Went in today for a scheduled service diagnosis. Spoke to Jackie on the phone yesterday. They…read moreagreed to $225.00 per hour. Get in this morning and the employee working the service stall claimed it would be $450.00 up front. Not what we agreed to and I wouldn't have wasted my time if that were the case. Was told by same employee that Jackie doesn't know what she's talking about. So maybe work on communication instead of bait and switch tactics. Won't be back.

I was looking to order a new truck had never really had good experiences at car dealerships. I…read moreended up. Emailing Sanderson Ford and they got right back to me. Told him what I needed Miguel the salesman explained everything to me, very simply told me the timeframe to have the truck built, and he was right on the money maybe came in a early They're the best dealership I've ever had experienced with. They didn't even bring up all the extras that big car dealerships make you sit through for an hour. It was your truck is here ready to go from now on anyone I know or if I need another car, I'm going to Sanderson Ford. Miguel, I think the world of you thank you for such a great experience Ralph Huber.

Watch out for this scammer! I called for roadside assistance and the man on the phone said he "does…read morenot do work for people he doesn't know." So if they don't know you, they'll leave you stranded and hang up on you. I was new to the city, how are they suppose to know you? Very unprofessional.

USE ENTERPRISE TOWING INSTEAD!!! this guy would steal his…read moreown grandmother's retirement. Lied to my grandma and took over $800 for what was a radiator cap issue.... And didn't even fix the radiator cap. I don't think he even has a legit liscence.

If your car must break down in Lower Lake, California go to Four Starr auto repair! Michael was…read moreincredible. He helped us out over a weekend even though they were not officially open. He ordered the part for my Prius and installed it at an honest price. He could have charged more because we were in a bind!

My Jetta threw a timing belt in the Clearlake area while traveling. I wasn't able to get my car…read moretowed there till just after five. They waited on me and diagnosed my car that night! This was way beyond any expectation of mine. I was just happy that he was going to be able to get to it sometime the next day. They were very nice and mechanic was extremely knowledgeable and grounded. He was beyond fairness with his pricing. These are the type of people you want in your circle. Thanks 4Starr! Should rename to 5star! Lol

I went through AB Collision was absolutely excellent…read more From start to finish, the process was seamless. I was in and out in about five minutes--signed the paperwork, was given a clear due date, and they actually finished ahead of schedule, which I truly appreciated. They kept me informed, called me promptly, and even arranged a rental car for me. Everything was handled in one place, which made the entire experience stress-free. The quality of work on my truck was outstanding. I am extremely picky, and I couldn't find a single blemish--everything was done right. On top of that, the truck was fully detailed inside and out, which really impressed me. I also want to specifically thank Alvaro and Mr. Stone for their professionalism, expertise, and excellent customer service. They treated me with respect and made sure everything was done properly. I'll be taking all of my vehicles to AB Collision from here on out. Thank you for the exceptional work and service.

worse service ever, don't come here, the owners only care about your money. They do not care about…read moreyour car or you as a customer. I would not recommend it to anyone. The old receptionist is rude, has a very bad attitude and with no reason. I brought my truck here for repair, they did the worse repair ever, I came back for the same thing and nothing changed. Alvaro and Bill so unprofessional and not willing to work with client. But, they charge a very high price to the insurance. Alvaro was always causing in Spanish which I hate it. Not professional at all. stay away from this place, I wish I can do ZERO Stars.

Deb is a terrible human being. Do not do business with this company. My dad broke down in…read moreMiddletown and needed a tow to Healdsburg. Fully within his 100 mile tow. She claimed he wasn't on my account even though I have his number and said she didn't want her driver driving to Healdsburg. That was the real problem, it's not that he doesn't have AAA it's that she didn't want to honor his 100 mile tow. She told the driver, who already had him in the truck, to drop him off and leave him on the side of the road when it's dark and raining. This company should not be in business with her shady business practices and AAA should not be partnering with a company who won't uphold their end of the contract. If deb is an employee she should be fired. If she is the owner she should not be in business. If something were to happen to my dad being stranded due to her not wanting to do her job I would 100% hold them liable.

I'd give this place negative 10 stars if I could. Needed a…read moretow to a dealership so they sent someone out. Tow truck driver wanted to test the car battery since the vehicle would not start. He hooked up a jump-start box backwards to the battery while still hooked up to the car. Literally blew up my battery and probably destroyed some fuses. All they could do is buy me a new battery.

Very organized business and were right on time for my scheduled appointment. Nice people.read more

I had a pleasant experience, dude was able to get my car in a day early, No complaintsread more

I take all my tires and wheels to Bob. He takes care of it real quick. I suggest making an…read moreappointment to be taken care of in a timely manner.

Thanks to Bob and Shane, I got an emergency rear flat fixed on my KLR650 while traveling through…read moreClearlake Calif. Great little shop and excellent customer service!!!! Ride on!!!

I brought in my 2023 ford transit with air conditioning problems. I hated the fact that a three…read moreyear old vehicle needed a whole new system, but when the compressor fails it sends trash through the system. These guys got the parts coming and within a week I have frosty air. I didn't like spending the money at the time, but it's worth every penny now and a must since it's primary use is dog rescue.. thanks guys!

Absolutely % best shop in lake county.. Great people that are down to earth and don't charge you…read morefor what you don't need. Have been there several times with our F150, i don't recommend anyone else...