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    Genie Car Wash

    2.4 (208 reviews)
    Closed 8:00 am - 4:30 pm
    Updated 3 months ago

    Services - Genie Car Wash

    Auto detailing work

    Car wash

    Genie Car Wash Photos

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    Recommended Reviews - Genie Car Wash

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    WHAT A SCAM!! I chose the highest package (#3) expecting at least a decent clean, only to be told I'd need to pay an extra $65 for "more detail." What's the point of the top package if it doesn't even deliver a basic clean? There were still crumbs and trash everywhere. Really disappointing. NEVER SUPPORTING YOUR BUSINESS AGAIN!

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    Stephanie W.

    STAY AWAY FROM HERE! They will steal your money, not provide the right service, damage your vehicle, take no accountability & treat you terribly! I am beyond upset. Short version: Paid $260 for a full interior detail - shampooed carpets and seats in my NEW car. Only the bottoms of the seats were shampooed & they damaged the heck out of my drivers side back door & drivers back side of the seat. I didn't get the service I paid a ton of money for and they damaged my vehicle and told me off & that they wouldn't do anything about it. I came to get my NEW car detailed, deluxe wash, shampooed seats & carpets for $260 - It was a big expense but I just purchased this new vehicle less than a month ago & it has a very light grey interior. I want to upkeep the pristine interior as it's very important to me. When picking up the vehicle no one would look me in the eye when I was asking for my keys and I thought that was strange. I open the doors to look at the seats and upon opening the back drivers door I was SHOCKED! It is sooo banged up with scratches and dings from i'm assuming the shampooer (which has sharp metal edges) I purchased this vehicle new 3 weeks ago. I still have the paper license plates. The car was in pristine condition. No scratches no nothing. I wanted to keep the interior & exterior perfect so thought I would detail it completely once a month. I should have read the reviews. I ask for the manager, he comes out & wont even look at the damages i'm speaking about. Wouldn't take the time to even look at my car said he could do nothing for me & kept laughing in my face when I said that when I dropped off the vehicle there was no damages to the interior. It's brand new. He said that his employee mentioned some scratches that were "already there" Told me to go ask my dealer for a refund because his team didn't do it. He then says "your car isn't even worth that much, we have high paying customers with expensive vehicles and they wouldn't come back if they damaged peoples cars" Said in his 8 years of car detailing he hasn't damaged one car. His yelp reviews reflect otherwise. Laughed at me and told me he would do "nothing for you" and wouldn't look at the damages or the cameras to see. It looks as if the machinery was consistently swiping my interior door and scratched it up. He told me "if there's scratches there why aren't there any on the other back door? Maybe because the opposite side the machinery is tucked on the inside or IDK but look at my vehicle and have some sympathy and try and handle the situation your company caused with grace. He was such a jerk. I am heart broken, pissed off, and at a loss. I asked to view the cameras and he said no. I watched some employees vacuuming a different vehicle and the back doors were open like 10 inches, not full width and you could see the door opening & partially shutting with their movements. I assume that's exactly what happened when they shampoo with a metal glunky piece and all of the movements caused all the damage. I was told there's nothing they can do and asked for an owners number. He said he couldn't give it to me because there's no one else to contact but him. Him and another employee sat there laughing at me till they closed and he left. RUN AWAY! Do not come here their prices are outrageous and they don't treat you like a human but like a $$$ and they already took my money laughed in my face and ran with it. They do not care - they are brutal and could care less about their customers or the quality of work. Where are your morals and ethics? Said he didn't care because he has over 150 customers a day and my business doesn't affect him.

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    6 months ago

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    18 days ago

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    10 months ago

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    7 months ago

    Detailed my mother in laws car! They did a great job! Fast efficient service! Plenty of good outside seating!

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    1 year ago

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    1 year ago

    Worst in the business. Directly equal to gas station wash but 3x the price. Car wasn't clean after $30.

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    Ask the Community - Genie Car Wash

    What if I lose one of my $100 wax coupons purchased at your store?

    Please email us at genieexpresswash@gmail.com so that we can resolve this issue, thank you!

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    Review Highlights - Genie Car Wash

    The two managers Ronnie and Faddi are always greeting you and getting your desired car wash or detailing order.

    Mentioned in 3 reviews

    Read more highlights

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    4.7
    (49 reviews)
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    Francisco and team helped me as I called today to try out their full service hand wash for my Model…read moreS and then ended up asking them to ceramic coat my rims so they are easier to maintain in the future. Fair pricing and they spent a good deal of time on my car instead of rushing through it like many other car wash places. Fully satisfied and will be bringing my cars regularly. Please keep up the good work as you guys get more popular! Got hand wash with ceramic coating on my rims on this service.

    I took our truck and SUV here for a hand wash and hand wax for both cars. I was told it would be 2…read morehours, but waited nearby. One car was done in less than 45 minutes, and the other a similar timeline. I got home and could wipe dirt off with my hand on the SUV, so I find it hard to believe anything but a quick drive through wash was done. Also made an appt via yelp and the people on-site were confused and annoyed. "On-site" is relative as it's a tent at a gas station. I'd recommend going literally anywhere else for services. Edit - per the owners "scam alert" about not sending photos, see attached. They were sent in real time. I had to follow up for days for a supposed resolution, and the only recourse after was attempting to resolve with my credit card company. To clarify, I never said I didn't receive some services. I just didn't get all I paid for, and if that is the caliber of work you can expect there...I'll pass. Gas lighting behavior from the owner is atrocious. Thanks for actually reading the full story!

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    San Marcos Auto Detail
    San Marcos Auto Detail

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    Genie Car Wash - auto_detailing - Updated July 2026

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