Leased a vehicle 4 weeks ago. Was assured everything would…read morebe taken care of, ie registration and plates. My temporary plate expires in 3 days. Was gaslit by multiple team members that "it takes time" "it's being taken care of" when it was discovered they dropped the ball. The only way I received communication was by messaging through the generic "Text Us" option on the site. The associates that assured me everything was fine and to "reach out to them personally" never responded. Incredibly disappointed, frustrated, and speechless.

Online appointment system makes service appointments flexible for you to choose the best time and…read moreday that works for you. Remember to drive right up to the garage door to cause the sensor to open the door. Check in for service was quick and easy. They have a nice comfortable lounge available. Coffee to drink and did see a small fridge with some soda there. It did seem like they took out a couple chairs though. Our experience was good, oil change and tire rotation was done within an hour.

From our first contact to us taking delivery of our Ioniq5 Kendra our Sales & Leasing Consultant…read moreand John the business manager welcomed us, were knowledgeable, pleasant and enjoyable to work with. We had a fantastic experience and highly recommend them and COLONIAL HYUNDAI.

This review is for the Colonial Hyundai Sales department, formerly known as MJ Sullivan Sales. I…read morewas shopping for a new car and after going back and forth via text and email and feeling comfortable with the out the door price, I set up a test drive and initial meet with the sales team. Now before this I seemed to have been handed off between four different people ranging from Internet sales to sales and sales manager. I didn't care who showed me the car as long as I was able to test drive it. Received several texts and email reminders about the test drive. Took time off to make the appointment but when I showed up the main person I was dealing with seemed to be busy with another customer. They had me go to a new sales guys who very recently had joined their Hyundai team. He came from a different dealer and a different car company so I was a little critical on if he would be about to answer my questions. Sure enough I seemed to know more about the vehicle than he did. AND for the test drive he told me due to insurance purposes we could only make right turns. I looked at him and asked what about Highway driving and he said no. I voiced my displeasure in that as I needed to see how the car performed on the highway. Just about that time the other guy showed up and said that yes we can go on the highway. Now before we started to drive I wanted to know about some features on the dash such as the camera. New guy didn't know, the other guy showed and didn't know but said he'd look it up but wanted me to leave for the drive. Got the impression they wanted to rush me out on the test drive. Oh, so before I showed up and in all my correspondence with them I referenced a specific vehicle by number. When the new guy went to pull the car around (should have been ready when we got there) he couldn't find the car. Took him at least ten minutes of looking. When he pulled it up it wasn't ready to be shown. Still had all the plastic on the seats and boxes in the back. I was disappointed as I wanted to check out the third row seat but couldn't because they hadn't set the car up. Other salesman shows up and takes boxes out of the back and has me look but it was rushed, so much so I forgot to sit in the third row seat as that was one thing I wanted to do. Overall probably the worst experience I have had on seeing a Vehicle I wanted to buy. Complained later that night to the manager. Listed what went wrong, but the price was good and I wanted the car so the lower part of my email talked about a couple more questions and coming back to the dealership in a few days to perhaps finalize the deal. Appears manager only read the first few sentences of the email and not the bottom part where I was going to come in. So needless to say, I kept looking and found a more hospitable and friendly dealership with the same vehicle and at a lower price. So I purchased from them.

Always the best very friendly and professional they go above and beyond to help customersread more

Friendly staff Easy to get service…read moreGood results Quick response Accurate work Convenient location

My tail lights were acting faulty. Since I saw they allowed walk-ins and had good reviews, I called…read morethem up. They let me come in right away without an appointment and looked at it within about a half hour. Luckily it was a quick repair. I was out 45 minutes after I arrived. I was very impressed and relieved! The only thing I'd mention to be aware of is that there's no waiting room. So you would need to arrange a ride back and forth for yourself or be prepared to hang out in the park or the deli down the street.

They always do exactly the right work in the right timeframe and to perfect standard. Always…read moreexplain the logic of the repair, what went right, what went rong, what to look out for. No job too small and available quickly. And they bail me out if I screw up a repair I tried to do.

I have brought my car to CIC-Rich's Service Center 3 times…read moreand every time I received excellent and expedient service. Don and his crew are top notch. Best place around for dependable, honest service

They are closed However, they did message me back to refer…read moreme somewhere else close! They are closed However, they did message me back to refer me somewhere else close! I ended up having a friend do the e work!

Now closed due to the owners retirement…read more I'm back to doing my own work on my vehicles as there isn't anybody as good as JMS in the area anymore.

JMS has been great. I've brought my 2007 Honda Civic to them on a number of occasions and they have…read morebeen great to work with. In addition to providing quality work at a fair price, they are friendly and provide great customer service. I will continue to use them for my automotive needs.

Awesome service quality of work is excellent. Mechanics go above and beyond. Prices very reasonable.read more

Service is great and the repairs are done well. I hate to give a bad review, but I was blindsided…read moreby the price. It was far too much, and I never got a call or quote prior to the work being done. I'll still go back, but prepared next time.

Westerly auto body replaced my drivers side door and did an excellent job and I was able to get my…read morecar back in a few days. They do excellent work and are very easy to work with

Does Not Help Out Veterans. Went There Several Years Ago For A Estimate. They Told Me They Were…read moreNot Interested.