I am in the Spa world and go to a lot of massage places. This is one of my favorites! Their pricing is amazing and the quality is so good. Yesterday I had Max and it was so good. I booked another hour. I highly recommend them read more

I was really hoping for this to be a great experience, but it was extremely disappointing. I had just ended a 2-day conference where I was on my feet all day in heels and sorely needed a foot massage. I called this place and they were ready to take me in 15 minutes. when I arrived, they asked for payment upfront. this is highly unusual and nowhere else that offers any kind of service (spa, salon, etc.) takes payment upfront. this should've been my first clue that clients often dispute the charges, so this is why they take it before the service. when i entered the massage area, I realized that you dont get your own room, and your massage bed is not partitioned, so its. shared room with about 10 beds. what ended up happening is that the guy next to me fell asleep and snored very loudly the ENTIRE time of my massage. obviously this prevents any sort of relaxation. so, effectively my massage was ruined. I could not ignore it and it was so so annoying to have to listen to. as far as my masseuse, there were a couple issues there too. first, the entire time he focused on the center section of my foot, he did not touch the toes or the heel. this place advertises itself as reflexology, and the toes are a major part of that. so that was extremely disappointing and I could've really used that part of the foot massage. if youre going to have a one-hour massage focused only on the feet, you have to do the ENTIRE foot, I felt like this is just obvious. however, I couldn't communicate with him at all as he doesnt speak english. second, he used SO much lotion, my feet felt like they were swimming in a swamp during the entire massage. it was horrible, and he couldnt get any real traction because of the insane amount of lotion. finally, at the end I tipped him about 13%, because I felt like he tried his best, however the overall environment there, plus his skills, was lacking. as we walked out, he walked through the door into the lobby and let it close in front of my face rather than holding it open for me. when I entered the lobby, the receptionist asked me how the service was. I told him about the snoring. he did not apologize, but instead said he could discount my service but could I please tip the masseuse more, since that wasn't his fault. then I explained the issue with the masseuse. he sad he would talk to him about it, and didn't end up discounting my service. this is the first time EVER in my entire life i have had someone ask me to tip more. not at any restaurant, bar, salon, spa, etc. has anyone ever said that, because it's common social etiquette that you NEVER ask for more tip, ESPECIALLY when you're told that there's a problem with the experience and/or service. this blew my mind that the masseuse ran to the receptionist right away to complain about his tip. and still no one apologized to me! needless to say, I will never come back!! read more

Went there for a back and foot massage. The sign said deep tissue massage and acupressure. I requested deep tissue. The masseuse didn't know anything about acupressure. I should've read other low reviews. He pressed very hard on my back and not on any pressure points. Didn't release my spine at all. He didn't understand you start light and work into deep, so he had no sense of touch. Evident he had no training whatsoever. The foot massage drilled into my arch, but didn't do anything on the balls of my feet or my heels. I actually had a heel issue, but there was no mention or questioning if I had any issues. Foot massage was worthless. They obviously addressed the comments about the front desk, he was very nice and polite. Demanding a minimum $15 tip on a $60 massage seems over the top. Not sure what there is to like here but maybe others have different experiences. read more

Massage was good. I did the one hour foot massage. The guy in the front was a bit dry in my opinion but I won't take a star off for the service it self was good. read more

Gen Foot Spa - Services and prices - Massage Therapy Near Me - Costa Mesa, California

They take walk-ins so I was able to get a foot massage right away. Massages are done in a large open room which is darkened, but be prepared to be disturbed when new clients walk in or leave as some people can be noisy. My masseur was OK, not great, I had read good reviews about him but he was gruff and his massage did not target specific points on the foot so it was not technically reflexology. Before I went into the room the man at the desk told me to tip my masseur inside, which I did, and then I was asked if I tipped the masseur when I paid, a little overkill. Maybe people have been disappointed and didn't tip so they make sure you do, which is fair but they should train their masseurs better and they won't have to ask twice. It was OK but I wouldn't go out of my way to go here again. read more

I hardly ever write reviews but feel compelled to do so in the hopes that others don't have my experience. I selected the one hour foot massage. My guy literally slept for 75% of the massage. He would fall asleep with my foot in his hand, at one point he was lightly snoring. I kept looking around in disbelief. I would have walked out and left but didn't want to disturb my husband who was there with me. Then at the end, after sleeping for 75% of my treatment, the guy asked me for his tip. He was so pushy. I felt very awkward. I gave him a 20% tip and he was very clearly disappointed and super rude about it. This place was such an unpleasant experience. read more

10/10!!!!! Peter hands down the best! I have arthritis and it really helps release the tension in my hands and arms. I definitely recommend!!!! read more

The fact that this place is only reviewed 4 stars is mind blowing. They know what they are doing, and they do it well. Not sure what can be disappointing people from a nice, solid quality of masseuse, foot spa. read more

I tried a foot massage here recently, and it was not bad. Cool spa not far from where I live. They did a good job with my feet. You just have to set appointments for yourself, like anywhere else. I was happy. read more

The photos do it no justice. I've now been here twice. I came as a girls trip with my aunt and sister (we set appointments ahead of time) today i went on a whim and walked in mid morning on a Thursday & was seen right away. I've been having the worse pain in the balls of feet for months now so i figured this couldn't hurt to try. I came in and skipped the back massage and went straight for the feet. 110% worth it, i loved every second of my service and was actually falling asleep. It helped with my discomfort and will be back soon. read more

It's a weird experience. A lot of people in one room. And then they put shades over your eyes. Definitely not something I enjoyed.

The owners are friendly and accommodating for walk in's. Reflexology was very relaxing and nice atmosphere. Highly recommended!

When booking a service, ask for Tom. Had the one hour foot massage. Great experience!

I love this place for an inexpensive, relaxing massage. That's what I was expecting and that's what I got. I've been here about six times each time a good experience. read more

Just had a 90 minute massage feet/back with Sonny and it was fantastic. He worked out all knots in my back and feet feel great! Scheduling is a very easy. read more

way over priced for the quality message, basically a very expensive rub down will not return

I like going to this place I don't get a deep tissue massage. I just come here to get a relaxing feel good Massage. I've been here several times. I bring my friends here and they always really like it. read more

They are the best. The spa itself was very clean. I love the tranquility of the place. Music was so relaxing. Today, Peter gave me 60 minute back and foot massage combination. I felt so much better from body soreness. Booking was also very easy, they were very responsive. I will definitely book again next month. read more

Gen Foot Spa - Soothing lamp - Massage Therapy Near Me - Costa Mesa, California

After days walking for miles, our local friend told us about this place. Great experience so relaxing, perfect for a nap after lunch. Came out napped chilled and super relaxed read more

Gen Foot Spa - Great! - Massage Therapy Near Me - Costa Mesa, California

Horrible experience horrible massage , I have been getting massages a lot , choosed this place for the first time , I don't mind to pay for quality and care . They are not professional, and have no knowledge , about pampering and customer care ,was lots of talking and noises between employees , and very small space , also they don't know how to treat the guest, I would never go back even if it's free . Don't waist your money . I usually not a complainer person even on yelp . read more

So, here it goes... Scheduling the appointment was fine and the woman who helped me was easy to understand and very nice. Upon arrival we checked in for our 90 minute foot/leg/neck & back appointment only to find that this does not include a foot soak so we added on. Weird. They have you pay first, which is also weird but no biggie. It's just that if you decide to add on a service you're paying again. We were then taken to the next room where all the chair-beds are located. It's one large room, which is fine. I immediately noticed THERE WERE ONLY MALE attendants available; I'm intentionally not using the term masseuse because there's no way my guy was a masseuse. With the neck/back/arms service you first sit on an ottoman and soak your feet in a large bucket type thing. The entire time that's happening your legs are pressed against the edge of the bucket and it's pretty uncomfortable. My attendant was not good at all; his hands were rough and a nail or something kept scratching me. The worst though is that he was coughing a phlemgy cough and sucking what I assume was snot up through his nose, like he needed to blow it. This lasted the entirety of the service. I could actually feel the cough on my feet once I changed to the chair. The arm and hand massage included no lotion, oil or lubricant. Thank goodness it lasted only two minutes on each arm... You then move to the massage chair. Comfortable enough but instead of springing for a sheet or small blanket they cover you with a towel, two small towels on the leg that isn't being massaged. The massage was not good and he kept doing the same things though I did ask for him to please rub my heels and calves. Unfortunately he did not understand, apparently so that didn't happen . Bottom line is maybe choose another place, or take your chances and see how it goes for you. read more

Absolutely disappointed in my service. I requested a particular service and was given a different service. As I was hopeful during the service it would take a turn, it was over. Upon check out I informed the front desk lady of the service, informed her I did not receive what I requested (the man at the front desk also interrupted) meanwhile wanting to acquire the service I paid for they were quick to give me my money back (which is not what I was seeking)...what I was seeking was my request of a service I asked for. Sadly disappointed, I was hopeful they would provide quality service and assist me in getting the correct service but they were quickly say sorry, asked me to pay for an additional service and move on to the next customer. Wish this couple provided better quality service as it was their error. I was seeking relief, and all they gave me the difference in money back and poor service. read more

While many of the staff give great massages the atmosphere is bad. 1. They crowd everyone together even though there are empty tables a plenty. This means you hear and smell everything from the person next to you and I'm telling you it's often NOT PLEASANT. 2. They do nothing to control rude, obnoxious customers. They don't set expectations about not talking loudly, or that they will be woken up if they snore like a freight train, or that they will be asked to leave when being verbally abusive to their therapist. Bottom line - great massage for a fair price. But you will be listening to people complain that the pressure isn't good enough; you will be listening to people snore SUPER loudly and at times passing gas; and it is crowded because for some reason even if you request it and offer to pay more, they will not place you in a table away from others. Unfortunately, it's our neighbors here in Newport/Mesa making this place less than enjoyable. Shape up people! You're hurting a small business! read more

I love it the massage was sooo awesome place ,quiet,peaceful atmosphere perfect to go and

My boyfriend and I was there last week for an hour foot massage. They did okay job nothing special. We tipped them 20% and they really have a gut to ask for more tip. They made us felt very uncomfortable and no where in this world people ask for more tip while we gave them fair amount of tip. we are not going back for sure read more

Great place to go for an easy 60 minute relaxation! The staff is good, the facility is nice and clean, and making an appointment was easy. The only drawback was the noise from the back room. Voices and cell phones ringing. Not enough to ruin my experience, though! I'd still recommend this place! read more

I had Jerry for an hour massage today. He was awesome.... Will definitely request him next time. I asked for more attention to my arms and hands and he did just that. Some say the front counter people are rude, but I disagree. They are just a different culture. The lady is always pleasant. read more

My absolute favorite! I have been going regularly and feel like a new woman. The stress relief is incredible! Most of the masseurs do excellently but I certainly have my favorite. I highly recommend. read more

Nice and clean place. I love my acupressure massage. I was able to book an appointment right away. Friday and humbled staffs. Parking was easy. read more

Sadly, I got lured in by the good reviews. The ambience is decent and the place was clean. The massage was horrible, at best. I refrained from walking out, but that was hard to do. The guy I got just kept rubbing lotion on my feet in the same place for an hour. He had no real massage skills, no knowledge of foot anatomy, and no reflexology skills. To make it worse, he sniffled the entire time. Gross Maybe it was allergies and not an illness, but for the costumer's peace of mind, please wear a mask rather than wiping your nose with your hands repeatedly and touching my feet. I immediately went to wash my own hands and then got a pedicure to wash my feet. I wish I had never gone. read more

Today was my first time visiting this spa. I told both the front and the guy doing the massage to please do most neck and shoulders. It was one hour of complete torture He mostly only worked on my back with such hard pressure I thought I was going to cry. The room is filled with people so I didn't want to be loud so I kept putting my hand up like please don't do this so hard He worked on my back and spine which was a little scary because he was pushing so hard. And would go down sides butt and legs he never did work on my neck and shoulders even when I kept pointing to them. Then he did my head like I was getting. a shampoo in a salon. When I went to leave I gave him cash and he held it up to the guy sitting next to him and shook his head I was really surprised when he did that. It was super rude and to be honest the massage was so bad I shouldn't have left him anything but I did give him $10 I guess he wasn't happy with that. So I don't think I will ever go back there again. Such a bummer because I was needing my neck and shoulders done so badly. But instead felt like I was beat up! read more

I had a good experience getting a 30 minute foot massage, the location was convenient and the room was clean. The massage was very relaxing and while it was a foot massage they did start by massaging the neck and back before moving to the legs and dis lot the feet read more

Love Gen. I have found this foot reflexology so wonderful and healing that I invited 4 other girls to go with me on my birthday to enjoy the experience !!! You will love it GO! read more

I just left this place just to walk out and see the cops talking to my 14 year old son because the owner of this place call them because he look suspicious! Even when he saw my kid with us when we walked in, on top of that he makes me pay cash so he don't pay taxes and makes me tip the guys to keep it for himself this person it's a character. I would never comeback here. read more

For $50 for full 30 mins foot massage and back massage worth it. I've been to many massage places on the low down and it was all open and at one point you stripped down to your bra in room with all. I mean you do see more at a beach but unexpected. Usually while laying down they slip your shirt off. Oh well had Peter and he was great. Would return read more

Been coming here for years, unfortunately the last three visits the one hour foot massage was cut short and ended 20minutes early.... Even though I mentioned it to the therapist and manager they denied and could care less. When a treatment starts at 12:55, and it is an hour long, you shouldn't be back in the lobby at 1:40. Gave several chances to continue to support a small business, but I will not be going back sadly- you want to walk away feeling good, not irritated- and in addition the therapist never touched the bottom of my feet, just me knee caps and top of foot, speak up if this happens to you. And you got the timing wrong buddy on your response, good luck to your business read more

Im leaving this review because no one should ever go through a situation like this. I went to this place to get a combo massage this past Sunday and paid $65. I never imagined that instead of a moment of relaxation I was going to walk out of there with a horrible experience! During the massage, I could feel that the person (Bill) was a little out of place with the massage. I honestly feel his intentions where something else and not give me a clean and relaxing massage. And to confirm that Bill the person who was giving me the massage disappeared during the massage because he had to go to the restroom. Really? I find this disgusting and unprofessional! Once I walked out of there I told Leo the front desk person about how dissatisfied I had been with the massage and expressed my concerns. Leo was so rude and honestly did not care! After speaking to the owner which her name is Yu Fei He offered to return $10 and kept on making unnecessary remarks. He shut the door on my face and said the B" word. Please be careful If you go to this place. This place only cares about the money and it's a disgusting and dishonest place!!' First thing they ask when you walk in is do you have cash for the tip? IThe last thing they care is about customer service. read more

I have been here many times. Good service at the reception. Massages are great. Each therapist has their own technique. Recommend you quietly advise your therapist the level of pressure and any sensitive spots you may have. I also wear noise canceling headphones. Everything is clean and comfortable. Tip the therapist with cash when you're finished. Enjoy! read more

Remember we are the customer!!!! This review could have been better but, when the receptionist ruins the experience it's a no go. Remember, paying customers keeps you in business. We drove 1 hour away to visit this place. Yeah you heard me, 1 hour... and I brought my mom and sister. The receptionist was unpleasant and acted as if we were peasants. I told her I wanted to assure we remained upright since we only wanted our feet massaged and she instantly looked at us and said in a nasty tone, it's a foot massage you only sit not lay. I said I'm just making sure since the communication seemes to get lost in other establishments. She said we're different and kind of cut her eyes annoyed. She wasn't pleasant upon us entering and never greeted us. At the end she rushed us and said "are you going to leave a tip" now this is normal in some places, but she literally rushed us as we were walking out from receiving our massage as if we we leaving without tipping. The 1st question should have been " how was it?" We looked at her and said we gave them a tip already. We left immediately. As soon as we left the first thing my sister said was, I had to use the restroom but if I go back in there imma slap her. I looked at my sister shocked because we never discussed our experience. I tried to remain calm since I was the one treating. I thought I was the only person to pick up on her ugly attitude but nope, we were on the same page. I won't even review the massage because I won't be back. You treat customers with respect, we paid ahead of time and spent 130 dollars to be treated like that. No thanks.. read more

I had a foot massage and enjoyed it. You can also request a foot and back massage if you wish. The interior is peaceful and relaxing. I could choose the amount of pressure and the masseuse was very skilled. He found all the sore muscles and tendons on my feet and I felt very refreshed afterwards. I think the $50 cost was reasonable for the care I received. read more