This location is next to Kapahulu Safeway, between Supercuts and YoonCy, and has a 2 level bullet train delivery system which perfect if you want to entertain kids. I came here to entertain my nieces, who had never been to a bullet train Genki. Ordering is done off the electronic tablet which sends the message to the kitchen, who places your sushi on a train and sends it straight to your seat. I like this better than conveyor belt sushi which sits and goes past everybody's seat multiple times. I wasn't expecting to like the food because I'm not a big sushi eater, but they have some very tasty unique (non-sushi) items that are very good. We accidentally ordered 2 sukiyaki potato (French fries topped with beef sukiyaki, mayo and unagi sauce) and demolished both of them. The agedashi tofu was excellent, the keiki boat was a winner with the 5yr old (spam hot dog egg etc), chicken bowl was delicious. The 3-yr old liked her ikura nigiri, probably because it looks like boba, and the adults enjoyed the rolls and stuff we ordered. Other miscellaneous things: Bathrooms are just outside the restaurant, requires a key. Make *SURE* you watch over your ordering. It's easy to accidentally order food. Take out available. Gift cards work. read more

The food was delicious and my experience was amazing! Their service is super fast and it has nice music! Recommend!!! Very quick at serving. read more

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I'm a huge fan of other Genki locations (Ewa Beach in particular) so I was excited there was one near my job. But wow, what a huge disappointment! I ordered three nigiri options: seared spicy ahi, garlic salmon and tamago. Thank goodness I ordered the tamago because other than one of the ahi pieces, it was the only edible thing I received. One slice of ahi had a thick vein of fat through it that couldn't be chewed through. Both pieces of salmon were even worse. So unpleasant, especially after waiting nearly 30 minutes for it to be ready. They included one packet of shoyu and one of ginger, but no chopsticks or napkins. The employees were friendly, and brought my food out to me when it was ready, so there's that. read more

Genki Sushi - Bottom side of salmon nigiri slices. Inedible. - Sushi Bars Near Me - Honolulu, Hawaii

I don't know what happened but a lot of my favorites have been discontinued... no chicken katsu, gyoza, oyster fry, somen salad, soft shelled crab(!!), veggie croquettes, ocean salad tofu, kanpyo maki, or temaki rolls anymore. All discontinued. read more

Genki Sushi - No more these items anymore!! I am so sad - Sushi Bars Near Me - Honolulu, Hawaii

Always like to go to Genki, after the crowds have come and gone. Today was perfect. It was around 2pm. Sign at the front said no hot water, so no green tea for me. Had to wait for a solo seat, as the host/busser/server? had some picking up to do. No worries, 4-5 minutes later, I was sat. Got on their toast app, I knew exactly what I wanted. Ordered. Everything went fine. I enjoyed my late lunch. After a fast, this was my first meal of the day. I usually only eat half of the shari (sushi rice). Just wanted some fishy protein. Everything was over-sauced, my new fave is the wagyu-ikura nori wrap. So much kabayaki sauce, I could barely taste the beef! And choke ikura. Everything seemed off-balance. I know it's on the bottom of the totem pole for sushi, but it's usually really good! Had to press the bell several times to pay, finally went to the front and waited. And waited. Paid, didn't tip and left. Half an hour later, running to the bathroom at Costco! Man! I knew it was my lunch, hadn't eaten for 16 hours (normal for me). Tried talking to them. Called twice; first time, no answer. Second time, no answer. Didn't want to write a bad review but... read more

Tasty assortment of sushi, poke bowls, noodles, tempura and chicken. Kids love the food delivered by train! read more

Genki Sushi - Spicy ahi fried ebi roll - Sushi Bars Near Me - Honolulu, Hawaii

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I found a hair in my food.and then the service was really slow never eating there again.

Some people might be shocked I'd rate this place 4 stars. To be clear, I've eaten at Tsukiji fish market in japan, 5 star restaurants with omakase so I totally understand the importance of quality. If you go into Genki with the expectation that they're not going to have the best quality, this place is amazing for its price, variety and service. This review is for dine-in during COVID-19: Pro tip: Go to the front door and find the QR code to fill out a quick form and check in. They don't let you put your name down (if there's a wait) or sit down till you complete this so do it asap! Save this code so if you come back you can immediately put your name down. We ordered: 1 diet coke 1 rainbow roll 2 spam tamago roll 1 spicy tuna roll 1 Ahi sashimi 1 tekka maki =~$32 First of all, genki sushi is known for their touch screen ordering system that allows you to order sushi quickly on extremely cute shuttles that bring your sushi over to you. What makes this place amazing imo (besides the cute setup) is multiple things 1) Extremely fast. As in I've gone in, sat down, eaten 5-6 dishes within 20 minutes fast. 2) Great customer service- their staff is focused on creating the sushi fresh and anytime you call the waitstaff, they come immediately. One time a waiter even asked me if i wanted to take my soda to go in a to go cup.. wow! 3) Price!! $32 for 6 dishes + a soda with freshly made sushi is hard to beat 4) Wide variety of items and easy to order with pictures on the touchscreen Again, if you're looking for high quality sushi this is not the place for you. If you're looking for value & affordable sushi that has great customer service and is extremely fast, head to Genki's! read more

Genki Sushi - Sushi Bars Near Me - Honolulu, Hawaii

I just recently had lunch on a Friday because I was craving for the special spicy set . I usually go on Thursday for the senior discount, but the cravings won. I didn't see the usual Thursday staff,but the Friday staff are nice as well. Besides the special set, I like the fried squid, two pieces of the California roll. I do like the fried chicken karaage, but at times , the flavor is not consistent. So I decided not to. Don't worry, I'm still coming back!Thank you, Genki Sushi Kapahulu. read more

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My favorite fast and convenient sushi place . This time I went to the Kapahulu location located in the same parking lot of Safeway. I ordered my go to imitation crab nigiri, spicy Ahi, Unagi, calamari. Like always of course fresh and made to order. Especially now with Covid they don't have the conveyor belts anymore . You need to order on their touch screen I-Pad than the train delivers your sushi. Actually I prefer this way because the other way you really don't know how long the sushi been sitting and going around lol. Customer service is great and they refill your drinks for free. Support local and keep safe read more

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We decided to eat here last evening & although we had to wait maybe 20 minutes, we still had a relaxing time eating here. The Workers here are all so nice & attentive, Mahalo! This has only been our 2nd time with using that mini "bullet train" thingy to order, it's really Cool I'd say, & our Sushis came out pretty quick! Heehee. The only thing that we noticed with our Sushi order, was the Sushi seemed a little more smaller NOW??? Other than that, everything else was good! Also, they did have this "Genki" Mask that they sell there, which is for $10.00 & then you'll get 10% Off on your order for that day that U purchase it & this offer is good till the end of this yr, Yahoo!!!, of course I had to purchase one (Lol!) just remember to bring & or wear your "Genki Mask" in the Future when U dine into any of there other Genki Sushi Restaurants!!! I kinda wish they had they had A Med Sz "Genki Mask, instead of only having A Small & Large size?? Mahalo! We're on tier 2 now here in Hawai'i, I hope that we Hawai'i peeps continue to move forward in this Pandemic & please Continue to wear your masks, while out in Public, && your Social Distancing is much Appreciated too & Wash Wash your Hands ppl & lastly please stay home If you are sick, thnx!!! read more

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Consistent quality. Service is good and quick. Senior discount Sunday through Thursday 55 years and older 10% off. read more

Been awhile dining at Genki Sushi, and my first time at this location. Food was good for this type of sushi, the Ikura was good and no cucumber added to take up space, ample Ikura on the two Ikura sushi. The Ahi and hamachi sushi was good, though you had to put your own wasabi, which you also have to order. My biggest issue is no beer or BYOB! Serving staff was okay, though you'll have to flag them down. Would I come back? Probably not, kinda expensive for a chain sushi store. read more

Order your selection on a touchscreen menu and an express train will deliver your food right to your table. You can still flag a waiter/waitress down for items not on the train. I have not been to a Genki Sushi for a long time and I have to say that the food is so delicious and well presented. We dined on an array of items that filled us up to satisfaction. The service is very good. read more

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Note that when you go to pay at the front desk they prompt you to tip 18%, 20%, or 22%. I feel like asking for above 15% means that they confidently provide exceptional service. Well the food came out fast and was great and the host seating us was friendly. If you need anything you can just press a button and someone will come quickly to help. We were informed that they were out of ahi at the time which wasn't a big problem. The prices of plates have went up but they have improved their ordering system making it easier to place orders quickly with no fussing over splitting the bill with our friends. I obliged with the 18% tip on an about $80 bill for me and my son (mind you he had about 5 plates of the ikura nigiri among many other more expensive items he likes). Genki is one of our go to places to eat and we really enjoy it so we would for sure come again to this location. read more

Bf picked up dinner... he got all my favorites and a teri chicken with fried squid bento. Genki has a nice variety of bentos and they are reasonably priced. Perfect if you are looking for a quick bento for lunch or dinner. read more

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Yikes. . . Everyone seems scared of the manager. Sushi was okay. Tea tasted like water

Lunch today was a winner I didn't pay. Well to sushi and stuff Ikuda was fresh and crunchy. Crab could have a little mayo. Stuff mushrooms hot and delicious. Ahi was fresh and good quality. Spicy ahi was spicy (medium hot). Mussels served hot. Sevice over all was good. read more

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Drove all the way here to kapahulu location jjst to instantly regret it the girl in the fron did not get her name but she was short wearing black jeans and had eye lashes was very rude looked very pissed off once we came in threw everything on our table very angry toward us we still tried to be nice saying thank you everytime but she was so mean and full of anger it pissed me off so much but did not want to ruin ny families dinner more then it was by this employee i wish this on no costumer and hope she doesnt get away eith any of this read more

I don't know why it took me almost 4 years to try Genki. And I dont know why it took me almost 4 mo this to review! But here I am. Genki is extremely casual so no need to get all fancy, just cruise as you are. You can order uptown 4 items at a time and their portions are small which is perfect if you're like me and like to order multiple rolls. Each item is priced between $2 and $6 per plate, and they just count the plates at the end. The seared garlic salmon/ahi are two of my favorites But they also serve nice sized nigiri. The garlic chicken is delicious so we will usually order atleast one to share between 2 people. My wife always gets the dynamite roll amd the spicy tuna. Now I'm hungry, lol. read more

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Genkis workers got it so easy! Scan to join the waitlist, scan to order, the belt to deliver your food. However the service still sucked! No water for over 10 minutes and it wasnt even busy! Like how can the workers be so busy when most of the work was technology operated. One young asian girl, wearing lashes and bow just had the meanest and rudest attitude ever! No aloha dropping off hot teas by slamming it and she would go back in her corner and stand in one spot with such a "I dont want to be here" look. We had to request water refill and the guy was freaking out bc he had to buss the table first?! Bruh customers dining in comes first. He was busing the table plate by plate and wiping the table so slow and it wasnt even done right. Finally got some more water after another 10 minutes! LITERALLY BASIC SERVICE. The only service we got was getting seated and receiving water & hot teas. They dont even present checks, u gotta walk in the front to pay. I just don't get what else they could be doing if everythings online. Only one lady was nice and carrying the whole team! I wish i knew her name she was wearing all black. Please, if you don't like the job you're in, do yourself a favor & quit. Money dont come easy, work hard and it will pay off! No need rub off your negative energy to customers who just wants to eat and have a good time. read more

What happened to this place? I remember they used to be way better than this. And who is to blame? I blame the management ir the owners. Tonight there was a staff of 2 host and 1 server/busser. There was only 1 person to take your orders, bring your hot items, bring your drinks, and take care of your checks. I 100% understand why she came off as nonchalant without any expression on her face. I would not give great service too if I had to wait on the ENTIRE restaurant alone. Sure the hosts do what they can, but they got their own responsibilities. The food,... blah. Sure everyone us trying to cut cost because of rising prices, but if you are going to serve me only sugi in the tuna maki, then of course I will point out how you genki is trying pawn off the scraps as top tier frozen sushi. I haven't been here in a while so now all ordering is done through your phone. I guess this encourages minimal contact with the workers, but I night as well go to kozo or any take out sushi for a cheaper experience. The best point of the whole experience is that children have fun here because they get to see their food bring brought out of a moving race car. Overall I was pretty disappointed considering how well they bounced back years ago after their tainted scallops that was served causing some people to get sick. read more

The food was alright but the service was horrible. I believe the people who was at the register thought that we were Chinese, which we are thought we wouldn't give them tips because we were Asian plus they were being nicer to the Americans that were there because they thought they will give more tips. My sister went to ask for a bag they just tossed it in front of her face. She was not very happy about it. My sister, she always gives tips to the people that works there, but since the waiters were so rude, she didn't give them a lot of tip. read more

This place is a chain in Hawaii. This was my first conveyor belt sushi experience and it didn't disappoint! I was so full afterwards. I can't find a place like this good quality fish here in the East Coast. I wouldn't pass on the more expensive items. I mean you're already in Hawaii lolol Enjoy! read more

Yikes! Prices are way up and the size are smaller! Been going to Genki for over a decade, but now it doesn't feel worth it :( Unfortunate. 6 yellow, 1 red, 1 gray, over $30. Lose money read more

Ordered a party platter online. When I went to pick it up, this place had no order under my name. Then the guy says "sorry, I just refreshed my computer and your order appeared. Can you come back in 15 minutes? " We came back 30 minutes later after trying to kill time at Safeway. Still not ready. This place has a terrible system. read more

Food is hit or miss but most time it's decent but if u try to phone order they NEVER pick up the phone so I stopped going there

Decent sushi - more like the Applebees or Chilis of the sushi set. Your not going to get the best fish here-but you will be satisfied. Fun to order on the app and watch the sushi come to your table on the belt. Had to ask for drink refills as there really isn't table service here. The staff will run hot food, soup, and some desserts- but they really don't check on you during the dining experience. Located in the Safeway lot - this place is popular with the college crowd - so expect a wait during dinner time rush! read more

Coming here is like revisiting an old friend that you haven't seen in ages. I literally haven't been here for years since the whole scallop scare. This is the place to go for quick and affordable sushi in the past, but prices also went up, but it looks like it went back down? Maybe because the decrease in popularity and now there's just more options for sushi out there?? This location in particular is now in the same complex as Safeway. It's a lot smaller than what it used to be, but it has a fun bullet train If you dine in. They also have those bento boxes for 7$ now, but when you do the math it's kinda the same plus a free slice of tofu. lol. I was excited for a hot minute. My favorites here are the spicy tuna, salmon mayo with onion, and the fried string beans. I usually just get a few plates and I'm full. Now that I know it's a lot cheaper I'd probably be back again since it's closer to my house than kuru kuru. read more

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This business is located at shopping center where there is Safeway and other businesses. There is parking in front of business and in parking structure. Senior discount of 10% is applied to total check. Customer can show id upon employee request. Bullet train is the best so we can the freshest made to order sushi unlike the other locations which sushi is on conveyer belt. I love the trio combo with ahi, salmon, and another fish; unagi, and squid combo. read more

This was my first restaurant to visit on the island, The Tuna Bombs are out of this world i always order 8 or more when we go and have a nice lunch or dinner. Green Tea with any entree The conveyor belt is incredible like those back in Japan. The little Device offers you different games to get items from the menu. Way To GO!!! read more

I mean this ain't Japan...and I been to Genki in Japan...but for some decent "fast food" sushi this is a decent place to go. I come here all the time since it's close to my house and my son loves eating here. Depending on the day the sushi can be a bit inconsistent when dealing when freshness but again this ain't Japan. The location is great right in Kapahulu and at times the line can be a little long but usually the wait is no longer then 20 minutes. Parking at this shopping center can be a bear but sometimes you get lucky. Service is good also! Sorry didn't take any pics. So I came back to Genki and I'm not going to lie we come here a lot. But my last time I didn't have a good experience. I ordered a spicy ebi and they usually put the sauce on top and hit it with the torch...well mine hardly had sauce and don't think it was torched much. I asked if they could fix it but I got the same thing back. I also had a spicy tuna don...just take a look at the picture I attached the portion size just wasn't worth it. Like I said I come here often and the service is always good. It just seemed the quality control was lacking. The server realized my dissatisfaction and give us a employee discount but I'm not sure if I will be frequenting this place as often. read more

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It's been over a year since I've had conveyor belt style Japanese sushi. Choshimaru in Narita Town may have been the last place I've eaten. I'll have to say Genki sushi changed a lot. Now you order using a kiosk right at your table. This location in Kapahulu closes at 9pm on Sunday's and plenty of free parking in the shopping center. Food is prepared made to order, it's dropped to your table super fast, certain items were sold out, but many other items to choose from. It gets sent on 2 little boats, when you retrieve it, you're supposed to press the flashing yellow button to send it back to the sushi makers, other items are dropped by a server. Because of covid, I believe they now have $7.99 lunch bento available for take out only. I sure miss eating fresh sushi in Japan! read more

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Yo They cool, for what it is. Proper Service and friendliness from the staff. Reasonably priced items. If you are going to GENKI SUSHI, forget trying to find a parking place on the ground level. park on the 2nd floor. less dRama. Better sight of Diamondhead. Food is good read more

Fast food sushi..Literally fast food riding on a train. This joint is located on the busy street of Kapahulu Ave, at Safeway shopping center. Can't beat the fast, friendly service! Have to say tho, the best genki location on the island. -Plenty Roof parking on Safeway -Largest table seats 8, but may squeeze in 9. -Peak time?? huh..Everyday especially evenings! -No rsvp, BUT scan the QR code to add to waitlist. -price range $1.95- $6.00 -Takeout available too! 4 stars.. Why I gave 4 stars? This is the smallest than other locations. if waitlist is too long, they'll decline to add you because the wait time exceeds their closing time. But really.. it's understandable since their last call is about 10 mins before closing. So I suggest to call to check how busy they are before deciding to head down. read more

Awesome sushi and great selection of sushi. Food is great and the staff is friendly. Quick tip they can get busy so go early or late, if you go at normal dinner time there is normally a wait. Even if you have to wait it's worth it. read more

Do you like sushi at a great price & delivered by a small train? Genki is the spot for you! Before the Covid-19 shut down I would come here 3-4 times a month to indulge in some fresh and tasty sushi rolls. This location always has the best radio station on, the music really adds to the experience and it's almost like a small karaoke spot because I'll sing right along using my chopsticks for a mic. My top 3 favorite rolls are the following which I highly recommend you try- 1. Dynamic Spicy Tuna Roll 2. Dragon Roll 3. Deep fried spicy roll 4. Dessert try the Fish with red beans! If you come here often they offer a stamp card that you can use to earn a free black plate roll. The service is always great and on busier nights the waits can be up to 30 mins or so but since the food comes out fairly quickly it's usually less of a wait. I'm bummed that I can't order my food from the little train and I can't wait till this whole craziness is over so I can go back to my beloved Genki read more

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Being disappointed that another place we wanted to eat at was closed we came here after the whole ordeal of the hepatitis outbreak which we got caught up in and had to go see our doctors and get the shot. Fortunately we didn't get hit with it or we nipped it in the bud with the shots. We we're remembering how we ate at this style bullet train / conveyor belt style sushi place in Japan and how it actually was really good. Ok I know this is not Japan nor a traditional Japanese sushi restaurant but being that it is supposed to represent Japanese culture and food, this place is sub-par for a couple of reasons. Tossed green salad ($2.75). It came with imitation crab, cucumber, and iceberg lettuce. One would think that you would cut the iceberg lettuce so it can be bite sized but maybe they want to make a illusion of making the already small bowl look more full than than what it is. No presentation what so ever. We love salmon so we ordered nigiri salmon with onion ($3.35) and normally you would get nice thin slices of onion but we got thick little what looked like the end piece and mayo was just sloped on and not the nice thin lines. Seared garlic salmon ($3.35) tasted pretty good. Maybe we should of eaten more of this. Salmon Sahimi ($4.35) normally you would get a wedge of lemon (it even has it in the picture) but none was seen. It was four pieces of salmon that tasted like it might of been previously frozen as it didn't taste buttery like we are used to. Hmmmm maybe the garlic salmon was the same but since it was seared and masked with garlic mayo it hide the taste. Garlic Chicken ($4.35) it was a little over done but tasted pretty good. A message for the management as well as for any servers, when refilling someones glass with water, tea, etc please do not grab the cup where the person outs their lips on. To me that is so gross as I do not know what you touched and now you just put it on my cup. Yuck!!! I hope they step up their game in all aspects as there is other places to eat at. read more

After my last Genki visit to the Waikele location was disastrous, this location is SO much better. Service was better and the food portions were not lacking. My spicy tuna tempura roll had spicy tuna on it! I got all of my usuals and it did not disappoint. Everything was delicious and came out quickly. My ikura gunkan was filled to the brim with juicy salmon eggs. My rayu ika was smothered in rayu sauce. And more the spicy tuna tempura roll had a lot of spicy tuna on top and a big piece of ebi tempura. The wait wasn't so bad, but looking for parking was tough. Since they share a large parking lot with multiple establishments and a huge Safeway, we ended up parking a little bit further away since all the stalls in front and the aisles closer were taken. Service was friendly and prompt. We were checked on often and our water and tea were refilled. Highly recommend this location for that genki craving. read more

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It was excellent and visited 3 times this year. I ordered the salmon sushi, spicy ahi, French fries. I also ordered the stuffed mushrooms but it wasn't as good as I remember it so many years ago. Recently I had the nigiri set and that was perfect with French fries on the side. After several visits I know how much to order so I don't eat too much. read more