I never in life had a cracked windshield til now. I've owned like 3 cars. So, when my windshield…read morehad a bad crack in it - I panicked. I didn't want to use Safelite due to bad reviews so I turned to other shops. I personally prefer mom and pop shops anyway! Jesse is soooo responsive with email and calls. I kid you not. Such a nice guy. Especially when I had a small meltdown on the phone, lol. Horacio and another team member (I am so sorry for blanking on name) came by and fixed my windshield. Super great guys and very dialed into their jobs. The job itself took less than an hour. They even saved my car stickers!! :)

Very friendly staff. Efficient and work done quickly. After replacement instructions were clear and…read morehelpful. Highly recommend to anyone needing glass repairs.

Had my front windshield replaced here a year ago and started having trouble with the rain sensor…read moreand driver assist functions shortly after. Took my car to the dealership, not realizing that these issues stemmed from the windshield itself. After just a visual inspection, the dealership told me the glass had been placed incorrectly, that it was sitting just a little too low in the window frame and that this was the cause of the issues I was experiencing. Well, Safelite is supposed to have a lifetime guarantee on their work for as long as I own the car, so the dealership and my insurance company both said to take it back to Safelite to have it fixed. As soon as I showed up to the shop, the guy working here starts telling me how the techs at the dealership "do not know what they are talking about" and how Safelite is not responsible for the malfunctions, even though I had a report from the dealership explaining exactly what the problem was accompanied with a video and detailed explanation. He also said he "could do me a favor and take a look" even though I had this appointment booked for several weeks before today. He followed that up with any cost incurred would be out-of-pocket since I took my car to the dealership and had them look at the vehicle, even though the dealership never actually worked on the windshield and just performed a visual inspection. Zero accountability. Zero professionalism. Zero customer service. Zeroes across the board.

Very disappointing experience. The technician, Cliffton, called me four times starting at 8:03 AM…read morefrom his personal phone number. Because I did not recognize the number, I had no way of knowing who was calling. I was at the gym at the time and never received the text message I was told had been sent. After listening to his voicemail, I returned his call at 11:37 AM. I was only about five minutes away from my home at that point. However, he was upset that he had been unable to reach me earlier, despite the fact that my appointment window was scheduled for 12:00 PM-5:00 PM and he was attempting to arrive well before that window. When we spoke, he was rude, unprofessional, and even hung up on me, making the interaction very uncomfortable. His tone and attitude were completely unnecessary given that I was still available within my scheduled appointment window. To be honest, even though I was in the process of cancelling, the job was still completed. I later spoke with Kendall, the manager, who was kind, professional, and took my concerns seriously. He stated that he would escalate the situation and even offered to have his boss reach out to me, which I greatly appreciate. The other manager Joe called as well and stated everything would be documented. I appreciate the swift response from him as well. However, Cliff's behavior was inappropriate and unacceptable. No customer should be spoken to or treated in that manner. I never want anyone else, especially another woman, to experience the level of disrespect I encountered during this interaction. Don't ever let this man be the technician calling your wife, girlfriend, daughter or any woman period for a service! See the picture below of the EXACT man who was so rude and disrespectful! BEWARE!!!!

The crew came out did a great job and they showed up on time completed the service as requested and…read morebrand. New glass was placed great final view.

Communication could have been better and more effective. However work done was very thorough and…read moreefficient. Thank you.

Be aware! They make you pay $200 recalibration fee and they don't even know how to recalibrate…read morecameras. They will say they do but they really don't. I got my Honda windshield replaced recently, lights came on my dashboard, and they had to take it to an actual professional to fix the problem because they couldn't. Multiple days wasted. The fee is a scam just to take your money!

I had a small chip in the windshield of my car, and since these small chips grow to large cracks…read morewhen the temperatures become extreme, I asked one of my neighbors who happens to be a manager at Ed Voyles Honda whom he would recommend for a glass repair. He pointed me to Xpress Auto Glass in Marietta, and I want to give Nelson and Ashlyn a 5 star review for their phenomenal customer service and quality work. Thank you very much! I'll be back for any future glass repairs! :-)

One of our fleet vehicles had a rock strike the windshield while driving, resulting in a six-inch…read morecrack. Our leasing company referred me to AutoGlassNow, and I received a callback within an hour. They quickly scheduled an appointment that worked with my availability. Throughout the entire process, communication from AutoGlassNow was consistent and reliable. The technician, Albert, called ahead to confirm his arrival time and clearly explained the replacement and camera recalibration process, including how long it would take. From start to finish, the job was completed in about an hour. I highly recommend AutoGlassNow. In fact, I've already scheduled them to replace the windshield on another one of our fleet vehicles.

They are more important than you are. At least that's how they act. I can't tell you about their…read moreglass service as I didn't get that far. They won't say squat till they have all your contact info. My phone number has nothing to do with the price quote. I think they just want to be able to spam you into oblivion.

I had a really positive experience with RJ's Auto Body Plus. The staff was friendly, explained…read moreeverything clearly, and the repair work was done carefully. My car looked great when I picked it up, and the whole process felt straightforward and stress-free. I'd definitely consider coming back if I need body work again.

My car was beautifully done - back fender from crash and front fender from a minor mishap. Looks as…read moregood as new. Staff was very respectful and honest. Didn't enjoy being in the middle of a pricing dispute with Progressive and RJ's but nothing I could do, and they got it resolved relatively quickly. I appreciated that my car was detailed and looking sharp when I got it back. Suggestions: make sure you get the estimate and review rates with insurance agent to avoid the same issue.

I called to get a repair but the man that answered the phone was extremely rude. I couldn't make…read moreout if I had the right place since he just answered the phone "yeah". When I verified this was the place and explained that the greeting was mumbled he shouted" mam what do u want!" Nothing. Nothing at all. Click They may fix good windshields but I'll never know seeing that they cant even be respectful to potential customers.

Unfortunately I got a big chip in my windshield. So of course I called LeBron. This is my 3rd time…read moreusing his services with 3 different cars over the past 10 years. I didn't trust anyone else to repair my windshield. He does excellent work and you are in and out in about 30 minutes.

Showed up on time, provided excellent customer service and left work area clean. I highly recommend…read morethis business and would definitely use them again. They did a superb job on my headlight restoration and provide warranty on their services.

So great! Super nice customer service. Prompt and communicative. Came to my house, fixed my broken…read morewindow, cleaned up within an hour. Super nice and courteous and fare pricing. Turned a crappy day around! 10/10

Joshua was reliable, professional and knowledgeable. He also went above and beyond to help me with…read moreanother part of my car. Thank you!

Joshua was absolutely amazing the quote was the best I've received all over town and my car looks…read moreamazing I will refer as many people as possible. I'm so grateful to have found such an affordable price at top notch quality Service!!!

I didn't know what to expect going to an auto shop on cascade rd but I rest assure you that Cards…read moreAuto Service on Cascade Road is the place to go. I recently had to replace the windshield on my girlfriend's 2018 Honda and we couldn't have been more satisfied with Cards Auto Service. We were greeted with a warm smile and friendly conversation from the mechanic, Card. He quickly assessed the issue with our windshield and provided us with extensive knowledge of the lane assist system associated with the replacement. His expertise and attention to detail gave us peace of mind that we were in good hands. What impressed us the most was how quickly and efficiently Card was able to replace the windshield. He predicted that the service would take longer, but to our surprise, it was completed in no time at all. It was clear that Card takes pride in his work and goes above and beyond to make sure his customers are satisfied with his service.

Yeah it's a no for me. First red flag, he wouldn't confirm who he was when I called. Wanted to…read morefirst know who's speaking as if I'm a bill collector or something. Is this your business line? So I've been talking to this guy for days about the appointment. He told me today at 3pm to which I told him I land at 2 and I would come straight there. At 2:45 I texted, no reply. At 2:50 I texted to tell him I'm 15 mins away which would mean I would be 5 mins late than the appointment time. He first says he doesn't know who I am, what car etc... very short and rude. Then I explain and he says well you can come and I'll start on you after the car I have now. How did you give me an appointment at a time that you already had someone booked? My gut told me not to show up so I didn't go. Buyer beware.