1. Friendly Steps Flooring

    1. Friendly Steps Flooring

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    Dublin, CA

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    Friendly Steps Flooring

    4.7 (71 reviews)
    Closed 9:00 am - 5:00 pm
    Updated over 3 months ago

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    Marc K.

    Esyfloor removed our old carpet, tile and vinyl that was installed in 1993 and replaced it throughout our house with new updated Cali Bamboo vinyl planks. Our place looks totally refreshed and we are very happy with results. I was referred to Paulo by Cali Bamboo and Paulo immediately responded and provided measurements and a fair quote. He alerted us to Cali's sale price on the product which saved us 25%. He scheduled the crew led by Enrique. The crew was prompt and friendly and cleaned up after themselves after each day on the job. When it was determined that our old baseboards would not work Paulo immediately ordered new baseboards for us and delivered timely and without increased cost. I can't say enough about this company that is professional and efficient and delivers at a fair price and meets deadlines

    Kitchen to dining room
    Chris K.

    My wife and I recently moved and decided to replace the carpet and linoleum in our new house. We literally went to 8 different locations and looked at dozens and dozens of types of hardwood and laminate floors. I did not realize how difficult it was to make a decision on what type to get until we started the process. Ironically while at one of the big box stores we ran into a past co-worker of mine and he recommended we stop by Esy Floors in Dublin. We stopped in and were immediately greeted by Paulo. He was exceptionally helpful and friendly during the process. During our review of the many products they had both my wife and I found and fell in love with the hardwood floor we wanted. Not only did we find the floor we wanted but Esy Floors was significantly less expensive then the other 8 locations we visited. We knew it was meant to be and we booked them to install a few weeks out. His crew came several days before to store the hardwood inside to let it acclimate to the inside temp. On day one of install they were on time and they installed close to 2,000 sq. Ft of floor (including closets) in about 3.5 days. The moment I realized we made the right choice was when a few weeks later we noticed a slight uneven board in the hallway. We called Paulo at Esy Floors because we were concerned over time the board would wear or crack. He immediately sent over his lead installer who removed our baseboard, cut out the uneven board, and replaced it with a new one. His crew was very professional and cleaned throughout the entire process. If you are looking to have any type of flooring installed I know how it goes and you will visit every place imaginable, but please make a stop at Esy Floors during your quest and I promise the price, quality of installation and service will top your list! Chris King

    Ramakrishna D.

    Last week esyfloors installed hardwood floor in my living room. They did an awesome work. Paulo is an awesome guy and super cool, very easy to work with him. Installation crew is superb. They cleaned up everything after installation is done. I highly recommend esyfloors.

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    13 years ago

    Good job edo... great work... thanks for doing all the 15-20 properties for us in the past... looking for much more business in the future.

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    Page 2 of 2

    Ask the Community - Friendly Steps Flooring

    Review Highlights - Friendly Steps Flooring

    I emailed Emmanuel at the end of the week and he was ready to do the work the following week.

    Mentioned in 13 reviews

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    S&G Carpet and More - Dublin - You Pick the Floor We Do the Rest - Including Baseboards

    S&G Carpet and More - Dublin

    (181 reviews)

    Really felt taken care of by the team at S&G Carpet. I had carpets in my new condo replaced, and it…read morehas really brightened up my new home! It feels so soft and plush, I now prefer just walking around barefoot because of how comfortable it is. I really want to give a special shout out to Vahn Manuel, one of the flooring consultants, and Elias Dayeh, one of the in home sales consultant. Elias came to my home and was able to create a floor plan, go through the pricing with me, listened to all of my questions and concerns, and gave me a VERY reasonable quote. While I never met Vahn, he made sure I was taken care of! He has been responsive and easy to speak with over the phone and email. He and Elias both helped me get the information I needed to also submit an HOA application quickly to get approved to replace the carpet. After the carpet was placed, I did notice a very small black stain. I almost missed it, but once I knew it's there my eyes were always drawn. I felt bad reaching out to Vahn about this one small stain but he reassured me that it's their responsibility to fix it and will send someone over. Overall I'm very happy with this project, would recommend S&G Carpet :)

    Parking lot was clean, store was clean and organized, store was extremely welcoming from multiple…read moreemployees. The associate that helped us out with Nathan although Nathan was new, he was very informative was extremely customer service oriented, and when above and beyond to take his time with us and create an open dialogue. Would highly recommend Nathan for help at this location or anybody who's there was very nice and helpful.

    Carpet One Floor & Home

    Carpet One Floor & Home

    (262 reviews)

    This store was about 5 minutes from my grandmother's house. They let me check out 5 LVP and SPC…read moreflooring samples to check in my grandmother's home against her kitchen cabinets. Her cabinets had what I would describe as a subtle pink hue to them and therefore it was very difficult to find flooring that both contrasted and toned down the subtle pink hue. After 3 trips to and from the store I had found the winner. I was a little dissapointed that the install date was about a month out but at the same time the need for expeediency was mine, and not their fault. That said the two sales people I interacted with were the absolute best. I could not have asked for better help. The install guy, Oscar, was fantastic with communication. He was able to handle add ons with ease and called to verify specifics during the install, rather than just assume like some companies do. He called me and asked me directly, and I sincerely appreciate that. Not only that, but the two last minute necessary add ons did not raise the bill substantially like it might at some other places. Their prices were fair and I feel like I got a good deal, especially given what I percieve to be the high quality of both the product and the installation. I would absolutely use them again for future projects!

    We had a wonderful experience with Carpet One replacing our laundry room flooring with all new…read more12x24 VCT tiles. The store staff were very helpful navigating us through the selection process questions and answers. Our installer Alberto worked long hours past 5 pm installation day to complete this job. The pattern layout was perfect and I highly recommend him. And many thanks to Ivan the installation supervisor who coordinated timely shipping of the tiles from Georgia when we needed a few additional for completion. It was a 5 star experience.

    Alfonso's Carpet Service & Flooring

    Alfonso's Carpet Service & Flooring

    (117 reviews)

    We had a great experience with this company from start to finish! After we reached out, the owner,…read moreAlfonso, came out quickly to provide an estimate. His quote was very competitive and ended up being the best value compared to the other companies we contacted. The crew was prompt, professional, and easy to work with throughout the entire project. They replaced all of the carpet upstairs with vinyl plank flooring and also installed vinyl plank in our bathrooms. The quality of the work exceeded our expectations, and the entire project went very smoothly. We were so happy with the results that we asked them to complete additional areas of our home. They were able to quickly get more materials and seamlessly add the extra work to the project. We highly recommend Alfonso and his team to anyone looking for quality flooring, fair pricing, and excellent customer service. We couldn't be happier with how everything turned out!

    I decided a few weeks ago that my carpet has to be replaced with a better flooring without the…read moreoften shampooing and vacuuming. Given I have 2 cats and dogs, it's a lot of work! A phone call to Alfonso led me to visit the showroom within an hour. I was greeted by Angy and met Alfonso. The same day, I picked my choice of LVT flooring and an appointment is set up after the measurement. Angy was extremely helpful, very knowledgeable and responsive to all inquiries. After a few days. the project started in the morning and was completed early afternoon. The Team did a fantastic job. They were quick and thorough. I love my new flooring! I highly recommend Alfonso and Angy on your next flooring project!

    Abbey Carpet & Floor - Livermore - Karndean product is great! Could not have made a better choice

    Abbey Carpet & Floor - Livermore

    (93 reviews)

    Had wood/laminate installed in hallway and 2 bedrooms It's…read moreso hard to find good reliable companies but this guys exceeded my expectation. They professional, showed up timely and completed the job quickly. Our floor looks beautiful. Thank you Dave and Joe for coordinating. The workers were super good in their job

    Our home's previous owner had all of the flooring replaced before we purchased the house in 2021…read more He provided us with the Abbey Carpet & Floor receipt, and when we completed our final walkthrough, the floors looked beautiful. Unfortunately, after only six months, the flooring in our kitchen began peeling, bowing, and separating. Before long, the same issues started appearing throughout the house. We contacted Abbey Carpet, and multiple representatives came out to inspect the flooring. They confirmed there was no water damage and appeared to recognize that the installation had not been done correctly. I spoke with the manager, Gary, several times. During those conversations, he acknowledged that the installer (who I was told had since passed away) had installed the flooring without a vapor barrier at the previous homeowner's direction to save cost. However, the flooring manufacturer clearly states on the packaging that a vapor barrier is required and that the flooring should not be installed without it. He verbally attempted to me that they had installed it incorrectly. Despite acknowledging the issue, the only resolution offered was approximately 50 square feet of replacement flooring, with no labor included. That amount wouldn't even cover a single bedroom, let alone address the damage throughout the house. For months, I tried to work with the company, making phone calls and pleading for a fair resolution. Eventually, I sent a formal demand letter, but I never received a response. To make matters worse, I learned the company did not have the required CSLB bond coverage in place at the time of installation, leaving us with virtually no recourse. We are now facing approximately $16,000 in losses because the flooring was installed improperly. This has been an incredibly frustrating and disappointing experience. We have small children, and the damaged flooring has created raised edges and separated planks that have caused them to trip and get hurt. I expected a company to stand behind its work, especially after acknowledging what went wrong. Instead, we are left to bear the full cost of correcting a preventable installation error. It's been 5 years and are still dealing with this. It's very disappointing. If I could give zero stars I would have to. That's how heartbreaking this has been for our family. To pay for our floors to be done again is a huge financial burden.

    Friendly Steps Flooring - flooring - Updated September 2026

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