We had them do a complete termite treatment 7 years ago and we had annual inspections for 5 years…read moreto make sure there was no repeat activity. Recently we discovered some new trails inside a closet and when we looked at the original report, we realized the garage wasn't treated so now the activity is on the other side of indoor the garage wall. Looks like we now have to start all over with a complete treatment. The front of the house did not have the holes drilled into the cement (just into the soft joints) like they did the back patio. Since this is near where the activity is, I'm wondering if that's what caused the issue to return. The people were definitely pleasant to work with; I just didn't realize we would need to start over with such an expensive process so soon after the first treatment.

Aaron has been our technician since we became Convenient Termite and Pest Control customers. He…read morealways does an outstanding job and is a pleasure to deal with! Thank you, Aaron!!

Jay came yesterday to do our first service. He was so knowledgeable and kind. He went above and…read morebeyond informing us about what to look out for, about their company and our concerns with the pests in our home. 100 percent would recommend this company. So happy we found them! Ask for jay!

Since we have been using Alpha Pest Control, we have not had scorpions! Also we have had them do…read morethier treatment on weeds and it is amazing - no more hours spent pulling weeds. The crew is very professional and reliable!

We had our initial service with PureHome Pest Control, and our technician. Eric was so amazing…read morethroughout the whole process. He was definitely on top of his game and was very informative in regards to the process and what to expect. He was able to answer all of our questions and clearly displays an amazing work ethic. He has an amazing personality to boot!!! My wife and I both enjoyed talking with him. Because of Eric, I would DEFINITELY and HIGHLY recommend this company. You'll be in solid hands! Great Job... and THANK YOU!!!

My husband and I recently had pest control services by Pure home pest control, and our technician…read more Eric came out and completely knocked it out of the park. He was very informative and paid close attention to detail. He was on point with explaining to us what he was going to do and how he was going to help us. We had questions about particular bugs and he just seemed to be spot on with all his answers. We definitely recommend Eric as a technician and pure home pest control as a company!

The service provided by this company is above and beyond anything I would ordinarily expect…read more The other day I was having issues with my garage door. Chris, the service technician for my house, went out of his way to offer his assistance. He could have easily continued on with his route, but he chose to stay and help. It was a small gesture but it really made me feel like a valued customer. I believe it is this type of service that makes this company stand out amongst the rest. I think the company provides a great service at a great value, but their customer service is the x-factor. I have been using this service for several years and every customer service interaction has been excellent. I recommend this service to everyone I know!

I contacted three companies and I'm so grateful that I found Pest' R US Exterminating…read more It was an emergency since it was at my Airbnb and they came the next afternoon and once Ethan inspected, he changed his game plan and it's so wonderful to find someone in the business world that you feel like you can trust completely. Their prices are very fair and the service is remarkable and thorough and intelligent and the chemicals they use are designed to decompose so they're not going into our water supply I'm so grateful and I've already told three or four people about the service

Mason is always on time. He is respectful of our property and always does an amazing job. We…read morehave not ( knock on wood ) had any bugs or rodents since using this coming and Mason. Thank you Mason.

Thank you Logan for keeping all insects out of my house and yard. And for your explanation of all…read moreyour products and how they work. You and your employees do a great job!

I've been a customer for over five years, in two different homes. Company was good prior to change…read morein ownership. I get monthly exterior spraying around the perimeter of my home for scorpions. I'm considering leaving for the following reasons: -Monthly rate increased this month from $61 to $67 without notice, no change to service. When I called to ask why I was told that some customers received notice that rates would increase but a large majority hadn't. Customer service didn't know why but acknowledged they were getting lots of calls about this. Rate also increased last year. -Unauthorized withdrawal of monthly service charge on debit card used for prior month's payment when I had not authorized auto payment. Again when I called about this I was told that they had changed systems which caused all unpaid balances to be automatically debited against cards on file, even for customers who hadn't authorized auto payment. They refunded the payment and I then went and manually made the payment as I do every month. I immediately deleted my credit card from their payment system. I was told the issue hadn't been communicated to customers. I was only made aware of the issue because I noticed the charges and called them! -Fraudulent scheduling - my home is serviced every 30 days. Has been for years. Over the last year I've noticed they try to service closer to every 20-25 days. Unless you call to reschedule you will end up paying for extra services per year. For the past two months I've caught the issue, rescheduled and continued to get texts trying to schedule me for less than 30 days from last service! For example, I was serviced 4/15, my next service should be close to 5/15. Received text late Friday afternoon 5/2 informing me of pending service on Monday 5/5. I called first thing Monday 5/5 and the customer service rep agreed that I should've been closer to 5/15 and changed my service date to 5/15. Today, 5/7 I received a text reminding me of my 5/9 service! When I called them for the second time this week to correct their error, no answer. Left a message and I'm waiting for a callback. Never expected to have to babysit a company performing such a basic service.

Used to be a good company. Then they were bought out by a corporation that doesn't care about…read morecustomer service or quality. They are deceitful and will increase pricing without warning. They verbally lied about service and we signed a vague contract. Turns out they did nothing they "verbally" agreed to. Termite control was expense and didn't work at all!! We have more termite problems now than we did when they installed their in-ground perimeter termite control at our house. Thousands of dollars spent for nothing and they don't care one bit that it didn't work. Even their own employees say the company is "no good"! Do not use, you will regret after spending a lot of money! We are also reporting to the BBB.

Had our annual termite inspection today with technician Anthony Licata who was very thorough and…read moreseemed very knowledgeable. We had renewed our contract for an additional 3 years as a week ago the sent me a text that they were offering a special so I call and was able to score an additional 10 percent off. This is a great company that uses very thorough chemicals to keep the termites away. Every technician that we have had as well as the office staff deserve well deserve thank you for all you do.

Tech came out for a termite inspection. He quickly decided I had no issue, went into the attic for…read moresome reason, and told me I had a rodent infestation. Said the reason my floor looked damaged was not termites, but likely a mice chewing through a water line and creating wood floor damage. For only $10,500 they could fix the problem by removing all my attic insulation and installing their insulation product. To top it off, they require full payment up front. I had three other companies come to my home and each confirmed active termites and said I have no rodents in my attic. There are old indications they had been there at some point, but no active issues. Most mentioned that insulation related scams have been occurring a lot and they are getting asked to do second opinions. Ultimately, my problem was resolved for $350. Don't want to assume I was intentionally being mislead, maybe it was just an inexperienced tech. Either way, the company uses poorly trained folks or they are trying to mislead people into expensive solutions, both are unfortunate.

I will never understand how this business does not have 5…read more I had a huge cockroach infestation problem in my house. As in you can see grandmas of grandmas living in my house, under my fridge, under my oven. I needed a full extermination (think 9 generations clan extermination in Ancient China). David delivered. He jumped in and helped me moved appliances around so he can get in there and get them. He even recommended ways to keep my house roach free. I haven't had an infestation in 10 years!!! And that was only after 3 treatments. I understand that he might not match with everyone personality wise. But if you want quality, look no further. This is THE pest company that I will trust forever!

I have been using Arizona Pest Squads services for years…read moreDavid Marshall is a hands on owner. His company only uses the safest and most effective chemicals to treat your home or business. He is thorough and knowledgeable when it comes to any pest control problem he also provides free education on how to them from coming back. Please support our local businesses.