From the second we sat down at Gen Korean BBQ House on Chandler Blvd, Brenden completely elevated the experience. Korean BBQ is all about timing, attentiveness, and energy -- and he mastered all three. He was incredibly attentive without hovering. Our table was never cluttered, drinks were always refilled before we even had to think about it, and the meat rotations were perfectly timed. At a place like Gen where the pace can make or break the experience, he kept everything flowing smoothly. What impressed us most was his professionalism and attitude. He was knowledgeable about the menu, quick with recommendations, and confident in explaining different cuts and options. He made sure we understood how everything worked and checked in consistently to ensure we had exactly what we needed. But beyond just doing his job, he had that rare quality of genuine service. Friendly, respectful, efficient, and personable. You can tell he takes pride in representing the restaurant. He made us feel like valued guests, not just another table in a busy dining room. The food was great, the atmosphere was lively and fun, but Brenden is what made this visit memorable. If management is reading this -- he is top-tier. Hold onto him. We will absolutely be back, and we'll be asking for Brenden again. read more

Always our date night/day go to! We always have the best service and amazing quality of food We love Manny and Branden (with an E, not an O) read more

Gen Korean BBQ House - Korean Near Me - Chandler, Arizona

LOVE GENS SO SO SO MUCH MWAH CHEFS KISS. Our waiter was so patient with our questions. Vibes were up in this restaurant too- everyone was so happy to be eating: All You Can Eat IS the menu, there is simply no other way to do it! Try the cheese tonkatsu (guilty pleasure), hawaiian pork belly, beef bulgogi (duh), and kimchi between every bite. Wash down with Sapporo. BUT SAVE ROOM FOR DELICIOUS FLUFFY HOTTEOK FOR DESSERT. So so good, come hungry and come with friends. Nobody will be disappointed- there is something for everyone! read more

Gen Korean BBQ House - Hotteok (MY FAVE) - Korean Near Me - Chandler, Arizona

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We were craving KBBQ and came here Friday for dinner ($30.99), and it was disappointing. The restaurant wasn't busy yet when we arrived. We ordered some apps and the KFC had barely any meat, mainly crispy breading. They also don't automatically give banchan/side dishes so that's very odd. You have to order those separately. They didn't have rice paper either so we opted for radish paper. We ordered the thinly sliced brisket (chadol) and it was very chewy and not thin. Only the galbi was good. Aside from food, the music was extremely loud and it was difficult to hear anyone speak. Our service was good and they changed our grill often. I would say 1 star but the service moved it to 2. read more

Gen Korean BBQ House - Korean Near Me - Chandler, Arizona

Decided to treat the family after a special occasion event. We've frequent before, but it had been about 6+ months. It used to be very easy to come in and order, but over the years it's gotten complicated. Same thing the night we came, trying to figure out items from the different costing menus is a challenge. Even the à la carte items through me for a loop. Keep in mind, the ENTIRE table has to do the same thing, so make sure you all agree beforehand. Service was a hit/miss. The manager who jumped in a few times was helpful along with the food delivers. Our host and server, seem distracted. We ordered a few things from the kitchen (Korean Fried Chicken, pot stickers, & calamari rings). Nothing felt made in house, all seemed previously frozen. With the KFC, I requested additional sweet & spicy sauce... that didn't happen and the sauce was more sweet than anything. Pleasant surprise, the music playlist. Best thing we ate that night was the Beef Bulgogi, Gen Premium Steak & Spicy Calamari. Most of the other items were okay. I tend to stay away from chicken items as cooking tends to take longer. Timing is key when you're cooking at the table. We realized we need some additional utensils (for Raw & Cooked foods), seasoning, and more. It should have been at the table to start, but requesting it was hard to get. Same thing when it came to ordering. Some items would come out really fast, while others I realized were a miss by our server to check on with the kitchen. Even after unloading freshly raw food, it was hit or miss with someone coming by to clear things. Grill changes were good, as was getting drink refills. Experience definitely could of been much better. read more

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I love Gen!! We are frequent patrons. Always great service. Amaya and Spencer are our favorite servers. Food is great.

Honestly, skip this place. When I walked in I exclusively told the staff that I had only tried korean bbq once and if they would be willing to help me understand the process, they said yes of course. Well after recommending the most expensive meats, pushing the most expensive side items, serving stale rice, and not helping us at all on the hot plate, I knew we had made a mistake. We ordered the wagyu, but it had to be of the lowest quality, basically inedible, and when we were told at the end of the meal that we would be charged for the extra food we did not eat, I was beside myself. I will not be back. read more

Decided to try again.. our server was a lot less nervous this time. She was extremely nice and attentive! I believe her name was Anthu, hopefully I spelled it correctly.. We sat at a different table. No fires!!! The same manager was there from last time... They play modern music and at one point they were playing Corridos!!! My type of music , loved it! P.S get the marinated Wagyu! Juicy!!! read more

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This place was great. Great deal for lunch all you can eat. $21.99 with 33 different dishes to choose from. The drink was great, and the food selection and meat was amazing! Will be back again! read more

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Gen usually isn't my go-to spot for KBBQ, but this last visit might've just changed that. Food was delicious and everything came out super fast. Also BIG shoutout to our server Victoria!! She was incredibly attentive and deserves all the recognition. We will definitely be back!! read more

Great food and a cool ambiance. Eat to the beat of catchy music. Service is good but when it gets busy you have to have a little patience. The plaza is cool so if there's a wait you have plenty to do. Recommend the Hawaiian steak. read more

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Been here twice and each time was such a disappointment. Rice was not fresh. You only get side dishes if you ask (and they forgot the second time). You will get charged for a soda refill. Waiter just chooses to repeat the same sentence over and over if you don't understand - and eventually I just shut up which was exactly what he wanted. The quality of the meat is so so poor. Do yourself a favor and go to Koreatown for an incredible experience. I will never go to Gen again. read more

Grill. Eat. Repeat. Such a delicious treat! I recently visited Gen Korean BBQ House on Chandler Blvd with a group of friends for their all-you-can-eat lunch special. Upon entering, the host greeted us warmly and promptly seated us at a table with a grill. At first, there were only a few customers, but the restaurant gradually became busy. The ambiance was cool and modern. Unfortunately, there were only a few servers working at that time, so we ended up waiting quite a while for our food. The delay was longer than we expected. We chose a variety of meats and side dishes from the menu. The choices were overwhelming. As soon as the orders started coming in, we began grilling. I had missed this "samgyeopsal" experience, something I often used to do with friends and family back then. The thinly sliced meats were fresh and flavorful, making it enjoyable to cook them right at our table. The seafood selection was my favorite part of the meal. It added variety to our feast and elevated the experience. I enjoyed the kimchi and pickled vegetables too and their glass noodles. By the end, we were absolutely stuffed! Although the service was slower than anticipated, we thoroughly enjoyed our time at Gen Korean BBQ House. I recommend this place for anyone looking to enjoy a fun Korean dining experience. read more

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Don't leave reviews often, but holy shit, literally the worst service I ever gotten. Been like 30-45mins Server didn't even check on my table at all, had to change my own grill twice, got my order wrong, i was not going to wait another 30-45 mins for them to fix the order and change my own grill again. read more

Came here Monday night with my two friends. The food was good, but what made our night was our amazing server, Averi. She made sure we were taken care of the entire time. No complaints at all. She made sure our grill was being changed and she even let us know what dessert they had at the end. She was honest and friendly and I would come back again just because of how good the service was. Thank you, Averi! read more

It had been several months since the last time I had KBBQ so I decided to try this location of Gen. Overall the experience was not good. The best part was the service, they were quick and attentive. The music was also really loud in the restaurant, so it was challenging to talk. The meats were not good, a lot of them were really chewy. The appetizers were a little underwhelming. I would say if you do go, stick to the meat. read more

I'm happy to be able to have Gen as my first Yelp review. I came in alone around 1:00pm due to an impulse craving - and because I knew it wouldn't be busy. Gen takes solo diners, but it's best to go during off-peak hours (like lunch) because it's not busy and it's considerate for bigger parties to dine in later in the day (they don't have small tables, usually for 2-4+/booths). I also called ahead to double check. I've been going to Gen for years. I used to go to the Tempe location but ever since they opened their Chandler location, I've been going here since it's closer. Every time I visit, the food is great and staff are friendly. I also appreciate how the manager makes her rounds around the restaurant to check in on guests because that consistency means a lot. Today, I had Ashley as my waitress and she was amazing! She checks in at perfect times and was on top of things for my table and her other tables too. My favorite things to get are the beef brisket (chadol), honey soy beef belly, the marinated galbi short ribs, and the garlic samgyubsal (pork belly). I could eat their galbi all day, and if you can cook it well, it's always exciting to indulge in. I tried their double dragon which is a recent, but limited-time addition to the menu. They're two types of deep-fried shrimp with tartar sauce. One is basically coconut shrimp with sweeter undertones, and other is like a classic fried shrimp moment with a bit of salt to balance the other out. I enjoyed the coconut shrimp, and the sea salt shrimp was okay - nothing to complain about. I believe my shrimp came out on the overcooked side which made it chewy and a little bit firm. Not an issue for me since I'm not picky but it can be for someone else. Despite the shrimp, this is not an issue since it doesn't represent the business as whole. Gen has been consistent in a majority of their services and food which is what matters, and I will be coming here with my friends/alone like usual. Thanks again for satiating my KBBQ cravings! Random tips: 1. If you're done with a plate with raw meat, or anything, put it on the edge of the table so the waitstaff can pick it up easier. If you go with a group of friends with a lot more dishes, it can be difficult to reach over a table with a bunch of stuff. 2. If you think you need a grill change, find a good place to stop cooking and clear the grill early. Not only will it be easier for the staff, it will also be easier for you since both parties won't have to be playing a juggling/balancing game with two grills. 3. Puh-lease get the galbi and try your best to not flip it so many times (1-2 times optimally). Leaving the marinated ribs long enough will make it caramelize and make an unbeatable flavor. Flip it too much and you'll interrupt the browning process. read more

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Second time is a charm! Service was great, server was very helpful. This has became a new favorite place. read more

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Good food & wide variety of choices! I will say this place is a hit or miss, i've been in a few times and sometimes they have everything on the menu to order from and sometimes they don't have half of it. The last two times I went they didn't have a good amount of things, luckily the last time i went since they didn't have at least half of what we ordered the manager gave us a discount on the check. Clean & nice restaurant, only complaint is how they don't keep the meat stocked. read more

Gen Korean BBQ House - Korean Near Me - Chandler, Arizona

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I'm so used to the Gens in Hawaii. I was eager to go back since it's been a couple years since I've been to Gens. We were seated right away at 6:30pm on a weekday. That's great! No wait, what a super surprise. But then we waited....and waited.... We put in our first round of just three different meats and the green salad. We received the salad right away. I didn't know we would have to order the banchan seperately so we just had lettuce for about 20 minutes. They didn't have the flat noodle wraps (they don't serve it anymore but it's on their menu) and they were apparently still defrosting the turnip. Weird. Never got a plate of turnip during our entire dinner. After the 20 minutes, our server came back and asked what we would like to order next. But we just said we haven't received our first order yet. She just reordered it. We got 2 of the 3 meats we ordered. And was still waiting on the brisket. We had to "reorder" it 3 times before it was brought to our table. After about 45 minutes since we first sat down, we finally were asked what else we wanted. We ordered three more things and 2 of the 3 had to be "reordered" multiple times. The server was apologetic, but she was rarely around, wasn't helpful, and half the time didn't have the food we ordered. Really subpar from what I'm used to. I was very dissappointed that it's $30+ pp and this was the type of service we got. I'd rather go somewhere else. read more

This is different than your typical bbq spot, and if you haven't been here before, you seriously need to bring a few friends and try it out! The meat cuts are quality, and the service is always really friendly. They won't hesitate to recommend something based on what you like, and there are some nice discounts for your little goblins if you want to bring them along. I recommend anything Wagyu, the Hawaiian steak, the spicy chicken, the hotteok, the kimchee fried rice, and the lychee soju. So good! And so fun- part of the charm is cooking the meats specifically to your liking. Plenty of space for groups, and they are really into helping you celebrate just about anything. Don't sink into FOMO, give it a try! We'll be back! ;) read more

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I was looking for a kbbq and thìs was the only place that didn't have any wait time. Let me tell you why there's no wait time.. it's because the quality of the meat is horrendous. They piled each plate to prevent me to trying other horrendous meats, not sure if I should be angry or thank them for saving me from more disappointment. Each plate weighed like 5 lbs of meat so how can our stomach have any room to try any other meat. The meat came out warm and again piled high like a mountain of cattle bits. Don't get me on the appetizers, the japchae lacked color and flavor, the shrimp tempura and calimari was three times cooked to the point if no return. The only item tha they didn't mess up was the salad. My sister skipped the meat and had three servings of salad in order to fill her hungry belly. She came home to eat instant noodle. Gen needs to do better. The meat is leftover, rejected grocery store quality for sure. I can't come back here. read more

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I forgot there was a closer location to me. We were so excited to come here because it was much closer and afterwards we could shop at all the other Asian stores! We came during lunch time but on a weekend, we honestly thought it was going to be busier but there were a lot of tables left which is great for us, so we thought. Our server greeted us she seemed pretty nice, ask for our drinks we ordered a Dr Pepper and water then started ordering all of our foods. I had also asked for extra tongs... Our food came to the table but our drinks had not, we finally had a chance to flag down our server, and she said they didn't have Dr Pepper nor did she hear that we even wanted drinks LOL When we had her at the table we also asked for a physical menu because it was just easier to look at then scrolling through our phones trying to order everything. Our Korean Fried Chicken came out and it looked like disintegrated chicken, it was extremely crispy to the point where the chicken inside was dust and it was pretty burnt but sauce was poured over it, so hey at least it still had some good flavor. Stilling waiting for the physical menu to be brought over... The best thing that we ordered was the spicy pork bulgogi, Hawaiian bacon, and the spicy beef belly. I decided to give the fry cook a second chance and ordered the cheesy pork cutlet Katsu, that too was over burnt and the oil tasted terrible on it. Asked a manager how often they change their oil and he couldn't give me an exact answer, he thinks every couple of days. Server comes back we asked about the menu and she notices we took the tongs from the table next to us and she apologizes. Then she asked if we liked any of the fried stuff, so we had to show her how bad everything was and she also apologized. I asked for an order of japchae, it came out cut up into pieces with no flavor no veggies. It was disgusting. This used to be one of my favorite items to order. All in all the Saving Grace of this experience were the three meats I had listed previously, save your money for better service and better food at Manna. read more

Gen NEVER, EVER disappoints. We absolutely LOVE GEN, but today what stood out significantly was the incredible customer service. Brandon was our waiter today and he truly nailed every task, he was fast, efficient, extremely polite and he constantly checked on us to make sure we were doing ok or to attend to us. I love when both my food and service are phenomenal. Thank you Brandon, your hard work was outstanding and definitely didn't go unnoticed, We appreciate it. read more

Gen Korean BBQ House - Korean Near Me - Chandler, Arizona

Ate here today and paid for the premium all-you-can-eat experience -- but we weren't informed it was $50 per person until I specifically asked to verify. The menu clearly lists $20, so that was misleading from the start. We ordered two main dishes, two appetizers, and white rice -- which should've been simple, but even the rice was undercooked. The meat looked old and the Korean BBQ slices were paper thin. After just a couple of bites, we knew it wasn't worth the price. When we spoke to the manager, the best they could do was remove one meal from the bill, so we still ended up paying $50 total for food we didn't even take home. Overall, this was a disappointing experience. Poor food quality, misleading pricing, and unhelpful management. We won't be coming back -- save your money and eat elsewhere. read more

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How do I even start this? This location is by far the best Gen KBBQ I've ever been to. Logan, Brian and Iris were amazing! From their stellar recommendations, genuine hospitality and just overall amazing vibes, this location has the perfect team. Everyone on staff is beyond friendly, and although they may seem to try and upsell you, it's for a good reason. I always get the strawberry capri soju, but Logan convinced me to try the JJAN house soju as well. The peach flavor is phenomenal, I wish I could have bought a case to bring home. I kid you not, these guys were the best. Super quick service, and again, just like the most laid back yet polite and friendly team. I'll definitely be coming here more often for some good eats and just generally good vibes. read more

When you want great Korean BBQ, Gen is definitely the place. And when you are there, ask to sit in Brandon's section! He provides friendly, fast and super efficient customer service and everything came out fast and outstanding. Been there before and will definitely be back again! Thanks for everything Brandon! read more

Oh, KBBQ, I love you soju much! I just realized that after coming to this second location, not all Gen Korean BBQ Houses are the same. While the food quality and portions are about the same as their Tempe location, they were out of a multitude of items like red wine pork belly, rice paper, daikon wraps, the house salad, pork cheeks, et cetera. While there isn't a maddening wait time like the Tempe location, you won't get to experience the full menu, so consider that when deciding which location you want to give your money to. Lots of space, no wait time, and the women's restroom only had one working stall. Also, during the weekends, this plaza gets busy, so have fun parking. read more

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Food is very good! Service was top 10 and server that day was on point and always enjoy in come in any day

The server rarely checked in on us and seemed to have an unfriendly attitude throughout our visit. Our order was delayed and never arrived, and we were not updated or followed up with. When we politely asked to speak with a manager regarding the grill not working, our request was dismissed and we were told there was no need to escalate the situation. Overall, we felt our concerns were not taken seriously and the level of service did not meet expectations. One of the servers who brought out the meat was very kind and did an excellent job. The food quality was not up to par, though we did not expect it to be exceptional given that it is AYCE. read more

Not as busy as Tempe plus they have beef tongue. The service was quick and manages a large party well. You have to sign a waiver for parties over 10. The ambiance is the same as other locations, blue LED. Very swanky. read more

Bro this spot had potential but the manager fumbled the whole operation. Grill change took so long we almost started a bonfire. Staff was clearly trying but no one seemed trained or organized. It felt like they were out there rawdogging customer service. Honestly I don't even blame the servers. I blame the manager who probably thinks leadership means hiding in the back eating brisket. Send that dude to the sketchiest KBBQ joint in LA for a reality check. Bet even their janitor runs a tighter ship. Food wasn't bad but damn the vibes were cooked. read more

Gen Korean BBQ House - Korean Near Me - Chandler, Arizona

I was so happy to see Gen here in Chandler! As I tried Gen in California, I had huge expectation on their quality- I tried Gen in Tempe and they weren't as good, so I never went back. Then I saw Gen in Chandler, so I wanted to give it a chance. Well, hmm... their service was good but the food was like meh. The quality of meat was like... pretty disappointing. read more

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You took me off the waitlist with no warning. Bad customer service, at least give a warning message before removing, I don't check my phone and drive read more

Branden did a phenomenal job. He was constantly changing our grill, food was delivered fast and delicious. He made sure we were having a good time. We love coming to this location. I'll definitely wanna come back and have him as our server again! Would 100% recommend this place and having him as your server! the ambiance and the music is a vibe! read more

Good service as always, Branden was our server and he was very attentive with helping us during our visit. Will be returning soon, thank you ! read more

We went on a Sunday early evening for my birthday dinner and my god it was insane. Barely got refills on my drinks. Our brisket made it out after asking like 3-5 times at the end of our time. Which was freaking terrible because all my banchan was gone and they struggled to keep up with refilling things. Absolutely no rice paper what else is new. I feel like absolutely no Korean bbq place ever has it anymore which is so annoying because it's literally life changing. I thought i put on our reservation on Yelp that it was for my bday but i don't think they cared or asked why we had come in etc. not like i need a song. Would just have been nice to have better service that can keep up. Def don't recommend going on a weekend. I need to try a weekday with no kids some day. read more

Came here last night! Food turned out great. Only complaint I would have is everytime we go we have to wait 10-15 minutes after items have already arrived for us to get plates and utensils. Other than that it was a great experience. And will be going again! I like that this location is easier to get into than the Tempe location also! read more

Gen Korean BBQ House - Korean Near Me - Chandler, Arizona

Branden is top notch when it comes to service. We've been here multiple times and have personally requested him as our server because of how incredible he is. The food is great as well and the other staff members are just as friendly. Truly a great crew here read more

This is a generous 3 star review. I should've given much less because the waiter was atrocious and should be talked to. One thing that was good is that the food is always solid and they got us in when we arrived for our time on the Yelp Waitlist we joined on the app prior to arriving. It wasn't overly busy, lots of empty tables. Things that didn't go well: 1. The hostess was trying to hard sell the "new premium menu that's totally worth it" for $50/person vs the original regular dinner menu for $30/person. The premium menu came in a paper paper printed menu. The original menu had a QR code to scan. There are sooo many options on the regular menu that we opted to stay with that, however, it's difficult to see that large menu on a small phone screen so we asked our waiter if they had any paper menus to look at. He responded with "yes, but they're all the way up front" and he never offered to get it. I responded with "well that would be great thank you so much for going to get that for us." 5 minutes later he brought the menu. 2. When he came to take our drink order my Dad asked what IPA they had on tap. We were a bit flustered because he was so quickly trying to take our order and we couldn't see well off of the QR code menu what all the drink options were. The waiter told him the one they had and my Dad asked for a sample. The waiter said "I don't have time for that right now so it will be a few minutes." Just rude, I've never felt like more of a burden on someone in a restaurant before. 5 minutes later he brings the sample and waits for my dad to try it. Before my Dad can tell that it was good he left without checking to see if he wanted it. 3. We ordered a bottle of wine, only finished 2/3 of it and went to take it home. It was a screw top. They would not allow us to take it with us. The server name printed on our bill was Taejoon S. I hope he gets talked to about how unacceptable this type of behavior is toward well paying customers. read more