My aunt passed away Sunday July 28, 2019. We called Colonial Funeral Home about 230am and they…read morepicked up her remains accords town at medical center. The lady was very kind and hospitable during the time of loss. On Monday we all went to the funeral home to make arrangements and Hardy was amazing. He allowed us time to make any final decision prior to making all the arrangements. Thank you to Colonial Funeral home for the services they provided. Stars 1 star for facilities 1 star for service 1 star for options 1 star for easy parking 1 star for overall experience

This is the second time we have had dealings with this business. They make all motions as easy as…read morepossible and show so much compassion. They are the most reasonably priced in the area. My mom is in their care. They have a few viewing rooms and a couple of meeting rooms. All of the employees are so understanding.

actually they get a 000 you'll lose your peace. promise it won't take long if you bury your people…read morehere. the website is a complete facade! i'd like to know where that lake water image is at. it's mainly dirt and weeds over graves people. do not bury your loved ones here! the up keep hideous. you'll only see weeds and dirt not grass, they don't do actual lawn care (i laid my own grass and it died) they do not water feed kill, they ride over the grounds. first funeral home ever that let's their staff talk wreck less & rude as if you're at their home. the staff is rude and entitled over your loss, they throw your decorations in a warehouse full of dirt in the back of the cemetery grounds, they have desecrated graves( my infant was one and i have proof). when you bury your loved ones you own that land.... they will tell you what you can't put in your headstone and that's ridiculous. look at the texas funeral service commission site.

Pierre assisted us throughout, and he provided above and beyond service during an incredibly sad…read moretime. He was highly responsive and flexible with all of our requests and kept us updated throughout. I can't say enough about the quality of work he provided us. The ceremony was beautiful, and overall we felt like our loved one was honored considering the short amount of time that everything was completed. They took care of the slideshow that was shown during the service, they also took care of the playlist of songs, and they took care of the programs that were handed out. Norma was also helpful in making sure the food was stocked and displayed along with ensuring our guests needs were taken care of. The bathrooms were clean, the whole building seemed to be clean, and it didn't seem like that detail was overlooked which was highly appreciated after viewing other funeral homes. The lighting was good, and we felt like the staff was good overall as well. There was also a private family room attached to the main service room if anyone needed a break or wanted to use it for a kids room. This place was full service from what I could tell. The only part that I wasn't extremely satisfied with was towards the very end where it felt like we were a little rushed out. We did book for an extra hour to ensure this didn't happen, but things happen and we understand that part wasn't understood my some of the staff. I would recommend this place to anyone based on the services provided that we received.

Horrible experience so far. The manager is more concerned with the finances than the families. He…read moresaid he made assumptions.

Kind, caring people who have gone above and beyond for us during this difficult time. Working with…read morethe staff here has been amazing. They met with us the same day, listened to what we were attempting to accomplish in terms of a memorial service, had references readily available, and allowed us time to use their conference room and pull all the elements together. On the day of the service, they were more available than we had ever expected them to be, and didn't rush us in any way. Everything went perfectly, and their services were an important reason why it all went so well. For an extremely cost effective way to handle final expenses, we didn't feel like we were getting sub par service; far from it. I've been to the full service places that come with plenty of guilt to push you to spend more money during a time where you are ill equipped to make good decisions. Here, we received everything we wanted, no high pressure sales tactics or guilt. I can't recommend them enough, they are awesome people! Thank you very much for everything you did for us.

Funeral Director Kristi Cortez's customer service is exceptional. During a family's most difficult…read moretime she is genuinely empathetic and compassionate. She makes sure that everything is thoroughly explained and ensures that the services align with family wishes. I've dealt with other funeral homes and it feels like a cold business transaction. The experience at Camero Funeral Home is the complete opposite. As a result of such care and passion for the work, I have already started my funeral preplanning arrangements.

From the owner: Contact us today!…read more Alamo Brooks Cremations Plus in San Antonio offers compassionate cremation, funeral services and pre-need funeral plans for your loved ones during your time of need. Call us today for full service memorials with many options to fit your budget. Celebrating life one fa,ily at a time.

Was told over the phone in June that we could come in to see them about a loved ones burial after…read moreJuly 1. We drove 200+ miles to see them on July 2. We were told we had to have a reservation. We explained that we were told to come in. Despite that they would not talk to us. Mind you this is after a 200 mile drive. There concern and customer service is horrible. One would think that someone dealing with such an important subject would have some common compassion especially at a Christian cemetery. Needless to say we will find another cemetery and will let our parishioners how we were treated. Horrible horrible experience and people.

My parents had prepaid their plots many years ago, saved them 7000, when my father passed my mother…read morewent in to set up his service and they couldn't find his contract. Luckily my mother had a copy. I also asked about his headstone, they said it wasn't included in the cost of the service. Again my mother had to present the proof of purchase. I was upset that she had to go thru this haste during a very sad and difficult time.