Kyle was personable, confident, kind and explained everything he was going to do and that he did. Had the battery I needed and that made my life simple. read more

November 5, 2025: Waaaaah~My beloved Toyota 2K Limited Edition 4-Runner's tranny DIED--transporting it to Robinson's Automotive! Moreover, Robinson's Automotive called me notifying they will begin the diagnostic tests for my Toyota 2K Limited Edition 4-Runner's tranny and mechanical operations. read more

G and O Towing - November 5, 2025: Waaaaah~My beloved Toyota 2K Limited Edition 4-Runner's tranny DIED--transporting to Robinson's Automotive! - Towing Near Me - Placerville, California

I broke down on the canyon on 49, ball joint gave out. Stuart came within 45 minutes and was glad to accommodate my vehicle that couldn't even roll. Delivered it to the shop no problems and even spent the time to set my car on blocks nicely at the drop location. Highly recommend G&O towing, especially Stuart. read more

I wanted to give a big thanks to Tracy the driver for being so professional. Arrived quickly and had to pull my Jeep out of the barn at an angle. He Pulled it up unto metal cleats on the ramp and then was able to push it to the side and straight on to the bed. I have never seen that before and was really impressed. He was very friendly and delivered the Jeep to the repair shop without incident. Thanks G & O for hiring such efficient and nice drivers! In these times of suffering customer service, Well done! read more

Excellent customer service and that's important to me. Solid price, showed up professional and timely. Thanks Ray! I appreciated your expertise. read more

Requested battery service and Raymond and Stewart were both fantastic. They were easy to talk to, and put me at ease in a situation being stuck by myself at night on a dark road. I got battery service and ended up needing a tow home and they both worked in tandem to get me taken care of. Really appreciate the care I received and the extra service and help they gave. Great guys, these two deserve a bonus. read more

Kyle & sam are amazing! Its always hard to have a roadside emergency ESPECIALLY with kids, both, sam & kyle made sure all 3 of us were safe & arrived to the repair shop safely. Thank you guys!!! read more

Called after waiting on AAA for over an hour. AAA called to say they would not tow. Decided to call around for some private pay quotes, not using the AAA service. Called g&o first and their quote was very reasonable so we didn't continue to call around. The lady on the phone was kind, understanding and helpful. The tow guy was experienced and not afraid of our rural road. Will definitely call them again if we need a tow. read more

I just wanted to send a huge thank you to the people of G&O. My son hit some black ice last night and his car ended up on its roof in a ditch. Glenn from G&O showed up and had it back on its wheels and towing away in about 20 minutes. Very professional very kind. I will definitely recommend them to anybody who needs their help. read more

G and O Towing - Towing Near Me - Placerville, California

Got a check coolant light on my way to the fairground. Ultimately I saw dripping underneath and called for a tow. The truck from G & O showed up pretty quickly, got my car loaded up. The driver was really nice, had a great chat down to my garage. His truck was really nice and clean to ride in. Overall a really great service read more

AAA had to come as car was not only dead all of the trouble shooting didn't work...we needed a tow and they came way sooner than quoted and Kory was a genius and handled it all with professionalism and kindness read more

On Sunday March 23rd I discovered my car was dead when I went out to start it. The 2nd time in 6 days! I called AAA again for service and Kory came out to me in an hour and a half... not a bad time I thought for a Sunday. He was very professional, friendly and thorough. I ended up buying a new battery and he cleaned off the battery cables which he told me were very dirty! There was some corrosion and he did a lot of explaining about batteries which I found very helpful since I am a senior lady and don't drive my 26 year old car that often, but have since changed my routine to now I will drive it every few days to keep this new battery charged. Good advice! Thank you Kory for your very good advice. read more

We have a 1967 A/C 427 Cobra replica that has a sketchy original vintage top-loader 4-speed transmission. It has a bad habit of getting stuck between gears when stopped, resulting in a car that won't go into neutral and won't roll, even with the clutch in. Today, it happened at the bottom of our driveway. A normal flatbed tow truck won't work. it requires a special "repo rig" truck and a person who knows how to use it. I called G and O Towing, had a lovely conversation with Trisha, and then Tracy arrived in the repo rig way ahead of the ETA I was given. He was friendly, knowledgeable, professional and took care of business in splendid fashion. It is so nice to know there are local pros with the experience necessary to take care of classic cars in a delicate manner. Thanks, Tracy and Trisha! read more

G and O Towing - Towing Near Me - Placerville, California

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I just had a wonderful experience with Kyle at G and O Towing. Normally people complain in their reviews, but I wanted to write this as he was the BEST! I called AAA on Friday in a panic as I was at the dump with my truck stuck in a dumping bay and my linkage that connects to my transmission seemed to have broken. 109 degree heat! AAA dispatched G and O Towing and their driver, Kyle arrived in minutes! I have never had that before with any tow company. He asked what my problem was and took the time to really understand vs just towing me to a shop. Really good people skills! After our discussion, Kyle stated that he knew exactly what the problem was and rolled under my truck at the dump to fix the connection. He noticed immediately what was wrong fixed it and then proceeded to show me how to do it in the future. I was in and out of there fast and I thought my whole day was going to be shot! I will certainly go out of my way to ask for Kyle and G and O for any future towing / assistance needs. Thank you Kyle!!! read more

Cant thank Colin enough. The best tow truck driver ever. He went above and beyond to load and unload my husbands tryke. We are appreciative of his hard work and his skills as a tow truck driver as well as his kindness. G& O are lucky to have you Colin ! Thanks again Placerville customers read more

First, I'm not AI or a an employee or a bot. I'm a real person living in El Dorado County. Yesterday could have been a very trying day for me as my truck broke down going up a steep road between two blind corners. It would not start again. I had someone come up behind me who was very upset and impatient that I was in his way. After he belittled me for breaking down where I did and then he left, a man, Morgan, drove up next to me in a G&O truck and asked if he could help me by towing me to safety. He was on a call but took the time to hook my truck up and pull me to a parking lot of a church where I could safely call triple A. Breaking down is no fun and where i broke down was dangerous. He would have taken me to J&J Auto but someone else was waiting for him. Once i got in the parking lot, i was safe to get some help towing my truck. Kory from G&O showed up and towed my truck to the shop. Both young men were very nice, professional and sympathetic to what i was going through. I will recommend G&O to anyone who will listen.My day ended well all because Morgan stopped and showed someone compassion and kindness. It makes me feel good as i have a daughter and knowing there are young men like this out there helps put my mind at ease if it were she in the situation! read more

Shady and dishonest business. A G&O tow truck that was driving down highway 50 without mudflaps (not allowed per CA vehicle code) kicked up a rock and damaged my windshield. I immediately called G&O and explained the situation to them. They requested pictures and said they would be in touch. After no communication from them for a week I reached out to Andy the owner and he told me that they do not cover windshield damage. Poor quality, dishonest and unethical behavior. It's unfortunate that they are a AAA approved. We will be following up with a complaint to AAA about these business practices read more

I hit a huge pot hole coming out of Tahoe. My tire went flat right before an exit near El Dorado Hills. Jeremy showed up with his a good attitude and helped me find a tire shop for my small tire. He read the number of the tire for me and wrote down crucial information so I could find the right place. Because he was such a big help I got on my way and had a great Birthday trip to Pismo. Thanks again to Jeremy. G&O is a great towing company. read more

Critical: Professionalism, Quality, Value We Used the service for AAA to come grab our car to be taken to tesla charging station and all was good until the tow driver Steve arrived. After speaking with him about our car he told us that he will not be helping us since we don't have a ride. What was confusing he just got done telling my 70 year old grandfather how he gives people rides. But for some reason in his words "it's his choice whether or not he gives a customer a ride" . I felt discriminated against to be honest. No Uber or Lyft service is available at our current location. Overall he just got in his towing truck after speaking with AAA and Stranded Us. Still waiting for someone new to help. read more

Thank you Ray for getting our R.V. unstuck from the mud! You are very knowledgeable, very personable and prompt. Great job!

Glenn is the man!!!! He towed my motorcycle (which is a really rare model, so I was nervous about towing it, to be honest) about 124 miles, all the way from Placerville to Sonoma county, at night, and he was both professional and super nice. Took his time to make sure the bike was secured properly and called me ahead of time. Everything was smooth and easy. Thanks to Glenn and the dispatchers who coordinated everything to make sure my baby arrived safe! read more

my husband called AAA and was told it would be over and hour and half wait in Placerville. This is a ridiculous amount of time on a sunny afternoon but seems consistent with others wait time experience. Driver did not notify my husband, nor did AAA via the app. He pulled in and turned right around and left and then reported my husband was not by his car. My husband who is almost 60 was running across the parking lot waving his arms. Horrible. Experience. read more

My truck overheated in a very precarious location on a steep 2-lane road where there was little room between my truck and vehicles accelerating around a blind curve. There was a cliff on the other side of the road. I wondered how I could be safely towed away until Morgan pulled up and said "We have to get out of here quickly". He did just that with a quick "pick" of my truck and away we went. I couldn't have been more impressed with his understanding of the situation and his ability to get us out of there in less than a minute. read more

G&O was dispatched to our broken down car on behalf of AAA. John showed up and was amazing. He put so much effort into troubleshooting the issue. He had a great personality and was professional. While John was there it was discovered that we needed to go through our car manufacturer's roadside assistance because it was a warranty issue. John was so helpful and understanding, Even though he didn't end up towing our car, I definitely recommend John and G&O, and will use them in the future when needed! read more

One star because I can't put zero. 0953 call out for pick up after 1pm. The driver (Joe or John) was beyond rude & careless! The owner called and responded to my complaints but waiting to see how they will handle the damage once we get our car back from the shop. read more

G and O Towing - Failed to use boards to raise the nose before loading. - Towing Near Me - Placerville, California

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Really wish I didn't have to make another review update on this but here it goes... it's been about three weeks since my car got totaled by one of their flatbed tow truck driver and since they have yet to give me any compensation for a rental car or anything yet because of that I can't really do my job or even pay my bills on time I'm I am an artist and i have had to cancel tours and shows because I can't go to them without a car. As well going to the studio to make tracks I can't do without a car unless I can have someone take me to the studio . from the very jump all they've done as promise a bunch of stuff, but it never came through to fruition Seems like a bunch of lies shitty business practices to me I do not recommend using them read more

If I could give ten stars I would! Just the nicest people! Our truck was stuck due to all the rain and mud,it was leaning precariously over a cliff that dropped into a creek, I talked to Regina (who was the kindest person ever!). A tow truck driver was out quickly, even with all the weather mayhem. He had our truck pulled out in just a few minutes! He was also really nice. It's usually a bad situation when you need a tow but G & O made it relatively painless. read more

Had this company come out for towing per aaa .. had the same company do a tow for aaa a little less then a year ago. Tow from and too the same exact place .. charged 100$ this time (for a couple miles over the 5ml tow with aaa) the 1st time charged 40$ .. I know it's been a rough year but something isn't adding up properly. read more

dirty dirty business practices. they know just how to skirt around the law & jack up your bill till x10. and nothing you can do about it. stay clear read more

Transmission went out while in a very unsafe location in the mountains. G and O responded quickly and got me to a repair shop quickly. Driver was courteous, professional and helpful. read more

On my way camping to Lake Tahoe my car broke down in Placerville, CA. AAA put me in touch with G and O, after waiting almost an hour, they called to tell me my dog could not ride with me and the only alternative was to leave him in the back in the car. The weather was 100 degrees, the dog would have died. The woman on the phone could not care less, "sorry, that is our policy" I finally had to rent a car from Enterprise and have the towing company tow the car. The driver was sympathetic but was told, no dogs. Just hope you never need these people read more

It was a Horrible experience.. I called AAA and thought that they were coming out from my AAA call. Tow truck driver shows up three hours later and said I'm not here from AAA. I am here for $250 for a tow. I understand everybody's gotta make money in this world the sad part is is he didn't even care you didn't care that there was a lady there stranded in your car on a hot day he didn't say how can I help you Or can I call somebody to help you. You don't got $250 I'm out of here. What has the world come to when you don't even care about a stranded woman in a car. All I can say is God help us and help us all. read more

I'd give no stars if that was an option. After putting in a AAA request for a 5th wheel and truck to be towed I was contacted by this company. They told me "well it's labor day so we may not be able to help you today." I explained I was sitting in a 90+ degree car with my 3 dogs, cat, and husband and would greatly appreciate their help (or just to at least keep me updated). The woman assured me she would and seemed to sympathize... by the way...the trailer to be towed is going to be my home since the Santa Cruz fires left my home in ashes...so ya know...not under any stress at all. About 30min later AAA called and said the tow was denied since I was requesting "a newly purchased inoperable vehicle" well...that's not at all what happened, but okay, sure...pass along incorrect info and start a 4 hour battle of me begging AAA to help. At 12:40 I received an auto-text asking how my service was and to call a # and give feedback if not satisfied. Well, once I found a GREAT tow company (Easy Towing) to help, I decided I would call. I was SUPER polite and just stated the facts. The woman taking my message kept talking to someone else while I was talking which I thought was pretty rude- but hey...I guess it truly just comes full circle with my opinion on their service. She said she would call me back but that has not happened (and I do not expect it will...I'm not even sure she took down my number). I don't like to post bad reviews, I gave them a chance to at least pretend to care and they did not. If you are looking for unreliable, inconsiderate, rude, and all-around not helpful- this is the place for you! read more

I just wanted to give a shout out to Nate! He was quick, friendly, and helped us out a lot. He is great. Thank you again Nate!

My mother needed a tire change on the side of hwy 50 sat for 2 1/2 hours in the fog. We called three times each time being told 30 minutes before help would arrive. One time I asked if it was your mother what would you do and the lady on the phone said "tell her to walk" A G and O truck even passed by why I tried to flag them down. And they were on the on ramp not going more than 30mph easily could have stopped. Never been so disappointed in how one group of people could treat another. read more

My SUV broke down on Hwy 50, about 2-1/2 hours from home. AAA called C&O Towing, which brought me and my SUV to their auto repair shop. The mechanic, Don, was very accommodating and nice. Plus, he has 30 years of experience. According to my mechanic back home, the quote was very reasonable. A bonus was that they could start work on the job immediately. I could not be more pleased with the service provided. I highly recommend them for your auto repairs. read more

G and O Towing - Towing Near Me - Placerville, California

OUTSTANDING service! Rick went above and beyond the call of duty. I cannot praise the enough. A credit to their profession. Thank you so much. read more

I called G&O after AAA kept dispatching their driver to the wrong address. Bad idea. Tricia at G&O gave me 4 different times on Thursday but they never showed. By the end the day, I called and made an appt for Saturday at 9:00, well 9:00 went to 9:30, I called and Tricia said she would send them out right away, at 10:10 still NO SHOW. I called Cardenas Towing and in 20 minutes I had a new battery. DEFINITELY WOULD NOT RECOMMEND G&O. read more

Worse response ever! Called AAA and they said driver would be here in 1 1/2 hrs at 1:22. Time came and went, then notified they would be here in 29 minutes, time came and went. After 2 calls to AAA G and O called me and said she had assigned several drivers but boss kept pulling them for other toes and she was waiting for a flat bed. Called AAA again and they promised me 3:17! I suggested AAA drop them since they can't actually get a driver to you! read more

John was absolutely awesome! He turned a frustrating morning into a better day. He listened and was understanding and was willing to explain things and put me at ease. Thank you! read more