Super friendly. Great selection of games. Bought Pokémon Platinum and Omega Ruby. Both carts are…read morelegit and work perfectly. Amazing service and quality.

Great little shop! Great selection, fair prices. The staff was helpful and nice. Is a little far…read morefor my drive but I can't wait to go to their new location.

I usually don't ever make reviews but this has made me so mad at the service here. I was with my…read morefriends and I had to use the restroom and I asked the cashier and he was on his phone and told me there was no bathrooms. I then asked him where the nearest bathroom was and he looked at me and just shrugged at me. Well come to find out my friend also needed to go and he went to the back and saw the public bathroom. Really pissed off how this was handled and I had to walk 2 blocks to find a shop when all along there was a bathroom right there.

I had a higher expectation of video games at a place marked as an arcade. Well, they do have a…read morecouple of stand up games at the front. In the back, on this particular evening, was a gaming competition between a number of probably very good gamers. An announcer calling out the next player and a display of brackets for the competitors. They also have a selection of gaming consoles and a very large selection of game cartridges and CD/DVDs.

Been going to Baxters for a bit now and honestly I'm not going anywhere else. It's a true one-stop…read moreshop -- sports cards, Pokémon, Magic, even DnD stuff -- they've got it all. What really stands out though is the people. Everyone there is super welcoming, easy to talk to, and actually wants to help. No weird vibes, no judgment, none of that standoffish energy you get at the store next door. Whether you're ripping boxes, buying singles, or just stopping in, they make it a good experience every time. Appreciate you guys -- 100% recommend.

By far the most overpriced card shop (for Pokemon at least) I have seen yet in the valley…read more Every time I go, their selection is exponentially higher priced than their competitors. Went today to try and give it an another shot since my buddy told me they have revamped it a bit, thought I would see what it's all about. Found a card I was a fan of for $18 and said "damaged". I checked it out, card was in great shape so I decided to purchase it. When looking around a bit more, the guy there came up to me and told me that the card was listed significantly underpriced and told me market was around $45 for the card. I told him since they marked it as $18, I was going to pay $18 for it and feel like they should charge that because that's what their price was, he stated that it's "up to me" what I will pay and I followed it up with since it's marked $18, I'm going to pay $18. He asked me if thats the absolute lowest I would pay, and I obviously said yes since that's what is on the sticker they put on the card. He told me he couldn't sell it for that price, and I decided not to buy the card and left - thus living into the same reason I decided to give up on this place and how they are still significantly higher priced that all the other shops in the valley. Don't waste your time or money here, literally eBay is the better option. Make the trip to Grail Collectibles or The Trading Card Place, worth the trip for sure. Even go next door to Monster, way better place to spend your money.

Offered almost $900 in items such as…read more Original Ds DSI XL Gameboy Advance Pokemon FireRed Pokemon Platinum Zelda Phantom Hourglass Mole Mania QBert for Game Boy Spyro The Eternal Night Mario Kart Circuit Tetris Worlds Tetris for Gameboy Donkey Kong for Gameboy Cooking mama Garden mama And many more. I was told my credit was not nearly enough to trade for a new switch 2, after I explained that the price of all the items I had exceeded the price tag of $500 for a switch 2, I was promptly blocked by Camden Tarico on Facebook. Terrible buisness, terrible customer service.

Terrible customer service and horrendous pricing. They probably are offering to buy at 35% with the…read moreway they offered me nothing for what I had.

Sold me a broken mario party 6. I called a closer fallout location than this fallout and I was…read moreinformed that they don't always check the games they sell so they can't say if they will work or not. Will not refund me and will only give me store credit even though it's only been a day. I would like cash back so I can try to at least buy a copy elsewhere. If thats their policy I don't see why I should trust anything they sell.

Bought two games there recently for my nintendo 64. I'm very busy with work and kids so I hadn't…read morebeen able to play until today. Both games I purchased DO NOT WORK. And of course, their return policy is 7 days and it's only to exchange it for a similar item. And the day I finally get to try the games is the 7th day. Do they not test their games before putting them in the case? If I hadn't spent just a combined $20 on the games, I'd be way more upset. Trying to get back into older games and this was not a good start. The other game I purchased from 1Up Games works just fine. Disappointing.

Wonderful s selection of books, records, movies, games, toys, even craft supplies!…read more Great place to wander!

I just left the Bookman's Store on Country Club and Southern, and I was abused and disrespected by…read moreone of their staff members. I was shopping, and waiting for my trade offer for some items I brought in. I asked to look at a Collector Comic Book that was locked in a case. I asked the staff member if I could take the book out and look a it because I wanted to make sure nothing was cut out of the comic. He immediately became defensive, and his attitude became hostile. I said "if there is anything cut out it's not worth $25 and I want to check. If I damage it while looking at it, I'll pay for it." His response wasn't helpful or understanding, it was pushy and abusive. "You should just get these while you see them. No one has these, and I've never seen one in our store since I've been here". I said "I have been collecting comics all of my life, and if there is anything cut out, it's not worth $10 to me". Again, instead of being friendly and asking anything helpful or asking questions, he was pushy and forceful, and became even more irritated when I pointed out the water damage on the back of the comic and told him I didn't want it. He was very unfriendly from the start. A toxic person, to be as kind as I can be. I received notice that my trade offer was ready, but I cancelled my trade offer, and walked out of the store with the items I had brought to trade. I WILL NEVER RETURN AS LONG AS THAT PERSON WORKS THERE. When I advised the staff of what happened, they seemed disinterested in doing anything. I asked them "how can you allow a person who treats customer this was to work here, and why would you want to work here if the business allows this?" They all looked at me with blank stares on their faces. A manager did talk to me, but it was the same attitude as the rude employee. He didn't introduce himself my name. He didn't try to find out the name of the employee. His attitude, like the rude staff member, was an attitude of not wanting to be there, an attitude of feeling irritated that they have to actually talk to a customer and assist them, an attitude of superiority and entitlement, an attitude that their customers do not matter to them and that they don't respect people in general. I advised their manager on duty that I work as a customer service consultant, and the employees treatment was unacceptable. He did offer complimentary credit, but did not indicate how much. I declined and told them honestly "I don't care if you pay me a Billion dollars in cash, I don't want it if that person works here. What he did was unacceptable and he should be fired". I am sure they won't do anything, and I want everyone to know that Bookman's is a TOXIC company who does not appreciate their customers, and they will screw you over and abuse you if you go there.

This place sells offbrand n64 controllers that feel just like the original make and offers their…read moreproducts for pretty fair prices. This is the anti-Gamestop. This location also happens to have a claw game with old GBA games and amiibo inside instead of crappy anime toys and I think that is rather brilliant

While killing time out and about, we stumbled upon Fallout Games. It has a bit of a pawn-shop vibe,…read morebut in the best way possible--thousands of games neatly separated by system, racks of video game-themed shirts, and massive LEGO bins sold by the pound, with mountains of bricks everywhere. My daughter built her own LEGO minifigure, and when we went to pay, the kind lady behind the counter told us it was on the house. Moments like that remind me how much I appreciate the small things in life.

In Phoenix on Free Comic Book Day 2024, I googled shops closest to my location, and Samurai came…read moreup. Glad it did, we arrived at the shop, greeted by a friendly staff. Set-up for free comic pick-up was easy and smooth. They allowed (3) per person, and the line moved relatively quickly. Did some Bin diving while visiting, found some books I was looking for, and picked up some new issues w/variants. Shop has a lot to look at, nicely organized, and has a good location with plenty of parking.

Great selection but terrible customer service. Do yourself a favor and go to the location on…read morebroadway. Much more helpful and happy to help and talk to customers. Comic book shopping at a local store is all about engaging with customers otherwise people would just buy online. Pricing not any better than competitors. Was trying to buy more but was so rushed that we only got half of what we came for.