What a great experience!!…read more Pricing is based on the square footage of the location and the requested tasks. I asked for Bathrooms specifically. I prepaid for the estimated quote over the phone. Max, with the back office team, confirmed my schedule and was available if I had questions. Carla was my cleaning professional. She arrived early, showed up with all her tools and solutions in hand. She put on booties as she entered my home. She walked the two bathrooms and then got to work. She ran over by 30 minutes. Max, called to confirm the extra time so Carla could continue to work. The whole time Carla was available for questions and asked for my inspection after the work. She was very pleasant to talk to and helpful. Tip was added to the invoice after the work was completed. No need to hand over cash or deal with cards. The work was beyond great. Dusted, mopped, trash emptied, mirrors clean, trash liners added to the dust bins, and even the paper label put over the toilet cover and seat to show it had been sanitized. Great team Carla and Max. You set the quality bar super high.

Review Update: I got a call from Douglas who reached out to ask for my feedback about the whole…read moresituation. He was apologetic, took my opinions well, and even discussed some lessons learned we both took from it all. Ultimately, he took the notes and helped make it all fair for both of us. I respect and appreciate the time you took to resolve this, I know you didn't have to do that. Thank you for your consideration; despite the miscommunication it was always a pleasure to work with you and your team. ---Old Review--- Decent clean overshadowed by frustrating coordination... The ladies that came to clean our house did a good job, I won't deny that. But the whole process would have been a lot smoother and less frustrating had the coordination and billing been more upfront. I requested a move out cleaning and had coordinated pricing based on square footage and rooms with someone over the phone. They knew what they were quoting me for. I'll admit, my rental did need a little more work but it wasn't in obscene condition by any means. I thought superb maids' pricing was competitive, until the day of the cleaning. Only 2 hours into the cleaning, I got a call, they hit me with an additional $315 dollar fee because they needed more time. They gave me the option to not pay the fee but that meant "prioritizing" certain areas and not completing the move out clean. When I booked the service, I got the impression that the cost was a flat fee for the specific service. At no point did they discuss additional fees with me. Also keep in mind that on their website, under the move out cleaning page it specifically says: "Tasks are defined and approved before the service begins -- pricing is fixed in advance" Which was very misleading in my case. The staff were all friendly, and good to work with (as good as it could be with a situation like this I suppose). But the whole situation left me blindsided and with a bad taste in my mouth. If you're looking to hire superb maids, they'll do a decent job, but make sure you ask about fee pricing up front so you don't get surprised on the back end. P.S. check your trash bins after a move out cleaning. One of the "typical" services included with move out is supposed to include "trash removal", yet they left trash in my bin which was a no go on my move out inspection with my landlord.

If you need your windows cleaned, JM Window Cleaning is your go-to company. We scheduled a…read moreservice. They gave us a window of time and confirmed our appointment. George came to do the service and he was awesome. He cleaned our windows inside and out, did the screens, the mirrors in the bathrooms and even the glass for the shower. And they really do sparkle!! He's made window washing an art form. I asked if he was tired of doing this type of work and he responded that he liked it!!! He was efficient and did a great job. Pricing was also very reasonable. I would highly recommend this entity

We've hired JM for the second time for our commercial building, and the experience exceeds our…read moreexpectations from start to finish. George takes pride in his work. Communication throughout the process was also excellent. Scheduling was easy, they arrived exactly when promised, and they walked us through the work once everything was complete to make sure we were fully satisfied. Overall, we're extremely happy with the service and would absolutely recommend this company to any business looking for reliable, high-quality commercial window cleaning. We'll definitely be using them again for future cleanings.

I called this company when my a/c was not working thinking it would cost an arm and a leg, but I…read morethought wrong, the lady on the phone, Caroline, was very helpful and great. The tech was fast and honest! Our a/c was fixed same day for the best price out of everyone we called!

Since this business owner seems to love to get defensive when they get a 1 star review (go read…read moretheir other responses to low reviews, so far I haven't seen a single apology), below are the receipts of our conversation. They replied quickly and we agreed on a time. They specifically said the time worked and they would be here. Then, without any other explanation, they simply said they were booked and couldn't make it. Nothing other than that: no message apologizing, no message saying they're prioritizing rescheduling as soon as possible, nothing. I waited to post this 9+ hours after their last message to see what the owner said, but I've gotten nothing in reply. So while I should at least get an apology, I'm not surprised to see zero accountability. If they can't simply apologize, I'm not sure how they think they can be trusted to do any actual work.

-Called & inquired @ 7 am -Kyle came @ 10 am day of…read more-Quick, clear, and concise breakdown of my issue -Fair pricing and great explanation. -Out of property and completely repaired @ 1130 am 10/10 stop looking around and use this service. Quick, efficient, and fair- nothing else you can ask for

These guys great. Ryan, the GM, came out to do a spring system check. He alerted to a couple issues…read morethat prior service techs (company to rename unnamed) missed last fall. As a result, the system was not performing properly. There was a leak in refrigerant, was short cycling and wound internally shut off, and was not configured properly for zoned system. The existing system was installed when we purchased this house new in 2018 but was contractor grade. Ryan provided a couple of solutions but decided to replace. Very good price for a better quality system. The install techs, Roger and Dom, completed the install today. Very professional and went extra to be sure zone system was functioning properly. Definitely made the right choice.

Hunter did a great job washing several windows and sills, some that required a scaffolding ladder…read moreto reach on the second story. Scheduling with him was very easy via text and the pricing was a good value. He was even able to remove some annoying adhesive residue on a window from the past owner, making it look brand new.

Hunter did a fabulous job on our two story house...with 28 windows! He communicated before arrival…read moreand was on time. The job was completed in the time he said. I highly recommend.