Xavier was great. Awesome service. 10/10, would come back to this location, my friends and I enjoyed it.

Ashley Ashley Ashley! What a gem! Last 3 times I went, the service wasn't as good. But today Ashley made it superb. She is kind, caring and always checking on the table. She got several tables and still made everybody feel cared for and orders coming in. Thank you for the good service. Please keep her! She is amazing and should definitely be in the path to promote to manager! read more

I had the BEST experience at Gen Korean BBQ in Northridge, and it was all thanks to our server, Xavier L. From the moment we sat down, he was incredibly attentive, friendly, and on top of everything. He made sure our grill was always clean, food came out quickly, and we never had to ask twice for anything. What really stood out was his attitude--super positive, welcoming, and genuinely made us feel taken care of. He gave great recommendations, kept the energy up, and made the whole experience feel fun and effortless. If you're going to Gen in Northridge, ask for Xavier L. He seriously goes above and beyond and made our night 10/10. Will definitely be coming back because of him! read more

My husband and I visited around 2:30PM, and the restaurant wasn't busy, with only a couple of other groups dining. Our original waiter was great, but shortly after taking our order, we were told he had to leave because it "wasn't busy enough" for him to stay. A different waitress took over. She was friendly, but the service didn't match the friendliness. Our drinks went unrefilled for most of the meal unless someone else offered to fill them and we had to place meat orders through other employees as well because she wasn't around. She also made multiple comments when we ordered additional meat, including "Oh, you want more?" which came across as unnecessary and made us feel uncomfortable. As for the food, the marinated meats were excellent and easily the best part of the meal. The non marinated meats were extremely fatty and lacked flavor. The photo I posted shows some of the fat we had to leave behind, along with a drink that sat waiting for a refill. This visit left us disappointed, we will not be coming back to this location. read more

Gen Korean BBQ House - fatty pieces that couldn't be eaten and a drink waiting for a refill for a while - Korean Near Me - Northridge, California

I would give 0 star if I can the service today just so HORRIBLE the server I dont think she has experience about the AYCE service she did not gave us any attention throughout the service also Burn my husband hand by not carefully removing the hot pan. We are long time customer the food still the same but the service to be honest its going down over the year Grill has not change even it burning like this I would question about the health risk when smelling those burn ? We did ask to change but they ignore us until the 3-4th time even it is not the busiest day of the week read more

Gen Korean BBQ House - Korean Near Me - Northridge, California

Get ready to WAIT...their service is crazy bad. If you get lucky you'll get a waiter that is attentive. If not, prepare to wait for whatever you order or need. On your birthday is like their more concerned on singing happy birthday to someone than coming to your table. Their saving grace is that the food is good and cheaper price compared to others in the area. However, sometimes I rather pay extra at another place than come here and have a horrible experience. Loooove their potato salad and their Gochujang beef belly. Chefs kisss! read more

Ordered food from here yesterday and there was a rusted nail inside the to go. Really surprised and shocked as I've been going here for years. So disappointing!! read more

Gen Korean BBQ House - Korean Near Me - Northridge, California

We arrived at 11am on a Saturday. There was no line, but they did seem a little short staffed so we probably ended up waiting about 5 minutes to be greeted before sitting down. I'm not sure if they were short staffed, or they just have less servers in the morning, but it seemed like there were only two waiters available. Both servers reminded us that it would be dinner pricing on the weekend. I actually did not realize that, so I appreciated the heads up. I was in a group of four. We started off by ordering some soft drinks, which came out quickly. Our waiter, Anthony, went straight to business taking our meat orders, and informed us that we can order up to four meats per order (this does not include food from the kitchen). All the dishes came out promptly - I was impressed with how quick the cooked kitchen items came out. I think the first thing we received was the riblets, even before the meat orders. We usually stick to the usual beef belly, pork belly, and brisket. However, this time, I tried the bulgogi fries and dragon shrimp from the kitchen. We typically come for lunch, so I'm not sure if these were new items, or if they've always just been on the dinner menu. Overall, I feel that the quality of food and service is fair for the price. Dinner prices were $31.95pp. The meat was flowing at a decent rate, so we did not feel like we were hungry and waiting on food to arrive. read more

Gen Korean BBQ House - Double dragon - Korean Near Me - Northridge, California

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Diana! You are the mother effing goat! The service was amazing & she looked so beautiful! That's my boo thang! read more

Gen Korean BBQ House - Eric B! - Korean Near Me - Northridge, California

Disgusting. We bought the premium for the Wagyu, and if you have had wagyu you know it was bad. Also, if you have had good Korean bbq you know this wasn't it!!!!! Service was good, but it's loud, smelly, and a lot is going on. The soda's were nasty and the rice, meat were too. You're eating "all you can eat cheap meat"!!! I would skip it. Won't be returning ever. Oh and the fries were disgustingly oily!!! Save your money and go somewhere else!!!! read more

Food is so tasty, love coming here, service has always been slow compared to the one in Torrance ca, I've tried 4 gen Korean BBQ and no one beats the Torrance one they are fast and never run out of meat, Northridge is always slow and many times out one or two items, however I'll keep coming back. read more

What a disappointment. We are not new to korean bbq. We are most definitely a "regular" at certain kbbq spots but wanted to try somewhere different this time. AND We came at a time when it was not rush hour or a busy time. Major issues: 1. You could smell the gas the entire time we were seated and cooking - we asked to have burner looked at several times, still same issue. 2. Refill of meat took forever to come 3. When collecting plates they asked us to pass it to them, why not collect it urself? 4. Server had such a bad attitude 5. Drinks were not refilled We work in the hospitality industry so we understand service and customer service. Cmon, you can do better. This wasnt worth the money. Will not return or recommend. read more

I've been to Gen a lot and had great food and service in the past. I decided to get to get two 4 meat take-out combos. Unfortunately I got two different sizes and different containers even though I ordered the same exact combo twice. Also weighed both and there was a 227g difference in portion size, roughly a 22% difference. Second issue was that a lot of chunkier pieces of beef were raw and not edible. I wish the quality control was better on to go orders. read more

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Oh gen gen gen!!!!!! Honestly very disappointing visit this time around. We got seated at around 4:25 on a Wednesday, normally they come within the 5 minutes or right away to introduce their selves or and get our drinks. Our server (Donna) came to us 30 minutes later. on a Wednesday not a weekend A WEDNESDAY !!!!!!!!!!!!!!!!!!!!!!!!! (Also the menus in the pictures were extremely greasy like someone dipped them in a grease or something) Food was taking longer to come than usual, server drops off the food and leaves right away. To get her attention again we literally have to wait awhile to get her attention. She just passes us like we're not there. Old plate stays at the table for ever!! Barely get any refills.!!! Pan stays smoking for too long and no one to turn it off or switch it out because no one knows where she is or willing to help. Plastic pieces in our water (sorry it's hard to see or might not even be visible, but I'm telling you it was there) Don't get me wrong the food was great and delicious. But to beg for service and basically beg for our server to come help us, that just takes over everything. The place itself is so spacious and lots of other tables are there. But the thing is they weren't even that busy. The 1 star is for the gentleman server (didn't get his name) that was not even our server but was checking and helping us more than her. And he's the one that kept on following with us if we need anything. Thank you It's always the shitty service with this location that always disappoints. No customer ever has to beg for attention, or barely get what they ask for. Just asking for the bare minimum and they always fail to do so. read more

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- one of the best priced AYCE KBBQ in the valley -lots of options even at the base level - solid dipping selection and sides -service is very attentive and got our food fast. -servers checked in on us often -Ambience is like if a restaurant was a club; ambient lighting, loud music and huge read more

Gen Korean BBQ House - Sides, dipping sauces and meats - Korean Near Me - Northridge, California

Food is always good, nice quality of meat lots of options. Service impeccable! Kathy was attentive always checking in on me every 10 minutes if I needed anything, she had great conversation, she was hustling helping all her tables, seeing her in action is quite impressive, changed my grill when needed, absolutely 5 stars. She makes the ambiance better. Will definitely continue coming here when times permits. read more

Went here for lunch on a Wednesday.... As we walked in, there were two guys behind the counter, neither acknowledged us nor said hi or anything at-all. We waited for four minutes, just standing there, waiting for them. Then one looks at us and says 2? Follow me. He seats us, then the service is decent after that. The ordering and food came at a decent rate, not fast nor slow. The meat quality was WTF. The short plate looked like scrap meat, and when cooked, it was even tinier little pieces, almost looking like goldfish food. The pork jowl was ok, but it's slice thin. Other KBBQ places cut it thick, but most people do t understand how to properly slow cook it, so that's probably why they cut it so thin here, so it could cook fast. The garlic pork belly was the best. We cooked it nice and slow so that it would cook well and not burn. It was really good. The brisket is a joke too! The cut was bad, the slices are not sliced but rather, tiny leftover pieces. They are super lean too, no fat on them at-all. The fried stuff.... Fried chicken pieces were ok without the sauce, but ok doesn't cut it.... If everything is just ok or bad, it makes it not worth coming here to eat.. The Double Dragon (coconut shrimp and regular fried shrimp) was not great neither, something that I expected should be great! Definitely just the run of mill frozen stuff, not even the good stuff. One of the coconut shrimp was bad and soured too. The fish tastes like talapia, so that's not good, I would prefer a fish without a strong flavor. After leaving, your body and your clothes end up smelling better than the food you just ate. Btw, we only came here because Hanoo was not open yet, and I was willing to give Gen another chance. Gen has failed me once again, and probably for the last time! read more

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Love the food. I go here once or twice a week to protein load. The price and selection are the best in the San Fernando Valley. I just wish the music weren't too loud. Servers are great; there are days they are understaffed, but they try their best to accommodate us. read more

Gen Korean BBQ House - Korean Near Me - Northridge, California

Absolutely terrible service. The waitress Isabella completely ignored our table throughout our entire time there and would actively avoid eye contact with us so as to not interact with us. She would attend other tables, but never came up to us to see if we needed anything or to even swap the grill despite it smoking terribly. Items we ordered would take a long time to arrive and when they did, they were already cold and oily as if they had been left on the counter. I'd say we saw her three times counting the initial interaction with a 20+ minute gap between each time. Even at the end, we went over 15 minutes without a refill despite her saying she would get us one and had to go to the counter to pay as she never came back. Horrible service would not recommend. read more

Gen Korean BBQ House - Receipt of proof - Korean Near Me - Northridge, California

We went here during lunch time after a long morning for my pinning ceremony. We came here because it was the closest kbbq and my diabetic mother needed to eat already. We were a party of 6 and when we got seated no one came to us right away. The service was really slow that the manager stepped in. The manager was on it and helping us out but for awhile we didn't get meat. The meat took so long to get to us like 15 minutes after we sat that the grill was already turning brown from the fire being on. The brisket was good but the brisket was really hard. They didn't have a lot of side dishes at all. It was okay for the price but the service was not good at all. I even saw a cockroach walking on the floor when we were leaving. read more

Xavier was our serve and he did amazing! Friendly quick and on point with all our orders. He even remembered us from our last visit. Great service read more

Gen Korean BBQ House - Meat and more meats yasssss! - Korean Near Me - Northridge, California

Special shout out to MAY ! Her customer service was amazing she enchanted the ambiance with her wonderful personality. Shout out to youuu ! You need a raise !!!! read more

My friends and I went to this place and had a wonderful experience. There was a great selection of meats and appetizers to choose from. & helped us throughout our time and was amazing! The playlist there was also really good. read more

Gen Korean BBQ House - Korean BBQ - Korean Near Me - Northridge, California

Xavier was an amazing server at Gen Korean BBQ! He introduced us to the Gen Server sauce, and it was absolutely delicious. He was attentive, friendly, and great at following up throughout our meal, making sure we had everything we needed. Thank you, Xavier, for the excellent service and wonderful experience! read more

Figure out your online order system before deciding to do online orders. I waited over an hour for my food when it was expected to be done in 20 minutes. Not only that, but after I asked why my food was taking long, that's when they checked what orders they had pending. They could have at least told me they lost my order rather than say they were backed up. Not only that, but when I asked to speak with the manager, all I got was "we have a lot of orders, so you have to wait" The least he could do was offer something for the inconvenience. I bet if it was him waiting on his food, he wouldn't just accept what he told me. read more

Landon was our server today and did an exceptional job! Great customer service with a smile! read more

Gen Korean BBQ House - Landon - Korean Near Me - Northridge, California

Terrible service!!! Our server would not check on us to see how we were doing. Our stove was turned off for more than half an hour and we were given no utensils for cooking and cutting the food. We asked multiple people and all they would say is that they would let our server know and he never came. Bro would go to every table around us but not check on us. I had to remind the server multiple times about the utensils. Keep in mind this is a Monday night and it's practically dead in there. Honestly did not enjoy my time there, for half the price I could've went to In N Out and enjoyed my food. read more

The food and service was great! Out server, Xavier was nice to explain the menu and tge upgrades for premium menu. It was a great experience for our first time here! Will definitely come back! There was a lot of seating and the vibes were great! read more

Came in for Sunday lunch after church service in Porter Ranch and there was ample parking. We didn't have to wait long for our table. The food was good and service on point. Shawn was attentive to our dining needs and we were well taken care of. read more

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End of the year eats! My family and I came in yesterday for an end of the year lunner and it was an interesting experience. Service was super slow at first I felt like they had forgotten about us, needless to say, they showed up after I spoke to someone at the bar area suggesting our sides were not here yet, after 20 plus minutes, our rice showed up! Sadly the japchae didn't make an appearance ever! Anyway service got a little better and finally we were eating!! Hit and miss here with the service but the food keeps us coming back for more! Pretty epic end of the year experience! read more

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We went for Father's Day 2026. AC was broken it was so hot in there ppl fanning themselves with the menus. Hot and smoky inside. Waiters dripping sweat. It was fresher outside than inside the restaurant. Host didnt let ppl know AC was broken which should have been told before being seated as a curiosity at least. I couldn't wait to leave. I have gone here in the past but today's experience was horrible. read more

The low rating is only based on the speed of service. I came on a random Wednesday evening around 8pm for dinner. Surprised it was super busy! Because it was busy, I understand things can take longer to arrive. However, almost every item we ordered took over 15minutes to arrive. It was a full night of waiting instead of eating. It was extremely disappointing. We only ordered three rounds of meat and one round of appetizers because we got frustrated and did not want to wait any longer. I understand the staff were super busy and working really hard but as a customer, I was very disappointed. Our water cup was empty, never filled. Cannot flag down the server for even a napkin. The fried mandu arrived so late that the inside was colder than the raw meats... The beef belly was like extremely thin and shredded that it was like shaved ice appearance?I've been to many Gen and this is not the quality I expected. read more

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Went here on a Monday. Not too busy but it is next to a gym and finding parking wasn't too too easy for a Monday. Once inside it did take quite a few minutes to be seated. But our waiter was very nice and informed us of how the menu worked he did convince us on upgrading to the premium menu as it came with free drinks. And I was excited to try out the beef tongue. After we ordered our drinks and ordered off the premium menu we were told there was no tongue. Wished this was mentioned before ordering. Other than that the waiters were very nice and food was very good! Very calm and not too loud of an ambience. Definitely returning :) read more

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It's a fun vibe and good food! Came for a birthday, was a bit skeptical about service- most complaints seem to revolve around this topic. However, our server tonight, LANDO, was amazing! He was super attentive, had our meats coming plate after plate, and made sure our table of 4 lacked for nothing. 5 stars for Lando's amazing service! read more

Our best KBQ in LA! This place is AMAZING! The staff, the music and the food are incredible. And what an excellent experience we got with Xavier! He's the best! Really recommend this place if you are around the area! Don't miss it! read more

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It had been a minute since i had been to Gen, let alone AYCE korean bbq. Food is good quality. can't go wrong. when i came here a few days ago the service was very good. my waitress name (hope im not wrong) was sammie and the guy helping was kobe. Thank you to the both of them. I did tip decently for my service. the ambiance is nice. cool inside even though you're grilling. how can you go wrong with lunch time price point of $21.99 per person Monday through thursday from when they open till 3pm. come on you can't beat that nowadays!!!! that's a dope price and to top it off you get to choose from 36 different items during lunch. trust me, you won't find any other all you can eat korean bbq spot for that price at lunch and at that price point!!! come give them a try. you definitely won't regret it. after tax and everything my bill came out to $24.99. mind you i didn't order any drink just ice water. if i would of ordered a drink it would of been like $30 but that still isn't bad. what are you waiting for?????? ITS ALL YOU CAN EAT TIME!!!!!! read more

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The food was incredible! my go to kbbq place in the valley. Love that it's affordable but still great quality. Our waiter, Xavier, was very helpful and friendly. Thanks to his recommendation, we got a new favorite item on the menu! Overall highly recommend read more

Kobe, our waiter was absolutely amazing. He was beyond attentive and answered every question we had about the menu. He was super sweet and all his recommendations were amazing! Give this man a raise!! read more

If I could give more than 5 stars, I absolutely would--Xavier at Gen KBBQ made this one of the best dining experiences I've had in a long time. From the moment we sat down, Xavier was on it. Super attentive without being overbearing, quick with every request, and genuinely friendly in a way that made us feel taken care of the whole time. At a place like Gen Korean BBQ House where things can get busy and hectic, he kept everything running smoothly--our grill was always clean, food came out fast, and we never had to ask twice for anything. What really stood out was his attitude. You can tell he actually cares about giving great service. He checked in at the perfect times, made solid recommendations, and kept the energy fun and welcoming. It honestly elevated the entire meal. If you're coming to Gen, ask for Xavier--you won't regret it. He's the kind of server that turns a good meal into an unforgettable experience. read more

Gen Korean BBQ House - Korean Near Me - Northridge, California

Out of stuff on menu don't say anything when you ask about the wait until after they sit you they tell you they don't have it . Everyone is all over the place . Waited for them to say they dong have any of the things they ordered read more