Manager was rude, PayPal states that you can add Money by…read morepaying with cash they said they won't add it due to fraud this is ridiculous and no need to be to be rude and condescending about it. Horrible customer service I recommend not to shop here.

The service here was not very good. I was told to come at 2pm for the switch by the cashier last…read moreweek. I got there an hour early. Went in to look at what they have as well as ask about the switch 2. They said to come back at 2pm once the fed ex delivery guy came. So I did but then found out that they gave out tickets for those who could get the switch. The guy cashier didn't say anything so even though I asked about when to come back and I was waiting outside the store for 55 minutes. Everyone else who had got there later than I was able to get one but not me. Selection wise they had a lot of games and collectible merchandise but I felt they were a little over priced.

This is a fantastic GameStop which offers a wide variety of well preserved and fairly priced video…read moregames from many different console eras including some of the most friendliest and coolest customer service from the legendary Ross!!

I did a PSA submission and it was seemless thanks to a great employee, Drew. He was patient and…read moreexplained the whole process in detail. Upon picking up my submissions when they were ready, there was a hiccup and delay to get them. Drew was extremely patient and kind even when I was having a horrible day. He made sure I got everything on time once I came back to grab the items. Thank you, Drew! 10/10 service I would use this GameStop for PSA submissions again.

Excellent place to sell your old consoles and games! I got much more cash then what I was…read moreexpecting. Staff is very friendly and was quick to evaluate all my stuff. They have some pinball machines and arcade games to play while I waited. Looking through their inventory was like a walk through memory lane. If you're looking for old retro gaming, this is definitely the place. Highly recommended!

Really cool environment and was even able to play some of the arcade games they let people play! I…read morehave the high score on pac man. Was happy with my store credit.

Hands down one of the best customer experiences I've ever had. Blake was absolutely awesome. He…read moretook the time to teach me how to play the game, walked me through everything without making me feel rushed or overwhelmed, and gave me a ton of great pointers and tips along the way. He also helped me figure out exactly what I needed to get started instead of just trying to sell me a bunch of stuff I didn't need. You can tell he genuinely cares about the game and about making sure people have a great experience. I walked in not really knowing what I was doing and left feeling excited, confident, and ready to play. Truly an amazing experience. Huge thanks to Blake for going above and beyond. I'll absolutely be coming back!

3 stars are for average performance as a card shop, nothing special…read more 2 stars are given because this place lacks some basic business common sense. I normally choose to support local card shops rather than ordering online but that is changing now. Card shops used to be a place where you would go as a kid and look around and purchase a pack or two. These people want you to support their shop but they don't really care about the card shop experience. Case in point is I showed up with my 2 kids and there was a line of about 50 people outside. The people outside said to go inside if you aren't there for some random card release for a specific genre. I was there to grab starter decks from Magic for my son and I and then pokemon for him and his sister to open. We were turned away at the door and told to wait in line; couldn't even browse the store. In what world is having a 5 year old and a 3 year old wait behind 50 grown adults who are there for another card release in 96 degree weather the classic card shop experience? I will not be returning as I had to come back and drop another $1200 that evening so my kids weren't entirely let down, but that was the last time. After talking to two cashiers about it, they didn't seem to care at all. Not expected since it's minimum wage but I don't see this place sticking around in a decade or if there's another government shutdown for whatever BS reason. I have probably spent about 10k this past year at this store which isn't much (I only go in once a month if that) but if they keep catering to scalpers that drive from all over verses their local community, they will not reach much success. I run a 50 million dollar company so they should take my advice because this shit is basic. Here's a thought, have a dedicated cashier or POS tablet to go and check out everyone outside instead of making toddlers stand in line in nearly 100 degree weather. Use your brain. As of right now, this place is NOT kid or family friendly.

I entered the store and it had all kinds of things even vintage stuff such as ps3's, the service…read morewas really well and they do all kinds of things such as cleaning consoles to fixing them. I would definitely recommend it here and hooked me up with a free charger along with the controller i had bought. the value of items here are at good prices not too expensive. 10/10 would definitely go here again.

Contacted 1up video games looking for a hard to find game. Customer service was amazing, they were…read morekind, considerate, and listen to exactly what I was looking for. Their selection is awesome, if you're looking for something you don't think you will ever be able to find this is the place for you. In the way of value, you get what you pay for. They stand by their products. Come in and check them out. This is a gamers paradise!

Great local game shop. I just walked out of here with three N64 games in hand after not planning to…read morebuy anything when I first walked in. This place is awesome. Unfortunately I didn't get the name of the guy who helped me, but he was friendly and knowledgeable. The vibe and atmosphere was great!

Over priced, soulless, and just devoid of actual passion. Imagine walking into your game store and…read morethe salesperson there isn't interested in selling but just saying anything that will get you out of the store. I don't go into a game store knowing exactly what I want every time but I would like to have someone who actually wants to be there and is craving conversation to be constructive about gaming experiences to make the buyer excited to purchase games. The sad part is I would have bought something but he just made me feel so self concious I had lost interest in getting anything. If you work at a game store. Be passionate about video games. Make a point that supports gaming that shows you want to highlight and sell. Not oh I'm into retro but um yeah you're into your opinion I guess. Wow dude... why not just tell me a game? A game? Any game? No? Ok I'm gone. Thanks though...

I have been coming to this Play N Trade since I was a little kid, and it is still the best game…read moreshop around. The workers are always super friendly and helpful every time I walk in. Today, they totally made my day by giving me a copy of Halo 4 for free! I cannot recommend this place enough. Support your local store!

The people working there were just rude and weird, no wonder why you get no customers and are…read morealways empty, tried coming in to look and everyone working was so rude and stuck up, and the place smells so musty and gross. First and last time going. Be nicer before you go out of business. Have heard these same complaints from other people as well.

This place is amazing. They are always ready to help. And they actually answer the phone!…read more Chris helped me out today. I called him on the phone asking about something specific and he said he would be happy to help. So I came to the store and sure enough, dude went above and beyond to help me. Very kind. Very patient. Very helpful. As for their selection, holy moly! They have the BEST selection of any retro game store I have been to. Every console and accessory is secure and shrink wrapped. They have accessories galore for all systems. Their prices are VERY reasonable. Very competitive. This store is a GEM. Do not sleep on this place. Bring your friends and family who are into games. You won't be disappointed.

Really what CANT I say??? This little shop is super cool but the really wonderful part would have…read moreto be the employees. I am not knowledgab about games really but was looking to buy a gift and was pretty stumped until Chris, the really sweet worker there, saw me looking a bit confused and offered guidance. He was really patient and super charismatic which made me feel comfortable and welcomed. He was super attentive with me as well, spending a lot of time with me and I was pretty impressed that he was still able to also acknowledge and assist the other customers who were coming in simultaneously as he helped me. He really knows his stuff and offered me a lot of helpful information and made a wonderful suggestion that ended up being a total hit as my gift! I even obnoxiously called after I left with a couple more questions and he was again very nice, helpful and patient on the phone as well. This place will definitely be a go to for me and I will be seeking out Chris for his expertise and friendliness! Don't hesitate to stop by and definitely make sure you ask for him : )

Our family loves this store. Not only do they have retro games but really cool collectors items…read more Staff is always friendly and knowledgeable and our kids always leave feeling good.

I've spent hundreds of dollars at Throwback Gamez because I genuinely like supporting mom-and-pop…read moreshops, but today I learned apparently you need a bachelor's degree in Pokémon Card Sciences before you're allowed to negotiate here. I'm getting back into Pokémon cards after collecting as a kid. Now I'm grown, have some money to spend, and figured it would be fun getting back into the hobby. Obviously I don't know every single thing about card conditions, pricing, sets, etc. yet. They had a card for $52. I looked it up and found one for $33, so I offered the guy $45. Seemed reasonable to me. What I DIDN'T notice was that the $33 card was listed as heavily played. My bad. I didn't know. I'm still learning. Instead of just saying, "Hey man, that $33 one is heavily played, ours is in much better condition, that's why it's $52," this dude looks at me like I just tried trading him a Caterpie for a Charizard and goes: "Why would I do that? That's my price. That one is all fucked up." BROTHER I DIDN'T KNOW. Then he basically tells me next time I need to learn and do my research before trying to make deals. Damn Professor Oak, my fault. I thought I walked into a card shop, not my final exam at Pokémon University. The funny part is I WASN'T trying to lowball the guy. I legitimately thought $45 was a fair offer based on what I had found. All he had to do was explain the difference and I would've been like, "Oh shit, okay, that makes sense." Instead he made me feel like an idiot for not knowing something. Then another guy walks in who obviously knows his Pokémon cards and suddenly the employee evolves into his final form. Now he's friendly, talking cards, buddy-buddy, having a great time. I'm standing there like damn, apparently I need 8 gym badges before customer service gets unlocked. Maybe the AC being ass had him irritated. Maybe he was hungry. Maybe Team Rocket stole his lunch. I don't know. But the customer service today was TERRIBLE. And that sucks because I actually like this store. I've spent hundreds here and specifically come here because I want to support a local mom-and-pop shop instead of buying everything online. Not everybody walking into a card shop is going to know everything about Pokémon. Some of us are getting back into something we loved as kids and finally have adult money to spend on it. Instead of making those customers feel stupid, teach them something. I promise you, we're probably the easiest people to sell cards to.

For sure, prices are too high to the point you can just go to eBay. $250 open and yellowed chrono…read moretrigger? Crazy. But! Tons of hardware and it's just fun to be in a shop like this. Huge selection. Used parts. CRT TVs hanging out. You may find what you're looking for and if you want an in person experience, absolutely worth a visit. I'll go back despite the inflated prices.

Everything is OVERPRICED! Priced way over Pricecharting. They are also FIRM on eveything and are…read morenot friendly. Do yourself a favor and go to RETROHEX COLLEX for better service and prices.