These guys are so genuine and awesome. They were so transparent about their pricing and were…read moreexceptionally personable from beginning to end. (It was such breath of fresh air coming from a dealership that tried to smooth talk me into taking advantage of me.) Overall, the service is fantastic at Belmont, and my car has been running like new since they fixed it! So happy with my experience! I will be coming back here for all of my car issues in the future!

I'm so glad I found this shop through Yelp. Auto House West took the time to clearly explain what's…read moregoing on with my Jeep and the corrosion issue, which I know can be a costly repair. I really appreciate how they walked me through the details, stressed the importance of fixing it correctly, and even helped me with the cost. Because of this experience and the estimate I received, I plan to return. I'll definitely be recommending this location!

Paul is by far the best there is, workmanship, price, knowledge, and empathy. Wouldn't go…read moreanywhere else.

Paul is the best and most honest mechanic I have ever had the pleasure of working with . I drive 45…read moremin just to have him work on my car. I do not trust anyone else.

My 2000, yes 2000, Maxima has passed its emission test after failing. In addition, suspension is…read moremuch improved after some tweaks vs all new. Excellent customer service. More than down to earth friendly; but a clear, extensive explanation of the whats and whys after completing a thorough inspection of the car. The work needed time because of the careful approach in order to not replace the entire suspension. That was a worth-it trade off. Take a bow, M&R! And, kudos to my husband in vetting several shops and then selecting M&R. We are delighted our work horse 2000 is back on the road

My experience with M & R Auto was extremely disappointing, particularly regarding communication,…read morepricing, authorization, and the amount of time it took to have my vehicle returned. I initially brought my car in for what I understood to be a fairly basic issue. Despite this, I ended up waiting approximately 10 days to get my vehicle back. I understand that automotive repairs can sometimes take longer than anticipated due to parts, scheduling, or unexpected complications, but the length of the delay did not seem reasonable given the nature of the work. More importantly, communication throughout the process did little to make the situation better. My biggest concern was the way the repairs and pricing were handled. The cost changed significantly from what I had originally anticipated, and work was performed on my vehicle before I had given my approval or consent to the additional charges. I was not contacted beforehand and given a clear explanation of the proposed work, the associated costs, and an opportunity to approve or decline it. Instead, I was essentially informed after the fact that the work had already been completed and that I was responsible for paying for it. The final pricing was also extremely high, especially considering that I had not authorized the changes before the work was performed. As a customer, I expect a repair shop to communicate clearly about any additional work or significant changes in price and obtain authorization before proceeding. Finding out afterward that the work had already been completed left me feeling as though I had no meaningful choice in the matter. Unfortunately, my interaction over the phone made the experience even more frustrating. The person I spoke with came across as unnecessarily rude, dismissive, and confrontational when I attempted to discuss my concerns. Rather than acknowledging the lack of authorization or trying to explain the situation professionally, the response was essentially that the work was already done and therefore I had to pay for it. The tone of the conversation made an already frustrating situation considerably worse. I am willing to pay a fair price for properly authorized work, and I understand that unexpected repairs can arise once a mechanic begins inspecting a vehicle. However, customers should be informed of those findings and given the opportunity to approve additional work before being charged for it. Between the approximately 10-day turnaround time, the unexpected and excessive pricing, work being completed without my prior approval, and the unprofessional communication afterward, I was very dissatisfied with my experience at M & R Auto. Clear communication, transparent pricing, and obtaining customer authorization before performing additional work are basic expectations when trusting a business with your vehicle. Unfortunately, I did not feel those expectations were met here.

I had an issue with my power steering pump . Left em my car mid week. They claimed they could…read morehandle it. I told rep I needed car back end of day Monday. Money wasn't an issue and just fix it. Monday came upon landing back in town I received a call thinking the repairs were done. Wrong. It was to give me an estimate and work would be done next day. Cool. Next day pick up car. Got home found power steering fluid on drive way. Found a hose was broken after repairs. Smh. Returned and informed shop of issues. States I would face to leave car. Shop has a wait of 30 plus cars and could not make reservation. Service requested not resolved. For the price paid should not have any issues. Could not even top off fluids upon returning. One was pressure hose and reservoir lines needed replacing. Would not return or recommend this shop.

I recently broke down on 290 in the middle of rush hour. I called Mike at Quality Transmission. He…read morehad his tow service pick me up in 30 minutes. His crew checked my car which they found to be out of gas. I thought the worse but I knew I was getting an honest and trustworthy diagnosis from his shop and that's what I got. I was so happy. This place is the Best!! Thanks again Mike and your entire crew.

He really knows his stuff. Gave great advice and the price was in line with my expectations for an…read moreolder BMW. Cannot rate 7th gear highly enough.

Hi. I am particular about who works on our cars. When I peak in the work shop there are always a…read morefew temperamental high high performance vehicles being worked on. 7th gear is as professional as a repair shop can be. They not only do the most professional job of repairing what you bring your vehicle in for? They check inspect and call with any immediate red flag repairs needing attention. They carefully look at present and future problems making sure you know what to expect for maintenance and long term wear. The inspection and advice I get from 7th gear you expect from a race team keeping the vehicle road or race ready. I can tell ya's if you have your vehicles worked on at 7th gear you and your car? Both lucky. Thanks, Mule

Took my car in for some unexpected diagnostics and the shop got me the answers I needed extremely…read morefast and offered great prices! -Marcus

Horrible experience I enjoyed there service at first then just spiraled won't be going back. Ask…read morefor one thing and they did the opposite.

Best car purchasing experience I've ever had. I drove over an hour to look at a particular used car…read morethey had on the lot, very reasonably priced and one of the cheaper cars they had. I felt like I was treated like royalty. Negotiations were fair and straightforward. Rick went above and beyond to make what could be a stressful experience into one that was truly enjoyable. And the friendly parrot in the showroom was just icing on the cake. Kudos to Ric and the entire Glencoe mini team.

Poor communication with the service dept. They do not listen to what you want, they sell you…read morethings you do not need, they try to pass off optional services as Mini required service for profit regardless of whether your car would receive any benefit from the pricey service. They never offer a loaner car. You either wait or they will drop you off somewhere. Their prices are the highest in Chicago. They have birds that attack people.

You can trust Cantic. They did a great job on a coolant repair for me which required them to tow it…read moreto the shop. Price was extremely fair, I'm almost excited to go back for some additional work. Hard to find trustworthy people these days, thank you Asko!

Excellent service! Went for stunts and shock absorber replacement, for both front and back. Cantic…read morestaff went above and beyond to ensure customer satisfaction. The job was completed in a little under three hours. Reasonable charges.