I took my damaged Tacoma to the repair shop recommended by my insurer where I found a complete lack…read moreof service or respect of me as a potential customer. I took my truck to HCC as they are walking distance to my house. Their quote was more than a $1000 less than the previous one received by the insurance company choice, so I cashed out and hired HCC to do the work. In every conversation with Lee and Chris I felt respected and my business was appreciated! They offered me options, where I was previously offered none. After the work was completed, I experience a little bit of paint pealing. When I brought my truck back to HCC for an explanation, I was advised that they made an error in trying to save me money by repairing, rather than replacing my bumper. Because the error was theirs, even though they were just trying to help me, they took full responsibility and installed a brand new bumper (that I would have paid for if identified in quote) for FREE! It is difficult to find honest businesses and ones that truly stand behind their work. You can't go wrong with body work from Healdsburg Collision. It would be worth the drive from Windsor or Santa Rosa for sure!

Been a loyal customer since 2004. LEE let my GT Mustang sit on his shop for over 4 months and…read morescrewed me over for 14k of insurance repairs.

Super friendly staff. My go to spot for coffee in the morning. Dana and Parasto always have super…read morepositive attitudes so early in the morning . Whenever I'm having a rough day and I pop in the store for my coffee I can always rely on these two to make me laugh. Like I said great staff, great customer service.

Stopped here to fill up the rental car and golly gee gas is crazy expensive here!! It's a cute gas…read morestation and popular in Northern California.

5 Stars - The Cleanest Gas Station Restroom I've Ever Seen…read more I stopped at Jerry's Valero in Healdsburg simply for the restroom -- ChatGPT recommended it as a stop for highly rated facilities, and it did not disappoint. Definitely the cleanest gas station restroom I've ever seen, rivaling any of your finer truck stops. The space was spotless, well-maintained, and felt genuinely cared for. If you're traveling through and value a clean, comfortable stop, this place sets the standard.

Great local station just off the 101, easy access both directions. Clean station with a good supply…read moreof snacks and drinks. Clean bathroom

Pedro, David, and Rocky were a pleasure to work with. Thank you so much for making car-buying an…read moreeasy process!

Beware! On making an appointment for our truck with the shop and then bringing it in for work, we…read morewere never advised that they don't take checks and, if using a credit card, there would be a 3% surcharge. What a shock - at $2600 and after purchasing 5+ vehicles in the past, one would think the surcharge would have been waived or reduced. On advising rep that they should mention that when on the phone, with customers, I was told sorry, it's just their policy! Well, sorry -- you just lost us as vehicle purchasers.

I've been going to P&P's for 6 years... pulled parts for a dozen different cars (mine and…read morefriends') from almost all of the Bay Area & Sacramento P&P sites. The employees are usually reasonably polite, but this is the mechanics world, they're a BUDGET/DIY company and they have to deal with some knuckleheads customers that come through sometimes. I've had good experiences at every other site. This visit, and specifically one employee utterly ruined this site's reputation. I had been looking for a few specific body parts in a specific color for a vehicle I'm repairing. I went to row52.com, searched their inventory at sites within 250 miles. Set alerts for when they receive new vehicles. This site received the one I was looking for so I drove the 1 1/2 hours to the site. Signed the waiver, paid my four bux, walked to the row and found the vehicle, with the parts I wanted still attached. I went to go get my tools from my vehicle in the parking lot, asked for a hand stamp to get back in and the employee asks me if I have a Toolkit Membership. I asked why, he said you need to have one to get a stamp. I replied, no I don't. He started to argue, saying it's "corporate policy" and raising his voice sternly to me. I gave him my phone number for my membership, he pulls up my account and RELUCTANTLY gave me a hand stamp. I grabbed my tool bag, went back in to the front counter behind several other customers. I waited patiently as he checked EVERY tool bag of EVERY customer, coming in and going out (normally the employees only check coming out). Other sites I could have just caught the employee's attention, flashed my stamp and they'd wave me through, I wouldn't even have to stop at the counter. I waited, put my tool bag (drill, socket set case, screw drivers, trim pry tools, etc) on the counter and he proceeded to check EVERY crevice of my bag, opening my socket case, and driver bit case, stopping to check if every bit and every socket were in the right place. He then OK'd me to go back in the yard to the vehicle. 2 1/12 hours later after pulling the parts I wanted, I hauled it all inside to the front counter to pay. I again waited patiently while this employee and a 2nd employee checked people in and out. When it was my turn this employee totaled up what I was buying and charged me for EVERY little item... for example, I bought a bumper cover with a built in grill, emblem, fog lights. Normally they might charge me for the bumper cover and fog lights. This guy charged me for EVERYTHING he thought he could get away with. I just wanted to pay and take what I came for. This guy is gestapo-level jerk. I thought it was just me he was targeting (he's MX, I'm white), then I saw him talk to a MX customer like an A-hole. This guy might have been having a bad day, but none of his coworkers or manager were helping him with that. If he were my employee I would have written him up with a stern warning warning. Any pushback from him and I would have fired him on the spot. This was a shocking experience for me as I've never been treated like this at ANY other P&P site let alone any other recycling yard. P&P Corporate would do well to deal with this employee (I didn't see a name tag) before this employee gets hurt by customers. Yes, it was that bad. I'm willing to concede there may be other factors going on at this site (customers pulling shady stuff, etc) but it seemed to be just this employee. I'll hesitate to return to this site unless absolutely necessary. If I could give - 's (minus/negative stars) I would

Terrible customer service, the sad excuse of an employee charged me for every little thing. For…read moreexample I bought a bumper with the turn signals and the employee charged me about 25 PER turn signal when i could've just bought both on ebay for 25. Not only that but he wasn't speaking loud enough to hear and gave me an attitude. I would've asked a manager for help but I'm sure by the way he runs the place he wouldn't be much help. I usually understand people have bad days but it seems that this is a regular occurrence in this yard which is disappointing since it used be a decent place to get parts, now they just charge an arm and a leg for parts that should be a lot cheaper and have horrible customer service. Would not recommend unless completely necessary.

Family owned and operated with honest appraisals and service you can trust. Roger and Caitlin…read morereally care about their customer base. Previously had all regular maintenance with dealer but after their review was complete, able to review repairs that could definitely wait vs. doing "now" and they will keep me apprised of when (mileage & wear) to consider when is actually an issue. Benny is a real pro when it comes to giving you all the facts and figures and comparing other estimates for exact costs. Professional and personable and highly recommend.

Shout out to Benny at Capricorn Automotive, took my friend's car in to have some repairs done and…read morefrom the very first contact, and thru out the process, Benny was professional, very kind and charming. What an asset to the business. Love that guy.