Always the best very friendly and professional they go above and beyond to help customersread more

Friendly staff Easy to get service…read moreGood results Quick response Accurate work Convenient location

I won't mentio any names but here's my review. if you plan to purchase a car from this dealer…read morebefore signing anything READ* the entire paperwork carefully and don't take their words alone. they will sell you *not try*. also sell you extended warranty and other service plans without discussing it with you prior to signing anything. they try to sweeten a deal with false promise. I feel deceived about the whole deal but it is my fault for not reading. please do your research read everything you sign to the t. would I trust or recommend friends of family to this dealer? heck no! Update***** 04/14/26***** After numerous calls and voicemails to Sal "sales manger" nothing has been resolved. Waiting to weeks to hear back is not professional and very disappointing. I have no other than to file a formal complaint with the appropriate office of affairs to get this resolved. It's a shame I have to do this because is a waste of time. Even after "Sal" responding to my initial review is like they really don't care about costumer experience.

Recently bought an Explorer from Whaling City Ford. The entire staff was extremely courteous,…read moreknowledgeable of the product, helpful, non-pressured. Worked with Romeyn Murphy. Excellent salesperson, friendly, accommodating in every way. Very good experience.

The car repair industry has a HORRIBLE reputation. (rightfully so IMHO)…read more But every once in a while you find a car repair shop that is run by a honest, solid, reputable group. (In this case it's been in the family) I've driven right by this place lot's of times. Never gave it a 2nd thought. Until.... my current car guy (norwich tire, their awesome!) didn't have the diagnostic equipment to figure out why my Chevy S-10 was ready to stall at every stop. I really trust Bob at Norwich Tire (NT been in the industry, same location for a couple generations) and asked him to recommend someone. With out any hesitation he suggested 2 different local companys. I thought I'd give Charlie & Dougs a try. When I walked in to their place, I was SHOCKED! The place is so clean, well organized, virtually spot-less and the people were friendly, incredibly knowledgeable and right on top of things. It went off like clock work. They called, explained the problem, answered all my questions. No unpleasant surprises... In fact I'm thrilled with the great job they did, how I was treated and just how professional and trust worthy they were. So if you're local or if you just blew into town for a run at the casinos, I had a great experience with these guys. Bottom line, I'm a tuff and vocal consumer & I don't pull any punches and I'll go back to them in a heart beat. Johnny Bogs

I've brought a couple different cars to these guys over the years for a whole range of things from…read morediagnostic issues, tune-ups and bigger repairs. I really like the crew here and they we're honest and fair. They told me things that saved me money when they could have easily ripped me off. They are good at communication and also well versed and skilled at car repair... I highly recommend this shop

Awesome service quality of work is excellent. Mechanics go above and beyond. Prices very reasonable.read more

Service is great and the repairs are done well. I hate to give a bad review, but I was blindsided…read moreby the price. It was far too much, and I never got a call or quote prior to the work being done. I'll still go back, but prepared next time.

Excellent local business for your auto parts needs. The staff are knowledgeable and helpful. If…read moreyou like to shop local at a business that also has convenient hours....Darling Auto Parts is the spot

Marvel Auto Body is a great place to buy a good used car in the $2-$10K price range. Most of these…read morevehicles are older, higher mileage, but QUALITY cars that dealers generally don't want to sell. I have bought two older vehicles here and both have been very dependable. Mark does a great job vetting and servicing every vehicle he sells. Ed at the front desk is knowledgeable and a pleasure to deal with. Recommended.

They are not good at getting back to people to get the auto repairs done.I have made several tries…read moreover many months to get them to help me but no results .What makes me mad is putting one's valuable time aside to go there and they say we will call you and they blow you off. A good company considers every customer important, but they obviously don't.

REAL auto mechanics that know how to fix a car and not just replace a part!…read moreThey take ur car out on the road and then diagnose the problem not just read an Auto Scan.

The best in the U.S…read more Dream Auto is everything I could ask for in auto repair. I travel full time, coast to coast, north to south, east to west, on and off road, throughout the U.S. in a 2005 Pacifica. My car requires consistent maintenance due to the wear and tear of extreme use. I happened across Dream Auto five years ago when I was outfitting my vehicle for full time travel. They removed all but the driver's seat to accommodate the interior, camper-like build. They also performed a few engine repairs. There were some wiring repairs they couldn't make, but they correctly diagnosed the problem, which I had fixed at another shop. While visiting family in Connecticut I returned to Dream Auto to have my vehicle checked out for some whining noises it was making. I always get a second opinion when major repairs are required, which was the case this time. The Dream Auto mechanics correctly diagnosed drive shaft, sway bar, and shocks issues, which they repaired. I ordered the parts through Amazon, which saved me about a thousand dollars. Dream Auto doesn't do wheel alignments, which I needed after the drive shaft was installed. So I had that done at another shop. Following that, I heard another unfamiliar noise. I returned to Dream Auto where they diagnosed wheel bearing and axle damage, confirmed once again with a second opinion. I ordered the parts, which I had delivered to the shop, and Dream Auto performed the labor. Now my old car drives like she's just off the assembly line. I couldn't be more pleased with her performance. The owner/manager, Antonio, and his brother, a top notch mechanic, one of at least two others, provide a family-like atmosphere, excellent communication, and quality diagnostics and repairs. Whenever I'm in Connecticut, Dream Auto is where I go for the best of the best in car repairs.

They are amazing. I got a flat across the street, and didn't have a jack in the car and Issac and…read moreLeenoshka let me use one. Got me out of a real tough spot. Thanks again

Great customer service, Lebron was SO HELPFUL!! Fast and efficient! We have used them often and…read morewill continue to go back.