The food was good. They had a good variety.The restaurant was clean. The service was exceptional.

3.5 stars Everything mid. Service was friendly but I felt like I had to ask for the same things at least three times and they would forget at least half of the stuff we ordered. Sometimes things like the rice paper took over 20-25 min to come out. Meat was decent but not amazing. Plus they charge dinner prices for lunch on "holidays" like St Patrick's Day. Located in a nice plaza read more

I really enjoyed my experience at this Korean barbecue house to the point where we came twice! Once when we arrived Houston for my travel for work and a second time for our 7 year anniversary. Our server was constantly checking in on us and making sure our all-you-can-eat experience was a great one. The service was attentive without feeling overwhelming, which made everything even more enjoyable. We always come back for the kalbi and bulgogi, they're our favorites and never disappoint. If you're looking for a fun, interactive dining experience where you get to grill your food indoors, share good conversation, and cook together at the table, this is such a unique and memorable way to eat. I highly recommend everyone try it at least once. It's easily my favorite way to dine out with family and friends. read more

Gen Korean BBQ House - Barbeque Near Me - Houston, Texas

Great service and even better food. My go-to spot for AYCE korean bbq here in Houston. read more

I've been to other Gen locations plenty of times, but this was my first time at the Westheimer location. The food was about the same, pretty good quality, but they dropped the ball on service. Our waiter was nice, but I'm not sure what was going on in the back of the house. It took 20 minutes just to get a fork because apparently they were out of clean silverware. Orders were coming out painfully slow. They were out of noodles and calamari. Mind you, we were here at 4pm, still early in the day and off-peak hours as well. We kept having to ask to check on 2 of the meats we ordered in the first round, and one of them still hadn't come out by the time we asked for the check. It's a shame, because the food itself was good. Higher quality meats than other kbbq places I've been to and the honey soy beef belly was fantastic. read more

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This review is based on a sit down meal. Again I was let down. Service was soooooo slowwwww we came in the afternoon on a THURSDAY ! There were 2 servers and 7 tables . We got our drinks way after our food had already started cooking that's how slow it was And it wasn't even our full drink order I had to tell him again what we ordered. The food is good but it takes so long for the server to come back to you to get the food. We came for a birthday it was just a let down . read more

Had to give another KBBQ spot a try for a dear friends birthday and the consensus was GEN, which I was coming into with pretty high expectations after a previous okay experience with KBBQ. First let's talk about the vibe. Some might argue this doesn't really matter but I respectfully disagree. I think a well curated vibe can help enhance your experience and lemme say the vibe was definitely curated. It's giving this modern, low lighting feel that just matches the mood with chowing down on some meat. Even to the grill equipment. Secondly the menu/pricing. Look I'm a simple man, give me the pictures and one set price for the normal AYCE experience. And chat that's what we got. Okay they did have a premium menu but let's be honest, you're gonna go ham on the bulgogi mostly right? I'd definitely stick to the normal menu because there's PLENTY of meat options to choose from! I mean pork, beef, chicken. The holy trifecta with plenty of different marinades and sauces. Even for you seafood lovers they got that as well! You might be thinking, ok that's cool and all but how was the QUALITY. Here's my no bs opinion and you don't even have to watch an ad. It's definitely above average and the certain marinades like the honey soy and garlic were especially delicious. However I feel like some other meats like the carne asada and short ribs were not packing the punch I was expecting. There's definitely some room for improvement maybe with a few meat cut quality and marinade/spice mixes but definite gems. Now the service, we were very lucky to be served by some very nice and friendly guys. Now at first when we got our rice it was a bit cold and ofc you know when it comes to the rice it's gotta be WARM, I NEED THAT STEAM BABY. So we asked for it to be exchanged, and just the interaction itself was no fuss smiles all around and even an apology. Love to see it. One of the gentlemen, Boyce, took very good care of us the entire night checking back quickly for any new orders we wanted, giving his recommendations on items, and clearing away plates. But like what summed it up for me, was he was LITERALLY so on top of exchanging out our grill plate after every 1-2 meats that it really gave us the best grilling experience every time. #bless All in all, great KBBQ food at an appropriate price, great staff, great vibes, and great company. So look, give the diet a break and go inhale 2000 calories worth of delicious meat into ya belly. Right neow. read more

Gen Korean BBQ House - Assorted vegetables, beef bulgogi, garlic samgyubsal (garlic pork belly) - Barbeque Near Me - Houston, Texas

First time visiting Gen in the H and the experience was good - although they were out of shrimp that day (we still had a good experience, yes love the shrimp with kbbq) Meat selections were good and service was consistent and fast, what threw me off was the rice, not quite sure what type of rice it was but it was not jasmine rice which I am usually used to when hitting up kbbq spot. Ambiance was clean and wasn't smoky because we went during lunch and there were only a few people at the restaurant. Overall a solid experience and a good pick when looking for kbbq read more

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On the day that I went, it was still starting to open so there was not a lot of people. Due to that the service was good and very efficient. I was able to get the cuts that I wanted and tried different types. For people who is curious, stop by Costco and then go and try their premium menu. I think it tastes better due to having a lot of choices. read more

Gen Korean BBQ House - Dwaenjajikae - Barbeque Near Me - Houston, Texas

We stayed over in Houston for our anniversary dinner, and we picked the perfect dinner as we were wanting Korean bbq, walking in the lighting is low making it more intimate. Our server was outstanding providing the perfect slices of meat for grilling. Ordering the premium made far more sense for us, and the pickled veggies really cleansed our palate. Try different meats especially the waygu, and do try the soup, which is spicy and delicious. We will definitely return. read more

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Had the worst experience tonight at this location. First the host sees us in the front. Not sure if he knew we wanted a table, but why else would be there? We never received any bon chon on this visit but some Kim chi and radish only after asking and reminding the waiter many times. For 5 people, we were only given 2 bowls of rice (was told they ran out and had to cook more). Each person got 1 napkin which deteriorated to dust because the waiter kept forgetting. Had to remind the waiter after every round food that some dishes we had ordered first never came out. Waiter would come by to switch out the grills never even thinking we had empty grills. We literally had empty grills for 10 minutes at a time with no food to cook. Very unacceptable and this is an AYCE establishment. The manager came out once to check if we needed anything, but this was after a few dishes had come out. Watched him just walk around mostly while waiting for someone to come by. He didn't really help anyone customers or staff. We are definitely patient and don't even eat much, but this visit was a waste of unnecessary nearly 3 hours. Do better read more

1. Service - I must say that this place has top notch service. I am so impressed. Management here has trained the staff well. I have never experienced such outstanding service at a Korean BBQ restaurant. The minute you look around for service, someone is already there to help you. I have to say that this is one reason why this place out shine the other Korean restaurants in town. 2. Price - depending on lunch or dinner, this place is All-you-can-Eat. A bit pricey, but worth the price. 3. Ambiance - this place caters to large parties as well as a party of 2. But it can host big parties for sure. This place gives you a lounge feel. They have loud music jamming in the background, but it's part of their ambiance. The music gives you a club feel. They have a very nice sound system. 4. Food - the Korean BBQ is good, however their kimchi soup is not the best, and they don't have a lot of Banchan (Korean vegetable side dishes). I was pretty bummed out about that. However, besides that, the meal was not bad. 5. Cleanliness - dining area appears clean, restrooms are not bad, but it's wet everywhere. SUMMARY - Overall, this is a good place to eat Korean BBQ. I would definitely come back. read more

On 1/05/2026 I went with my family of eight people for the first time in this place big a nice restaurant was only like three or four tables the waiters was running they took like 20 minutes to give me a table. I tried to speak with the manager and nobody in charge. Finally, we got a table took another 25 minutes to the waiter to come to the table to take the order and then another 20 minutes to bring the drinks we left that place because no one in charge nobody cares about the customer. I went to the kitchen looking for the service because nobody in the room. I don't recommend this place to go. Eat is better places to go eat korean food. this is an acceptable. read more

Started off pretty rough with no host in their position by the door...We stood there for a couple of minutes until someone nonchalantly walked towards us while still scrolling on their cellphone. Not a good look, especially when people are hangry. Luckily this was the only bad thing that happened tonight. First off, menu is extensive! I've been to Gen before-- their first location, but I don't recall having so many choices. Very pleasantly surprised. Another shocker was the sizing of their apetitizers! Other K-bbq places their appetitzers would be half the size, but here they actually give you a good portion. For appetitizers I liked the soondooboo soup and tonkatsu. Mandu was nothing too special, but it wasn't bad. Japchae is an easy pass-- very bland. First time trying ricepaper with k-bbq, did not know it was a thing till tonight. Not bad. Now the meats, all of them were tasty. No complaints. Usually there would be at least one meat choice in every k-bbq place I go to where there would be a miss, but today everything was solid. Beef bulgogi somehow always ends up being #1 at any establishment that we go to, but tonight crown goes to Hawaiian steak. Okay and to top everything off, our lovely server tonight, Roland! You made my mom so happy, I don't think she's ever been so impressed with anyone like this before. You impressed her so much that it made me impressed because she's pretty hard to please. Management if you're reading this, if you can, please give him a raise. He truly deserves it! As mentioned earlier, we were pretty dissatisified from the beginning, but Roland managed to change the whole night around for us. read more

Gen Korean BBQ House - Barbeque Near Me - Houston, Texas

It was our first time trying out this place, as it was a recommended by a friend of ours. It was a very pleasant and delightful experience our waiter, Jacobie, was very down to earth, easy to talk to and very attentive to our table. The food for the price blew our mind, it was pretty good quality food for the price point, we went particularly just for the dinner service. The ambiance was very chill when we walked in and pretty inviting to us when we went around dusk/late evening. Would recommend this location to others in the future!!! read more

Gen Korean BBQ House - Banchan dishes handed at the beginning of the service - Barbeque Near Me - Houston, Texas

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The Bonchon did not taste good. They only allowed three meat orders at a time for a family of four. We came in on Wednesday around 6 PM, and the place was pretty much dead. read more

Ive had good experiences at this restaurant. Relatively new in its faculty at WoW, Gen has been a household name when it comes to Korean BBQ. At this location, the place is hip, modern and bumping. My party of 8 elected for the normal all you can eat which comes in at around $33 per person. Pretty generous cuts of meat, decent sides and good fast service are always great. The pork jowl was my favorite with the galbi ribs coming in next. A fun thing is that we get to cook ourselves unlike some other places that demand they cook for you. My only gripe is that they have a mandatory tip tacked onto the bill and the options begin at 18%. I know I can go back and tell them to print me a writable invoice so I can add in my 15%, but it definitely feels like they're trying to squeeze you for more money whenever and wherever they can. Good food, but it'll be a long time before I come back. Before any of you guys defend against my viewpoint, I'll straight up say maybe I can't afford to eat out anymore. read more

This was my first time here. I was very hungry and excited to eat here but...... it was terrible all around. This will be my first and last time here. There is a lot of work needed in this location and if the food and service is like this at all locations then they need to reevaluate it. Food: - KFC Korean fried chicken! this was not made from scratch. The crazy thing that it looks like pieces found at the bottom of a chicken tenders bag. I have thrown away lots of these nuggets from my tenders bags. So not happy with the dish. - Bulgogi fires! I felt it wasn't fried enough in the fries, cheese weren't melted and taste cold. My girl wasn't happy with it and she likes a good bulgogi fries - cilantro lime rice: it wasn't good. Idk but maybe it is the recipe spec but having chunks of garlic pieces in the rice like that I don't know how I feel about it. Which it should be minced or small dice. Rice was also crunchy and not like a fried rice crunch but an under cook rice. Speaking of rice the side rice that comes with the meal was also crunch or hard. Again under cooked, not enough water in the cooking process. I love rice and raised in rice and damn it was sooo bad that I didn't even make a dent in my rice. That's sad!!! Wow! - protein: galbi 1 piece!!!! Really!! Speechless Garlic chicken ehhh ok. Carne asada a lot of meat but damn no flavor and not good. I took one bite and that was it. Didn't eat it. - taro milk tea boba. We order with mango flavored but no mango flavored. This drink should be cold but it was warm. It was good but the result was not correct. Service: - from all around was ok. - they served the protein but didn't serve the utensils. I had ask I'm assuming your food runner but didn't do anything or return with a tong. I ask our server and she went to get it. Our server didn't really checked on us and I had to flag her down a few times for a few things. read more

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One of the cheapest AYCE KBBQ spots in Houston, at $30.95 per person. They can accommodate huge parties of 16 easy, at least based on the birthday party group that was there. Lots of meats to choose from, and plenty of sides to order from as well. Favorite meats to order were the chadol, gochujang beef belly, and of course the galbi. They replace the grills at a good frequency. A few areas where they lost points: 1) only 1 order of galbi at a time, and the slices are super thin 2) some of the sides took forever, the cheese katsu probably took 30 minutes, and we asked about it 2 times. 3) they ran out of the rice wrappers, and we arrived at 5pm... 4) cheese katsu, soondooboo, and hotteok were disappointing; would not recommend any of them. read more

Gen Korean BBQ House - Barbeque Near Me - Houston, Texas

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I was at Gen's Westheimer location on Sunday 2/2/25 and will NEVER return to this location. As you can see on my receipt, we had 29 adults for a birthday dinner. We made the reservation in advance and paid a $200 deposit because we had a large party. We are extremely familiar with the Gen Midtown location which we love but decided to give the Westheimer location a chance because it was closer for the majority of our guests and parking is easier/more plentiful. We arrive and the manager lets us know it can only be a maximum of 2 split checks (same policy as Midtown). She then lets us know that there is a Premium Option which is $20 more per person and a Regular Menu ($31.95 per adult). The majority of our group wanted to try the premium menu and a handful were okay sticking with the regular menu. When the manager saw that so few people wanted the Regular option, she encouraged us to do Premium for All guests and offered 8 carafes of Soju to make up for it. As hosts of the party, my husband and I did our best to spread our time between the 2 tables. 15 minutes into us being seated, a few of our friends let us know that the Premium Marinated Long Bone Short Rib Steak as well as the Premium Cajun Shrimp were out. We immediately flagged down the waiter and he confirmed this. I told him we only ordered 1st round and you're already out of the main things we wanted to try on Premium, I want to go back down to Regular menu or at least receive a discount on Premium. Our server was very understanding and said "Look, I haven't charged you guys for anything yet, let me call my manager out to see how we can make this right" Manager came out, we explained how we felt it was unfair of her to sell us on Premium when she's out of the main items making the extra $20 worth it (nobody is paying an extra $20 to eat Al Pastor, Carne Asada, and Pollo Asada). She stated that since we had already started ordering that she cannot charge us for Regular and that the register only has 2 options-one for Regular and one for Premium and that she's not able to give a discount. We asked how she planned on making this right and she said Gen is still able to charge full price for Premium as long as they have some Premium items. She told us we could still order ribeyes. We asked "What ribeyes? Where is that on the menu?" She looked around our table and returned to the front to grab a few laminated sheets that said we could have 1 Ribeye per person. THAT MEANS IF WE HADN'T had issues, we would have never even known it was an option to order ribeyes. We then ordered ribeyes and they came out FROZEN. I called the Manager back and said "can you tell me how to grill frozen ribeyes that still have ice on them?" This was the 1st time she actually seemed embarrassed and said she would go and get me the "non-frozen ones". When she returned I asked if she wanted the frozen ones back and she said yes. I am 100% sure that the frozen ribeyes will be served again to other customers despite sitting at our table for 10 minutes. My group didn't tamper with anything but who is to say that if this happened to another group they wouldn't have spit or cough on the steaks? GROSS!!! To make matters worse, the waiters kept bringing out the same cuts of meat and they were meats we hadn't ordered. I had to pull aside our server Rolando (that's what my receipt says his name was) and told him not to bring anything that was not ordered from a member of my party. He was apologetic and kind. The receipt came out and they tried to highlight 22% (options are 18%, 22%, and 25%) but we immediately said to change back down to 18%. TLDR Long Story Short: 1. Gen Westheimer Female Manager from Sunday 2/2/25 IS TERRIBLE! MEAT ALSO SUBPAR. Will never ever return to Gen Westheimer location. 2. Make sure Gen actually has all Premium Menu Items Available before opting for the $20 more expensive premium option ($51.95 vs $31.95). 3. Don't cheap out on tip for waiters/servers just because their manager is the worst (we still tipped 18% on receipt despite being straight up cheated). read more

Gen Korean BBQ House - Receipt for 29 adults Premium Menu ($31.95+$20=$51.95) even though they ran out of Premium Marinated Long Bone Short Rib Steak and Shrimp. - Barbeque Near Me - Houston, Texas

Waiting in front very long without no one coming up was not good, you can see how they see us! Not sure was the system really down or not but it took so long for the waitress to notice that nothing he input was there. It was my 1st time dining in at this location! I enjoy bbq but what disappointment me is being upgrade something like premier! Like I don't know what is that all I know is he explain that he recommend it but he didn't say it was gonna be xtra charge. Adult was $31 and dependent $17 but upgrade is xtra which I didn't know that was the case! Other place is no upgrade and all you can eat! I feel that being over charge!!! With out explain better!!! I wouldn't return here but now I know I wouldn't upgrade at all..... also if the grilled is burn, I shouldn't need to ask to change, he need to look at change! The strawberry tea was gross so sweet all I can taste is jam in it! read more

Our son moved back to Texas not long ago and wanted to take me and his sister to a Korean bbq place. We agreed and off we went. It was very clean and the staff was very very attentive. We just about ordered the whole appetizer section and shared everything. It was very good. Then he showed us how to cook on the grill. Yes it took a little bit but I was in good hands with my daughter, son, and grandson there as well. We ate so much food. Absolutely nothing was left over. We definitely want to go back! Oh oh oh we also had adult capris sun drinks that were marvelous. Can't wait to go back. On weekends it was 30$for the regular menu which will cover all the regular foods. No upgrades. read more

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I've dined at several Gen Korean BBQ locations, and unfortunately, the Westheimer spot ranks lowest on my list. The food itself is consistently excellent, but the service here left a lot to be desired. During our two-hour meal, we repeatedly asked for tongs, only to be told they were being washed and unavailable. For a Korean BBQ restaurant, where grilling is central to the experience, running out of basic utensils like tongs is pretty surprising, especially when the restaurant wasn't even at full capacity. Compared to the Midtown location, which runs far more efficiently and offers noticeably better customer service, Westheimer felt disorganized and underprepared. I hope they can tighten up their operations, because the food deserves better support from the front-of-house team. read more

Went on Monday for AYCE lunch. Service was great. Meat quality was not that great anymore. Saporo and Asahi bottle beer $12.98/ each. read more

Gen Korean BBQ House - Beer price on menu is $9, got charged for $12.98. Did not check till got home. - Barbeque Near Me - Houston, Texas

Went for dinner 2 weeks ago. When we walked inside there was another party waiting. We stood at the front for maybe 10-15 minutes. Saw servers taking care of tables, some servers would look at the host stand but none of them came up to us. We heard a table say "you guys are gonna be waiting for a while. might as well seat yourselves" another table asked a server "is there no host? how come no one's seating them?" the server said oh i have no idea what's going on. ??? After a while a girl came by and said sorry for the wait. After we got seated, we saw our server go to the host stand to seat other people coming in. But how come when we stood up there with the other party nobody acknowledged us? Our server was pretty awkward when talking to us. He told us there were no potato side dish, said he wasn't sure what was going on with that. Other than all of that, food was good. Not sure if they're short staffed, no management or what but everything just seemed unprofessional. read more

Our family had dinner here last night with another family. We had been to 2 other Gen locations (downtown Houston and one in Los Angeles). The interior is pretty modern and still pretty new/fresh. The service was good. The good is good (not great) but for the price, it's quite a bargain. Even with the basic AYCE, you have a lot of choices for meat (we probably tried ~5 different kinds because we liked what we had but there are ~20 options) as well as lot of extras or appetizers. read more

This is my 2nd time coming here for lunch and I have to say that it's been pretty decent. Not great but not bad either. My friends and I came here for lunch & it was kind of busy. Our server was somewhat nice to us but my friend thought she was rude. I definitely did see her treating him with a cold shoulder & treated me nice. But her service was good enough for me. We decided to order their KFC as a starter & I thought it tasted below par. Nothing in that chicken screams Korean at all, it just tasted like frozen popcorn chicken. After that we went ahead and order the meats. * Beef bulgogi- tasty, juicy, tendered & Nicely marinated. 4.5/5 * Gen premium steak- meh 2/5 * Honey soy beef belly- it wasn't marinated that well, I felt like they just poured sauce into the meat and called it a day. 2.5/5 * Premium chadol- it was thin but it was tendered. Kind of bland but that's where the dipping sauce comes in. 3/5 * Nook gan sal- my 2nd favorite on the menu. It was juicy & flavorful. 4/5 * Hawaiian steak- it was alright, it just had a sweetness to it. 2.5/5 * Woo beasal- good 3.5/5 During our meal, we were not allowed to adjust the temperature on our grills because something about a safety issue. So we were cooking it at the lowest temperature. Pretty much telling us they didn't want to change out our grills without saying it. The white rice that was provided was hard and dry. Rice isn't that hard to make but they failed on that. Overall, it was decent. It's good enough for me to return. I am happy that they have a Gen by my house so I don't have to drive to midtown. I think 19.99 for lunch is a great deal, you get your bang for your buck & you'll definitely leave full. Will I come back? Yes. read more

Gen Korean BBQ House - Barbeque Near Me - Houston, Texas

HOUSTON, TX 77070 / AYCE KOREAN BBQ / MULTIPLE VISITS / DINNER +The brisket was the star meat choice of the meal. +The customer service was great. +Plenty of seating space and table space. -The dwenjang (fermented soy bean soup) was watery and bland. -The strip had a major chunk of fat on it. Please open a location in/around Katy Asia Town! read more

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The new location of Gen Kbbq is great! Came here for dinner for 2. The restaurant is very clean and open with lots of seating. Thank you to our server Alvin. Dinner is $30.95 per person which includes anything on the AYCE menu, no drinks. My favorite meats were the spicy pork belly and beef bulgogi. The spicy tofu stew was also surprisingly tasty. Generally in my experience, the sides are kind of lacking at ayce spots. The japchae is nothing special. I really like all of their banchan, especially the potato salad. Don't forget to ask for samjang and the rice paper or pickled radish sheets if you want them. I would say the meat quality is pretty good but not the best I've had, however the great service and tasty banchan make it amazing to me. Definitely give it a try! read more

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Great option for AYCE KBBQ. There are only 2 prices: Lunch $20 and Dinner $31. Lunch is available before 3 on weekdays, and Dinner is after 3pm and all day on weekends. Amazing value!! The menu has a large variety of meats, appetizers, side dishes, etc. Everything was delicious. Pro tip: try out the rice and radish paper if you haven't already as well as the sundubu jigae (spicy tofu soup). Although the food was overall really good, there were 2 issues we had. All of the banchan was WARM. We started snacking on the banchan as we were waiting for our meats to arrive and immediately were turned off by warm potato salad and kimchi. We tried the other banchan and it was all warm. I also have a strong distaste for green onion/scallion. That being said, nowhere on the menu does it say that the galbi would come covered in green onions, so I sat there trying to scrape all of it off the meat. Not sure what went wrong here since these things weren't issues at the Midtown location. On the bright side, we received great service, our server was attentive and stayed on top of our orders & changing our grill. We were also greeted by the manager who came over to make sure we were still doing okay. Overall, good food, great service. Definitely worth stopping by for any KBBQ fan out there or anyone hoping to avoid the long waits at the Midtown location. read more

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The meat quality is noticeably much better here than the Midtown location and there are many items that are only available here - don't judge me for ordering the fish katsu at a KBBQ restaurant. There is a limit of 4 meat items per order but we never felt restricted since our server came back regularly to ask if we wanted to order more. The banchan took some time to come out, and I was disappointed that I had to specifically request the picked radish and salad since these are normally included with the first round of banchan. Was also disappointed these took a bit longer to arrive since the meat I wanted to eat with it was getting cold while waiting. I had also ordered a tofu soup at the beginning of the evening and had to check back with my server 3 separate times about it. I didn't receive it until we were about to leave. I would come back based on the reasonable pricing ($32 per person for dinner) and convenience, but I hope they iron out some service issues as they continue operating. read more

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Ariana was the sweetest, it was her first time serving on her own so we were patient. She recommended a few dishes that became our favorite quickly. I can't recall the name but it was the one with bone and it was long. We had unlimited side dishes, it was a nice concept we never been here before and we will be back! The music here pretty hip, it feels like a party environment to celebrate a party. read more

The management at this location does a poor job of keeping inventory in stock. There is always something missing from the ayce menu. I've had three separate incidents at this location: 1) no rice paper because they did not have any in stock, 2) no rice paper because the microwave broke and they did not know how to steam it and 3) no more salad. Very disappointed as it does not live up to the Gen experience. Do not recommend coming to this location. read more

I had one of the most disappointing dining experiences at Gen Korean BBQ. From the start, we were handed visibly dirty tongs, and asked for a clean one. While waiting for our food, we noticed a spider crawling out of the grill. Our sliced beef that we ordered and cooked had plastic in it. We informed our server, and they offered cuts of meat off the "premium" menu. At that point, we had lost all appetite and trust in the cleanliness of the kitchen. We ended up cutting our visit short, completely dissatisfied. read more

Gen Korean BBQ House - Barbeque Near Me - Houston, Texas

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I traveled to Houston for a vacation and decided to try this place, but I wish I never did. The place was so disorganized, things were "sold out" even though I went during lunch times.. management should order things and be on top of it. Seems like management doesn't care about customer quality and satisfaction which is upsetting. I recommend going somewhere else and saving your money. read more

We reserved this place a week ahead for a birthday party of 20 people. Our server was nice, but management leaves a lot to be desired. From the beginning, we were told there was no more calamari steak. And then halfway through the dinner, some meats "ran out". We asked for spoons for our soup and was given forks instead. It made for a good laugh since how are we suppose to eat soup with a fork? Our server said he could not find a spoon anywhere and apparently that night, people had ordered soup a lot. I guess they didn't have enough people to wash dishes and utensils in the back? In addition to the meat "running out", I'm glad we only went with the regular dining price ($31.99 per person) and not premium because you would have to pay that extra $20 per person even if the premium option's meats ran out. We also could only order 4 meats per grill, which wouldn't be a problem for smaller parties. But our group was big so you can see how that would possibly not work in favor. So far, my opinion is that this place is equipped to only host small and smaller parties. More so, the restaurant wasn't even at full capacity. I looked around and saw almost half the space was still empty. Makes me wonder how it'd actually go if they were at maximum capacity. I'm going to try the downtown location and see if there's any difference. Will update! P.S. 100% of your entire party has to be there or you won't get seated. read more

Come hungry! The server was a great help in selecting different meats and explaining the taste. Everything was delicious. Don't wear white, however! read more

I love the experience here, it was so fun celebrating with my sister's birthday and our family! The food taste the same as always and it wasn't busy so we had the place all to ourselves. Our server is so nice and attentive to us all while he was taking care of another party! 10/10 recommend again! read more

It's a good restaurant. Food and service are so good. We have a big party here, and we enjoyed. Kevin is very friendly

Walk in on Friday lunch Argue w server over what is weekend pricing He told me Friday is considered weekend lunch This has Happended on a Monday now Recommmend eating at another Gen or cowboys and sushi or anywhere else This place likes to cash grab where they can read more