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    Garavel Chrysler Jeep Dodge Ram

    2.3 (120 reviews)
    Open • 7:30 am - 7:00 pm

    Services - Garavel Chrysler Jeep Dodge Ram

    Auto brake repair

    Auto engine repair

    Garavel Chrysler Jeep Dodge Ram Photos

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    Britt B.

    Our engine died (due to a cam problem many wranglers are having) at under 30,000 miles. I have been in and out of the shop most of the summer (was without a car for 3 months+). The top half of the engine was replaced and garavels admission with out properly connecting the fuel injection. Our car smelled like gasoline and then the engine broke again as a result. I called and called to bring it back in with no response. I finally walked in and demanded an appointment to fix it. They only gave me one after my last post on their review board. I also purchased an extended warranty and paid extra for rental coverage. Now the engine is stalling and still smells like gasoline-I have left voice messages and texts since August. Today when I went in to request an appointment and was told if I want a rental it would likely be months (I've been trying to make an appointment since picking it up in mid August) but they would let me know what could be done about an appointment. A hour later I received this text message from the service manager in the picture-setting they would no longer work on my car, and have stopped responding since. I have also heard from the area rep that have not returned their calls requesting an appointment or rental permit my warranty. My car doesn't even have 40,000 miles and I paid $70,000 after buying it new. Also-at the time of sale they told me it was so much more than a regular jeep because it's a hybrid. But when I looked into trading it in the same sales rep that sold me the car and told me that said a hybrid and regular jeep are comparably priced. When I pointed out the discrepancy he said "well we are in the business of making $". I have never had such an awful and increasingly hostile experience buying or fixing a car in my life. I would not recommend getting a bicycle there. They say they stand by their car owners-but as my 4th car there to be treated this way because they don't want me in handle the lemon they sold me is bewildering and disappointing.

    Photos from Facebook when shopping for a jeep I wish I purchased years ago because Garavel is the most amazing to purchase a vehicle
    Randi M.

    They have the most amazing staff customer service and really treat their customers so important that we treat our clients and customers the same and with the same care that we would want they are truly the best ever and would recommend their services and their employees are so truly amazing each and everyone!!!

    Great place and great environment
    Marcial S.

    Looking for a Jeep, Dodge. Look no further. family owned dealership. You will get treated like family.

    2021 Wrangler JLUR
    J L.

    While in the Norwalk CT area (40 min. From me) I happened upon Garavel Jeep. Since I was going to need to turn in my leased jeep in two months, I stopped in to see what deals and options there may be. Everyone at this dealership was very cordial. Extra precautions were in place due to COVID. I first met with the Sales Manager Ernesto. Turns out he is from the same place I grew up. I gave him some background on my jeep and what I wanted in the new one. I was given a price and was informed it may be 6-8 weeks for delivery. I did not sign or agree at this point as I wanted to visit other dealers in my home area. After two weeks and 5-6 dealer calls/visits, no other dealer could match the quote I was given by Garavel. I ordered from Garavel even though I was 40 minutes from this dealer. 6 weeks later I had the exact Jeep I wanted and Garavel bought out my existing Jeep at a very fair price. I have to say that I never felt that "used car salesman" attitude from anyone at this dealership. Kudos to Ernesto and Maikel in sales for this positive experience and outcome.

    That's how they make transition from fender to driver door
    Artem C.

    It's the worst dealership I've ever seen. They repainted my car three times because of paint bubbling on hood and done even more damage to the vehicle. Horrible customer care, it's insane how they fooling people. Now I have to hire a layer and get through all this problems because of their incompetence and chance to save some money hiring cheep body shop. It's started with hood paint bubbling and after their first repair it come back again in just a few months, than they did a second try and it was awful color match and overspray on fenders. Then they did a third repair trying to fix all mess they painted hood and both fenders with horrible transition to front door and bumper. So now I'm the "happiest" Jeep owner ever and it's not finished yet...

    6 weeks after purchasing

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    2 years ago

    So helpful and kind, would definitely be going back in the future! Answered all my questions and I felt confident with my purchase.

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    3 years ago

    6 months since I bought my vehicle and still can't get a call back from their service department.

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    Page 1 of 3

    Ask the Community - Garavel Chrysler Jeep Dodge Ram

    Review Highlights - Garavel Chrysler Jeep Dodge Ram

    “Wrangler Rob was great and provided all the details and was willing to freely and honestly discuss all about the cars.”

    Mentioned in 3 reviews

    Read more highlights

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    Carquest Auto Parts - GUARANTEED PARTS WAREHOUSE

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    Garavel Chrysler Jeep Dodge Ram - autorepair - Updated September 2026

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