My guy Troy was amazing to wake up and hear that my vehicle was in a hit-and-run. while I was asleep was devastating. Troy made my experience with Gerber easy, professional, and quick they did great work while dealing with personal family issues. I never once had to worry about my car with Gerber. I would recommend this collision auto place to every in anyone in the Kansas City, Missouri area or out of the area, they do a fantastic job. I'm a very satisfied customer. Nakia Dames read more

Gerber Collision & Glass - Repair done - Body Shops Near Me - Northmoor, Missouri

I had a pretty good experience with Gerber Collision & Glass. The staff was friendly and very helpful throughout the process. They did a nice job on my car, and it looks great now! However, I did have to wait a bit longer than expected for the repairs to be completed. Overall, I'd recommend them if you're in need of bodywork, just factor in a little extra time! read more

These people are the worst i brought my car in for body work from an accident. they initially told me 3-4 weeks for completion. after 4 weeks i contacted them for the status of my car. called them on a friday at 2pm the receptionist said the appraiser would call me back in a few minutes. he never called me back. i called on the following monday they said the wheel they ordered was scratched and it would take another 2 weeks. once they finally got the wheel on it took them a week to get the car to the muffler shop for repairs on the front end. After they got the car back they still needed more time to work on the body. it took 10 weeks to get my car back. when i went to pick it up the front bumber didnt align with the rest of the car so i had to leave the car for more time. i came back again and they had forgot to put a clear coat on the bumper. i came back again and went to get in the car, closed the drivers door and it didnt fit right so i had to leave it again. finally i picked the car up got it home and after a couple of days i noticed 3 of the interior door caps were missing; so i brought it back again. it was almost winter by now and i had cataracts so i couldnt see details. over the winter i had 2 eye operations and by spring i could see great. i noticed the drivers side mirror had never been replace but polished and now the scratches were evident. to shorten the review a little . i brought the car back again because they have a lifetime gaurentee. they said they would order a new one , paint it and fix me up. it has been almost 3 months now with the mirror and it still hasnt been fixed. Dont go to this shop if you ever want your car fixed. read more

My tow truck driver, recommended this shop, and I must say, it was with it. Detailed is not the word for it. It looks and smells brand new . Everything nice and need . I left a comment with pictures on there website. Just look and see read more

Spoke with Mr Smith and got all issues taken care of, A manager that genuinely cares about the customer and doing the right thing. A complete pleasure to deal with, highly recommend read more

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I took my vehicle here to be repaired after I was involved in an accident and everything me and Michael talked that was damaged in the accident was not fully repaired. On my front bumper I have a scuff mark that was not painted they repaired the light above the scuff mark but not the scuff mark. My steering wheel has a popping noise in it when I turn the wheel when Michael did my quote he told me he would have to have the vehicle in the shop to see what that was and that they would bill insurance for that after I bring my vehicle in to be repaired. On my passenger side front door area when I was in the accident my passenger door was hit which caused a little gap in the door which caused it to leak when it rained or snowed etc. they couldn't get me in for two months I went in the first week of November for my quote they couldn't get my vehicle in until January 4th for repairs and it rained and snowed multiple times before I got my vehicle in for repairs which caused damage to my roof liner and caused the roof liner to be stained and damaged and hanging down from getting wet. I'm more furious about all this because when they called to tell me my vehicle was ready for pick up none of this was mentioned to me that it wasn't repaired I had to find out my self when I picked my vehicle up. No one walked me around my vehicle I just was handed my key and sent on my way after I got into my vehicle and I noticed these damages I was told I would have to call back because Michael was at the dentist. When I called to ask about these items I was told we'll look into it. Look into it how? I now have my vehicle this is a huge inconvenience because now I will have to rearrange to have my vehicle dropped off. ****Per your response below Jessica no one has even contacted me!! Vincent has never reached out to me it is very unprofessional for you to lie like that to make you selfs look good!!!*** read more

I have used Gerber on 3 different occasions and have experienced the same high level of quality, workmanship and customer service. Highly recommend. Great people here with very high standards. read more

What a mess my car repair has been. Took it to Gerber, Riverside,MO on Friday. Was told that I had to have an appointment. Got that for Monday. On Monday was told to bring car in on Thursday. In Thursday was told car would be finished Friday. Today is Tuesday and still no car. Their computer system is "down". They can't get a hold of my insurance company. Many excuses. You can't call them directly. Call go to gerber National number. Once you go through the rigamarloe , they say that will call you back, but never do. read more

Did great work, I had some issues which were handled professionally. The new GM Vince was very friendly and respectful.