We had a great time! Our server Hannah was very helpful and nice just for that we will definitely be back! Food was great and a good ambiance as well! read more

I came in with a party of 3 waiters just walked pass us didn't offer us no water no appetizers. Jocelyn came to the rescue immediately brought us water took our order and made up for everything she was super nice and patient as we were hangry lol. She definitely deserves 10 stars!! Thank you for a great night ending. She's the best def will be back because of her ask for her if you come in read more

Hannah was the best server we've ever had in this location! Food was also much better this time around. Ambiance is always great and we got checked in quick! Thank you Hannah! We'll be back again to request you as our server again! read more

This is for a delivery order. I ordered the 2 meat combo and they only gave me 1. Then the meat that was there is overcooked to the point of crispness. There was even a piece that was just burnt. They hid the overcooked meat under the normal cooked meat. So clearly they knew what they were doing. Also the sides I picked...are in sauce containers. When did sauce containers become containers sides. What happened to this place? Well not getting food from here ever again. read more

Absolutely incredible I was very surprised to even know that I had a really tasty Korean barbecue place right here in Glendale!! I'm so used to driving down to Alhambra or Koreatown for some tasty Korean barbecue and this place did not disappoint!! First of all our waiter, Elijah had incredible energy and kicked off one of the best dinners I've had in a long time and was an incredible server!! He recommended his top four and we instantly went with it, and it was spot on!! Throughout the night, he would come in and check on us and make sure that we were good but allowed us to have great conversation! We ordered the Bulgogi, steak, short rib, beef, belly, and so many more, and every single one seemed to have incredible flavor or some sort of garnish that went with it I'm so used to constantly dipping my meat in oil or salt and this is the first time that I have ever barely touched the side dish All the meat was incredibly delicious!! I would highly recommend this place and I'm definitely coming back! read more

Gen Korean BBQ House - So delicious! - Korean Near Me - Glendale, California

Food was okay, the garlic beef belly though was really good! I didn't know it was on the menu. This time around, the service was okay, it was not busy during lunch but the service was slow due to them having a mixup in the back with the sauces being mislabeled. Despite their kindness, my friends and I had to constantly ask the servers for updates. read more

Gen Korean BBQ House - Garlic Beef Belly - Korean Near Me - Glendale, California

Meh. I remember when Gen first came out, it was pretty good. Either the quality has gone way down or competition has just gotten way stiffer. I think it's a combination of both. Gen has huge sales on gift cards at costco nowadays. You can get like a $100 dollar gift card for $65-70 bucks. So your meal is like 25-30% off. Even with that, I wouldn't come back again. The meats were very poor quality. Freezer burnt briskets. Side dishes weren't good either. Rice was mushy. Maybe it's a bad spot, but almost everything just wasn't really good. Wouldn't come back again. I think it's company has expanded too much and quality isn't there and operations isn't good anymore. Probably go out of business in upcoming years. There's just too many other superior kbbq spots. read more

I came for lunch and it was a great experience! It was a weekday so it wasn't busy but that's what I actually prefer-- usually kbbq places get busy and crowded on weekends, long waits, and service not the best. Anyways, everything we ordered came in correctly. Meats flavored well. Fresh crunchy flavorful salad - not soggy and drenched with dressing. Great service - brought the plates out quickly. No complaints! read more

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5 stars, 1000 if we could. Service was AMAZING, shout out to Jason. He made our whole graduation celebration special and memorable. Jason was attentive, super kind, and went above and beyond to accommodate all our requests and needs. If ur his boss then 100% give him a raise. Food was also delicious. read more

Gen Korean BBQ serves some great food and at a reasonable price, especially compared to others. At $31 for a weekend price, that's pretty incredible. You get about 30 choices and a bunch of appetizers included. Also comes with rice and salad. Standard Korean BBQ place where you cook your meats and eat. Be careful what you order, though, because if you can't finish it, you get charged $5 for wasting an item. Pretty standard at these places. The ball was really dropped with the service, though. As my wife and I were seated, we waited for a waiter, that never showed up. After about 20 minutes, we pulled a random waiter from another side and asked what the heck was happening. The dude, whose name was Ethan, was very kind and amazing. He took over and helped us with everything we needed. He was a great guy and deserves the recognition, and I hope he gets recognized for going above and beyond. However, apparently we had a girl waiter who was supposed to be our main waiter but instead avoided us and did not assist us. When she was confronted and was told that she basically ignored us and we were upset, her reaction was to look at us and say"I don't care," like she thought I did not see or hear her, but guess what, girly! I did! Needless to say, this obviously pissed me the F off, and I had to inform management of the issue. The manager apologized and corrected the issue and made sure we were taken care of. I don't like to be this crazy about these things, but sometimes you just have to in order to bring the attention of management to this behavior from people who clearly don't want to work. Aside from the issue that the manager did resolve, Ethan attended to us well and provided us with everything we needed, and our experience was great while we were attended by him. Safe to say he saved our experience, and management heard our concerns. Thanks to these people for stepping up and being great. Much appreciated. read more

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We only ordered two meals, but the wait was very long. The rice had a hair in it--possibly from improper hygiene--and the place smelled unpleasant. Overall, it was a disappointing experience. read more

Gen Korean BBQ House - Korean Near Me - Glendale, California

Service was atrocious today. They kept forgetting our order and to top it off there was a shaving from a piece of metal in the meat. Never going back. read more

Gen Korean BBQ House - Metal shaving in meat. - Korean Near Me - Glendale, California

I've never been to this Gen location but decided to give it in a try since I was shopping in the area. The server was friendly however forgot to bring out some of the sides until after asking a few times. I asked for smaller portions which the server assisted, with the exception of the Korean fried chicken. She mentioned that the portion was small however it wasn't that small and my party was not able to finish it. Other downsides were that the japchae was a little too salty and at times there were no employees around to assist with a grill change. read more

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Not gonna lie we waited like 20 mins each time for the food to come out, we asked for 4 plates and only got 2 in between every 20 mins, the appetizers took even longer about 30 mins each time, it came to a point we joked every time we ordered even water it'll be like 20 mins, maybe they were short staffed I don't know. All I know is there was basically no customers in here and we still waited what seemed like forever. I ended up grabbing the bill earlier than expected and got in n out that was not too far since I was still hungry. I wouldn't come here unless you want to get full of rice, and even at that get ready to wait like 15 mins for that. Probably wouldn't come back honestly. ( I even spoke to a manager about it and he seemed very dismissive about it and just "hoped our next visit will be better". I'm not coming back) read more

I go to Gen very often (work dinners, birthdays, etc..) This was by far the worst experience I had there. I brought a family member over for a birthday dinner and for the first time going they ordered the premium menu. The premium menu was fine when we got it, but actually getting the food and drinks was a different story. Half the sides never arrived, we would have to scratch and claw to get new orders in. The coconut shrimp and volcano chicken which I normally love came out stone cold. Worst part of the night was asking for the birthday shots, normally they'll bring you birthday shots with the lights and all that. It's nothing crazy, a server comes out and puts it on the table. I was strung along for 30 minutes by 3 different waiters saying yes it's coming, it's coming. Only to find out that I'm not getting the birthday shots when the guy brought the check over. "We're short staffed, can't do it" what do you mean? It's one server that comes and drops them off!? Anyway there's my review, really upset. If anyone out there is coming here for some sort of occasion, don't do it read more

Came here on a Thursday night for dinner for $30.99 per person. The food is okay for ayce Korean bbq but the reason for the 2 stars is because the service here is terrible. The bussers and runners were fine but one hostess and server were unfriendly, unwelcoming, and everything felt so rushed and forced. At one point, our server checked on us and asked if we wanted more meat, I said no but I was about to order something else and she just turned around and left...lol. A little while after, we weren't even done ordering and our server automatically gave us our bill?? Totally get it if we were there too long or if there was a wait for a table but the restaurant was not crowded nor were there people waiting at the front. We decided to just pay the bill but then our server was nowhere to be found to even grab the check. What a weird and awkward experience. Ambiance was ehh. There's a parking garage located across the restaurant with 90 minutes free parking and no validation. Come here if you're lazy to go to Ktown or go to Hans Kbbq in Burbank instead if you're looking for a place a bit closer. read more

Gen Korean BBQ House - Dinner menu - Korean Near Me - Glendale, California

Hannah was a great server and very attentive. She brought out everything quick and got everything right.

Came to GEN Korean BBQ excited and hungry... left annoyed and still low-key disappointed. The service was rough long waits, staff clearly overwhelmed, and zero attentiveness unless you waved someone down like you were hailing a jeepney in rush hour. If you're understaffed, say that but don't let it show this badly. Food quality? Not what it used to be. Inconsistent cuts, lackluster flavor, and plates coming out way too slow for an AYCE spot. When service and food both miss, that's a double whammy. The biggest issue though? Management. The manager does not seem to have control of the floor. No urgency, no organization, no presence. This place desperately needs better training, clearer systems, and honestly... a staff meeting. Or ten. I don't enjoy leaving bad reviews, but this felt avoidable. GEN has the name and potential, it just needs leadership that knows how to actually run a restaurant. And listen... if you need someone to step in and help get it together, I'm available. Because right now? This location is not read more

This place is always a hit or miss, sometimes the service is good and quick. Sometimes it's bad on wait time and the server to come back around. If you want all you can eat Kbbq this place might be it. Ambiance is a bit dark for my liking. read more

A perfect day for a Mother's Day dinner! Seating was perfect timing and we got the table top as requested. Hannah* was such a great servicer. We're so glad she said she had decided to come back to this location. Always checking in on us and making sure we got our food. A complete joy! read more

My husband and I came for our anniversary dinner and had such an amazing experience tonight. We've been here countless times and this was definitely the best experience. Our amazing waitress Hannah was super sweet and attentive. She gave us an amazing suggestion to try the meat with radish paper and soy paste and truthfully, it was the best combination we had at a Korean barbecue spot. We wished we knew about it sooner because it's truly life-changing. Our definite go to from now on. Thank you Hannah! You're the best read more

We haven't been to gen in forever. We had the best server named Robert! He was on top of all our orders, referred us to really good choices, and was overall so kind. He made our experience 100 percent. Also, food quality had gotten way better than previous years. Which will means we will be coming back to Gen again. Thanks so much Robert for being awesome read more

This was actually our first time at Gen and it was so nice. Our server Alfonso really made this experience for us. He was really nice and paced our meal perfectly. I hate when you get rushed at ayce but this was perfect. If we come back we'll ask for him again. Steak quality was great. And for the price this is an easy option when we want steak and beer. read more

I used to love coming here when I went through a big KBBQ phase a few years ago but I recently came back again for my friend and her boyfriend who were in town craving KBBQ and recommended this place only to find out I was wrong in doing so. I'm not sure what's happened in the last couple years but it has really gone downhill. The food - honestly it was really bad. All our food that we didn't cook ourselves was cold. I ordered the japchae and my friend ordered the deep fried mandu and they were colder than our water. It was unfortunate too because I opted to not get the ayce dinner and chose the appetizer as my meal as I was not that hungry which left me only to take a couple bites before I couldn't do it anymore. My friend had to warm up her mandu on the pan. The service - extremely slow, they seem very understaffed and drinks came out waaaaayyy after the side condiments were already given to us. But the part that upset me the most was that there was a bug swimming in my sauce and when we brought it up to the waiter we did not even get new sauces. He did apologize and I do feel bad for writing a bad review as he was nice, but did not do anything to solve the problem by at least bringing us new sauces. The other thing was, I was charged for an entire meal despite only ordering an appetizer which I was already too upset to even bother bringing it up to him because at that point we just all wanted to leave. I also realized today that I may have left my credit card there and tried calling to see if anyone found anything, but after 3 times of trying to call no one ever picks up. It's safe to say that we left hungrier than when we arrived, unsatisfied, and overcharged. Not sure what happened with this place but you're better off going somewhere else. read more

Service, service, service. Confirming everyone else's comments. It's Gen, meat and sides are well known. This location has the worst service. Slow, inattentive, etc. Mixture of the staff itself and also being understaff. If you can, drive a bit further, do it! read more

Gen Korean BBQ House - Korean Near Me - Glendale, California

Food is very good like in any other kbbq spots. I love the AYCE wagyu, that hit the spot. But I'm here to talk about the service.. service service service. When I came here, service started off friendly and fast until we had our server. Our server came with a mean attitude. While I was eating, I wanted to order more meat. As I was telling her the list of meats I wanted, she cut me off half way and asked the other table if they wanted more meat?! What?! I get it if you had a rough day or not, but try to keep it professional. I came here hungry and with a happy smile to uplift the moods of those who's working because work can get stressful. But my server was just not having it. She kept coming back asking if I needed any other meats and took down my order, but didn't say anything back. I don't know, I just wish she was a little bit more in a good mood at least. No thank you, no enjoy your meal, didn't ask if we needed water. read more

Went here on a Saturday night, was able to join the waitlist and got our table no problem. The staff was great, attentive and helpful. My issue is with the quality of meat. The brisket was the thickest cut of brisket I've ever had at a K-BBQ spot, tough and unappetizing. The glabi on the other hand was the thinnest I've ever had too. I feel like for the price you pay, you can get better meat elsewhere. read more

Gen Korean BBQ House - Korean Near Me - Glendale, California

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Nothing! The service is horrible. We literally showed up 20 minutes after they opened and you would have thought they had 40 people in there. I asked 3 times for straws and by the time they brought my son his fork his bulgogi fries were cold and soggy. JUST HORRIBLE!!!! WILL NEVER EAT HERE AGAIN. read more

I am going to have to give this location another try I came here not too long ago, I believe it was on December 18. I had my family in tow. You were a small party of four. We waited about 30 to 45 minutes to be seated. Our server started out being absolutely wonderful. Based on the service and friendliness that was being received by that particular server, I would've immediately given this restaurant five stars. He really made all the difference. Unfortunately, the one thing that made this is a very memorable was the terrible service that we later received when our original server had to go on lunch. When our original server was helping us, everything was phenomenal. The speed of service was insane. He put in a request for a certain item for us and even before he could leave our table, the item was being delivered. I was absolutely floored. I've never seen that kind of efficient service like that at any restaurant. He was fantastic. Unfortunately, all of that took a turn for the worst and changed when he had to go on his break. The woman who replaced him for a while was terrible. He not only had a terrible attitude, but she also had the worst expression on her face. She approached and asked us if we needed anything, but you could tell it was definitely NOT what she wanted to do. I feel like she hates her job. The way that she looked at you and she asked if you need anything. It's like that daggers in her eyes. Exceptionally rude. He doesn't seem to care very much for her tables. But then again she's just filling in for the other guys so maybe that's why she act like she really doesn't care. I feel like her ideal situation would've been to have no tables or to have tables that all needed nothing from her. Unfortunately, that is not how things work. Especially when you work at a place like an all you can eat Korean barbecue house, people are going to need things all the time. The food that we had was great. Everything was nicely prepared. There were always busters coming around to remove empty plates for us. That was nice. The one thing that really ruined our entire meal was that lady who became our server when our first one went on break. I am hoping that not all of the other servers are like that. So, I am hoping to give this particular Gen Korean barbecue house location another chance. We will see how things end up next time. Luckily, my two gorgeous kiddos really enjoyed themselves. This meal was supposed to be an early Christmas dinner for us. It started off so nicely but ended up so terribly. read more

Terrible food and even worse service. Didn't change the grill once, food arrived cold and hard. read more

Gen Korean BBQ House - Korean Near Me - Glendale, California

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I'd probably give 2.5The best thing on their menu has to be the brisket sauce. Without it the meat would just be too bland to eat. The service here is extremely slow even without many costumers inside. Nice server but it just takes too long and becomes awkward. The seating is nice and there is a lot of space. Again without the brisket sauce they'd probably get an even lower rating. read more

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Food was delish , loved our server she was sweet. Food portions could be a lil more bigger. read more

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Pros: Gen Korean BBQ House is a solid spot for good quality food. The meat was fresh and delicious, and the staff was great about changing out the grill grates whenever we asked. The restaurant was also very clean and had a nice atmosphere. For all you can eat at $31/ person for the dinner menu, you really can't go wrong. Minor cons: 1. Appetizers (side dishes like kimchi) should be served automatically without having to ask. This is the first Korean BBQ spot that has asked me if I would like the side dishes served. Just bring em, don't ask. Everyone wants it. 2. The digital menu is a bit confusing when you scan the QR code. The first half of the page is all boba options, which had me questioning if I was even looking at the right menu. It would be much better to have the Korean BBQ section at the top since that's what people are there for, with the boba options at the bottom. Overall, it was a good experience, and I'm still giving them a 5/5. read more

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We have the honor to be serve by Maxwell, i love the way he serves us, very attentive, and handsome too. I love the salad and side dishes, i lone the way they set it up, its on the table , the side dishes, before u have to order it. Inhave an awesome blessed day today read more

Good service food was pretty good aswell not sure why I am seeing such bad reviews... I've had some terrible experiences but this place was like an 8.5/10 I would probably go again. read more

to be honest they kept bringing nasty rice paper and the customer service was not good. The waiter was repeatedly talking to customer more than she was serving food. I dont typically write stuff but the service was not good they kept changing the grill while we had meat. by far the WORST SERVICE EVER this place either needs nee management or needs to shut down absolutely disgusting . the worst part is none of the managers were attentive. this was my first and last time eating here. i will get this place inspected for roaches n mice because the restrooms had roaches read more

Gen Korean BBQ House - this is how the rice paper came everytime. - Korean Near Me - Glendale, California

Not big on giving one star ratings but this location specifically needs an overhaul with customer service. We were seated quickly as it was not really busy (about 6-7 tables). Once seated, waitstaff passed by us a total of 4 times over 8 minutes and not once took our drink or food order until we called for one. From there, it was a nonstop waiting game and fight to get anyone's attention to serve and help us. Every time we tried to get anyone's attention they would either forget what we asked for or just keep walking. It was such an unenjoyable experience that all we wanted to do was leave. At one point, our grill was dirty and so burnt from waiting and leaving it empty just burning without food that it actually caught fire with flames coming up and I tried to lower the flame. Waitstaff walked by and didn't even do anything until we got their attention to please change it, "oh wow" is what was said when they saw the empty grill on fire. Even when we asked for the check we wait and after giving our card we waited over 12 min for someone to return. Mind you, it was not busy. Food was okay, we basically had to ask three times for any sauces and most of the meat was so fatty that it was inedible. Ambience was normal Gen ambiance but cleanness could be better. Had no clue what I kept steeping on under the table. Recommend going to other locations. read more

The quality has been going down with every time we visit this place. The appetizer plates are so small and literally almost empty, I had to ask for another one and it came with slightly more but still a shock that basic kimchi appetizers are being given in bites. The servers were all extremely busy but they seem to be understaffed, our food takes so long in between each order and we never got what we asked for on time. The grill burned and the stove wasn't working, it was empty and we asked to change seats but were told it's okay it works but the fire kept going out. Such a disappointment of a place in every aspect. Service, quality, portion, experience. read more

Gen Korean BBQ House - Korean Near Me - Glendale, California

1 star for this place is generous. What was supposed to be an anniversary celebration turned into us walking out due to the lack of service and overall acknowledgement. Me and my boyfriend got seated pretty quick, however sat at our booth for about 30 minutes. No one stopped to greet us ask if we were ready nothing. Not even a glass of water. & for it being a Saturday it was not busy whatsoever. Just overall disappointed- looking forward to KBBQ all week just to walk out of the place. Overall terrible service. Just thought I should add in there too, one of the servers or hosts walked out w a stack of plates and using his chin to hold onto them. Gross. read more

It was a good place with good people the manager Anthony was professional guy he knows what he's doing Food is good I love it read more