Great service! Made an appointment same day, quick response with a great deal! There's a waiting…read moreroom, so I was able to work while they worked... I was in and out in under an hour. Friendly team, windows look great! Thanks again ;-) have already referred one person!!

Called for a quote for same-day service. They were polite and professional and offered to squeeze…read moreme in. Upon an in-person inspection, they determined that my vehicle didn't need to undergo the service I thought I needed. I greatly appreciated their honesty and will definitely be back should the need arise!

Very disappointing experience. The technician, Cliffton, called me four times starting at 8:03 AM…read morefrom his personal phone number. Because I did not recognize the number, I had no way of knowing who was calling. I was at the gym at the time and never received the text message I was told had been sent. After listening to his voicemail, I returned his call at 11:37 AM. I was only about five minutes away from my home at that point. However, he was upset that he had been unable to reach me earlier, despite the fact that my appointment window was scheduled for 12:00 PM-5:00 PM and he was attempting to arrive well before that window. When we spoke, he was rude, unprofessional, and even hung up on me, making the interaction very uncomfortable. His tone and attitude were completely unnecessary given that I was still available within my scheduled appointment window. To be honest, even though I was in the process of cancelling, the job was still completed. I later spoke with Kendall, the manager, who was kind, professional, and took my concerns seriously. He stated that he would escalate the situation and even offered to have his boss reach out to me, which I greatly appreciate. The other manager Joe called as well and stated everything would be documented. I appreciate the swift response from him as well. However, Cliff's behavior was inappropriate and unacceptable. No customer should be spoken to or treated in that manner. I never want anyone else, especially another woman, to experience the level of disrespect I encountered during this interaction. Don't ever let this man be the technician calling your wife, girlfriend, daughter or any woman period for a service! See the picture below of the EXACT man who was so rude and disrespectful! BEWARE!!!!

This is a review of proper customer service when you don't get it right the first time. I had a…read morewindshield replaced on my 2000 Land Cruiser. The tech warned me before starting that on old cars, things like plastic molding may not survive the work. I accepted the risk, because my windshield was horrible and needed replacing. He removed some plastic molding around the windshield and told me he wasn't able to put it back because it was damaged. He did inform me that if I took the car in, they would cover the labor of putting in new molding (which is cosmetic - the windshield replacement was done). Well, when I took it in another tech looked at the work and very plainly said "this was done incorrectly and it's our fault the molding was damaged. We'll take care of it." Apparently the tech who did the windshield replacement had caused the damage to the molding by taking it off improperly. They ordered the parts and installed the new molding. So, while I was obviously not pleased with the damage from the initial install, I was impressed by their transparency and willingness to own up to the mistake and do the work to make it right. Too often, businesses will fight you and try to find ways not to honor their work. So, a tip of the hat to the team in Marietta.

One of our fleet vehicles had a rock strike the windshield while driving, resulting in a six-inch…read morecrack. Our leasing company referred me to AutoGlassNow, and I received a callback within an hour. They quickly scheduled an appointment that worked with my availability. Throughout the entire process, communication from AutoGlassNow was consistent and reliable. The technician, Albert, called ahead to confirm his arrival time and clearly explained the replacement and camera recalibration process, including how long it would take. From start to finish, the job was completed in about an hour. I highly recommend AutoGlassNow. In fact, I've already scheduled them to replace the windshield on another one of our fleet vehicles.

Got quote for 337 said it was good for 48 hrs then I called them to make sure of the price then it…read morejumped to 428 called back a second time a second time to update a the phone number then the price went up again to 498 and that was with a 30 discount his Name was Alex the guy I was speaking with when I asked why the price kept going up he tried to tell me it was because the Nissan needed a special type of adhesive so I canceled the appointment and went somewhere else for a lot cheaper their is no way the the price kept changing like that in a span of 20 min that was a $200 difference

Josh was very responsive, knowledgable, and punctual in replacing my rear windshield. He was very…read moreprofessional and was happy to answer all my questions. He did an excellent job with the replacement and I would recommend him to others. His pricing was great too!

Josh answered in a timely manner and was very professional. Answered all questions and took time…read morewith me. Quality was the same as a few of his competitors but I didn't get racked of coal.

Paul was great to work with! He was diligent and honest. He even cleaned out the debris from inside…read morethe cracks of the windshield before replacing the new windshield. It was a smooth and easy process. Would definitely recommend this company! Paul even let me watch him while putting the new windshield in. Has a great experience from the beginning to the end.

Quality service and excellent work. Worked well with insurance and took care of us quickly.read more

Driver's side window died without warning in down position. Started to rain after parking, so I had…read moreto cover open window with a towel around 4am. More rain was expected later in the AM, so I did a quick Google search for repair. Called and left message. My call was returned around 7a. Got placed on Carlo's work orders for that AM and by Noon he'd arrived and replaced my window motor. Quick, convenient, mobile, reasonably priced. Give him a call if you find yourself in a similar situation.

Carlos was called to my BMW driver's window he came back the next day with a regulator and somehow…read moreinstalled it on August 8th then November 15th I called to report the window wa not working he came by opened the door and told me the part was defective and I had to pay for another part. He is very deceptive and will not disclose where he purchase the junk part that was not up to standard. Why do I have to pay you again after paying $318.00 in August. Took my car to BMW and I was told the part was a junk and I had to replace the regulato . He obviously supports a junk yard for parts. He has not returned the my money and I refuse to recommend this devious underhanded business man.. Will post on BBB site.

I've never experienced the immaculate customer service I received today at this facility. They were…read moreextremely fast and provided the best service I've ever seen. I'll always come here for my window tinting needs. Simply amazing!!! Very talented group of individuals here!!! Thank you! Thank you! Thank you!

These guys are Amazing. They made my car look incredible. (Alpina B7) And when I asked about a…read moreslight concern on the rear windows, they accommodated and made it right. Zack is the truth and I'd highly recommend these professionals. Extremely professional.

The doctor needed the glass doctor stat!…read more I am happy to report that the glass doctor took care of my auto glass quickly, efficiently and cost effectively so that I could go about the business of being a Medical doctor! Thank you "Jeff" the manager for going above and beyond the call of duty!

While I enjoyed the experience of getting my windshield repaired (in & out in no time), the crack…read morespread AFTER getting fixed. I have called twice to no resolve. The only thing I was told is to either pay for a new windshield or file a new insurance claim.