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    Ghosted Concepts

    5.0 (2 reviews)
    Closed 11:00 am - 8:00 pm
    Updated 1 month ago

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    5 months ago

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    A Deli Italian Food

    A Deli Italian Food

    4.4
    (324 reviews)
    1.4 mi
    $$

    Owner is awful. In the 20 years I've been going there. I have never seen him smile.I ordered a "hot…read morezap", told him my toppings then said hot again. I realized when I got to the car they gave me a cold sandwich. So I went back in and nicely said excuse me this was supposed to be hot. He immediately said, no you didn't say hot. I said yes I did. He says no you didn't. I say it was literally the first word out of my mouth" (it was also my last word.) He continued to tell me I didn't say it offering zero customer service. When I was about to lose my cool, I turned around and said fine I'll just heat it up myself at home. I feel as though he should've said I didn't hear you say that, but if you would like it hot, let me throw it in the oven for you. I wasn't asking for a brand new sandwich. I was just asking for an hot one. Instead, he had a complete attitude and was trying to embarrass me in front of his customers and talked crap to the customers as I walked out the door stating I didn't say that. That is the most disgusting, poor example of what customer service should look like. I love the food, but sadly, I'll never give him another dollar.

    I can say with no hesitation that A Deli Italian Food makes the best deli sandwich I've ever had. I…read moreknow, it's a high compliment, but I'm absolutely blown away by the freshness, flavor, and portion size that I got with The Big A. The sandwich has mounds of turkey and roast beef and the perfect proportions of toppings to compliment. I also love that the deli is chock-full of a unique variety of chips, sweets, and beverages to accompany your order. I finished my Crab Chips and Passionfruit soda before I even made it to my destination! Though I'm not local to the area, this spot has made my must-visit list for any time I'm back in the DC area.

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    Ghosted Concepts - chicken_wings - Updated August 2026

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