I loved working with this company for 3 years and then it went bad…read more We had our pool replastered 5 years and for 3 years it was great. Last year we started to notice some pitting which became worse this year. I called Jim Pierce to discuss and he told me that the pool is out of warranty and they are not responsible. We have had the pool for over 21 years and the original plaster lasted over 15 years. Authentic Plaster lasted less than 5 years. Don't use Authentic Plaster if you expect the work to last for any length of time.

My pool was "so called done" in 2020... since then, the concrete around the pool has cracks, the…read morepool waterfall has been leaking and is molded, there was too much calcium put in and has been a nightmare to fix the waterfall and the pool mastic needs to be replaced. :-(

David, his father and whole crew were exceptional. Their estimate was in line with others that we…read morereceived, lower than some. They resurfaced and retiled our pool, repaired all coping, installed drains, levelled our deck and patio and resurfaced all of the decking. They were incredibly polite, knowledgeable and timely. I could not have asked for anything more. They kept us informed through the whole process and helped us with design and colour choices. I would recommend them to anyone.

I have never talked to this company before, but somehow they made it out to my property without my…read morepermission.And apparently did a leak detection test, which I was unaware of. The company I was working with is called JD pools who I guess maybe sent these guys out to do a week detection without my permission.I didn't receive a report that states.I have a spa when I do not.You can see in the images from this set report where it says, I have a spa spillover, but do not even have a spa.I had two more pool companies come out for second opinions and said that this report was absolutely false.Then, I was sprung a $550 dollar bill on a service.I never even approved. These two pool companies can hash out their finances and leave me out of it.

Had a pool filter service with Lucent Pools. Cleaned filter and replaced a couple items, manifold,…read moreand grid. Service was performed not bad. But surprisingly received an invoice with higher than the price we agreed before service. A very bad experience.

Working with Lucent Pools has been a fantastic experience - has anyone ever said that about working…read morewith a pool company? In this case it is 100% true! From my first phone call with them and then every step of the way they have been wonderful. I needed the tile around my hot tub (into my pool) and then from my pool into the overflow basin removed and replaced and also leveled off so the water flowed evenly. They had to empty the pool to do so, so I had them include an acid wash as well. The entire process too 4 days start to finish and the pools looks fantastic now! The owner, Justin, was on site every day checking on the work, kept in constant contact and the work was exceptional! He was responsive to questions and always honest, giving me options. When he came to do a final walkthrough, I had a leak on a part of the pool equipment so he changed that out for me as well! I highly recommend Lucent for all your swimming pool needs.

I needed work done to refurbish my pool (replaster, retile, deck painting). Rick and his team did a…read moregreat job. I found him to be very honest - and helpful to me throughout the entire process. He had great communication with me, letting me know what would happen every step of the way. And he was very responsive when I had any questions. I would recommend Dallas Cool Pools for others needing work done on their Pools.

I contracted Ricardo at Dallas Cool Pools to do a complete redo on our pool that included a new…read moredeck, tile, pool resurface, new led lights and fix return line leaks. His team did a great job on a very involved project and I couldn't be happier!! We had great communication and he kept us updated on all phases of the project and the job was done promptly. I highly recommend contacting them as I have worked with a lot of pool contractors in the past and they greatly exceeded our expectations. Great job to Ricardo and his team!!

Bucks rebuilt our waterfall, installed mosaics, and replaced some coping for us and did a super…read morejob! Waterfall even flows better than it did when it was originally built. Alex was completely up front on what he could do with our 18 year old pool and what was not really practical. Very easy to work with, dependable, and very reasonably priced compared to other companies that bid our rebuild

Bucks pools saved our project after another pool contractor stole our money & deserted us. The…read moreSanchez's (Bucks) were priced appropriately, honest, punctual, accurate and operate in top character. They came within budget and are the most professional in business. They rushed to make corrections even after receiving final payment. Look no further for your pool or outdoor space needs. Bucks is the best!!!

I cannot say enough positive things about Pool Logistics. I am so thankful to have found a quality…read morepool repair service. Djevat was very professional and reasonable and absolutely amazing. I recently had a leak at the skimmer Djevat went above and beyond to get the job done right. It is rare to find a company that from the start you just know you can trust. Owning a Pool just got a little easier. .... Customer for Life Darla S.

On price, on time, and on point. Pool pump went out, I purchased a new one and didn't have the…read moretime to install. Called Pool Logistics and they were out here in two days. Had me up an running with a great price, quality work, and great timing.

Perpetual Pool Care has taken care of our Pool through so many years. maybe the most impressive of…read morewhich was the ice storm that knocked our power out for two weeks. They came over and winterized our pool and prevented serious damage. Really went above and beyond. Highly recommend!

Mike is great. He has kept our pool clean for years. Mike has always been reliable and provides…read morehonest repair advise.

I had contacted 5-6 roofing companies for a bid and then narrowed them down to two. I had then…read moreasked the last two how much more it would cost to install the gutters. Dallas Stars Construction said they had a promotion going on, so they would install them at no additional cost. I had researched them on several sites, had read good reviews, so I felt comfortable hiring them. Their bid of $8K was the most competitive. They had asked for $4K upfront and the remainder after the job was completed. When I wrote them the first check, they decided to cash it at my credit union. My credit union doesn't have any cash on its premises, so they went to another place to cash it. I got a phone call from that place asking me to verify: did I write the check, check number, do I have the funds in my account, how can they verify that, etc. In the end, the roofers deposited the check in their bank account. On the first day, they arrived at the house and started piling up new bundles of shingles on the roof before removing the old ones. They were throwing them down so hard on the roof, a picture in my bedroom moved sideways on the wall. When they took the old shingles off, they approached me and said that my old decking would have to be replaced and it would cost $12K more. They wanted the whole amount upfront. My decking was original boards, not plywood. When they took it all off, 8 trusses were broken and had to be replaced. Throughout the process, they workers had stepped through my ceiling in 3 different places and had made holes in my sheetrock that had to be replaced and fixed up. Insulation flying around the house and extra cleaning that could've been avoided. I had installed radiant barrier in my attic (metallic material that reflects heat). The roofers had detached it in many places and never reattached it properly, even though I had asked them several times and they did attempt to do it. I had to hire the original installer to fix everything up. I had installed a solar fan that roofers reinstalled in the opposite direction. The original installer had to fix it, too. I have 2 whirlie birds on my roof that were reinstalled crookedly. My mother and I had fixed those ourselves after they left. I had 4 solar lights installed and the roofers had mangled them so badly when they reinstalled them, I was shocked. Had the original company come out and replace them. I told Dallas Stars that I'd have to deduct the cost of repairs from their remaining $4K. Dallas Stars had subcontracted the installation of the gutters to another company. When they were finished, the roofers wanted me to pay them from the $4K I was withholding from them. The other repairs hadn't been completed yet, so I refused. After the first rain, I went up on the roof and had noticed water pooled up in several places in the gutters, so they were installed improperly, wrong angle of the gutters. I had been given an "explanation" as to why they were installed that way. They haven't been fixed still. A lot of the work on the roof was done sloppily - the first row of shingles is hanging so far out that they started bending down already and will start breaking off at some point; in several spots they didn't bother to put little pieces of decking in the corners, they just put shingles over the holes; some things weren't even nailed properly, etc. I had to hire another contractor to fix up all those things. Every time I pointed out those things, the owners of Dallas Stars had an "explanation" as to why it was done that way. I have a back porch attached to the house. Dallas Stars hadn't reroofed it because, according to them, it's not part of the house. They offered to give me another bid to replace that if I wished to. Several days after the roofers finished the job, one of the roofers who was working on my house, had showed up on my doorsteps. He said that Dallas Stars owners never paid him because they hadn't been paid by me. I explained to him why I was holding on to $4K of their money and made it clear to him that they had $16K already. He said some lawyer he was working with was going to put a lien on my house. I called the Dallas Star owners, they told me to call the police and threatened him with his immigration status. I still don't know if he got paid or not. Before writing the final check, I had asked the Dallas Stars owners to have the final invoice and some other documentation either emailed to me or have it ready during the check exchange. When they came to my house to pick up the check, they didn't have any of that. After arguing for 10 minutes, they went to their truck and filled it all out. It took them longer to explain to me as to why they didn't have time to do it than actually doing it. What was supposed to be a one-day job, ended up being a 2 week ordeal by the time everything was fixed and repaired. There were several heated and uncomfortable confrontations with the owners of Dallas Stars and it had cost

recently repaired my asphalt shingle roof, and I'm thrilled to report that the leak is finally…read moregone! was prompt, efficient, and their pricing was fair. I highly recommend their services to anyone dealing with roofing issues. Top-notch work at a reasonable price.