Drove an hour and a half to get here after searching for this car for two months. These guys were exceptional!!! From Samantha, who helped me over the phone and even 'test smelled' the car, to James in finance to my wonderful salesman Keith B., everyone was great! Two months of showing up to dealerships only to be lied to when I get there left me frustrated. This dealership did what they said they would do over the phone, in person! Such a pleasant surprise! I would drive here again to buy my next Nissan!! Christine V. read more

My salesperson, Chris was awesome! He was very attentive and made certain that I found the car that best fit my needs! He was very friendly and personable and truly made the difference in me recommending this dealership to my friends and family. I'm not a fan of the car-buying experience by any stretch of the imagination but Chris was very genuine! Thanks so much! read more

Just wanted to take a minute to say thank you to Hawkinson Nissan. My husband and I were in last night and purchased 2 new Sentras. Ramon, our salesman was fabulous. I did most of the work over the phone with Ramon's help. He found the cars we were looking for and did all the number running leg work before we ever left our house. By the time we reached the dealership, our cars were waiting right outside the front door with our names on them. Trade ins and everything were ready to go. The cars were sight unseen at Ramon's choosing, and he did a great job making the process so easy, and selecting exactly what we were looking for. Some people may find the choosing of a car exciting, but that is something I truly dislike. The hunt and haggling is not for us. The thought of the whole process is a real turnoff. Knowing the quality of Hawkinson Nissan dealership, and Nissan products, it was a no brainer to choose them and the Sentras. After speaking with Ramon, I knew we were in good hands. The dealership was very busy and we did have a wait for finance, which is a good sign for happy customers. Our finance guy was JJ, who had everything in such meticulous order, that the time we spent with him was about 15 minutes for the completion of both cars. He was a true pleasure to deal with. I can not say enough about how painless the process was. We have both always been very satisfied with Hawkinson Nissan. We have both had our routine & other repairs done through Hawkinson's parts & service department for all of our cars. They too are wonderful. Nissan as a whole, and this dealership should be very impressed with team they have working for them, we sure were. Thanks again for an exceptional experience read more

I've always had excellent customer service at this Nissan dealer until now. I have a MINOR problem with my tire pressure and cannot get an appt. for at least a week. I mentioned that thoughout the week i cannot get there until 6:00 p.m. still nothing. This is only like a 10 minute job but they are unable to help me. I'm so disappointed in this dealership. read more

The worst experience ever with a NISSAN dealership. Went to Hawkinson Nissan because of the reviews but little did I know. Makes me wonder if all the previous reviews were fake. After going to several Nissan dealerships in search of a 2015 Nissan Armada Platinum, I decided to go to Hawkinson Nissan. I was greeted very professionally by a salesman named Jerry and we began our search for the vehicle that I was looking for. Jerry made every effort to assist me with locating the vehicle that I wanted but apparently they did not have the features that I was looking for. I decided to continue my search elsewhere. As soon as I got up to leave I was greeted by the sales manager Josh (total douche bag). He said he would give me an offer OTD (Out The Door) price. He quoted me $1000+ more than any other place that I had gone too. I explained to him that I came here to find a deal but they were not even close. Josh proceeded to push back and ask me: What was my best price? So I told him and he matched it immediately. Just like that...took off over $1000+. But I said if that was the best that they can do I can continue my search on my own. No pressure since I didn't need the car anytime soon. Josh (douche bag) began to push back and asked questions about the model and assuring me that they can find it for me. I told him no but he persisted to identify that "Hawkinson Nissan was all about loyalty and that they do whatever it takes to make the customer happy". Right after his speech he quoted me a new price which was $200 less than his previous offer. But the catch was that I had to put money down to hold that price. So I did, not knowing how Hawkinson Nissan really does business. I put down $2500 to hold that negotiated price. After several weeks the only vehicle they were able to locate was a DEMO or one that would have over 500 miles on it. I did my own search and found a few that were about 100 miles out but since Hawkinson Nissan had my money for 3+ weeks , I waited and still no luck. I was able to locate a 2015 Armada that was in their stock at Hawkinson Nissan and I called and spoke to Jerry. Jerry did all the research and said that the car was in route and that they would honor the price that was quoted. Apparently the vehicle was a different color but since my money was already there, why not work something out. Now let me explain my conversation with Josh. He specified that they could not work on the price that he offered me because they would have to take one on trade from another dealership. He continued to say that he would be able to give me a better deal if the vehicle was one of theirs. Guess what? The vehicle that came in was one of theirs and it was not a trade from another dealership. After speaking with Jerry on Thursday 6/4/2015 Jerry said that my car would be ready if I was still willing to work with them. I said if you can honor your price I will be in on Monday to pick up the vehicle since you have had my $2500 for several weeks. I arrived today to pick up my 2015 Nissan Armada with $32K in hand for a down payment on top of my $2500. We had negotiated a set price and this is where everything came to light of how SHADY, UNPROFESSIONAL AND OVERALL EXPERIENCE AT HAWKINSON NISSAN can be. Josh immediately said that I cannot honor that price and the price for the vehicle I wanted was a different vehicle. The vehicles were exactly the same except for the color. Both had the same options. Josh began to push back. I worked with Jerry and asked since they did not find the color I was willing to take a different color but if they could throw in a bug deflector and moon roof deflector and Jerry agreed on Thursday that since I waited for several weeks that I would be good to go with these extra items. Josh immediately said since I was not here I cannot honor that and then proceeded to tell me that the vehicle would cost an additional $600. REALLY!!! After you fed me all the bullsh!t about your dealership this is how you close a deal. You tack on an additional $600 from the previously negotiated $52,400 OUT THE DOOR price. Well anyways I walked out the door with my $32K down payment and decided that I would never do business with Hawkinson Nissan again oh and by the way here is the kicker....I was planning on buying a 2012 Nissan Sentra that was on their lot for commuting purposes, I even brought all the paper work with me, so I would've purchased 2 cars today with another $5K down for the Sentra. Jerry was a solid salesman but his sales manager was a total AZZCLOWN!!! IF YOU WOULD LIKE TO BE LIED TOO AND HAVE YOUR TIME WASTED AND FED A BUNCH OF NONSENSE OF HOW "YOUR GOING TO LOVE IT HERE" DEFINATLEY GO INTO HAWKINSON NISSAN AND WORK WITH JOSH BUT DON'T FORGET TO WEAR YOUR BOOTS BECAUSE YOU'LL END UP STEPPING IN ALL THE BULLSH!T. read more

I had no issue with the $100 inspection. What i have a issue with is saying that I would be charged another $250 for a hub inspection. That's $350 in inspections. So what if its not the hub? Then there another inspection to pay for. read more

Yoseph Adwan went above and beyond the duty communicating with my husband, a stroke victim. He was patient explaining every feature of our car. GREAT JOB! He was a humanitarian more than a sales person. read more

Thanks so much Hawkinson Dealership for my awesome new car! And a big thanks to Nathan for all of his help!!! Love my Nissan Juke!

My car buying experience was nothing short of awesome. My salesman Bill helped me buy the perfect car.The level of customer service was superb. I will definitely come back to buy another car in the future. read more

Hawkinson Nissan put me in the Maxima I wanted. They went above and beyond making sure I was able to get the car I wanted. Great friendly staff, that is very knowledgeable about their cars. I would definitely recommend Hawkinson Nissan to anyone that's looking for a great car! read more

Great experience, friendly people, easy buying process without all the hassles that you are used to when you go to a dealership. And top-notch customer service from beginning to end. read more

I normally don't spend time writing reviews for Yelp or Google but in this case I felt the need. Whenever possible Hawkinson Nissan will now be my go to dealership when buying a new or used car. I was shopping for a used 2016 Nissan Rogue and I made my purchase last week with Hawkinson. I did the usual research and pretty much cut the deal in one day via email with Hawkinson executive manager Tim Curran. Tim told me to stop in and he would have sales consultant Cesar Lopez take care of my wife and I. So we made the 30+ mile trip to Matteson and we could not have walked out happier. The non pressured experience was a breath of fresh air from all the other dealerships he had gone to. They really seem to have a new twist on the car buying experience. There were only two small issues with the vehicle we were looking at. One was a scuff mark on the drivers side back door and the other was a small portion of the chrome trim above the front passenger door was coming apart. Cesar told us not to worry because they would take care of it. They couldn't address those issues immediately because it was the end of the day and all the service techs had gone home. I was told that the Service Advisor TJ Blough would call to make the arrangements to have the car looked at. TJ called the next day and within 24 hours the work was done. TJ told me that Hawkinson Nissan does not do their own body work and that they have a 3rd party company they work with that would look at the scuff mark and trim issue. When he called me to say all the work was done he said that they had gotten 90% of the scuff out and that they added a little clear coat to make sure the elements would not affect the finish. When I picked up the car both issues were fixed PERFECTLY and at no cost to me! The Rogue we bought was a used vehicle that was once a lease. Whoever owned it before kept it in near perfect shape. The original plastic that comes from the factory was still under both front seat car mats and I don't think the back seat was ever used. This Rogue has 23k miles on it and it's pre-certified with Nissan. We LOVE our new Rogue, thanks Hawkinson. Rick and Sue Mahal read more

I'm in shock at the experience we had. It started out with an AD in Cars.com for a Hyuandai Elantra 2013 with 94,000 for the price of $7800. We reached out via internet to verify price and availability of the car and got a reply from Rosa. After confirming our appointment, we arrive and were greeted by two gentlemen who stated Rosa only deals with internet and does not do sales. Cool whatever. We kept verifying that this was the car that was advertising as $7800 and it seemed like everyone was confused or just kinda nonchalantly going around It. We had came in with the intentions of trading in a Honda Civic 2006 with a high mileage. What seemed like forever, we finally gave us the appraisal of $500. Which is low but understanding to their appraisal because it's a car they probably can't resell due to excessive high mileage. However, Nick asked us if we were interested in drawing up some numbers and walking out tonight with the car and we said yes. Our salesperson comes back with a paper showing the "value" of the car being $10,000 and offering us the car for $9800!! How did it go up on the price?? I forgot to mention before testing the car he showed us $1900 in repairs they did and we asked if that was something that we had to pay and they said no. How dare you guys manipulate people with prices and then CHANGE the price. I have pictures of the "agreement" and the screenshot of the pricing. Sadly they lost a full cash sale because of being greedy and dishonest. Surely they pull this on desperate or uneducated people. We walked out and never looked back. They better not call me again or I'll report them to the BBB. read more

i recently went to get a car from this dealership.... my sales consultant was Gaston, when I say I left more then satisfied that's a understatement. his time ,patience, and dedication is what sets them aside from other dealerships. I would recommend anyone to them... read more

Recently purchased a used Nissan Maxima from here. Great experience overall. Over the course of 3 visits before making the big purchase I dealt with a number of hawkinson nissan employees, all were friendly, knowledgeable and very helpful. Never felt like I was being pressured. Highly recommended! read more

Decided to go in and buy a car without my husbands help. Took some wheeling and dealing to get what I wanted. I had one issue but it was cleared up in the long run with Tim Curran the manager. Their wait time was a little long the day I purchased the car. The service department and staff were pleasant to deal with when i had any problems or questions before, during and after. Overall I had a good experience after everything was said and done. We will be back to purchase a car in the future when one of our other vehicles dies out on us. read more

My experience at Hankinson Nissan was wonderful. Everyone was very helpful to me. They made the experiences of buying a car from them smooth. I have purchased several cars in my lifetime and this was the quickest I've ever experience, four hours to be exact. They worked with me to get me the price I wanted to pay for my car. I would recommend this dealership to my family and friends. read more

Found a used pathfinder online. Called ahead of time and told them my offer, it was accepted. Went into the dealership to check out the car worked with a great salesman (jack Regan). My husband and jack got a long great. Jack told me that we were all set and just had to check in with his manager. He came back and had us sign all the paper work, scan our insurance and ID cards, and then sent the car to be washed. As we were on our way out the 'Manager' came up to use and said he had bad news "he miscalculated and had to raise the price of the car".....after we signed everything!!! It was a mere $600 but we walked out.....it had scam written all over it. They probably pull this stunt constantly. Horrible businessman. read more

If I could give this place 0 stars I would. HORRIBLE. I got contacted by them to try and resolve the issue after they read my review because they "value their customers" and they said they would honor the price of $7,400 that was previously stated. I told them I would be coming in Monday to purchase the car. I made all the arrangements with my insurance. I call them in the morning to confirm the price with taxes and fees and they tell me it's around $8,900, but they would have to call me back with the interest rate. I wait an hour and nothing. I called back and left a voicemail. An hour passes and again nothing. I call back and speak to John who says he'll give me a call back in 5 minutes. I wait 40 minutes and call back because John never does. Tried to speak to Greg and his mailbox is full so I can't leave a message. I get a call at 3:20 telling me the car was sold by John in the morning. Extremely unprofessional people that never even tried to let me know the car was sold when I was making plans to purchase it. I was being avoided so as to not let me know the car was sold. I got told there's cars available in my price range if I'm still interested. Like I would be interested. Horrible services and will definitely not be contacting this dealership for any car needs. I wish I had been more wary of previous reviews. Save yourself the time and go to a dealership that actually cares about their customers. read more

Great experience from the moment "Lucky" Larry picked me up in the exact make, model, and color vehicle that I was interested in. I didn't get a car that day and the owner sent me an email asking for feedback on why I left without buying. I really appreciated the follow up and it showed me that they valued the customers opinion and wanted to make sure they were providing good service. Manager Kendall was also great. He did a follow call to see the reason I left also. Once Kendall went over things I came back in and bought the vehicle that I originally test drove. Thanks Larry and Kendall!!!! read more

Came in to buy out my leased car. Ed was nice enough, though he promised me a free future car wash that he didn't deliver on. When I discovered that I was being taxed on a few payments that had already been taxed, Ed sent me his boss, who completely missed the point, didn't listen, and acted like an asshole, quite frankly. If he had just said, "that's the way the state of IL does it, it's wrong, but there's nothing we can do about it, here's a free car wash," he would have come off as somewhat of a professional who understands customer service. I didn't get the guy's name, and when I asked Ed in an email for his name, I didn't receive a response. Instead, I get a bunch of automated emails thanking me for buying the car, all the while pretending to care about me as a customer. It's laughable. Needless to say, I unsubscribed from their email listing and I'm unsubscribing from this dealership. read more

Jack at Hawkinson Nissan was a pleasure to work with, no pressure, just worked hard to get me what I wanted on my trade-in and thankfully I qualified for just about all the rebates on the car so I drove off with a brand new 2015 Nissan Altima at a good price. I just wish there was a way they could speed up the financing, I feel we were there an awfully long time. But again, kudos to Jack for making it all move smoothly and working so hard to make me happy! read more

I was in the market for a Nissan Versa. I called Hawkinson inquiring about a specific car with specific options. I was told on the phone that they had the car. Once I arrived I was met by a salesperson. I told him I had spoken to Rosa on the phone and what car is looking for. After walking the lot the salesman informed me they did not have that specific car, but it shouldn't be a problem getting one transferred from another dealer. So after calling around and finding the car we starting working on the deal. I had my own financing thru Capital One. We got the deal worked out so I was just waiting on the car to be transferred. After three days of trying to get an answer on when the car would be available so I could finalize the paperwork and pick up the car, I gave up. The salesman would not return my calls or answer the pages when I called the main number. I decided to go to another dealership. After getting the car on the same day from another dealership with no problems, I thought I was done with the car buying experience. However, a couple of days later, I started to get emails from my credit tracking service. It seems that Hawkinson had run my credit 7 times through various finance companies without my knowledge or my permission. My credit score took a 15 point hit from all the inquiries and I'm still working on disputing these. Beware of this place. They do not have your best interest in mind. read more

I don't know how to start but this dealership has changed since I bought my new Nissan Altima in 2005. At that time, my experience was great and my husband bought a new Nissan Maxima in 2006. Several years after my husband had his car the bottom of his car start rusting at the bottom and my husband car is garage kept. He called Hawkinson and corporate and they both said poor maintenance. My husband decided not to buy nother Nissan car but I was still neutral. I took my sister to get a car around this time last year and they tried to sell her a car that was no fit to leave the dealership and the only reason they didn't let her leave the lot the same day with the car is because the seat was broken. I believe it was the end of month and they was trying to meet their quota. So a couple days later, the manager called which I found was the owner's son called her and said the car has too many problems and they can't sell the car. The day we originally came in they said the car was inspected and she even signed a document stating that it was inspected but now it's the beginning of a new month and the sale is not as important so now they are trying to be honest by say we can't sell you the car due to maintenance needed and give a couple of gas cards as an apology. Now the main reason I am writing this review is because I had an employee who went yesterday to purchase a used car and she was treated unfairly. The girl was only 19 years old and she was been pushed into getting a 2016 Sentra that she couldn't afford. She was told by the consultant she couldn't get a used car even though she had a $2000 down payment. The sales consultant seen she wasn't going to buy the new car and he got mad and said "F--k it" and walked away. The manager then came over and apologize and said he can get her in a used car but the young girl was in shock and nearly in tears so she left. As a manager, I feel this conduct was unacceptable and my employee still doesn't have a car. My husband and I both still have our cars but this definitely help me to make my decision not to purchase a new car from this establishment. There should be a way to contact the owners so they can be aware if what's going on at their establishment read more

The Good - the salesman helped us find a used car in our price range. That took about an hour including test drives. The bad - it took 5 hours to complete a cash deal, they tried to sneak in that $300 window etching scam, and only gave us one set of keys (not even a valet key). Next day the stereo quit working and I did not receive a response when I inquired if it would be covered under the warranty (another dealership is handling the repair). In summary they claim to be different from other dealerships but they are not - you leave with the feeling you were given a bad deal and once you leave with your new purchase you are on your own. read more

Have a Pathfinder, went in for service. A cable had fallen from under the dash, seemed to do nothing but that was because I was not pulling a trailer. Turns out it controlled electronic trailer braking. ( has a tow package) . Anyway was figured out, hooked up again. Had no appointment, just went in and was handled quickly. read more

Very frustrated with this dealership. Worked with internet team and put deposit down to hold the car. Maria asked when I would be up (over a 2 hr drive) to pick up car because they wanted it have it cleaned and ready. I showed up for my appointment to find no one knew I was coming, car wasn't cleaned, and no pre paperwork done. I told them I wanted to go for a test drive and Ed had me drive around the dealership block. Buyers beware. Take the car on the interstate and really drive it. Don't believe them when they say they do a complete and comprehensive inspection. I bought a used Passat and got on my way home with it when I hit the brakes going 75 mph and it felt like the back tires were going to fall off. Well, come to find out it needed new back brakes and rotors (had them fixed this week). I will not be back to this dealership and won't be recommending them to anyone I know. Also, I have emailed Edward twice and never a single response back. Very unpleasant experience. read more

We found a car we liked online and went to go for a test drive. It rode pretty good. We were interested but there were quite a lot of dings and scratches on the door and it looked like the car hadn't been cleaned up yet. So I told him I liked the car but not the scratches. This is at 6 thirty in the evening on Saturday. They said they would see what they could do about the dings maybe buff them out but he couldn't make any promises. OK we agreed call us on Monday after service looks at it. The manager told the man to put the car in the service bay. We were handed some paperwork shook hands and left. They called us on Monday afternoon and told us the car was SOLD. Are they open on Sunday? Who could buy the car if it was in the service bay? Who does business like this? Only a lying dealership! Not only that but the paperwork was a bill for this car that was already sold. Really. Do you want to sell cars or not? Aren't there any honest people around anymore? You have the car we have the money let's make a deal! No games!!!!! Don't waste your time & money here!!! Begrudgingly one star although they deserve none!!! read more

My salesperson was Dewan and he was very helpful. He stayed on top of everything until the sale was complete. For my specific sale it was a bit more complicated, but he hung in there and worked hard to get things done! I couldn't have asked for a better salesperson. Even though things weren't working out as planned he remained patient and consistent in making sure everything was done correctly. I would definitely recommend Hawkinson Nissan and especially Dewan. I love my new car and I will be back for future purchases! Certain managers are lazy and have bad attitudes which made things worse, but all it took was that one good manager to come along and do his job and I drove out that day. Even after I left I am still able to reach out for any of my concerns or questions. I also would like to acknowledge Melissa because that's how the whole process started! Thumbs up! read more

My husband and I had gone through a few dealerships and my husband really wanted a specific used car. I finally found one, but it took us further from home. Initially, we left there feeling it might not happen due to financing issues that we were not happy with. However, we never felt pressured into taking an offer we were not happy in paying. Keith, our sales person, and Randy, the finance guy, let us know that they would work harder for us and make sure that we would get a good deal on the offer. I was skeptical, but when Vince, another manager, called my husband and talked it through over the phone, my husband felt at ease. We told them that we wanted to make sure that everything would be ready and the deal would be exactly as they had offered. When we went back there two days later, we were met with the same deal and Keith took care of all my husband's concerns with patience. Then we thought oh boy, we just have to get through the finance person. James stuck to the terms that Vince had talked to my husband about over the phone, and we left there feeling relieved. We both said that was actually a nice finance guy who made everything clear for us. No smoke and mirrors here. We made sure that they stuck to the price online and it was worth making the trek to Hawkinson. Thank you for making a tough decision easier for us! read more

Ben Hawkinson is the reason we did NOT buy from this dealership. His follow up is ridiculous and he spits out numbers before doing his homework. Not professional and talked over me on the phone. I will NEVER shop for a car here again! read more

Quite possibly the worst car buying experience of my life. The process spanned 3 days, and I had to deal with practically everyone on the sales floor. No one would return calls. I agreed to pay their asking price, and they would NOT take a deposit to hold the car. I was coming from out of town THE NEXT DAY to pick it up! THEN, AFTER I arrange financing and insurance, they sell the car out from under me. What kind of customer service is that? Completely fed up with how this dealer operates. read more

I have mixed feelings about this dealership both good and bad. I recently bought a 2014 Nissan maxima less than a month ago and wanted to share my experience. For starters the sales rep was very friendly and respectful. They keep a nice facility and through out most of my time there customer service was never an issue. The issue for me were the lies told before i purchased my vehicle. I had a 2015 toyota 4runner that i was looking to trade in and downgrade. That truck was fully paid for and flawless in every way. I had been looking for a particular Nissan Maxima for over 2 months. Right before i was going to drive all the way to Skokie, (as they were the only dealership within 50mile radius) the Matteson dealership which is alot closer got one in stock. I went to go test drive it and expressed several issues with the car. For starters, the ride was not smooth. The transmission seems to be jerking and there were cosmetic blemishes on the vehicle as well. I was told by my sales rep not to worry as all these issues were going to be fixed before my purchased was finalized. Even the owner was there at the time and assured the same thing. Now usually I wouldn't just believe there word but the car was still under manufacturers warranty (only 35k)and it was CERTIFIED PRE-Owned which i thought meant something. I was ready to wait the couple of days for them to prep the vehicle and get everything ready. They wanted to make a sale right then and there. I explained several times to the rep as i was signing that this was all contingent on the things we discussed getting taken care of . Long story short i left that day with a half detailed Maxima and was instructed to bring it back when the touch up guy was there. About 2 days later i did just that and brought the vehicle back. He touched up the paint on the outside but none of the other issues were addressed. The car still was shaking, transmission felt jerky, phone charger port didnt work, rip in back seat and door panel and issues with the climate control. I immediately spoke with a manager and explained my concerns and how i wasn't happy with my purchase. I didn't wait 2 months and trade in my mint condition truck to get a car with problems. They asked me to give them a chance to make it right and i did. I left the car with them for 2 days and they fixed most of the problems. They would not fix the door or the seat like they said. They claim the jerking in the transmission is normal and the car has a odor that for some reason cant get out. I reached back out to management just asking to undo the deal and i will pay the difference as i understand a car depreciates as you put mileage on it and for whatever service (even though i cant imagine what) was performed on my truck. He was going to get back to me by that weekend but never did. I reached back out to my sales rep who did try and help me out. They tried to resale my truck with financing. Why would i do that when i clearly owned 100% of the truck before. I reached back out to sales rep and asked for a price with no financing but never got a response. I honestly feel like they are trying to wait until the price is so ridiculous i wont make the deal. I explained that i am willing to do business with them in the future because they were respectful but they didn't do a good enough job to make this situation right. At some point Business has to be about doing the right thing and as long as they weren't losing any money they should have been more willing to accommodate my needs. I don't think they intentionally sold me a bad car. I think in trying to make a sale they made promises that they weren't honestly prepared to keep. A real man would keep his word and make things right and for that reason i would never do business with them again or recommend anyone doing business with them without having every thing discussed in writing. read more

I give this dealership 5 stars. The service was great and I recommend Dewan Thomas beacuse he was very patient, kind, and considerate. He helped me make a wise decision on choosing my Nissan Rogue. read more

I bought a Nissan Altima at this dealership. Nate Swanson was my salesperson. He did a very good job. He is a car salesman, therefore he wants to sell cars, so he was encouraging but not pushy. It was at the end of the year so the dealership was busy. He made sure to let us know when he had something to do and when he was looking into something. He also showed us the cars we were interested in as soon as we got to the dealership which was really convenient. read more

Could not be more disappointed with them right now I bought a car from them 10 months ago it had 12,000 miles on it practically new however the warranty was only three years so it expired pretty quickly anyway I'm having trouble with my key Fob Which has been happening since I bought the car but I didn't have a chance to bring it in I called them today to see if they could do a courtesy check for me all they wanted to do was make an appointment for me and have me pay, I will not buy a Nissan again from this dealer , Unfortunately I already bought a one for my 16-year-old son recently also that was a mistake, I cannot shell out hundreds of dollars right now for this So I will just deal with it on my own and can't wait to go back to Mazda they actually covered me on something one time after my warranty expired that was very professional and nice of them. This is bad business Nissan I could have been a very good customer, I've had this car for nine months for crying out loud what's going to go wrong next? I am going to transponder city all the way at 79th and Harlem to have them look at it now thanks a lot Nissan read more

I was researching my options on what car I wanted to upgrade after my Chevy and decided to come into this place and trade my car. Caesar was my sale guy in which I thought he was honest. I told him that I had my Chevy appraised and it was worth $11,000 and that was what I was expecting to get this time around the same appraisal amount a little more or less. SMH, AFTER!!! I got home I previewed the Bill of Sale and I found out they only gave me $8,500 for my 2017 Chevy trade-in which only had 17,000 miles on it with no damages. While he was trying to get me to sign my name on the line, I asked him how much was my trade-in and he says, "Don't worry about that because we are going to pay the car off!" I'm like that's not answering my question!!!! But I liked the car and I told him how much I was being offered at another dealership with my credit, no money down, and the same car trade-in and he said ok. Bottom line, car dealerships are all about you being scammed out of your money and being lied to for their commission earning purposes. At-least my previous car dealership had a better warranty option and at Nissan, their warranty is a waste because anything that will go wrong with your car is an environmental issue and its at your lost. Will I buy from here again hmmm probably not!!!!!! read more

I recently purchased a Nissan Murano through Hawkinson Nissan and was very satisfied with the entire process. Our sales professional, Jack Regan, and finance manager, Addison, provided excellent customer service and were very accommodating to our requests. Hawkinson's approach was low pressure in finding us the vehicle that best suited our needs at a price that we could afford. Jack was very informative about the vehicle, explained all the features of the Murano, and called us after the sale to confirm that we were happy with our new vehicle and to see if there were additional questions. I highly recommend both Hawkinson Nissan and Jack Regan when considering purchasing a new car. read more

We flew in from Wichita Kansas to buy a SUV from Hawkinson dealership. Our salesman Kendall sent a driver with the SUV that we wanted to buy to pick us up and back to dealership. We were greeted by Randy and Kendall, It was a great experience from start to finish. We had just one issue with the SUV and Tim/manager corrected it and we were on our way. Had a great time in Chicago site seeing and headed home on our 10 hour drive without any complications. Thank So Much - We Will Be Back! Stacy & Jerry read more

My experience at hawkinson kia was negative they charged mefor a security system that was optional I will never by a car from here again.