I get my Brazilian here with Lucy, she is so sweet and makes you feel comfortable right away. Great service

This was a lovely place to go for my wax! She uses the old-school wax instead of hard wax which I really like. She distracted me the whole time so I felt like I didn't hurt as much it was a very quick process. Also in the space is a massage business and I got to have a massage as well so it was a perfect day! read more

Lucy was my aesthetician, and she did a thorough job on my facial. Very pleasant experience - clean, efficient, and general mood/environment vibes feels relaxing. I will be going back often. read more

I have been seeing Diane for 12 years for my wax and facial needs. I love her. Look no further. This is it.

I was on a hunt for a good waxing salon that could squeeze in a last minute appointment. After seeing all the 5 star reviews for Gigi's salon, and that they do facials, I was anxious to call and inquire about scheduling an appointment. My call was answered by a guy, (receptionist), who I didn't quite understand. I asked if I was calling Gigi's salon, just to confirm, and I was rudely corrected, apparently I was calling "Gigi's SKINCARE and salon.......Sorry!!! I was then passed to a woman who proceeded to schedule a same day appointment ( I did appreciate that). She had asked my name, which I gave and I began to spell out for her, but I was rudely interrupted by her saying " Yeah, I know how to spell" . Talk about bad first impressions, with 2 different employees!!!!! I decided to NOT book an appointment and take my business elsewhere. I think you should work on your Telephone Etiquette, before you lose more customers!!! read more

5 star service. First time trying out this place. Maria is the sweetest. You feel so comfortable with her. She did a great job. I highly recommend this place. My new go to. read more

Like other reviewers, I have followed Jackie from other salons to Gigi's Skincare. She is just that good. I started coming to Jackie for the basics, underarm and eyebrows, but then soon added on more waxing services as well as facials. Now my daughter and friends go to Jackie as well, some from more than a few cities away. She is just that good. One of the things I appreciate about her, is that day or night, far in advance or last minute, I can text or call her directly for an appointment. She does her best to accommodate me schedule and to fit me in if I have a tight schedule. read more

Diane is an amazing human being -- she makes you feel right at home in her facial/waxing room. You know the adage 'If you want anything done right, do it yourself.'? Normally I would agree, but with Diane, she cares just as much as you do. She is perfectionist and won't settle for anything less. Her facial was very relaxing and her nurturing hands helped relieve some of the painful extractions that usually makes me tear endlessly and silently cry. She uses Dermatologica with an oatmeal and sesame-smelling paste at the end to take away from the redness and looking like a you've been stuck by a million pins. On top of all that, she gives THE most amazing massages. She's the real deal, I'll definitely be returning :) Ps. She's been a waxing professional for 13 years so don't hesitate to call her for your hair-removal needs! read more

I got Maria to give me my first wax ever. The place is in a massage parlor so I initially thought I was in the wrong place. They have parking in the back and it looks clean. I was escorted into a relaxing room with nice soothing music and was given privacy to remove my pants. Maria made me feel at ease and began right away. I was not specific on what I wanted because I had no previous experience on what to ask for. She proceeded to give me a Brazilian *Holy crap that hurt*! I thought she was going to cover me with something but it was all out, she just handed me a little towel to pull on, she said it helped with the pain. Mostly it dried my sweaty hands. The weekend before I was at the river so I shaved for that and the grow outs were too short to wax. Maria was a darling and took care of it by tweezing *Yiooow holy jeez*!!! Anyway, I was bare as a baby just in time for Aruba. Maria is great, she made me feel comfortable, which is important when you're totally exposing your privates to a stranger. When she was done, she left the room for me to inspect her work and to get dressed. Well I thought she'd return but she didn't so I laid there like a stunned dummy for a while until I decided to come out and look for her. She was waiting for me at the front, offered me some water (I needed a real drink after that) and I paid her. I left shaken and walking like a cowboy, but excited to experience this Brazilian everyone is talking about. I have had "sugaring" done before and that hurt much less but was way more expensive. I made the huge mistake of going to the gym afterwards and broke out really bad. It all turned out okay but waxing is not for me. If you are a waxer you'll be very happy. She is quick, very professional, and reasonably priced. As for me, I'll be looking into lasers. Advice for first timers: *Wear a dress or something loose to your appointment *Don't work-out afterwards (sweat clogs pores) even if you shower right after *Take an Advil or something right before *It WILL hurt, but exfoliate (gently) in the shower anyway *My wax only lasted 9 days (ugh) *You will NOT be touch ready the next day so don't wax the day before...ahem anything you need to be... uh "ready" for. Happy waxing! read more

Where do I go to get a wax, get a wax, get a wax ( chant it like who is afraid of the big bad wolf)? Ok I've been waxing (not waning) since I discovered that some people (me) are not CUT OUT to shave (pun in tended) in steps in steps "Diane"...think of a angel holding muslin strips in one hand and a canister of wax in the other with the tongue depressor like wax applicators around her head like a halo. Why Diane, why no other? Well I've tried the rest but I am sticking with the best. Oh I've strayed yeah, not a cheater but I've tried some of those so called "deals " yet I return to Diane because, of her ATTENTION TO DETAIL, use of TWEEZERS, PERSONALITY use of TWEEZERS to ensure not hair is left where it's not supposed to be. YES I want to emphasis that. you can get bare, but you are not truly bare until | someone cares enough to double and triple check and TWEEZE that bikini...DIANE CARES THAT MUCH ! Also, the new salon is BEAUTIFUL, the receptionist is the SWEETEST and I'll be back for my BUB (BROW, UNDERARM AND BIKINI)...let me say this is truly a FIVE STAR woman to book a service with. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~FIN~~~~~~~~~~~~~~~~~~~~~~~~~ read more

Best waxing place in town! It was my first time here and Lucy was amazing. The atmosphere is great, they put on mediation music for you and have a variety of cooling gels. Lucy was very fast and thorough, the pain was very minimal compared to my earlier waxing experience and she was very sweet. I even almost fell asleep during my wax session! Great customer service, will definitely come here again! I read more

Great place for skincare. I come here at least once a month for my treatment. I brought my aunt Zika here last week and she was impressed with how clean and professional they were. They have a nice selection of services and treatments. It is a little more if you choose a premium service. I enjoy taking care of myself and coming here on a regular basis. read more

Like Sandy, I too followed Diane here from Jouissance and her interim location. She's friendly and good at what she does - which involves pulling hair from painful places - so that you don't hate her too much when it's done. And her neck massage during facials is FABULOUS. Highly recommend her! The new salon is fresh and clean and looks like it will have lots of good services. Parking on Fair Oaks is easy now that construction is done, and there is also a private lot in back, accessed by the alley. The front desk staff is pleasant and helpful too. read more

I would follow Jacqueline Ung anywhere she goes...and I have. Having left Jouissance when they closed down, she has arrived at her new location, GiGi Skincare on Fair Oaks in South Pasadena. She is a fabulous aesthetician; I recommend her to all of my clients (who are very particular!) She gives a fabulous facial and is the only person I will go to for waxing (both eyebrows and bikini.) What separates her from others is she ALWAYS remembers the specifics of your body and goes out of her way to satisfy you. The salon is new and the rooms are private, inviting, and quiet. Parking is easy. The bathroom impeccably clean. All good. But.....I would follow Jacqueline anywhere. Karyn read more

Loved it definitely plan to come back Lucy was great she answered all my questions and concerns

This is the first time I'm writing a review and it's all because of Maria's great waxing service! I absolutely loved Maria!! She was amazing!! I went in to go get a Brazilian wax and she made me feel so comfortable. I've been getting Brazilian waxing done for a little over two years so I've been around to a lot of salons but this one was my absolute favorite! I'm used to hard wax but she also offered me to try the soft wax. Honestly, it made no difference whatsoever because her technique was Amazing! She made the experience quick and painless! She's super friendly and very considerate. I definitely found my permanent waxer :) read more

I have been going to Jackie for facials and waxing for years. Her division is different than the massaging part, but I've known her to always be very diligent with her work and pleasure to be around. The prices are reasonable, great quality work all the time, she has a gentle and effective touch, she really makes the appointments work with your schedule, and makes sure that you are pleased with the final result. I don't go to anyone else for waxing or facials other than Jackie. I highly recommend her to anyone. Go make an appointment! read more

I, too, would follow Jackie Ung anywhere and I have. She is a great aesthetician who cares about her clients and provides superb customer service and personal attention. I will only go to her for my waxing (primarily, bikini) and her facials are great! I strongly recommend her if you are new to the area and are looking for quality service. Gigi Skincare is nice, very clean, has ample parking and easy to get to. their prices are very reasonable. Totally worth it! read more

This is a great little place to pamper yourself or meet your beautifying needs. I followed Diane here because she's great at what she does. I especially recommend her for any hair removal or facials but this place has a lot of other services I have not tried yet.You definitely should check this place out! read more

Take this review as a WARNING- do not get any bikini/brazilian type wax here. This was absolutely the worst and most painful brazilian wax I have ever had. At first I thought my esthetician, Yuki, was being meticulous (something I could appreciate) but after over an HOUR I realized she not only was the slowest waxer I've had by far (hello! a wax should take no more than 20 minutes). Not only that but she broke half of the hairs, requiring her to return and tweeze so many hairs that I had to tell her to stop. Completely unprofessional and painful. I would never go back or or recommend it to anyone. read more

Diane is great! She saw me right away and was super quick and professional. My brows came out excellent, and were quite affordable - a really great experience, I will definitely be going back! read more

I have been going to Diane for quite some time and I couldn't be happier. She always fits me in for my wax appointments and is really friendly. The salon is very clean and I leave with no wax residue or hair -- Diane is fast, and it doesn't hurt like you would think because she takes extra steps to minimize the discomfort and I appreciate that. I followed Diane from her previous location and now go to her at Gigi's Skincare! read more

Sensitive Skin? I certainly do. I used to go get my eyebrow/lip waxed and literally be red for the ENTIRE day. Other times I was left with bleeding and/or weird bumps the next day. Diane is simply the best! She uses a different type of wax than other places. It is equally as effective but my face is back to normal within 20 minutes. Diane is also just very nice. She always tries to fit me in at the last minute. She is professional and takes her job and customer service very seriously. If you have sensitive skin do yourself a favor and see Diane! read more

Diane is the best waxer in town. Men. Women. Whatever you need. Whatever your heart desires. Fast. Slow. Talkative or be quiet. Just ask. Her philosophy is that you paid to be here and it's now incumbent upon me to service your needs. She also gives a luscious and comprehensive facial. Uses the Dermalogica product line and has 20 years experience. Very thorough and neat and nice. read more

I was recommended this place through my coworker for a Brazilian wax. I was extremely nervous when I walked in. Maria who waxed me was extremely patient, friendly, and kind. She talked me through the whole process, and made me feel at ease. I will definitely go back to Maria for my Brazilian waxes. read more

If you want symmetrical, beautiful eyebrows that compliment your face frame, go see Jacqueline. I've been seeing her for about a year and love her work. It's not just the end product, but the whole process she uses that I love. You step into her room, lay on a soft esthetician's bed, listen to calming relaxation music and twenty or so minutes you emerge with a beautiful brow, feeling incredibly relaxed. The spa like treatment is the best. She is consistent, reasonably priced and oh so sweet. read more

I followed Maria from Skin Rituals to GiGi Skincare and am so happy. I have been going to Maria for waxing for about 11 years and love her. Maria has been at this location for about 2 months and I am enjoying this new location for Maria. read more

I followed Jackie from Jouissance, to Salon du Mei and now she's here at Gigi Skincare. She's kind, friendly, very professional, accommodating, cares about her clients and is a great aesthetician! I've been going to her for all my waxing needs and have even had some facial work done (she primarily uses dermalogica - a brand that has worked well for my skin - and is very knowledgeable about the product line and what works bests for your type of skin). This new location is right along Fair Oaks across from the Pavilions/Vons plaza so it's not hard to spot. There's street parking and a lot in the back. It's clean and has a calm atmosphere. So definitely check it out :) read more

Just experienced the best facial by Maria! Not only did they take me in on short notice but also everyone was very kind. Maria walked me through step by step what she's doing while she was doing my facial (European facial), and was giving me good tips on cleansing my face. She was very accommodating to my needs and made practical suggestions for me. I highly recommend Maria for facials! read more

Ask for Maria! I've been going to her for about 6 years for waxing. She's very professional, quick and keeps you distracted throughout the whole process! read more

I have to thank sites like Yelp for helping me find Jackie. It has been 5 years since I've lost touch and her number. Now that I've moved back to the area for good, she is the one I can trust to do a professional and thorough job as my aesthetician. She is consistently great at what she does, even back in the days, I never left her table feeling icky with wax residue or needing to pluck any stray hairs. I really hope GiGi skincare owners will take care of such a gem of a person. Excellent customer service is rare these days. Today she took care of all my waxing needs, but the salon manager tagged on five bucks more than what Jackie asked for. The price is average, but I hope that extra five bucks goes to her and not to their pockets. The five star rating is only because of Jackie. If she ends up moving to another salon I will be there to follow. read more

My girls and i took the day to treat ourselves and we had the best day ever. This place is awesome. They basically pampered us and ot was worth every penny. I will be back next month. read more

So happy to have found Diane for waxing. She really takes the time to talk about you and asks if there are any sensitives she should know about before waxing. She's very sweet and professional. I also really appreciate the time she takes to make sure there are no stray hairs left. The prices are also very reasonable. I will definitely be back to see her! read more

I've been seeing Jacqueline almost every month for about 3 years now. She is a fantastic waxer. It's always quick and relatively painless. She pays close attention to detail, tries to get every hair, and tries to remove ingrown hairs. In addition, she is a lovely person and I always enjoy our chats when I'm getting waxed! read more

I'm new to the area and am so glad I found this place AND that Maria was able to squeeze me in today. I was bummed leaving my regular esthetician when I moved but I think Maria may make me forget about her in no time! She made me feel so at ease and was quick and thorough. PLUS it was the LEAST painful waxing session I have ever experienced. I went in just for an eyebrow and Brazilian wax but can't wait to go back for a facial. Reasonable prices, plenty of street parking on Fair Oaks, and friendly staff! read more

I found my new skin/wax spa! I walked in on a Sunday and was able to get a wax and a facial by Maria! It had been a while since I'd had a full Brazilian wax and was a little hesitant but it was a great experience. Maria was quick and extremly thorough. She explained her every move and warned which areas would be more painful. She had to do some tweezing because I had unfortunately shaved. We all know waxes are never pleasant however, I will definitely return! I chose to get a European facial and highly enjoyed it! She analyzed my skin, asked which products I use, and asked what my main concerns are. The massage was excellent and I feel like she took her time and cleaned every single pore! My skin feels amazing! This place is clean and plenty of parking in the back. They share the same reception area with a massage spa but they are separate entrances. Great hours and extremely reasonable prices. Maria is awesome! read more

I love this place. Trustworthy, good communication, relaxing environment. I HIGHLY recommend Jacqueline!