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    Frankie & Jo's - Ballard

    4.5 (226 reviews)
    Open 12:00 pm - 10:00 PM
    Updated over 3 months ago

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    Debra W.

    My first time at the Ballard location. The inside was just as quaint with an easy and chill vibe. Customer service was great. The employee was very friendly and easily handled our party of five. We went to Frankie and Joes explicitly for the summer seasonal flavors. They were all delicious but coconut joy which is reminiscent of an almond joy candy bar and the pineapple sangria were my fave of the three. The blueberry lavender was bright and full of the flavors of blueberry and a finish on the lavender side. It's great to know that no matter what location we visit, we are going to get stellar service and ice cream. My husband is not able to eat dairy and it's lovely to be able to go a place where we all can enjoy ice cream. Frankie and Joes is even the kiddos favorite over some of the other local Seattle establishments. The ice cream here will always deliver on flavors, fun flavor profiles, smooth and creamy texture with ingredients that you can absolutely feel good about.

    Rhubarb Yuzu & Mint Cookies & Creme - small cup
    Brian Q.

    My friend who I was visiting highly recommended this place, and for it being vegan ice cream, all I can say is wow! I tried their Rhubarb Yuzu & Mint Cookies & Creme. Both of them were so delicious and refreshing, and honestly I couldn't even tell they were vegan. The server was so nice, she let us sample basically everything, you honestly can't go wrong with any of the flavors. So good!

    Single scoop with 2 flavors in a cone
    Haley N.

    Love their ethos! Gluten free and vegan?! With coconut being their base?!!! Full send for me. Fun flavors too! Will deff be back. Also appreciated that they let us try out a few flavors before committing.

    The special but it was as permanent looking on the mirror menu as the regular items - Veracruz Vanilla. Caramel!!  May 2023
    Julienne P.

    We have been coming here for years and the ice cream is consistently good, even the new or seasonal flavors they introduce. I am gluten-free and dairy-free, and very picky on top of that so when Insee things like dates as an ingredient in the chocolate ice cream, my first instinct is to run. Thankfully, the first time I went there, I was with friends and felt peer pressure to be open-minded, because regardless of what ingredients it states are used, you cant taste them and the ice cream is really good. I would have been missing out this entire time! I love and really appreciate how generous they are in giving you as many samples as you need until you find what you like without making you feel guilty or like you are a burden or are wasting someone else's time. Thats how I found several that I love! My personal (and conservative) faves are chocolate, vanilla and mint choc chip. Everyone else goes for something more interesting and always is happy with it so you really cant go wrong! Service is good. They are happy to help. Its a small shop like every ice cream shop so plan on eating outside and outdoor seating is limited so be prepared to stand. You will love it and then be back for more!! Enjoy!

    Jamocha Chaga Fudge in a dark cocoa cone
    Layne D.

    Finally was able to stop by Frankie & Jo's after years of hearing good things. It's a cute little storefront that's within walking distance of the surrounding neighborhood. The people working were pretty nice. I got a mini scoop of the Jamocha fudge in a dark cocoa waffle cone. My partner got a standard scoop of the supercookies and cream in a regular waffle cone. The mini scoop was pretty big! I'd recommend starting small. We both really enjoyed our flavors. I will say the dark cocoa cone was to die for. The sign said they only make them once a year (I think..) so if they have them when you go I highly recommend getting one. So good! A little pricey, but overall a really solid spot. Hard to believe they are plant based!

    Sign
    Jonny M.

    Our last stop of the evening was for some plant-based ice cream at Frankie & Jo's. They have two other location (Capital Hill and University Village). We dropped in on a busy Friday evening (around 8:30pm). It smelled heavenly inside with fresh waffle cones being made. Nice that you can sample a few flavours. They had 13 flavours available (10 everyday and 3 seasonal). Scoops are pricey; $5.00 USD (mini), $7.50 USD (standard) and $9.50 USD (large). Pints are $14.00 to $15.00 USD. Their maple vanilla waffle cone ($2.75 USD) are easily the most expensive cones we've come across. - Large ($9.50 USD) - for our two scoops, we opted for the love of lemon (lemon curd swirl with lemon shortbread cookie) and California cabin (smoked vanilla and pine with a black pepper cardamom shortbread cookie). The texture was rich and creamy. The California cabin was unique and refreshing; first time having pine and we loved it. The lemon was exactly as described; a lemon square in ice cream format. It's pricey at F&J but the quality and flavours are on point.

    California cabin
    Dina P.

    What an amazing variety of delicious flavors and the serving sizes are perfect. It's a small cute little spot in Ballard with very friendly service.

    Sophia Y.

    I was really excited to try their magic sundaes at their Ballard location that opened up in the summer time. After much anticipation, I tried the Chaga hot fudge magic sundae ($12) thinking at this price point it would be at least double the size I received. It was in the smallest cup and the toppings were not what I'd imagine when I think of the word sundae. The soft serve like much of their ice creams didn't seem cold enough and overly very sweet. As someone that has a very sweet tooth, I found this dessert overwhelming in the sweetness with little balance. I think the concept was great but the execution was poor - perhaps it might be better if they renamed it to a soft serve stand vs. A sundae shop...

    Frankie's Brown Sugar Vanilla & waffle cone SuperCookies & Cream Miso chocolate cookie & Date Shake sandwich

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    10 months ago

    Vegan ice"cream" is not for me. Weird texture and strange flavors. I don't like savory dessert. Basil?

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    Page 1 of 6

    Ask the Community - Frankie & Jo's - Ballard

    Is the caloric amount the same as regular ice cream?

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    I'm visiting Seattle from Los Angeles, and this was the first coffee shop I tried on my trip. I…read moreordered a 12 oz hot mocha latte. About a minute after getting my drink, I took a sip and was surprised that it was cold--not even lukewarm, but actually cold. I didn't go back to ask for a remake because there were several people in line behind me and I didn't want to wait. Instead, I ended up microwaving it when I got back to my Airbnb. The latte itself was decent and had a strong espresso flavor, but the mocha syrup was way too sweet for my taste. I think it would have been much better if it had been about half as sweet. The price was also pretty high for a 12 oz latte. The customer service was disappointing. The young woman who helped me came across as rude and seemed like she didn't want to be there. That's especially unfortunate for a business located in the middle of a major tourist area. As for the drink, I'm not sure how a hot latte ends up being served cold, but it definitely shouldn't happen. I also sampled the tiramisu gelato, which was overly sweet and didn't taste very authentic. Overall, I regret spending the time, money, and calories here. There are too many great coffee shops in Seattle to settle for an experience like this.

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    Molly Moon's Homemade Ice Cream - Two scoops. orange creamsicle and matcha strawberry

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    What a cute little ice cream shop. I know they have multiple locations, but I still think their…read moreproduct is delicious. I think it's hilarious that they sell lactaid at the counter. So funny. The staff is kind and is more than happy to let you sample to your heart's desire. There is seating both inside and out. I am sure on summer evenings this place is insanely busy, but on a Monday at approximately 2PM, I didn't wait in a line at all. They had fun summer flavors such as apricot crisp, blueberry cheesecake, cherry chunk, and strawberry sorbet. I tried two different flavors, and both were delicious. Both flavors were extremely creamy, even the fruity flavored ones. I started with the strawberry sorbet. It was refreshing. The strawberry really shined through and was extremely fresh tasting. I feel like strawberry flavoring can sometimes come off as artificial, but I did not have that experience with this ice cream. The second flavor I sample, and my favorite one of the day was the honey lavender. It felt like you were walking through an organic lavender field. As always, cities have expensive ice cream, but I am just a girl, so I will get a sweet treat.

    Great place for ice cream!…read more It looks like they make their ice cream here because they have a little viewing window showing them dispensing something into a container (looks like a giant tub of soft serve). Lots of flavors to choose from, including season items that rotate. We all enjoyed the ice cream, especially the kids. It's worth a stop!

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    2 girls working and neither wanted to help. I had to ask can I buy something. I asked about the…read moreCarmel. Was selecting was going to get a variety, and asked what is the price per pound or ? Rudely said $3.50 each. So the 2 I started with I said ohhh ok just the 2 I had picked. So $7 for 2 small Carmels. And I guess the 50 cents extra was added for ‍the girl was rude. So 7.50 for 2 very small Carmels. I'm all for supporting small business, but no prices listed kinda made me feel they gouge me on prices. And being it was a tourist location I guess that's what they do. The 2 girls working maybe just having a bad day. I was the only customer in the shop. But neither wanted to look up and help me at first. But at least the Carmel was good.

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    3.5 stars. Hello Robin is a cute neighborhood cookie bakery on Capitol Hill. The location was…read morecalm and quiet with some street parking available, but easy to get to by bus as well. Inside, it was fun to see the more open kitchen floor plan where I imagine it is entertaining to watch the baking in action. As for the cookies themselves, my partner and I got the open-faced ice cream sandwiches, one orange habanero chocolate chip cookie with vanilla ice cream and one lemon poppyseed drizzle with blackberry cobbler ice cream. I felt that the flavors of both cookies were good, and I enjoyed the added crunch of the topping sugar and light spice in the habanero chocolate chip cookie. However both cookies felt fairly dry, with the ice cream doing little to help. The Molly Moon's ice cream flavors were pretty good, but generally this is just not my favorite ice cream in the city. The service was good, nothing much to touch on for that topic.

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    Frankie & Jo's - Ballard - icecream - Updated September 2026

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