hard to eat. All the veggies seem like it was covered in oil so we didn't put much of our food in this broth. The chicken broth was our favorite. Really good flavor and felt pretty clean. We got two beef items and both were good. Quality of meat is good and it wasn't fatty but still tender because they cut it so thin. Veggies were fresh but I wish they added more veggies in the platter. It wasn't much at all. Sauce bar is an additional $3.50 charge per person. We didn't select it on the app because we usually skip the sauce bar at Chinese hot pot place since the broth is flavorful enough. But they still automatically charge us per person. It was a good variety of sauces and snacks but I wish we could've opted out for it because you really don't need sauce for the hotpot Jasmine tea was pretty light but I liked that since we came for dinner and didn't want much caffeine. Waiter was friendly and attentive. They got pretty busy on a Thursday night read more

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Angus beef - Generous portion. Good quality. Actually pretty good deal. Veggie combo - We were disappointed they didn't replace the veggie that we didn't like. Because it was part of the elite freebie, we got it anyway but I wouldn't order it if I come here myself. The yellow corn was very sweet. Pork - good portion, good quality Squid - I was very impressed with it. Taste really good if you like seafood. Soup base - Disappointed that a few were out of stock. The numb spicy I didn't like. It's very spicy which is fine but it lacks flavor. I think if they use herbal or other soup base or just adding salt will improve the taste a lot better. The herbal soup was very flavorful. Loved it! But a bit salty. read more

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An absolute hidden gem! This spot is such a unique experience from start to finish. You begin by choosing your tea as the soup base (jasmine, oolong, white, black, etc.) and then customize everything else à la carte. The meat quality is outstanding with tea-infused options that really elevate the flavors. The broth itself was incredibly delicious - fragrant, savory, and far from the watered-down taste you might expect from a tea base. I also tried their white grape milk tea, and for the first time ever, I could actually taste the tea more than the milk. Highly recommend for anyone looking for something different, elegant, and full of flavor! read more

Four Seasons Tea House Hot Pot - Jasmine & osmanthus angus beef (front) & oolong angus beef (back) - Hot Pot Near Me - Mountain View, California

Wow. I loved dining here, it was very satisfying. They make their base with tea that you can select. We chose the Jasmine, I couldn't taste any difference in their broths but in the meat you can definitely taste some unique flavor. Mild broth- I always get mild because the house broths are always supeeeeer spikey so I recommend mild if you're thinking of going hotter. Very flavorful and numbing. Herbal broth- refreshing and light. Also solid flavor. Chicken broth- my boyfriend and I's favorite 100%. Sooo good. We got the angus beef, pork, shrimp paste, and snakehead fish. All high quality and the cutest presentations. My only complaint is their uneven pieces of pumpkin. I got 3 pieces. Idk they could have cut it into even pieces so it looked like more. Other than that it was fresh and complimented well. The service was friendly and attentive. And the ambiance is more elevated than other hot pot places. I enjoyed dining here and would come back. We came on Halloween and it was nice to see the owner I believe handing out candy. Super cute place for a date night especially!! read more

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Waitlist was not going down after waiting for an hour, but there were some available tables downstairs, so one of the servers was able to seat us anyway when we came back to check. Really cool decorations and good tea! Snack bar was pretty good - good amount of sauces and some fun snacks (warm sesame balls, herbal jelly, etc.) Ordering was using a QR code. I thought some of the menu items could have better descriptions and also used Google Translate. I appreciated the cooking instructions for some of the items (ex. 30s to cook this, goes with this broth, etc.) but it wasn't consistent. Service was pretty good at refilling tea from the table side tea kettle and adjusting the hot pot temperature. I thought the tea infused meats were not worth it, since the the flavors were early overpowered by the sauces and broth. I really enjoyed having pork and vegetables with the tea infused mushroom chicken broth. read more

Four Seasons Tea House Hot Pot - (top to bottom): Sweet potato noodles, tea infused beef and cabbage - Hot Pot Near Me - Mountain View, California

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This spot recently replaced 3Kingdoms Hotpot, so we decided to check it out over the weekend during their soft opening. We arrived shortly after opening and added ourselves to the waitlist using the QR code sign by the door. It didn't seem like the waitlist was actually being honored because multiple parties who arrived after us were seated first. We eventually had to flag someone down just to be acknowledged and get a table. You order through a QR code, and there's a $3.50 service charge per person. A number of items on the menu were also unavailable, which made ordering more difficult than expected. The meats were fresh, but it took a long time to come out, given that it's just uncooked meat. They offer a self-serve sauce bar, which was a nice addition. Service was the weakest part of the visit. We asked for waters twice and never got them, and a drink I ordered was completely forgotten. Overall, the confusing seating process, limited menu availability, long wait times, and inattentive service made it hard to fully enjoy the meal. read more

Four Seasons Tea House Hot Pot - Hot Pot Near Me - Mountain View, California

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Such a fun and unique experience -- love seeing creative restaurant concepts from China making their way into the Bay Area! We started by picking our tea -- went with jasmine since it's lighter and perfect for dinner (didn't want too much caffeine ). The presentation here really stands out compared to other Bay Area hotpot spots. The spicy broth was especially interesting -- they used jasmine tea to melt the spicy oil cube, which was super unique !! Might be a bit niche, but I highly recommend trying the brown sugar mochi (红糖糍粑) and the jasmine tea candy (茉莉花茶糖) they give at the end -- both were sooo good haha read more

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