This is the only shop I have used for my car that I purchased brand new, one front end repair and…read moreone rear end repair. it's been about a year since my last front end accident and when I went to change my engine air filter I found that my air filter housing that brings air in from my grill to the engine was completely missing. I ended up having to spend $120 to fix it. This morning when I opened my trunk I saw a small plastic tab fall, when I inspected further I noticed all of the plastic tabs on the trunk were not there. It appears at first glance the repairs are good but then you start finding things they missed and now I'm scared of what else they missed and half-assed.

My car got the VIP spa treatment at this collision center. It went in looking like a zombie extra…read moreand came out ready to walk the red carpet. I half expected a paparazzi frenzy when I picked it up.

I have a low mileage classic car that I love very very much. A careless driver hit me and I was…read morereally upset. Luckily, that driver had insurance. I didn't want to take my precious car any old place to get the body damage fixed. I did a ton of research to find the right place that could do a fantastic job fixing my car, and would also take the other driver's insurance and make sure that insurance paid for all the work. Quality One Dent had nothing but great reviews so even though it's quite a drive from where I live, I decided to take my car there. It was really easy to schedule and get my car in for an estimate. JP and Danielle were easy to talk to and work with. They kept me updated on the progress of the repairs to my car. And they appreciated how much I love my car and took care of it for me. Quality One Dent did a phenomenal job fixing my classic car. It had looked great before the other car hit it and I hoped that it would still look great after the repairs. Quality One Dent had to search all over the US for various decals and parts and the car looks brand new instead of a little bit faded, as it had before. I'm very meticulous and have high standards, and I was really pleased to see that they do as well. On top of making the car look better, when they reassembled the body parts, the car actually drove better than it had since I bought it. I'm the 7th owner of the car. When I bought it, it had a few alignment problems which I'd spent a lot of money to try to fix but it was never perfect. And the steering column always vibrated a bit as I was driving. Somehow, after Quality One Dent reassembled the front end, the car drives much more smoothly and the alignment is perfect. So it's more than I expected and I'm overjoyed at the job that they did. They took the time to match the paint perfectly. I learned that the antique decals had taken a lot of time and patience to remove properly without damaging the body. They got it all right and the car looks amazing.

Based on their very high rating on Yelp I visited Quality One Dent on Dec 17 2024, for a repair…read moreestimate for front end damage on my 2025 Volvo XC60. While examining my vehicle the estimator Paul allowed the hood to free-fall onto the safety catch, which was still in an up position, likely because it was not functioning correctly due to the front end damage. I saw this as it happened, but not quickly enough to prevent it. We opened the hood again to find the frame of the safety catch now pushed down inside the surrounding platform. Paul immediately apologized and said, 'that's on me.' He tried to return the safety latch back to its original position but failed. He then asked for the keys and drove the vehicle inside their shop to repair the catch. He returned with the latch held in place by duct tape surrounding the frame of the catch (you can see this in the photo attached to this review). He assured me they would 'take care' of this when I brought the vehicle back for repair of the front end damage. Upon receiving their repair estimate via email later that day I noticed it included a line item for $96.47 for the safety catch. The line item showed labor was 'included.' At this point I decided it may be better to take the vehicle to a certified Volvo repair center because the estimate from Quality One indicated they were not qualified to re calibrate the front end camera. I returned to Quality One later that same day to ask for compensation for the broken safety catch. Paul seemed willing to compensate me for the damaged catch, but then the owner PJ was called in. PJ basically said as far as he was concerned the safety catch was already broken and I should just have insurance cover that cost as part of the overall repair. I tried to reason with him, but he wouldn't budge. This has been very upsetting for me, as Paul clearly admitted to breaking the frame of the safety catch. At this point there is nothing I can do but post this review as a warning to others who are considering using Quality One Dent for their repairs.

Friendly staff, timely repair. On quality, I have some…read moreconcerns... The pain match was amazing, no difference between the replaced door and the rest of the car. During the initial review of the car, before repair, I specifically pointed out everything I saw, and thought they were taking notes. When I received the car back, one are I had pointed out had not been repaired (alignment between two pieces), so had to go back for them to fix (didn't require paining, just adjustment, so done in few minutes). Not sure how they missed that as it was easy to see and I had specifically pointed it out. Wondering how they check the car before returning to the customer. The second issue was that they had to replace a wheel that had been scratched. when I received the car back, the steering wheel wasn't straight. From experience, that should be an easy fix (again, how did they miss that during quality check before returning the car??). They took the car to whoever did the alignment, and they couldn't fix it; they said that if they straghten the steering wheel, they lose alignment and if they align the steering wheel is not centered. Carstar simply gave up and said they couldn't fix it. I know a place where I take my cars for alignment, so I asked Carstar to pay foir it. They asked for an alignment quote first, but that means at least two trips, so I went ahead and aligned it (this place said it was easy and very standard, steering wheel is now good and the car aligned). Sent the invoice to Carstar and I don't really have high expectations on getting this reimbursed, after the slow communication we have seen after the car was return upon completing the repairs. My opinion only: it seems thet adertise a lot about the lifetime warranty and how great they are on that, but in reality they drag their feet, they lack a good quality control, and some of the shops they use for "other things" (like alignment in this case) are not the best at what they do.

I had a freak accident occur with my six week old Civic. An umbrella from a local restaurant blew…read moreinto the air and damaged my hood and roof (dents and paint removed). I took my car to CARSTAR where the work started on Tuesday morning when I dropped my car off. They completed the work by Friday afternoon. After inspection the paint matched perfectly, I couldn't even see where they started painting and the original paint stopped. The dent repair was immaculate, I couldn't even see where the original damage was. The staff was super friendly and accommodating even with me picking up my car late on Friday. They were in constant contact with me, notifying my when my car was progressing to the next "stage" in the repair. The only thing that I wished would have been different was the interior was kinda dirty, but maybe body repair shops do not consider cleanup as part of the work? If that is the case, no worries. Nothing was stained, just had to wipe some surfaces down and do some quick vacuuming. Overall I will take my car back to this body shop. Great work all!

Wreck Effects Auto Body is truly a rare gem in the auto industry…read more We were referred to them by our trusted mechanic after our family SUV was involved in an accident. Not only did they store our Lexus LX for nearly two months while the at-fault insurance company (cough USAA cough) dragged their feet, but they also helped protect us from being bullied and ignored during the entire claims process. They advocated for us when the at-fault's insurance company stopped responding to our emails and calls and walked us through every step with patience, clarity, and compassion. When it came time to purchase a replacement vehicle, they even did a pre-purchase inspection to make sure it was safe for our family. That kind of care and attention to detail is something you don't see every day. Everyone we interacted with at Wreck Effects was genuine, kind, and down-to-earth. They never tried to upsell us or take advantage of the situation--instead, they extended us grace, gave us honest advice, and went above and beyond when they didn't have to. I would recommend them to absolutely anyone, especially those with luxury vehicles. Their professionalism, communication, and integrity are unmatched. If you're looking for people who will treat you like more than just a number, this is the shop to trust.

Work was done great! I've used some other shops before and I noticed issues later on. For context,…read moreI have an older vehicle but the paint match is perfect and it's around 2 months from receiving my car back from them. Very pleased with the work and great job!

I had a dent in the body line of my hood, and most places told me it wasn't possible to fix without…read morerepainting. These guys made it happen with a super quick turnaround! They also removed two other small dents, and the results were flawless. Couldn't be happier with the work--I'll definitely be back for any future body repair needs.

Highlands Auto Body helped me out so much getting a mirror replaced on my car. Due to weather…read moreconditions and issues with my battery, I had to move around my appointment to get it replaced a few times, and they were very understanding. They even helped with an extra problem I was having. Tony is super helpful and follows through. Very pleased with the work and professionalism here. I was able to get the initial estimate and details all via email, and then just bring the car in when it was ready to be worked on. Super convenient for a busy schedule. Can't recommend them enough.

Excellent work and customer service! I recommend this small business body shop to anyone in the…read moreHighlands Ranch and Littleton area.

Let me start off by saying this shop does good work. I had scheduled my car for repair and they…read morecompleted it in a timely fashion and overall it looks pretty good. The day I pick up the vehicle, I was so excited about the cleanliness of the repaired damage, I took a video of it on my phone before I left the shop. Shortly after I left, my TPMS (tire pressure monitoring sensor) light came on indicating that one of my tires had low pressure. So I immediately called the shop and informed them of what happened, then pulled over to check if I had ran over a nail or something. It appeared that one of my tires had been slashed. It appeared to be holding pressure and Unfortunately I had already driven too far to make it back to the shop before they closed so I waited until the next day to bring it in. It is now the next day, I informed them of the situation and explained to them that the TPMS light was not on when it came in for repairs and that I had not stopped/parked the vehicle after I left the shop so the only place it could've taken place was at their facility. Now I'm not saying they caused the puncture but this is not the type of puncture caused by running over something in the road. It looks more like my tire was slashed with some sort of knife. More than anything i just wanted my car back the way I gave it to them(in regards to nothing wrong with mechanicals/anything related to wheels or tires). But they were quick to point blame at anything or anyone else besides. Reviewing the video I took, I was able to notice the slash. Mind you, I had not even started the vehicle at the time I took the video, indicating that the slash had to have been done between when I dropped the vehicle off for repair and when I picked it up post completion. I filed the claim on the 23rd of February, and took the car in for repairs on the 25th of March. During that entire time frame (and before) I havd never had the Tpms light come on. Needless to say, I will not be giving them any more of my business, I would just appreciate some honesty. Not just some people looking to make a profit.

They did great work installing my hood a few weeks ago! I have a bmw and there were more steps than…read moreexpected with the installation due to bmw doing this...oddly but they still got my car back to me within 2 days for a solid price and the quality of work is great!

UPDATE! (see initial complex repair review) Recommend them to the insurance agency handling your…read morerepairs. FYI - Hybrid Certified when required Lexus, front bumper crack, and headlight from neighborhood street parking. They recommended other shops for the minor and non-collision work I needed, strong ethics. Professional, down-to-earth company - excellent work! Best front office service, management, and a long-term business. Conveniently located in the industrial area just off of S. Santa Fe and West Evans. 303.934.4080 Office/Appointments 303.249.5570 'Wil' shop Manager 2223 Kalamath STREET off of W. Evans & Santa Fe

I had an absolutely incredible experience with Rhonda. She is truly the BEST. From the moment I…read morearrived, she made the entire process smooth, stress-free, and genuinely enjoyable. There were a few bumps along the way with the insurance company that I didn't understand, but Rhonda handled everything with such professionalism and grace that I never felt stressed or confused. I truly felt like she took all the stress off of my plate and I can't emphasize that enough. Her communication was outstanding; she kept me updated every step of the way, explained things clearly, and made sure I always understood what was happening. She was patient, kind, and consistently went the extra mile to take care of me and my vehicle. It's so rare to find someone who combines expertise, efficiency, and genuine warmth the way she does.. especially in this day and age. Rhonda is an incredible asset to your team, and she's the reason I would return to Caliber Collision in the future and recommend it to others. Please know how much her hard work and dedication are appreciated. She turned what could've been a stressful situation (which I was expecting) into a truly positive experience. I will always spread the word about Rhonda and this experience! Thank you thank you thank you!

Tip Top is an amazing locally owned paintless dent repair shop that specializes in hail damage…read morerepair. The staff is experienced and knowledgeable and the owner Kyle is an amazing human being. He does whatever it takes to make his customers happy.