O&#x27;Reilly Auto Parts

I have brought my car to CIC-Rich's Service Center 3 times…read moreand every time I received excellent and expedient service. Don and his crew are top notch. Best place around for dependable, honest service

They are closed However, they did message me back to refer…read moreme somewhere else close! They are closed However, they did message me back to refer me somewhere else close! I ended up having a friend do the e work!

Groton Tire and Auto Service

(21 reviews)

Fantastic service, super nice, and very accommodating! I called ahead to get my kid's tires…read morebalanced due to a noticeable shimmy, having never been a customer. Manager said, come on in, anytime, despite my wanting to make an appointment. Next day, I show up at 11:30a, said I was the guy who called asking to make an appointment for a balancing. All of the staff were at max capacity, and manger was looking a bit frazzled. Manager recognized me by my intro. I said, "I'll bet you wish you.." and he finished my sentence: "wished I hadn't told you to come in anytime?" We both chuckled, and he said, "let me see what I can do." He popped his head into the shop, and within seconds, said, "I've got you." Fifteen minutes later, a tech popped out of the shop and asked if my wheels had EVER been balanced, because there was no sign of any weights ever having been there (alloy rims). I said that I was surprised, because Costco had done the install six years earlier, and I had never had problems with their work before. Needless to say, they now ride super smooth, and I have complete respect for the manager and technicians. Highly recommend.

I made an appointment a few days ago for today at 9 am. When I arrived at 9:07 am today they told…read moreme they couldn't take my car. Someone else came in without an appointment and I wasn't there at 9 am sharp, so they gave my appointment away! I've used them several times before so I guess I should be considered a repeat customer. They wanted me to bring my car back this afternoon, but what the heck! Why would I do that after you just stiffed me on my appointment. Not a reliable business when they can be so cavalier about a basic facet of business - keep your appointments. Zero stars for this one and I won't go back.

Advance Auto Parts

2.0

(4 reviews)

I have been to advanced auto parts many times. The people who work there are very professional, and…read morealways go above and beyond to help .One employee who stands out is Robert . He had just punched out for the day , he took the time to help me with a frozen keylock issue when he was not on the clock . Thank you Robert . I will continue to early go to Advance Auto Parts for all my auto needs

I won't ever go back to this auto parts store. I bought a part and asked the guy if it doesn't…read morework can I return it. He didn't say no what he did say said it should work. Went out to my car and installed the part and it DID NOT WORK. I immediately brought the part back in the store and asked for my money back. The guy said no. I even asked to speak to the manager, and he said since I opened it, I can't return it. You tell me how I was supposed to see if it worked without opening it. Worst customer service people.

Stop & Go Transmissions

3.9

(7 reviews)

If time is a consideration for your review of a business that deals with auto repairs than this…read moreplace is definitely not the one to go to. Every time I called for an update Joel gave me a bullshit response of "this day coming up". The day comes with the expected results of getting my vehicle back and he gives another date. This happened a total of four times with no call from the business of any updates. This is on top of them ordering the wrong parts for my car and causing another update. I felt like my service just keeps getting swept to the right. If a solid expected date was given this wouldn't have been a problem, but it's the constant hassle of not knowing the state my vehicle is in on the date given to pickup. This reason alone goes to my 1 star.

Joel is great. Installs factory oe parts. Parts made specifically for the vehicle. Quality work and…read moretimely repairs.

Northeast Truck and Off-Road

(8 reviews)

Cody and Matthew helped me out of a jam when my attempts to install a new bumper at home hit a…read morenumber of seized bolts. Super friendly and got me back on track in no time at all. Will be ordering through them from now on and using their services for work above my skill set. Highly recommend if you're in the Groton, CT area!

Jeff, Jason and their staff are awesome!! They are honest, fair and they always willing to help…read moreout. I have been doing business with them since 2016 (lift kits, tonneau covers, tires, undercoating, bed liners, racks,etc.) and they have always provided me excellent service at a great price . If there was a hiccup they made it right very knowledgeable and answered my many questions. I highly recommend doing business with them.

Eurocars Plus

(3 reviews)

The only reason I keep with pride my '06 V70 is due to Euro cars. They are completely knowledgeable…read moreand do the work at a reasonable price and know the car inside out.

My car did not want to start yesterday, October 5, 2023. I phone AAA and had them tow my car to…read moreEurocars Plus and Susan did amazing job to make sure my car was ready and available to pick up the next day. She completely understood my situation and took care of me. I would definitely plurchase another Volvo from this place and have my car maintained there. They always try to accommodate when it is feasabble. Thank you again Eurocars Plus and Marc the owner.

Colonial Tire & Towing

4.4

Super friendly and so helpful. I have been doing busy here for over five years. I purchase all my…read morepropane needs, right here. They charge by the pound, not the tank size. Very fair and honest group. They have been around like forever. Buy your propane here. Denniz S Groton

They balanced my tires and now my ride is super smooth. Thanks. They got my car in quickly and had…read morethe job done in a couple hours.

Groton Tire and Auto Service

(21 reviews)

Fantastic service, super nice, and very accommodating! I called ahead to get my kid's tires…read morebalanced due to a noticeable shimmy, having never been a customer. Manager said, come on in, anytime, despite my wanting to make an appointment. Next day, I show up at 11:30a, said I was the guy who called asking to make an appointment for a balancing. All of the staff were at max capacity, and manger was looking a bit frazzled. Manager recognized me by my intro. I said, "I'll bet you wish you.." and he finished my sentence: "wished I hadn't told you to come in anytime?" We both chuckled, and he said, "let me see what I can do." He popped his head into the shop, and within seconds, said, "I've got you." Fifteen minutes later, a tech popped out of the shop and asked if my wheels had EVER been balanced, because there was no sign of any weights ever having been there (alloy rims). I said that I was surprised, because Costco had done the install six years earlier, and I had never had problems with their work before. Needless to say, they now ride super smooth, and I have complete respect for the manager and technicians. Highly recommend.

I made an appointment a few days ago for today at 9 am. When I arrived at 9:07 am today they told…read moreme they couldn't take my car. Someone else came in without an appointment and I wasn't there at 9 am sharp, so they gave my appointment away! I've used them several times before so I guess I should be considered a repeat customer. They wanted me to bring my car back this afternoon, but what the heck! Why would I do that after you just stiffed me on my appointment. Not a reliable business when they can be so cavalier about a basic facet of business - keep your appointments. Zero stars for this one and I won't go back.

Rich's Service Center

I have brought my car to CIC-Rich's Service Center 3 times…read moreand every time I received excellent and expedient service. Don and his crew are top notch. Best place around for dependable, honest service

They are closed However, they did message me back to refer…read moreme somewhere else close! They are closed However, they did message me back to refer me somewhere else close! I ended up having a friend do the e work!

Columbus Square Auto

3.7

(12 reviews)

The jump start I needed happened flawlessly. USAA initiated this local service. A confirming…read morephone call to Columbus Square Auto was pleasant. The service person arrived within 45 minutes, was friendly and efficient. Thanks for a pleasant ending to a frustrating circumstance.

Incredibly rude to me! I broke down in a very unsafe place with my children and dog with me. The…read morepolice called for a tow since AAA service was going to take too long and where my car was stuck could have caused a bad accident. First, I didn't know were my car ended up because the officer told me we could be driven home and she would call me when the tow truck showed up, but didn't. I had to call the police dept to track down my car, and when I called Columbus the person on the phone said, "Yeah, we towed it, what are you gonna do with it?!" Umm, I was calling you to figure that out! Jerk!

Spider Mechanic Mobile Mechanics

3.9

(10 reviews)

Calm When Doing Work Attentive To My Car Did a difficult Job For Most With Ease I Recommend.read more

He is a terrific mechanic. Honest and punctual. Hiring him again very soon to install more…read morecomponents.

E & N Automotive Repairs

4.0

(4 reviews)

We use E & N for repairs to our station vehicles and they are great! I called last week and was…read moreable to get both vehicles in for oil changes same day and each was done in under an hour. The prices are much cheaper than most other places I've gone for oil changes and I was happily surprised when I saw the bills. The staff is friendly and nice. They have a nice, clean waiting area with seating, tv and coffee.

I wish there was a -1 Star. DO NOT TRUST YOUR CAR. A simple oil change resulted in driving home,…read moreto oil leaking out my SUV. Oil plug was half-a$$ed cross screwed. Oil dropped out all over my driveway. $80 oil change , overheated engine, and an eff'd up driveway!! I poured two quarts in and drove 10 miles back to New London.., back to a nice guy working there; he was nice but responded with "so ... It's no big deal." E&N NeverAgain!

O'Reilly Auto Parts - autopartssupplies - Updated August 2026

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4.4

(30 reviews)

Awesome service quality of work is excellent. Mechanics go above and beyond. Prices very reasonable.read more

Service is great and the repairs are done well. I hate to give a bad review, but I was blindsided…read moreby the price. It was far too much, and I never got a call or quote prior to the work being done. I'll still go back, but prepared next time.

Darling Auto Parts

(1 review)

Excellent local business for your auto parts needs. The staff are knowledgeable and helpful. If…read moreyou like to shop local at a business that also has convenient hours....Darling Auto Parts is the spot

Troiano Chrysler Dodge Jeep Ram

3.9

(15 reviews)

Quoted a parts price then told last second they Charge a ridiculous 3.5% additional fee for using a…read morecard in a time when everything is purchased with a card. Was told everyone does, called two other dealerships and they don't. I'll Never shop there again.

The service department is absolute top notch, pricing was fair, everything was explained and priced…read moreout. Allot different from another Jeep service department in east Hartford where they inflate pricing and recommend ridiculous services. This small town dealership delivers the best service, we'll be taking our jeeps there from now on. We cannot thank you enough !

Dream Automotive

(8 reviews)

REAL auto mechanics that know how to fix a car and not just replace a part!…read moreThey take ur car out on the road and then diagnose the problem not just read an Auto Scan.

The best in the U.S…read more Dream Auto is everything I could ask for in auto repair. I travel full time, coast to coast, north to south, east to west, on and off road, throughout the U.S. in a 2005 Pacifica. My car requires consistent maintenance due to the wear and tear of extreme use. I happened across Dream Auto five years ago when I was outfitting my vehicle for full time travel. They removed all but the driver's seat to accommodate the interior, camper-like build. They also performed a few engine repairs. There were some wiring repairs they couldn't make, but they correctly diagnosed the problem, which I had fixed at another shop. While visiting family in Connecticut I returned to Dream Auto to have my vehicle checked out for some whining noises it was making. I always get a second opinion when major repairs are required, which was the case this time. The Dream Auto mechanics correctly diagnosed drive shaft, sway bar, and shocks issues, which they repaired. I ordered the parts through Amazon, which saved me about a thousand dollars. Dream Auto doesn't do wheel alignments, which I needed after the drive shaft was installed. So I had that done at another shop. Following that, I heard another unfamiliar noise. I returned to Dream Auto where they diagnosed wheel bearing and axle damage, confirmed once again with a second opinion. I ordered the parts, which I had delivered to the shop, and Dream Auto performed the labor. Now my old car drives like she's just off the assembly line. I couldn't be more pleased with her performance. The owner/manager, Antonio, and his brother, a top notch mechanic, one of at least two others, provide a family-like atmosphere, excellent communication, and quality diagnostics and repairs. Whenever I'm in Connecticut, Dream Auto is where I go for the best of the best in car repairs.

Charlie and Doug Auto Service

4.7

(6 reviews)

The car repair industry has a HORRIBLE reputation. (rightfully so IMHO)…read more But every once in a while you find a car repair shop that is run by a honest, solid, reputable group. (In this case it's been in the family) I've driven right by this place lot's of times. Never gave it a 2nd thought. Until.... my current car guy (norwich tire, their awesome!) didn't have the diagnostic equipment to figure out why my Chevy S-10 was ready to stall at every stop. I really trust Bob at Norwich Tire (NT been in the industry, same location for a couple generations) and asked him to recommend someone. With out any hesitation he suggested 2 different local companys. I thought I'd give Charlie & Dougs a try. When I walked in to their place, I was SHOCKED! The place is so clean, well organized, virtually spot-less and the people were friendly, incredibly knowledgeable and right on top of things. It went off like clock work. They called, explained the problem, answered all my questions. No unpleasant surprises... In fact I'm thrilled with the great job they did, how I was treated and just how professional and trust worthy they were. So if you're local or if you just blew into town for a run at the casinos, I had a great experience with these guys. Bottom line, I'm a tuff and vocal consumer & I don't pull any punches and I'll go back to them in a heart beat. Johnny Bogs

I've brought a couple different cars to these guys over the years for a whole range of things from…read morediagnostic issues, tune-ups and bigger repairs. I really like the crew here and they we're honest and fair. They told me things that saved me money when they could have easily ripped me off. They are good at communication and also well versed and skilled at car repair... I highly recommend this shop

Rich's Service Center

I have brought my car to CIC-Rich's Service Center 3 times…read moreand every time I received excellent and expedient service. Don and his crew are top notch. Best place around for dependable, honest service

They are closed However, they did message me back to refer…read moreme somewhere else close! They are closed However, they did message me back to refer me somewhere else close! I ended up having a friend do the e work!

Quercia's Auto Repair