Exceeding my expectations! Never tried to upscale. Provided me with an honey quote and made the repair immediately when I approved. I will definitely use again for all my plumbing needs. read more

In the 13 years I've been in my home, I've had many varied plumbing issues, and I've tried many different plumbers, none of whom were added to my permanent roster of home repairs experts. That changed today. Gidders & Sons Plumbing is excellent - very easy to schedule an appointment, very straightforward and honest about the work to be done (and honest when something is okay, as is). I had them look at my shower, 2 faucets, and the downstairs turn off valve. Patrick and Chris are knowledgeable and professional, yet also super nice. Pricing is very competitive. It was the most pain-free plumbing experience I have had - my only regret is not finding this company sooner. read more

With my water turned off because of a leak, and my regular plumber not responding, Found these guys through an electrician who referred Gidders. So grateful! They arrived within a couple hours and did a great job troubleshooting to find my leak. Problem solved quickly. Highly recommend. read more

Gidders & Sons have been our plumber for years. Patrick is very nice and gets the job done. He's currently replaced the inside of a couple of our toilet tanks, snaked out a toilet and recently fixed a leaky spigot outside. Usually comes within a few days if not the next day. They are our plumber to call. read more

I got tired of paying the rip-off prices of those plumber companies that have lots of advertising. It took me a while to realize that the expense of all that advertising in print, TV, and elsewhere is passed on to the consumers. I've used Gidders and Sons twice and was totally satisfied both times. The first time I needed a new toilet installed in a condo that I own and rent out. They gave me the price over the phone while recommending several different toilets. (I went with The Avalance but that's another 5-star review.) They showed up on time and completely the job flawlessly. Nearly a half-year later when I decided the home that I live in should have comparable toilets, I called them up and in less than a week, my family and I were sitting pretty, you might say. Great work. Reliable service. And reasonable prices. That's been my experience. read more

We needed work done in two bathrooms and have not been pleased with our current plumbers which is part of a large firm whose name is widely recognized in the area. A good friend recommend Gidders to me awhile ago so when our current needs surfaced we decided to try them. We were very happy with the entire process. Patrick responded quickly and he was to the point and efficient with everything from beginning to end. We liked his no-nonsense attitude and knowledge. His brother Chris also helped with some of the work as well. The service was great the prices were reasonable which, again, was much better than our previous big name provider. Everything was just like dealing with a small company in every way which we found refreshing. We won't hesitate to call them, again. read more

AVOID AT ALL COSTS. The owner is a complete scam artist-the complaint will be escalated to BBB and to Fairfax County, because someone like this should not have a license. I was left with no hot water AND no heat for over 5 days IN DECEMBER. The owner was pointing fingers and would NOT take accountability. I had to call the owner to figure out how the problem would be fixed- he never took the initiative to reach out to me (it's his responsibility). When I did call, he spoke to me very condescendingly and in an EXTREMELY rude tone. The owner does not have project management, communication or human interaction skills. I have to now spend more money and more time to call someone else to fix the problem. DO NOT WASTE YOUR TIME OR MONEY ON THIS PLACE AND THIS OWNER (completely unethical). DO NOT RECOMMEND ANYONE TO THIS PERSON. read more

We needed work done on our toilet after we tried to install lit ourselves; after a few months it was wobbling and a lot of other things were going on. Gidders & Sons Plumbing responded quickly to my inquiry, came out for the estimate, and returned to complete the work. The quality of the work was great as well as the timeliness. I will look to them for other projects we may have coming up in the future. read more

I was introduced to Barney the owner of the company by my electrician. After calling Barney Giddens, I was sent one of the best plumbers, STEVE! Steve is the best by far. Prices were reasonable and fair. I would like to see the rest who are in the plumbing business do the same, great job, fair and reasonable prices. Some plumbing companies are just straight rip offs and high way robbers. I will recommend Giddens plumbing to anyone who will ask about a good plumber. Lizette M read more

I needed a plumber to cIear out a clog in my kitchen drain. I selected Gilders & Sons as they had been recommended by a reliable source as fair and reasonably priced. It turns out they were neither fair or reasonably priced. They are clearly rip off artists. Barney, the owner, and Jose, his assistant, spent 45 minutes in my house clearing the clog and charged $800.00! When I questioned the charge Barney said that was going rate these days. That in itself is a lie as I have subsequently queried other plumbers who said a price of $400 to $500 is reasonable to clear a clogged kitchen drain. Even if you count a travel time to my house, they charged over $400 per hour. Not bad for a rip off artist!!! AVOID Gilders & Son at all costs. read more

Patrick is a trustworthy person. Did a great job with very reasonable pricing. Very responsive and punctual. Even helped to call my home warranty to facilitate the claim process. Absolutely win my future business Highly recommended! read more

Fixed our pipe leak. Quick service, and very reasonable pricing. Will definitely contact them again if needed. Recommend.

A sewage pipe cracked in our home creating a leak into our basement. Gidders was able to come out, diagnose, and resolve the problem very efficiently. We had to jackhammer through the floor of our ground level bathroom and finished up leaving the bathroom looking better than it ever did before. Excellent finish work and attention to detail. I would highly recommend this company. read more

I had a leak problem form an old tub shower, I called Gidders & Sons again after 11 years, they did a great job again with very reasonable price, they are honest and responsible. read more

Had a very leaky bathtub fixture. Needed to get the diverter replaced and decided to replace the 30 year old trim as well. We ordered the parts directly from Kohler and Steve from Giddons installed everything in a bit less than two hours. Very reasonable rates. Kohler Inc. themselves had recommended them to us. Will probably use them again for other work if needed, as we have very old plumbing in the house. Everything works great. read more

I have been using Barney for many years. I am a general contractor and have found him very knowledgeable. He is one of the few contractor that comes out and meets with the inspectors. He does very large jobs and smaller jobs as well. I'm about to do a large job in Great Falls and plan on using him again. I highly recommend this company. read more

First of all I want to express that Gidders and sons plumbing are the most courteous plumbing company I have used in Northern Virginia. Add excellent workman ship and you now have the complete package. I have lived in Northern Virginia for 60 years and have used many of the companies we see on tv commercials over all these years. Gidders and Sons do excellent work and all permits done with no delays. I find myself thinking the above negative comment is only one side of the story. As far as our future plumbing business, it will all be done by Gidders and Sons. read more

Some Kind of Awesome! Pat and Chris work ethics, professionalism, quick response time and the fair pricing was a true "Blessing". They provided "Excellent" services. They go beyond the call of duty to ensure that the job is complete! I am very satisfied the service I received and was compelled to compile this review. My expectation was exceeded beyond measure! These Guys are some kind of Awesome!!!! read more

This is, by far, the worst plumber in the history of Virginia. I challenge ANY potential customer to ask Barney about ANY of these following incidents that happened at "the collingham home" Paid $400 for permits. Rough-in inspection comes and the inspector tells me no permits were pulled. Barney blames his son. 2nd try on inspection. Turns out gas line permits weren't pulled. Blames his son. Tells me piping going on exterior wall will be properly insulated. Puts up garbage plastic pipes that extend into the attic, no elbows or anything. LEAVES THE WATER ON DURING THE WINTER AND ABSOLUTELY FLOODS THE HOME RESULTING IN THOUSANDS OF DOLLARS OF DAMAGE. Re-pipes it with soft copper but ONCE AGAIN DOESN'T INSULATE IT OR ELBOW IT. JUST GIANT LOOPS THROWN INTO MY ATTIC. When he finally puts of "the best insulation," it's the cheapest home-depot styrofoam you can buy. He didn't even put the quality stuff that costs $2 more on it. On two different faucets that his sons did, they had to be completely re-done. We give him the exact dimensions of a cabinet and the instructions to our stove to stub out a gasline. We drywall over, suprise surprise, he stubbed it out wrong. When he reroutes it, he puts the shutoff valve FLUSH AGAINST THE STUD. HOW THE HELL DO YOU DRYWALL THAT. Backed into by truck with his van. I am PROUD to say I have discouraged DOZENS of people from using Gidders and sons. What an absolute embarassment of a plumber and a family. read more

Referred to Gidders by another plumber. Called, took the day off from work, and no one showed up. Called and spoke with the owner again who totally forgot that I called and that he had set up the appointment. Son Patrick and another kid showed up and seemed lost. Wasted day as he went out to get different parts only to return and head out again. Agreed to pay federal express charges to get the part. Arranged to have water cutoff at condo (T-Th only from 10-2) and Patrick almost missed the window before the water would be turned back in. Part installed and 5 months later, the shower would not turn off. Patrick refused to return but owner did. Took the shower apart and turned off the water. Could not get him to return to fix the problem caused by the part his son recommended. Non-working shower two years later. Paid $350 for this mess and no working shower. Do not understand how this company can still be in business. Filing formal complaint with the Better Business Bureau to get my money refunded. read more

I've had ongoing problems with a toilet leaking at the base. Even though I replaced the wax seal several times, it continued to leak. I called Gidders and Sons, and Patrick arrived for the appointment on time. Within minutes he diagnosed the problem and indicated how he would fix it. I was thrilled to hear that the job has a two year warranty, which is unheard of in the plumbing industry. I will definitely use them again for other plumbing problems. read more

I refer and recommend Gidders Plumbing, they are the service for our managed rental properties. They are very reliable and trustworthy and fair priced. Just the other day I called their service late at night expecting to just leave a voicemail message for a job the following day and Barney, the business owner answered the phone. They are dedicated and polite and very professional. I recommend them for any plumbing need you have. Great service. read more

The worst plumbers I ever hired. The were sloppy and had no idea what they were doing. Came three times and caused more issues. I had to hirer another plumber to fix what they did. JR Mclean read more

Found Barney through Yelp, and after calling three other plumbers for pricing on a very specific service found him to be the best price. One would not give me a price... said they would have to come over and assess the situation then give me a price - for a fee of course. Talking to Barney over the phone I felt he was very straightforward and honest, but the reality hit when his son Patrick came over. Patrick saw that what we had talked about was indeed the problem and the price Barney gave me was what I paid. Patrick was very professional, respectful of the house and did a super job repairing and cleaning up the area. Good, fast and cheap - what else can be said. Barney and Patrick are now my plumbers for life! read more

Pat and Chris came out to replace my hot water heater and Pat did an excellent job, he had great attention to detail - even sweeping after. The price was good too. I'd give 5 stars except they ended up arriving at 1:30 instead of 11 am - noon as originally projected (they had some miscommunication between who was to tell me about the updated time frame). I'm definitely planning to use them in the future. read more

I have used the rip off artists from My Plumber & Michael Sons in the past. A friend has always suggested using local businesses. I went to Nextdoor & typed in plumbers & Gidders & Sons was the number 1 recommended plumber. I had a slow drain for years that was getting worse & the pop assembly didn't work. I was given an appointment window of 3-5pm & Steve knocked on my door at 2:55. That only speaks volumes. He snaked the tub & told me he believed he could fix the pop up instead of using the one I had purchased from Home Depot. Not only did he fix the pop up he went ahead & tightened the faucet. The charge was beyond reasonable. I will continue to use them as well as recommend them to others who need a plumber. Thank you. read more

I am professsional general contractor and Patrick is my go to plumber for jobs big and small, he always is prompt and will get the job done right even if it means making extrs trips back to a property. read more

Barney was referred to me by a close friend. We needed a bathroom completely remolded. The bathroom had a 1980's theme and needed a complete makeover. Barney and his team of guys came in and remodeled my entire bathroom in 1 month. He was very affordable and cheaper than his competition. Highly recommended read more

Barney is fast, friendly, fair priced and reliable. What more could you ask for!

For plumbing skills, price and speed no complaints; but on administrative or follow-up skills, not great. Had to replace a water heater under warranty. He hauled away the old one but never turned in the "plate" from that to the distributor like he is supposed to so the manufacturer can reimburse the cost. This nearly cost me $1400! Fought the manufacturer and local distributor for two months to get my money back. Manufacturer's website referred me to this gentleman and they tell me plumbers are supposed to know the drill. Yet to even get a receipt for the labor portion (for a four digit dollar value service) after repeated requests. Last phone message I left went unanswered prompting this review. read more

Been using Barney for ten years for our primary home as well as our rentals. Always on time, efficient, cleans up and with a smile on his face. I know when I call Gidders & Son that they will be there to fix my problem. Very reliable. Highly recommend this company. Martha L read more

Mr. Gidders came over was friendly and knowledgeable. He fixed my problem within 10 minutes for $145 whereas I got a previous estimate for $700. Highly recommend Gidders! read more

Great, knowledgeable employees! Barney came and assessed our water heater issue and gave me smart reasonable options.

Our water heater tank failed and our unit had to be replaced. Barney stopped by over the weekend to look the job over and he and his son replaced the unit on Monday. Excellent customer service and the installation was professionally done. I would have given 5 stars except for: I asked for an in kind replacement and they replaced with a lower efficiency unit. In the end it was a fair price and great service. read more

Really excellent. They come out quickly and don't overcharge. I love that once or twice the problem I had was something they didn't handle (like an appliance) and they didn't charge just to come by. read more