Food Service Ambiance = Casual Keep coming back and it's better every time! Wonderful family. read more

I had one of the worst experiences I have ever had at a restaurant. From the moment I walked in, I felt completely unwelcome. The staff was extremely rude, dismissive, and unprofessional. Instead of treating me like a customer, I was spoken to in a hostile and disrespectful manner. During my visit, I felt that I was treated differently because I am Latino. The interaction left me feeling humiliated and uncomfortable. No customer should ever leave a business feeling disrespected or unwelcome. On top of that, the restaurant appeared poorly maintained, the atmosphere was unpleasant, and the service was incredibly slow and disorganized. The staff showed no interest in helping or resolving the situation and instead made the experience even worse. I left feeling disappointed, frustrated, and shocked by how I was treated. Based on my experience, I would not recommend this restaurant to anyone looking for respectful customer service or a welcoming environment. read more

Frankie & Augie'z - This is the most racist place in the town - Italian Near Me - Jefferson Valley, New York

This is a GREAT place to come for dinner. I have been there several times (as it's my new FAVORITE place) and each time the food was delicious, the service friendly and accommodating, and we have NEVER been pushed or rushed. I've tried several different dishes and each one was perfect! I'm so happy a friend recommended that I try it. If you're looking for a warm, welcoming place to eat, with excellent food... give it a try. You will not be disappointed. read more

Good menu lots of good choices Service is very good There Pastas & Salads & Italian dishes are good The atmosphere is very good been there plenty of times recommend highly read more

Last week I crashed a post Valentine's Day date with my parents and dined at Frankie & Augie Z for the 1st time. We went early and were able to have the restaurant basically to ourselves aside from one or two people at the bar. The waiter was knowledgeable and patient and allowed us to dine at our pace and enjoy conversation. For starters we had two types of calamari that were tasty, but we wished the calamari was more crisp. Beware of healthy size portions ;) Definitely shareable. I shared a dish filled with scallops, shrimp, mussels and clams served over a buttery saffron risotto. The seafood was one point, but the buttery saffron risotto stole the show for me. The seafood with mushrooms and asparagus didn't disappoint my father either! read more

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We love to go to Frankie & Augies for Happy Hour with Mateo who is the bartender and such a nice guy! The food menue is extensive enough to satisfy most patrons and never fails! read more

We just ordered through the slice app a large pie half onion and garlic half plain and a cesare salad. The pizza came quicker than expected but I'm going to assume that's because they didn't take the time to cook it. The dough was pretty much still just that, dough, with what seems like a quart of oil on top. The cheese was in the corner of the box because I'm fairly certain the delivery guy just put it sideways between his seats. The "caesar salad" which consisted of wilted semi green leaves was swimming in so much dressing that the croutons were wet pieces of mush but no worries, they gave us an extra side just in case we couldn't drink it. We contacted slice and they were super helpful and gave a refund immediately and let the restaurant know to which they sent their sincerest apologies. Slice 5 stars Frank & Augie's epic fail read more

Frankie & Augie'z - Italian Near Me - Jefferson Valley, New York

Ordered delivery from here the other night ( for the first time) After an hour I called and got the typical "he's 5 minutes away" reply..20 minutes later the kid showed up with our cold dinner. I understand places get busy..but I live 5 minutes away..could at least say sorry or offer an explanation.. Anyway, the pizza and mozzarella sticks were ice cold. Very disappointing. read more

Over the many return trips to Frankie and Augie'z my family and I have really enjoyed it, and it's become a staple (although I still thing that Z in the name needs to go far away..) We love the pizza, family style salads and the hot antipasto platters. Every single hot dinner menu item we have tried as been tasty and well portioned too. Great aspect is that you can sit on the casual side for pizza, or do takeout, or sit in the restaurant side and enjoy your meal for longer with full service and bar. read more

The food quality seem to have gone down some since the previous owners. It's still pretty good.

Absolutely awful!!!! I ordered shrimp scampi with linguine. I received shrimp soaking in a scampi sauce and a separate container of linguine with marinara sauce. What???? Is this how you serve it in your restaurant? Unbelievable. From now on I will order from 4 Brothers. They know how to make shrimp scampi!!!! I also ordered a salad, did not get it but was charged for it. This is ok because my husband's salad was inedible and his house dressing was rancid and solid. Disgusting. Never again. This is definitely a pizza restaurant. Don't bother ordering anything else. Barbara McM Friday, 7/26/24 read more

I went in tonight pick up a slice of pizza. They did not have the slice I was looking for so l took about 30 seconds to look at what else they had and ended up ordering a chicken parm roll. The owner was impatient and got annoyed . The owner is miserable person who acts like he doesn't want to be there . The roll was large so I asked for an extra container of sauce. The owner gave me a slow eye roll and asked another employee to get it . I paid the bill and said thank you. The owner didn't say anything , he just closed the register and turned around. It seems to be contagious as the rest of staff behind the counter appeared to be miserable also. I won't be going back !!! read more

I don't understand the low reviews. Stopped in for a late night Slice. Staff were super friendly and the slice of cheese and slice of pepperoni with thin, greasy and delicious! five stars!! read more

What a bummer to see a fantastic restaurant like Frankie & Augie'z with such a low average Yelp rating! Well, ignore that, and get yourself to this awesome spot for dinner if you find yourself in Westchester with a craving for great pizza, huge salads, and creative cocktails. My boyfriend's family has been coming here for years, and I was lucky enough to be introduced to this restaurant the first time I visited during the summer. His mom comes here so often that they know her takeout order right when she calls in! It's the fun, personal, and homey feeling of this restaurant that keeps us coming back again and again. The staff is friendly, and we've never had any issues with the service. In fact, I think this is one of the better restaurants service-wise that I've been to while visiting this area. The food is impressive, too. Whether you're ordering pizza from the casual takeout side or sitting down for a full Italian feast in the more traditional dining room, you're in for a treat. Last time we were here, I started off with a bowl of Tortellini en Brodo, and loved the flavorful and meaty chicken based broth brimming with cheesy tortellini. The portion size was excellent, and I almost didn't even have room for my entree.. but thank goodness I did! The Chicken Romana was tender and perfectly cooked and served in a light pan sauce with tons of yummy sautéed veggies, like mushrooms and sun-dried tomatoes. It's definitely worth ordering again, but the menu is gigantic and full of so many tantalizing options that I may have to try something new next time. Like the homemade gnocchi.. or the chicken cacciatore.. or.. and the list of things I want from this place goes on and on! Their pizza is also wonderful, everything from a simple Margherita to the weird in theory but amazing in practice Baked Ziti Pizza. Get it. Trust me. Okay, full disclosure, I'm from Boston, and let's be honest, our pizza and our Italian food game pales in comparison to New York. You New Yorkers are so lucky to be able to have your pick of five star pizza spot after five star pizza spot. However, I do think that Frankie & Augie'z can stand with some of the best Italian restaurants I've been to in both New York and New England, and is absolutely worth a visit. read more

Fast, reliable and good food. I've fine for years and they've been very consistent over time.

I absolutely love this place. I recently had a group of 20 people for a luncheon. The family style meal was delicious, plentiful and wine was included in the reasonable price. We did take out last week and same - delicious! Very impressed with new owner/chef. read more

Ordered for delivery. The operator says, "No. we can't deliver. We close at 8pm" ... IT WAS 6:00!!!!!!! Had a family member call back & be a little more forceful than me. She finally says, "OKAY, whatever. What do you want?" -Good food though! read more

Just had the worst pizza I have ever had the displeasure of eating in my life...and that includes school cafeteria pizza. They got our order completely wrong too but we didn't have the heart to make the delivery driver come back to fix it. We should have listened to our other coworkers who warned us that the place has gone downhill. What happened to this place? read more

Went in an ordered a 28.99 shrimp francese. Never in my life have i had schrimp served so small (size of a quarter) overcooked is a understatement and not taste at all. Such a disgrace. Used to come often, issue when new owners took over, stayed away. No sub standard food and no more go! read more

I didn't think it was possible... but this place continues to slide further and further down hill. The bread, hard as a rock. The house salad dressing is disgusting. Waitstaff is hit or miss, some are great, some are downright rude and have no place in the service industry. The entrees are flavorless and their chicken is so hard it's impossible to cut. The potatoes and side veggies taste like they were thawed from a frozen bag. Nothing tastes fresh. Everything has a stale/processed feel. Everyone in my party felt sick after leaving. Also half the items came out wrong. NOTE TO OWNERS: You raised prices in your system but never updated the menus. We noticed our check was higher than what it should have been. We were told management hadn't gotten to updating the physical menus yet. Not only is that deceitful but it's illegal. If you can't get your menus updated in time, you can't raise prices in your POS system first. Your deceit is costing you lifelong customers. Quality is plummeting while your prices are skyrocketing. I understand inflation is taking it's toll on all, but you do not seem equipped to handle it. read more

Food is inconsistent at best. If eating in, they include a salad but if taking out, they do not. Not unusual for take out orders to be wrong or not include all food ordered. read more

Stopped by for an early lunch and had the dining room to myself. Super, welcoming service and tasty slice before the mid-day rush made my day. I'll be back. read more

They're giving 50 cents on the dollar for gift cards that were purchased. Old owner sold gift cards and now new owner refuses to let them be used at full value. This may or may not be legal (depends on what parts of the business were sold/bought) but at the very least it's a bad look to punish customers who bought those gift cards in good faith. They should be holding the old owners accountable, not us. read more

My wife and I split the hot antipasto and it was excellent. I had the filet of sole Francese which was superb. It is fresh, firm and properly cooked. All the other local pasta joints use frozen sole which always comes out mushy. My wife had the shrimp marinara, substituting spaghetti for linguini. It was, as they say in The Godfather, "the best on the City." My only complaint was they ran out of Compari, so my Summer cocktail of choice, the Aperol Spritz, was not available. read more

I ordered food for the family a couple of weeks ago, the bill was like $110, and I noticed they added extra charge for using a Credit card, and the food was mediocre at best. People who answer the phone are rude when you ask too many questions, AND this was my first time ordering and my LAST! Restaurants are struggling, and you need customers; this is not how to keep them returning, and I will tell my friends about this experience. read more

Just stopped in to order a pizza @930 and was told by the owners daughter that the kitchen closes at 930 even though they advertise to 10... never will go back again read more

Ordered off the dinner section. The food is... well... still here because no one found it edible. The soup is salt water with noodles. The pene has no flavor at all, they put in onions, I think that's their version of seasoning and that's it. Last time we order from here waste of money. Mike and joes is great so is Mario's wood fire or Nonnas. This is bad. read more

Frankie & Augie'z - Pene - Italian Near Me - Jefferson Valley, New York

Unfortunately another business that pawns off their credit card fees on its customers That's just less tip for your workers and 2 family that di t be coming back read more

I go out of my way to get pizza @ frankie & augiez. Crispy thin crust, cheese on the bottom. We've been going for years and it is consistent. The rest of the menu is great - we often get mussels fra diavolo, too (could be spicier, but you can just ask for that!). read more

Frankie & Augie'z - Half plain, half sausage & cherry peppers - Italian Near Me - Jefferson Valley, New York

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This was my first food from this restaurant. People are always saying it was good and I was in the mood for a REAL meatball parmigiana wedge. I placed a takeout order for the wedge with extra sauce. It was awful. There was barely any sauce (I even called them to be sure they understood I wanted extra sauce). The person confirmed my order. It just got worse. There were two, large, hard, tasteless meatballs, cut in half on the sandwich. Tasted like cheddar cheese, not mozzarella and in my opinion, sauceless. It was not warm and while the bread was soft it was not even toasted. Sorry, but it was the worst I have had. I toasted the bread with butter and trashed the rest. A waste of $9.65 with tax. read more

This is one of our regular go to restaurants over the years. We primarily come here for dinner and everybody LOVES their Calamari Calabrese (extremely recommended). Each of us then has to choose an entree amongst the myriad of choices, which is made easier after sipping on a cocktail. The portion are ginormous, delicious and combined with the bread (pizza dough) are thoroughly relished. We continue to look forward to returning to this restaurant. read more

I had my father's Memorial at Frankie & Augie's just yesterday we had 45 Guess and all of us couldn't be happier with the food and the service and the price. The staff is on top of their game they're polite and the food was delicious. I would recommend going to have for dinner or to have a family function we couldn't be happier thank you so much you made it a special day read more

BEWARE!!!! I just picked up a takeout order that I ordered directly off the menu I was given and then was overcharged by $8. When my husband questioned the charge he was told that the prices had changed! Never again will I be ripped off by Frankie and Augies. They have lost this customer for good ! read more

*SIGH* I really want to like this place but I've ordered take out from them with the exact same order FOUR times and ALL FOUR TIMES my order has been messed up or missing something. Tonight (and every other time) I ordered the Clipper Magazine Coupon deal... Family Meal for $25... it includes: 1 Large Pie, 10 Wings, 8 Garlic Knots, Salad with choice of dressing, and a 2 liter bottle of soda... WELL. . . . The 'large' pie was not so large, more like a medium pie . . . . The 8 Garlic Knots were very doughy and came without marinara sauce . . . . The '10' count of wings were missing 2... tonight we got 8 wings (with NO blue cheese dressing)... I'm sorry but I can't eat hot wings with no dressing... . . . . The salad was pretty good with their house dressing . . . . The 2 liter soda (I told the girl on the phone I wanted a Diet Coke... hubby came home with Sprite.. GRRR!) **Over all we have never been happy with our take out service. Not too sure if we will ever order from here again... :-/ read more

One of our favorite restaurants in town! Delicious Italian food and amazing pizza with a very very extensive menu. Frankie, the owner is so nice and works with his parents and family members. We have been ordering food and taking out because of Covid and it's just as delicious as if you were sitting there in the restaurant. Every order comes with fresh baked bread right out of the oven, yummy. Prices are very reasonable for what you get. Some of my favorites include chicken Parmesan with a side order of broccoli and garlic and oil and the Chicken delight salad which is one of the best salads that they make! They are taking all the necessary precautions for COVID-19 and they have a nice outdoor tent for dining. Keep supporting your local businesses! They need our help during this crazy time! You can place an order online by using their app! Support local businesses!!! read more

I only went in for pizza, eat-in. Pizza was meh. Good, thin, crispy crust, but the sauce was waaaay too sweet and thick for my taste.

Went in to get a few slices. The old man [owner?] was very disinterested AND annoyed when I asked about slices with toppings in the showcase. Some slices were half - not fully - topped and ridiculously small and thin for showcase slices. The topper: Old man informed me they were $4.00 each and charged me $14.63 {CASH} for the three $4.00 slices. He should be put in jail. Small wonder his Purchase of Oseola Manor went belly up . . . . Hey old man: for the 7 or so pizzerias within a 2 mile drive I will certainly NOT ever go to yours again. read more

My only concern is one unsettling employee. The entire staff is awesome but there is one girl with an attitude. I popped in one night for a bite and this girl was yelling at these two girls who were just sitting by themselves to get out repeatedly! I was in the dining room when I heard the commotion. I was so sad and it ruined my life! I felt so bad for those customers The culprit had black hair and wore glasses. DISCLAIMER: I enjoy this place of business read more

Katie was our waitress and she and her associate made sure the drinks were filled and the food was hot for the 70 people that attended this event. The food was excellent but the staff made it so relaxed and they were so professional that we will be back again. read more

I have eaten at this restaurant many times and the meal was excellent that is why I kept coming back. Today I drove down for my Birthday and to my disappointment they decided the reduce the portions and increase the cost. My wife's chicken parm had waterd down sauce and my daughter penne alla vodka portion was so small she was still hungry when we got home never again. read more