We went to the Niu last Monday to fill up my kid's cavities teeth. We felt super duple disappointed. Highly not recommend this businessman
My kid went to this clinic for 2 years. They ask my 6 years old kid to fill cavities half a year ago. Because of COVID we finally decide to do it ASAP on Oct. They refuse my request, ask to visit the office do the check and x-ray again, and I have to pay a $100 deposit first, then they will arrange the operation. That's the money for appointment only, not pay for the treatment. They said if your kids need restraints, we will not return $100, this deposit will pay for the wrap
Finally, we got an appointment last Monday. We arrived at the office in the morning, and wait for about 10 mins. From we step in the office on Monday morning, meet the dentist first, no smile on his face, no greeting, only show the kid and me his poker face. Even I talk with him, he didn't talk me back, just go away
They didn't allow me to go with my 6 years old kid, ask her to get in alone. My kid very cooperative, go with them by herself. Then the dentist gave her local anesthesia in the mouth. Let her out of the room, come back to the waiting area. I asked her how do you feel. She said she felt weird. Nobody talked with her or cared about her feeling. After 10mins, they call her back to the operation room and start filling. But after the operation 5 mins, my kid came back to me. And refuse to go back to the room, hiding behind me. Dentist Niu very mad and complained to me, she's keeping moving, I cannot keep operation! She's not cooperative! You either choose to wrap her or stop the operation, which means whatever I choose I have to pay the $100 to him. Because they charge for the wrap, and if I cancel the operation they'll charge too. Blame on the kid and let the kid feel he's angry, is one of the ways to let kids don't want to go back to operation. So they can have a reason to wrap the kid and charge me $100
Dentist Niu and the office manager Jenny standing at the door, block the way and waiting room exit. They said you must take off her sweater now, keep repeat it push me to do it
I beg them, give me several mins, let me talk with my kid. Because I need to know why she refused to do it. I need to make her calm and back to normal. I never force her to do anything since she was a baby, she always very kind, calm, and negotiable. She always talks in a soft voice
They said you must take off her sweater now! We don't have time to wait for you to talk with her or call her daddy
My kids never cry or refuse to go to any doctor, dentist's office. Even when she got the shots, she doesn't cry. She even very expecting the operation yesterday. Because we read a lot of picture books, and it helps her reduce flossing time
But when I tried to force her to take off her sweater, she cried and yelled
Too much air in my mouth
I don't want to do it
I don't want to go back
I don't want to brush my teeth anymore
I will not floss my teeth anymore
I took off her sweater and hold her back to the operation bed, my heartbroken too, I told her, mommy will stay with you, don't be scared
Dentist Niu heard what I told her. I helped him finished the wrapping. He said in a very cold mood and with his poker face, Mother needs to get out now
After wrapped, my kid totally calms down, she just staring her eyes at the ceiling, no yelling, no moving, no response
I feel very regretful and sad, I force my kid for $100, I even didn't know why she did this
My kid has 2 sides of teeth that need filling, I asked the office manager. Since you already wrapped her, can you finish 2 sides, the left side and the right side this time? She even doesn't want to ask for me, I beg her several times, she went to the operation room, but she still didn't ask for me. Just told me, Niu will see the situation to do. After the operation, they told me, they even didn't finish one side, she still needs to finish two sides decay next time. And ask me to pay another $100 for the next appointment
After I back home, I realized, this is their way to treat kids, let them dislike the operation, and refuse to do it. Then they can take your money from the deposit
I feel very disappointed with the businessman Niu
上周一我们去了牛牙医为我孩子的蛀牙补牙。我感到超级失望。强烈不建议用这位奸商
我的孩子去了这家诊所两年。他们半年前要我孩子补牙。由于COVID,我们决定10月,他们拒绝了我的要求,要求再次进行X光检查,我必须先付$100押金,然后他们会才安排。那只是预约的钱,和治疗无关。他们说,如果需要捆绑孩子,$100不退,这笔押金将用于支付保证金
我们上周一早上到达办公室,等待10分钟。从进入办公室开始,我和牙医见面,他的脸上没有微笑,没有打招呼,只给孩子和我展示了他的扑克脸。即使我主动和他说话,他也没有睬我,只是走开
他们不允许我和6岁的孩子一起进去,我的孩子很合作,一个人跟他们一起去。然后牙医给她做了局部麻醉。让她回到等候区。我问她感觉如何。她说她感到很奇怪。没有人与她交谈或关心她的感觉。 10分钟后,他们将她叫回手术室并开始补牙。但是手术5分钟后,我的孩子又回到我身边。并拒绝回到房间,躲在我身后。牙医牛很生气,向我抱怨,她一直在动,我无法继续手术!她不合作!要么包住她,要么停止手术,这意味着无论我选择什么,我都必须向他支付100美元。因为他们收取包裹费用,如果我取消操作,他们也会收取费用。我现在回想起来,当面斥责孩子,让孩子感到自己很生气,是让孩子们不想回去的一种方法。这样他们就有理由把孩子包裹起来,向我收$100
二个人站在门口,挡住了出口。他们说你必须现在脱下她的外套
我求他们给我几分钟谈话都被拒绝,最后强迫孩子脱衣服,赶我出诊室
我问办公室经理,我的孩子要补2边牙齿。既然已经包了她,那么这次可以完成左右两边吗?她甚至都不想要帮我问,我求她好几次,她去了手术室,但是还是没有问,最后告诉我下次还是需要再做两边,还要再付$100