This is my third time coming to Gary's.. Unfortunately I'm very hard on my glasses. The first two times he repaired my glasses he absolutely refused to take my money.. This third time I literally had to just leave the money on the count and leave lol.. He is such a great person.. And does great work!!!!! read more

Got tired of being swindled by LensCrafters spending quite a few $$$ for a pair of Oakley Flack Jacket glasses gone bad not once, but several times. Researched Gary's Custom Optik as a referral from WileyX website, as I lead an active lifestyle, one in which requires a wrap around style of glasses to fit under a full face helmet without crunching the bridge of my nose when I put my helmet on. Also preferred a pair of transitions that keeps the sun out of the corner of my eyes during casual wear... WileyX Air Rage delivers just that! When I met Gary for the very first time, he and his staff were very inviting. My needs was quickly understood. I shared what went wrong with the Oakley glasses, the horrible support from Lenscrafters... to which Gary showed compassion and empathy. We spent a bit of time talking about my lifestyle and the importance of the glasses having to work in harmony under my helmet as I ride a super sport motorcycle, and can't afford to have a lens fall out while riding at low or high speeds. When I picked my glasses up - they were perfect. Gary took extra time to make certain the lab did exactly what needed to be done, before I picked them up. The extra time, care and understanding my unique needs is why I'll continue coming back to Gary for years to come. Thank you Gary, I'm very happy with my purchase of the WileyX Air Rage glassed. I really appreciate the service and appreciate you! read more

Gary's is the best Glasses place in LA. Customer Service is top notch and they treat you like no other service place in LA. I highly recommend it. read more

Gary is a true pro! When I wanted a pair of gold frames, he had the only pair in town (in his stock since the 80's!). When Costco mangled an adjustment, Gary had them sitting pretty in less than a minute. I just bought a new set of lenses for my frames and they're perfect. If you need help with frames or lenses, this is the place to go! read more

My frames broke over a holiday weekend. They modified my existing lenses to fit a new frame the same afternoon. Very pleased!

Went in to see if I could get something fixed, they were very helpful but the receptionist had a very condescending tone. I would have said something but I was desperate to find a fix. When I realized they would not be able to help me I kindly walked out. Maybe I would have had a better experienced I had a lighter complexion, they seemed very friendly with other costumers. read more

Eight years ago I bought titanium frames for $600, and a week ago they finally broke. The glasses are peculiar and have become a part of my personality, and I was determined to have them repaired. Three eyeglasses repair shops in Greater Los Angeles told me they couldn't repair them. The third said that if I could find a place with that can do 'laser welding', there was a chance my glasses could be repaired. I was happy to find a place in the Valley that has the expensive equipment to laser-weld my titanium frames, and even happier with the service when I talked with Michelle and made an appointment to come in. She and Gary were warm and helpful, and to my great surprise Gary began repairing my glasses while I waited. The store has a better selection of rare and interesting frames than I expected, and I daresay the selection is as good as any of the boutique shops in LA. One of the three shops that said they couldn't repair my glasses, actually initially said they could. They were rude with me on the phone and in-person, but I really wanted the repair so I prepared to pay them to fix the frames. I hadn't heard from them for two days so I called and they were rude again and told me they couldn't fix my frames. Fast-forward to my experience at Gary's, and they repaired my frames for half the cost of what the place that was rude and couldn't do it, said they would. I haven't written a review on Yelp in many years, and I was compelled to write something today because of how positive my experience was here, and how happy I am to find a selection and service like this without having to drive to the city. read more

Every sit on your glasses? Embarrassed to say I have as well. I had only one pair of glasses and they needed to be fixed or replaced--Gucci frames--transitional. Both arms (correct terminology?) were broken off. Gary met me with a warm greeting when I can to the family owned shop. He indicated that my glasses were pretty well damaged but could be repaired. He estimated the cost to be around $60.00. I was more than happy with that estimate. I went to the shop the next day and was met by a very friendly yet professional woman with a SA. accent. She said the grand total was a whopping $9.00. WHAT?!! Don't go anywhere else but here when it comes to repairing your glasses. Due to his professional and more than fair price I will return to see if he can earn my business for an additional pair of prescription glasses as well as a pair of prescription sunglasses. I don't know the prices of the glasses they sell but i know they are custom and beautiful. read more

Gary can do anything with any frame, the most comfortable optometrist office/shop I have ever been in, I moved to Sacramento a few years ago and I recently ordered some wooden frames from amazon, and I was thinking who can get these up n seeing for the right price, my wife said babe do u remember that eye glass shop you love in Northridge? #GARYSCUSTOMS. read more

I brought in a pair of inexpensive-type sunshades (from Target) that got a bit crushed at some point while in my work apron. I wasn't sure if they were fixable, or worth fixing, but Gary fixed them in a few short minutes, and also adjusted them to fit better than they ever fit before. I am very happy after my visit. Gary and Michelle offer great customer service, and I look forward to my next visit. read more

The woman here was so nice. I was in a bind and just needed to use the restroom and she was so kind and accommodating, even though I wasn't a customer. I would highly recommend going here for glasses purely because I know how you will be treated! read more

Gary Is the best and Micelle is so warm friendly and welcoming Both are very helpful and honest you cant go wrong with Garys expertise and Michelle's advice. Ive been going there for years and will continue to do so read more

Brought in my busted up metal Ray Bans today, fixed all the kinks out and added a missing screw in under an hour, for FREE. Also changed out the lenses for a small cost. Gary and Michelle were happy to give me some of the best customer service I have seen and will definitely come back for a new pair. They have a huge selection. Check them out for sure. read more

When others kept telling me "No", Gary said "Yes". Gary's vast knowledge and honesty made for a truly comforting experience. It's so hard these days to find a skilled professional who takes the time to explain to you all the options available, making you the primary focus and not just another sale. Thanks again Gary!!!! read more

I went here after ruining my 1/2 frame glasses. The lenses were expensive progressive lenses with prisms for blindness, I felt I was facing a new prescription and frame due to their custom shape. Gary suggested some alternate frames and he gave me new glasses looking 100% better than the old ones ever did, in addition he saved me the cost of the new lenses. Gary is a very dedicated and skilled optometrist and not to mention he works to perfection. I spoke with Gary for a little while and he's one heck of a nice person, if everyone could be like him shopping would once again feel personal like it was 40 years ago. This place gets the highest rating I can give, recommend going here if you have an emergency breakage, also they have a great selection and good prices don't patronize larger chain stores, Gary is better. read more

AMAZING selection of vintage sunglasses. I'll never go to Nordstoms or Solstice for glasses ever again. So many unique pairs it's almost overwhelming and the service is great too! read more

They have more options then anywhere else I feel prices were good and everyone was friendly. Way better then any corporate optical

Love this place. Gary and his staff are wonderful and excellent at what they do. He doesn't push expensive stuff on you for no reason although he does carry very nice, high-end frames. Once I decided on a pair Gary went through all of the options and gave his honest review of the value of each of them. I wound up with a great pair of glasses that feel totally superior to the ones that I had before. Thanks Gary. I will be back when it's time for new glasses again. read more

Hands down the best optometrist around the valley . I went there to get my glasses fixed. The older gentlemen greeted me and welcomed me with a smile. Prices are extremely affordable and the quality of work is top notch.. read more

This place is awesome! Gary and his staff are so helpful and friendly that I just kinda wanted to hang out there. The selection of frames is vast - there are almost too many choices. But Gary knew just what I was looking for and showed me some great options. I was so happy that the next time I went back and got another pair. Thanks, all! read more

So friendly!!!! Family owned, honest good people. So glad I stopped! They fixed my glasses and provided better service than the place I purchased them! read more

Gary's Optiks is a good as it gets. Gary is personable he provides you quality lenses and frames and will respond to your questions with sound practical suggestions. Gary is like a bespoke clothier...not a lens crafter mass merchandise type of business. Yes, he is a little expensive but he will adjust and fix your glass when needed, and like a bespoke tailor, his glasses fits you like a well-tailored suit/dress. read more

Gary fixed my glasses and had me in and out in no time. The shop is super nice and Gary is quick, friendly and probably as fair as it gets. Highly recommended! read more

Gary's Custom Optik is truly the BEST place to take care of all your needs for eyewear. This was my first time going to Gary's as my vintage Ray-Bans needed repair and from the moment I walked in I was treated like family and felt very welcomed. Everyone there is warm, very friendly and very knowledgeable about whatever your needs are and they are very honest. I highly, highly recommend Gary's Custom Optik! read more

Today, 10/11/17 after googling for an optician who does emergency repair work on eyeglasses, I went to see Gary. He offered me two solutions, a weld that may not last over 30 days, or an inexpensive replacement frame that my lenses would fit into. The cost was approximately the same for either choice, and it was MY choice. I was perfectly happy with the frames he showed me, and I selected a pair, I was even more impressed with the friendly, good, and quick service (in & out in 20 minutes). That is integrity. read more

I've gone to Gary for over 15 years, so that should be endorsement enough, but it isn't. Gary is an exceptionally talented and gifted Optician. He goes the extra mile all the time and is absolutely ethical. He will direct you to frames that suit who you are and then keep them in great shape for years. He is direct and up front in all his dealings. I can't recommend him and him and his business highly enough. read more

I came to Gary's in order to get my Ray-Ban prescription classes fixed. I went to Gary's without an appointment and walked right in to meet Gary himself. I explained to Gary that I would prefer my classes to be fixed as soon as possible (I did not have any back up pairs at the time) and Gary was very understanding! Not only did he fix my glasses in an extremely timely manner, he and his staff were extremely polite and made my experience all worth while. I highly reccomend Gary's! read more

By chance google search last year, I came upon Gary's Custom Optik. Without ever meeting or having any previous business dealings. Gary and his staff promptly contacted me offering their customized services based on my inquiry. I sent in my vintage sunglasses to Gary and he did a extraordinary job touching up the finishing. Recently I sought his services again he and this time he out did himself by doing a spectacular job touching up two pairs of vintage sunglasses. The real highlight of my business dealings with Gary's Custom Optik is the SUPERIOR custom service I experienced each time I sought Gary's services for my optical needs. His staff were very prompt and cordial and they communicated with me the entire time my glasses were being repaired. I wish other companies use Gary's Custom Optik as a benchmark for customer service and constitient satisfaction. I would highly recommend Gary's Custom Optik to anyone anywhere in the world for both superior customer service and fine craftmanship. Carlton Allen read more

Gary fixed the frame on my aviators in less than 15 minutes by a process similar to soddering. He also tightened the hinges and whats best is that it was very affordable. I highly recommend this place for anything sunglass/eyeglass related business. read more

Great experience! Gary and the young lady in the office (wish I got her name) were very charming and personable. They gave me an excellent price and a guarantee of next day service to replace my lenses with a new prescription. When I think of how much $ and waiting I have spent at other places it kinda makes me want to kick myself for just now going to this place! read more

I just happened to find this place when I was looking for somewhere local to fix my sunglasses, and I am glad I found this place. One of the nose pads on my Prada sunglasses broke and I needed to replace them with a new set of nose pads. Other places were not helpful but at Gary's they began fixing my sunglasses right away. Everyone was very friendly and treated me well. I talked with who I think was Gary and he was very nice and helpful. He told me that they could have ordered everything for me and to come here first in the future. Great customer service! Since I already had the replacement nose pads, they fixed my sunglasses for free! Even cleaned the lenses! I will definitely be coming back if I have any other issues with my sunglasses. I may even come here to purchase some new shades; they have a ton of sunglasses in there. Other places do not seem to want to take the time to actually fix your sunglasses, but at Gary's Custom Optik they really help you out. read more

Gary did a great job as usual! My vision and the latest fashion look in glasses are in your capable hands. Thank you, thank you. Gina K.

I was looking up this place so I could give my friend the address and phone number and saw reviews and had to write a review. This is one of the few places left where they really do remember you and who you are when you walk through the door. Gary is such a pleasant and sincere person and the women who work there are so kind and friendly every time I have to go there it is a pleasure. I can't say enough good things about this place. I also love my glasses and they had very affordable options for frames. This is a truly great place. read more

You know how some frames have these stylish, tiny, rectangular pieces on the side of each lens? Well, one of them came off! So my glasses looked awkward with one piece there, and another missing. I entered Gary's store, and he fixed them using new pieces and crazy glue in no time AND for a very reasonable price. They look great. And he saved me from having to buy new frames. Thanks Gary and Denise. read more

Gary fixed my glasses for free of charge!!! highly recommend

AMAZING! Repaired my glasses in less than 20 minutes. The entire temple piece had broken. I had googled glasses repair, this place came up. Convenient location. FRIENDLIEST people. Loved the experience. Best part...I can actually see again. The savings was just fantastic. HIGHLY RECOMMENDED. I had no appointment, walked in. Fixed SAME DAY. Thank you! read more

Gary and Michelle were a pleasure to work with. My glasses were fixed in 20 minutes and Gary was able to use a process that it seems only a handful of people in the entire L.A. can do. And the store looks like an antique furniture store. Very unique and fun. read more

I had LASIK surgery and, unfortunately, the surgeon, Dr. Brad Elkins of Encino and West Hills (might as well give him a plug), did not follow the equipment manufacturer's FDA-approved guidelines, used the equipment in an "off-label" manner, and he damaged my eyes. To help relieve the resultant constant pain and visual distortion, I usually need to wear goggle-type glasses with foam inserts to keep out wind and irritants. An acquaintance recommended Gary's Custom Optiks because they stock such sunglasses. I purchased a pair of WileyX glasses with inserts, but they are not made as well as a similar pair of Panoptx that I own. Unfortunately, the insert keeps popping out, which is annoying. The downside of Gary's is that they do not accept VSP insurance, one of the most popular providers, and prices are a little on the high side. They also did not tint my lenses as ordered and I had to return them. The tint that they did eventually apply is not very helpful. On the positive side, the owner, Gary, creates his own lenses and, since you deal directly with the owner, it's easier to remedy any issues. read more