My neighbor took her car into these good ole boys shop, they ( Bill and Bubba) tried to tell her…read moreshe needed a new engine and that her engine had low compression. The cost was going to be $5k to fix it or $10,000 to buy a car from their lot. She literally took the car to Oreillys, after she picked it up and they scanned it, P0300 (random misfire code, she replaced the spark plugs and 1 coil pack, and she had been driving it back and forth to her doctors appts and church for 3 weeks All BS just to try and scam the elderly. STAY AWAY!!!!!!!!!

The communication was on point. I ran out of time, I had to leave the state but he kept me informed…read moreof what was required to get the car back on track.

Went in to have my oil cooler replaced and within 50 miles of leaving their shop my engine blew up…read more Come to find out if they failed to prime the oil pump it will cause engine failure and they said, "tough" and proceeded to quote me 20k for an engine replacement. They caused the issue and then tried to charge me to fix their mistake. I wish I could give them 0 stars.

After a $5200 billion and persecuted for theft (stealing my own car) my car has the same problems…read moreas it had before i took it here. This place is trash and this people should be ashamed

You drive up there and there's a note on the door that tells you they only make appointments by…read morephone. So then I called and left a nice detailed message and nobody got back to me. What the heck kind of business is that? I ended up fixing the car myself.

I have used Turn 9 Automotive anytime. My Honda needed work. They've always done an excellent work…read moreat a very fair price. Great communication with them as well.

Hi everyone, I wanna tell something about this car shop…read more They want almost 2000$ to replace alternator in 2019 Range Rover Sport , other guy did the job for 400$ labor and 260$ alternator from AutoZone, When I went to the manager, the manager was sitting there chewing gum, blowing bubbles, and talking to me with disrespect. So, guys, keep in mind how they treat us ordinary people. Because of people like this, our country's economy is crumbling. I told them that the car is located just a minute away from them at the hotel. I asked them for a battery jump so I wouldn't have to pay $200 for transporting the car, especially since today is a holiday and not a single tow truck is working. I wanted to bring the car myself, but they said no even to that when I offered them a $300 deposit so I wouldn't steal it or the documents. In short, don't contact them at all.

I want to give them a better review because they were timely and professional on phone and in…read moreperson but gave me estimate of 2500.00 for my vw tiguan for the timing cover but said they had to take engine out to do repair. Brought to dealership and because was pre certified and bought from a dealer, it was still under warranty and the repair was done without taking engine out so cd have been cheaper than the quote they gave me. My bad for not checking.warranty. Just a heads up if you buy pre cert from dealer.

This in relation to pricing and communication. The oil level sensor on my subaru needed replaced…read more One mechanic qouted about $1200, the dealership $2000, this guy wanted $5000. I asked why it was so expensive to repair and he refused to respond. When you are $3000 more then the dealership then you have real issues in your pricing. The fact that you wont even explain why it cost so much shows you have real issues is justifying it or feeling the need to justify it to a customer. Lost my business forever

I took my Subaru here for the timing belt service. It's a…read moreservice that is required at 105,000 miles on this particular model , which is the Legacy with the 4 cylinder engine. I think this shop is a rare find, and Dave the owner is a great communicator who knows more about these cars than most guys have forgotten. If you want to take your car here, keep in mind that it is a very busy shop, and you may have to schedule in advance for your work.

I'm so happy to have found a motor repair shop with such an honest, professional and efficient…read moreteam! My beloved old Toyota Corolla 2004 needed a new windscreen wiper motor and Denis Aparovic not only replaced the motor but the piping and parts that made it functional. All this cost less than the estimate. I took the car back later to have the rubber seals around the back doors tightened, and again the repair was completed quickly, efficiently and cost less than the estimate! In addition they checked my tires ( which needed air ) and straightened the rim of one - all this care included in one visit. They really pay attention to everything and I couldn't be more grateful. I won't take me car anywhere else! Sue Hepker

Fast, reliable and affordable car service/repair. They worked on my car and were transparent on the…read morecost and breakdown of services. They were easy to deal with. Will use them again.

Horrible experience. Long story short, my daughter was told the issue only after calling on the 3rd…read moreday the car was at the shop. We ordered the part(confirmed part with the shop), dropped off the car and the part. The shop waits untill the afternoon my daughter was to pick up the car to tell her its the wrong part. My daughter didn't deserve to be treated that way. Needless to say she won't go back there.

I was referred to Tuffy's by a good friend. I have had such great service with Tuffy's on Race…read moreTrack Road. The staff are so nice. You feel welcome! You feel they are honest with situation and pricing.

First time customer and last time. I went online for four tires and set up install appointment…read more Online prices neglected to state any promotional pricing applied and additional undisclosed fees. As stated by Austin (claimed to be the manager). I arrived for my appointment and was informed that the online prices were promotional pricing, therefore, no additional military discount may be applied. Understandable, however, I asked Austin to show me where that promotional offer was stated in writing. Austin stated it's not written anywhere in order to verify, and that's how online pricing is. In addition, he disclosed "shop fees" that were neglected to be disclose online quote "out the door price" As I tried to state my point, Austin began to behave in a passive aggressive manner at which he deferred to not only cutting me of at every sentence but also speaking to me in a demeaning manner stating "that's the way online prices are big guy", and "I'll make sure to add your complaint to the long list of complaints". He appeared to have taken the matter personal from my observation. I stated there was no need to be referring to calling me "big guy" even after he knew my name. Ultimately, Austin's behavior was not necessary, yet it seems he may be experiencing frustrations from dealing with this online pricing issue. He eluded that this online pricing matter was a bigger headache than I understood e.g. "shop fees". If online pricing is a bigger issue, then at best the company should consider looking into properly disclosing all fees and charges, to include all promotional offers e.g. discounted prices on tires. This may alleviate continuous points of contention with pricing as Austin eluded to. Or at least consider restructuring the front staff as to ensure staff aren't being burnt out. Sadly, as a one time customer this was a disappointing business transaction and would not be returning back and will not be recommending Apex tire & auto to friends and family. Respectfully, Michael.

I have used Famous a few times and like their professionalism and speed. Another aspect that sets…read morethem apart is the ability to source your own parts. Many other surrounding mechanics will not allow that; they mark up the parts. I've saved quite a bit sourcing my own bits. Most recently had some spacers put on and they didn't even charge me...a testament to the relationships you can build with a local business. Thanks Sam!!!!