Usually do a decent job, but never the best. Convenience of location brings me back. They desperately need to either allow for cash back, add tip to payment, or install an ATM so hardworking laborers aren't cheated out of tips....who carries cash!? With a new car wash being built right across the street, it's time to step up the game. read more

This is by far the WORST experience I've ever had with a full service car wash. I purchased the most expensive of the non-detail washes, expecting the car to at least be clean. After it went through the wet process, they did not spend even 5 minutes on the rest of the job. I don't believe they touched the inside, except for the initial vacuum (which had to be redone at home because they missed so much.) Apparently the trash found under the seats was placed on the seat. They could not throw it away. They tried to sell me a detail job for $140 when I first drove up. I declined because I have always been very pleased with all full service car washes. This was my daughter's car. she said "Mom, this was clearly done in spite because you didn't buy the $140 wash." it was honestly unbelievable. Needless to say, I will never go back! read more

They did a great job cleaning our vehicle. Service was also fast. Working we're very friendly. The place is very clean and spacious. Really liked this carwash in San Marcos. read more

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I am a frequent customer of Genie Car Wash for years and get the Hand Car Wash! They have taken great care of all my vehicles which are my babies ;-) The detailing is great. The staff work very hard and attention to details every time! I am very particular with my wheels because of extra break dust but they remember every visit! I highly recommend! Visit Ronny and staff! read more

I have been going there for over 10 years with generally a competent cleaning. I went there on Saturday and when I started my car up, my windshield wiper was missing. I brought it to the manager Ronnie's attention. He said he would look for it and to call him in two or three hours.. I called him. He said he couldn't find it. I asked him to pay for it to get replaced and he said that he would not take responsibility for that. After 10 years of going to his car wash, I will not be going there again. read more

Worst car wash anywhere. We hadnt been to this place in years, but were driving by and thought maybe they have gotten better with a new place opening across the street. Nope. Charged my wife an extra $65 for the "wipe down" inside the car. Then, didnt just leave my keys in the cupholder. We got back to Carlsbad and realize we didnt have my keys. Its my wifes car and she just uses her phone so we didnt know they kept the keys until we got out of the car and I didnt have them. Drove all the way back to the place and they had them inside in a drawer. Get home again and realize the key is broken. Both the lock and unlock buttons are broken. This car is less than 6 months old. I have driven it a few times. That key is absolutely brand new. I understand accidents happen and keys maybe got stepped on. But to not own up to it and tell me when I come back to get the key... Instead they hand me a coupon for a free wash knowing the key was broken. I cant believe it. $400 for a new key. Never going here ever again - not even for the free wash. Keep on looking for another place. This one will not claim responsibilty for anything. read more

WHAT A SCAM!! I chose the highest package (#3) expecting at least a decent clean, only to be told I'd need to pay an extra $65 for "more detail." What's the point of the top package if it doesn't even deliver a basic clean? There were still crumbs and trash everywhere. Really disappointing. NEVER SUPPORTING YOUR BUSINESS AGAIN! read more

Genie Car Wash - Auto Detailing Near Me - Vista, California

Read the reviews of this place. Don't expect miracles. You won't go too far wrong. Genie Car Wash is not going to make your car look like new. And they're probably not going to get that horrible blood stain out of the carpeting in the trunk. But, if you stick with the cheapest option and don't expect more than a good car wash, you're gonna be satisfied. Don't come for a full detailing. Don't pay more than the minimum. Know that it's an automated wash with a hand dry. read more

Detailed my mother in laws car! They did a great job! Fast efficient service! Plenty of good outside seating!

STAY AWAY FROM HERE! They will steal your money, not provide the right service, damage your vehicle, take no accountability & treat you terribly! I am beyond upset. Short version: Paid $260 for a full interior detail - shampooed carpets and seats in my NEW car. Only the bottoms of the seats were shampooed & they damaged the heck out of my drivers side back door & drivers back side of the seat. I didn't get the service I paid a ton of money for and they damaged my vehicle and told me off & that they wouldn't do anything about it. I came to get my NEW car detailed, deluxe wash, shampooed seats & carpets for $260 - It was a big expense but I just purchased this new vehicle less than a month ago & it has a very light grey interior. I want to upkeep the pristine interior as it's very important to me. When picking up the vehicle no one would look me in the eye when I was asking for my keys and I thought that was strange. I open the doors to look at the seats and upon opening the back drivers door I was SHOCKED! It is sooo banged up with scratches and dings from i'm assuming the shampooer (which has sharp metal edges) I purchased this vehicle new 3 weeks ago. I still have the paper license plates. The car was in pristine condition. No scratches no nothing. I wanted to keep the interior & exterior perfect so thought I would detail it completely once a month. I should have read the reviews. I ask for the manager, he comes out & wont even look at the damages i'm speaking about. Wouldn't take the time to even look at my car said he could do nothing for me & kept laughing in my face when I said that when I dropped off the vehicle there was no damages to the interior. It's brand new. He said that his employee mentioned some scratches that were "already there" Told me to go ask my dealer for a refund because his team didn't do it. He then says "your car isn't even worth that much, we have high paying customers with expensive vehicles and they wouldn't come back if they damaged peoples cars" Said in his 8 years of car detailing he hasn't damaged one car. His yelp reviews reflect otherwise. Laughed at me and told me he would do "nothing for you" and wouldn't look at the damages or the cameras to see. It looks as if the machinery was consistently swiping my interior door and scratched it up. He told me "if there's scratches there why aren't there any on the other back door? Maybe because the opposite side the machinery is tucked on the inside or IDK but look at my vehicle and have some sympathy and try and handle the situation your company caused with grace. He was such a jerk. I am heart broken, pissed off, and at a loss. I asked to view the cameras and he said no. I watched some employees vacuuming a different vehicle and the back doors were open like 10 inches, not full width and you could see the door opening & partially shutting with their movements. I assume that's exactly what happened when they shampoo with a metal glunky piece and all of the movements caused all the damage. I was told there's nothing they can do and asked for an owners number. He said he couldn't give it to me because there's no one else to contact but him. Him and another employee sat there laughing at me till they closed and he left. RUN AWAY! Do not come here their prices are outrageous and they don't treat you like a human but like a $$$ and they already took my money laughed in my face and ran with it. They do not care - they are brutal and could care less about their customers or the quality of work. Where are your morals and ethics? Said he didn't care because he has over 150 customers a day and my business doesn't affect him. read more

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I got my car washed there and the next day I noticed spots and smears all over the car. It looked like something had been splashed or sprayed on it but there were also smears made from towels. About 2 weeks later I brought it back and had them rewash it. I pointed out that the spots and smears were still there. The worker told me there was nothing he could do about it. I asked for a manager and showed him what had happened. He was unsympathetic and said that someone had thrown something on my car that left those stains. He said that it was not possible for them to have done this. He suggested I get my car detailed. I refused. I hired a professional detailer who told me that it was tire dressing that must have been sprayed accidentally and smeared with towels. It's going to cost me $385 to fix this problem. I wish I could go to small claims court but I can't prove that Genie did it but it's the only place I've had my car washed. read more

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Just spent $130.00 today to have my car washed, waxed and detailed..the guy almost didn't wax it, I had to tell the cashier it didn't get waxed!! She went outside and had to tell him to wax it. Once done it wasn't even done very good, inside detailed looked no different to me. Not going back to this place!!!!! read more

I've been going here long before they changed their name to "Genie Car Wash". It seems as though things are continuing to go down hill. You would think that they would want to step up their game when a competitor is going in right across the street. But that's not the case. My husband took my car there Saturday morning and the wash was just ok. True it was a black car, but there was still pollen spots all over the car. There was water spots going down the doors and the windows were dirtier then before the wash due to the fact they obviously were using dirty rags. My husband spent over and hour taking care of what they should especially when the wash was almost $30.00. Needless to say I will not be going back there. read more

The last several times I have been here they have spent no longer than two minutes vacuuming my car. I have an Atlas, which is a decent size car and I had to vacuum it after coming back from this car wash. Again, been here a few times and every single time it's either something with the exterior, the interior, or both. Pretty frustrating. They're gonna get a taste of reality when the car wash comes in across the street. read more

$30 for a drive thru gas station wash. No wipe down of anything just a one person vacuum at the front where you pay, machine drive thru wash, and dry. Only for water to trickle down as you drive away. WASTE OF MONEY. DO NOT GO HERE. read more

I'm new to No. County and finally found a car wash where I don't have to dry it off by myself. This place not only did a fantastic job of cleaning my car, but it was fast and efficient as well. Really impressed and will definitely return. read more

Someone could make a lot of money opening even a decent car wash in the Vista/ San Marcos area. I don't really understand why it's so bad. Everything is either self serve or high end detailing. Drove across town to this one. Paid $30 expecting a decent car wash. A five year old could have done a better job. $30 gets you equivalent to driving through a shell gas station one. I was so mad I literally left and then went back because it was so bad. They did agree to rewash after he told me all the water spots are my fault because water leaked when I drove away. Ummmm maybe dry the car better?!?! For $30 didn't even wipe down the inside. Hardly vacuum. Why are these people even in business. read more

I used to go here all the time and it was a decent car wash. I now have a soapy Joes membership and rarely get my car washed. I wanted it to have a deeper wash so I came here. From when I got out of my car to when it was ready was maybe 6 minutes. My car had been towed recently and they marked the window and the car wash did not even scrub it off. I had to call someone back to do it. They in no way wipped down the inside and they left my backseats all pushed foward from the vacumming. I was very dissapointed I paid over $25 for a 6 minute wash that was no better than what I could have done. If you go be very specific with what you want and do not let them rush through it. Wish I could have written a better review. read more

Such a horrible business. Now I understand why Genie Car Wash has such a low rating. The owner peers pressure you in committing to a membership when you clearly say no multiple times.... That is unacceptable. It's such a horrible experience when the owner starts speaking his native language and is going off expressing himself with a worker. Such horrible business and service too. The workers are forced to work super fast while leads them to doing a sloppy job. DO NOT WASTE YOUR TIME AND MONEY HERE.... read more

We have been making use of Genie Car Wash for many years. The service has always been outstanding and, relative to other full service car washes, the value is exceptional. The managers recognize us and know our vehicles. They always provide meticulous care for our vehicles and offer cost saving promotions from time to time thus increasing the value even more. Even on the busiest days, they have a sufficient number of employees to complete the washes, without sacrificing quality, and in a timely manner. I highly recommend this business! read more

Worst in the business. Directly equal to gas station wash but 3x the price. Car wasn't clean after $30.

Meh. If you're looking to get your vehicle quickly washed and a lite wipe, you'll probably be satisfied. But, your car has be already clean, you just need a dusting. My car wasn't super dirty. And it still came out with dirt/dust in the interior, cup holders weren't vacuumed/cleaned at all, bird poop still on the outside, doorways not wiped down. There was some sticky something that was on the center console, I told them twice about it, then had to go get them after they were "finished", and they seemed more annoyed than anything. Is my car cleaner than when I came? Yes. Is it clean? Not really. Will I be back? No. Sorry guys - y'all need to step it up a bit. It wasn't even busy. read more

Waste of money. $30 for them to drive my car through the auto washer and barely vacuum the floor. No seats were vacuumed and nothing was wiped down inside or out. Avoid. read more

Absolute sh*t job. A friend of mine was visiting and needed a car wash (I haven't gone to one in years since I have a mobile wash business come to my house), so we went here. The guy of course convinced her to pay more and get the "better" wash where they wipe down the inside, etc (since when do washes not wipe down the inside anymore??). She paid $60 for this terrible wash. They didn't even wipe anything down! Crap still on her tiny car, etc. I can't believe they charged SIXTY dollars for this. My mobile guy only charges $40 and my car is absolutely spotless when he leaves! This place is a rip off! Avoid at all costs! read more

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This place is terrible. Extremely overpriced for what you get and they don't even do a good job. I paid over $50 to have my car detailed or at least wiped down inside and they couldn't even do that properly. Not to mention they try and pressure you to buy a coupon book every time. Why would I need a coupon book if they do shotty work. Avoid this place like the plague! read more

Genie Car Wash - Auto Detailing Near Me - Vista, California

I have been getting my cars washed here off and on for 5 or 6 years now. The prices are reasonable and my experience has been that they do a good job. Thorough wipe down after the wash and of course more expensive options like hand wax are available. read more

Do NOT .... I repeat DO NOT. Bring your vehicle here for a car wash. Their prices are way way over priced if you drive anything bigger than regular mid size sedan. The charge you $65 for any vehicle that won't fit the machine because they have to hand wash it. If that's the case you can just take it to a gas station car wash. Unbelievable $65 for a basic wash There are too many other spots that are not trying to gouge you because they have to actually WASH your vehicle Instead if pushing it through the machine. NOT worth it read more

I had read the bad reviews about this place but I imagined they were just from one-off disgruntled clients. How can you really be that bad at cleaning cars? Well, I found out today. I paid $25 for the middle of the line car wash. By the time I got out of my car, walked in to pay and send a couple text messages, I was already told my car was ready. How was it possible, I thought? I was amazed. So amazed that I left a tip in the jar. Then I stepped inside the car and realized immediately why it was so fast. They didn't do jack sh*t inside the car. Yes, maybe they wiped the dashboard and windshield with a dirty wet microfiber cloth. They might have attempted to vacuum quickly my rubber mats. But don't worry, they certainly didn't bother lifting those mats to see if there was any cleaning to be done underneath. I could have made a scene right here and then but I was not really in the mood, and really I felt it was my fault for falling for this despite the terrible ratings. So what did I do instead? I drove myself to the new-ish Eco Friendly Auto Spa, paid $13 for their cheapest car wash option, and then used their free DIY vacuum and towels. So yes, I basically cleaned my own car. That's when I realized there were still crumbs on the back seats left by my kids. Those people didn't even vacuums those crumbs. I would say they did a half-*ssed job, but that would be overselling it. At this point, you're probably not wondering whether I'll return or would recommend this place to anyone. read more

I have been here before and felt like the car wash was pretty good and for a reasonable price. I went back last Sunday and paid 27$ for the mid-range wash and should have looked my car over before I left but didn't. When I got home and really looked at it, there was bird poop going all the way down the passenger side door and spots all over the windshield. Don't think I will be going back :( read more

I've been coming here for years. They always do a great job on my cars and they're much faster than most other car washes. Nice people too. I've had my cars hand washed and machine washed here and both options are very good. Thank you Genie :) read more

Genie Car Wash - Detail Bay - Auto Detailing Near Me - Vista, California

Horrible, don't waste you money here. I paid for an interior and exterior detail ($100)and the inside barely got a wipe down. After I got home I spent time wiping down both interior and exterior, there was some residual wax that hadn't been polished off, then I found all this trash in the backseat. I understand there are kid seats in the way and I didn't expect them to be taken out, but they clearly didn't vacuum or wipe down the back seats. They guy tried to sell me on a detail package and I'm so glad I didn't purchase. I will never come back here. read more

Genie Car Wash - After interior "detail" - Auto Detailing Near Me - Vista, California

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I asked for the mid level wash and the guy asked if I wanted the interior wiped down for $60. I said no. He said, well, just so you know your car's not gonna get clean with that. My car was very dirty. I found the comment very rude. I backed up and went to a drive through wash instead. Probably just as good. read more

I came here toward the end of the day for a carwash and asked if they had a mini detail or something that gets a deeper clean than a regular wash. The guy sold me on 6 mini detail washes that supposedly would cover all the basics I wanted done for $260, saying the regular price is $69. I said ok cool. The guys were done way too fast for them to have done a good job but I wasn't trying to be a Karen when they waved me over to grab my car. Everyone was basically leaving for the day so I glanced inside and even though I saw some smudges on the dashboard, I shrugged and left. When I got home and actually I looked all over the car, I saw that they hadn't even wiped the back of the seats, they hadn't wiped down the seats themselves. There was gunk in all the crevices in the center console. They didn't even vacuum the back (of my SUV). I haven't had the time nor energy to go back and complain but I'll be looking extremely carefully for the rest of the "mini details" I got to make sure they don't half@ss the next ones. If this is the quality of a $70 carwash, I cannot imagine how awful they do for the regular ones. read more

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Trash. Came here because it's closer than my usual place. Ended up coming home and redoing the entire inside of my car and all the windows. They left dirt, dust, water spots and puddles of spray on my leather. Never coming here again. read more

So I keep giving these guys a chance because my wife likes them and I've been here about 6 times now. Overpriced, car is treated as a speedy assembly line with no care or attention to detail. Wipe down on the interior even after getting their highest #3 wash looks barely touched with dust and crumbs still there. Carpet still has dirt. Running it thru Soapy Joes and vacuuming myself produces the same or better results. Been to many car washes in my time and this is the worst for the price and results. read more

This place really knows how to squeeze you if you let. The individual who asked me what kind of wash I wanted I asked for their #3 package which included vaccines, wash, polish wax, clear coat sealer, air freshener, tire dressing, superior shine and protectant, wheel bright and exterior dressing. He went on to offer me an interior shone and wipe down service for an additional $10. Guess if the offer was no accepted you get shitty service. The service was done within 12 min and they simply did a minor vacuum and a drive through car wash and dry. The car was not much cleaner on the inside than it was when I took it in. When I asked what service was this they said this was their #3. You're better off paying $10 and go to a gas station car wash. Complete waste of time and money. Will be disputing charges. read more

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I've been looking for a new car wash in North County since the Auto Park Way one closed and converted to a self serve car wash. Well I won't be returning to this place. I knew when the guy said he was done it was going to be a terrible job, because it was just too fast. The lady tried to upsell me to the $60 wash with the interior wipe down. I'm glad I said no if the $28 wash is any indication. Bugs and crud still on the car, vacuum job was sub par. I had to wipe down, and clean the windows again. Never returning here and you shouldn't go here. read more

After mistakenly spilling some lotion on my new car's passenger seat, I came to Genie Car Wash for a shampoo. They did not remove the stain but they DID treat me rudely and damage my car. After taking my car through the wash, an employee returned my car to me and said they were able to get the spot out, "no problem." My car was returned to me with a loose plastic sheet covering the seat. Regrettably, I did not check under the plastic sheet until I got home. I trusted them when they said the stain was gone and I did not even think to check for damage or anything like that... Big mistake. When I got home and removed the plastic, I unveiled a seat with the same stain plus threads popping up from the cushion. I tried coming back the next day but it was Easter Sunday so they were closed. I work M-F and was not able to get back to Genie during their business hours until Saturday. In the meantime, I called and spoke with a woman who asked me to text her pictures of the damaged seat. I did that but did not hear back. I briefly talked with the manager by phone and agreed to meet him on Saturday. On Saturday, the manager was rude to me when I showed him the damage and insisted it was my fault! He said that he shampoos many cars per day and no one else has had damage so I must have damaged the seat by having people sit in it with car keys in their pockets! Umm, this is a brand new car and no one sat in it between the time I had it cleaned and the time I brought it back to show him the damage. After talking with the Subaru dealer who leased me the car, they referred me to a car interior specialist. That specialist said that it looked like an old machine was used and/or someone cleaned it too aggressively, and I will need to replace the seat covers. I gave Genie's manager the opportunity to make things right, asking him to at least refund me the $50 I spent on the wash plus $150, which is the minimum it will cost for me to have the Subaru professional steam clean the seat. In response, the manager tried to give me coupons for more washes! Obviously, I am not going to risk a wash here ever again. He finally agreed to refund me $50 when I mentioned that I saw reviews on Yelp and Google and know I am not the only one who has suffered damages at his business. I hope I have saved at least one person from a terrible experience here. :( read more

Genie Car Wash - Still stained. Threads coming out of seat. - Auto Detailing Near Me - Vista, California

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Genie car wash is overall the best in the area! They are thorough and the service is excellent. I have been to few of their locations as I have moved over the years and all are consistent with quality and care. read more

I should of stopped here last time I went & they did a awful job on two of our work trucks. I took one in & it was $55 & the other $45 same truck, same detail. Keep in mind nothing on the menus says anything close to those prices. He tried getting $70 out of me & when I said no dropped to $45 but then ripped my co worker off for $55. Thought I would give them one more try today. Truck is not much cleaner than it was. Paid to have the inside done & looks like they did not hardly touch it. Paid to have the windows done & they were worse than when I took it in. Had to re do them & the inside when I got home. Save your money & don't get ripped off by these scammers. read more

Genie Car Wash - How is it possible to clean the inside & not wipe this down - Auto Detailing Near Me - Vista, California

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