They close the whole store while their workers wait for their sandwiches from Ike's. Tried to walk in, locked. Went back to wait for my order at Ike's, but then see a GNC worker walk out of the store to go in to Ike's. So, I walk back to see it's still locked...the worker comes back and says, "sorry I am on my lunch." Unlocks the door, goes inside and says, "it'll be another 10-15 mins." I just laughed and said okay, but got my sandwich and left. I'm not going to wait for you to eat your lunch so I can get my protein powder LOL read more

Service 1/5 Non existent. I called before I went to the store to avoid a bunk mission. The staff member who answered the phone seemed aloof regarding my inquiry. I get to the store, no greeting. Just chatter amongst one another. I had to say excuse me to get their attention for help. Selection 2/5 Sadly, what I was looking for they no longer carried. The goal was to find this out over the phone versus wasting gas. There was no substitute that I felt comparable or interested in trying. 2/5 I've infrequently patronized GNC over the years. They've always been overpriced. You can luck up on some good finds depending on your needs on their clearance shelves. read more

I have to agree with a lot of the reviews for this place. Every time I stop by to buy pre-workout or Protein powder, they're always on break. Does this place have only 1 staff member every shift at everyday? We have a membership and we can't utilize it either. Really hope this GNC picks it up with their staffing. Disappointing honestly. read more

They are never open during the hours they list. Then there's a sign that says they'll be back in an hour, but doesn't state what time that "hour" started. Photo shows the sign and the house listed. Came here at 2:40pm on a Wednesday. They also haven't fulfilled my online order and it's be 3 days. read more

GNC - Store hours and terrible sign - Vitamins & Supplements Near Me - Vallejo, California

There services were okay I came in to get some stuff for the gym and I did get a welcome in at all, and once I came in I did get welcome stuff nice I came to the counter love the store super convenient but half terrible service The selection of item so so good from the place specially, the new items And the value are are so amazing and I love how they are made I love the preworkout the brought here value at 60 is amazing read more

GNC - They selection items are so good and how they managed to pull it off is cool - Vitamins & Supplements Near Me - Vallejo, California

2nd. I came here during shopping hours and store not open. Very disappointed especially since person told me they would be open in 20 minutes. After the 2nd. Time they told me 20 minutes I will just have to find another source. read more

This place sucks anytime I go they're on break how are you gonna open at 10am and take a break at 12 like really bruh all your doing Is ringing people up horrible experience that's why I go online now even for emergency supplements these guys suck very slow and talk to each other instead of helping the customer why not say Hello how can I help you or what are you looking for today? You ask for something they say no without even looking in the back. It's gets to the point where you want no business or support them whatsoever do better GNC read more

Justin was very helpful and accommodating. I walked in right before closing, and he took his time and didn't rush me. He also offered to sign me up for rewards. Great customer service! Thank you! read more

I walked into the store. I didn't even know if anyone was working because no one said hi to me. After being in the store for about 5 mins 2 more guys came in from what I'm guessing are employees but they just talk to each other again no one asked me if I needed help. No one even looked my direction. It was extremely frustrating. I just put back what I wanted to buy and went somewhere else. Horrible customer service all young guys. read more

I had no idea the GNC in Vallejo moved from Robles to the Plaza. I ran out of protein and with only 30 min left till closing time, I rushed over to their new location! S E R V I C E: I was greeted which was nice, and luckily for me there was a sale on a lot of the protein bars and random tubs of protein and pre-workouts. The two who were working were having a loud conversation about being tired and drinking before work which I thought was...inappropriate to talk about. But then as soon as they were approached by a customer, the guy was completely professional and was able to educate the customer of the new protein shakes he was buying. I was up next to pay, and I had questions about the points I've had so far, and he helped me save an extra $15 with my points! O V E R A L L: It sucks people have had bad experiences with GNC in Vallejo, but I think management noticed that, and hired better, more motivated people to help us out. I will not hesitate to come here next time! read more

Nothing really stands out from this GNC versus others, except for one thing: The Staff. All products offered you can find in other GNC stores, so there is no specific product you'll find here that you won't find at another location. You may find a specific flavor or option at this one that you may not find at another location though. For example, I found the Syntha-6 Birthday Cake remix flavor at this location that I did not see at the Fairfield or Pinole locations. What stood out here was my experience with (I think) Derek. He had a great personality, knew how to hold conversation, and was extremely knowledgable in answering questions I had regarding product selection and suggestion. Even after checking out, Derek kept a conversation going which helped secure my business going forward. He had a very professional demeanor but knew how to keep things light-hearted and fun as well. Businesses could use more talent, knowledge, and people skills as Derek. Well done! read more

The staff is very friendly and knowledgeable. Their selection of protein powders vitamins, vitamins and all their supplements are amazing! I get all the supplements I need to stay healthy from this upscale store. read more

Have had a few visits here now and the staff are nice enough. They greet you when you walk in, and chill out until you need for help and ask; then they're more than willing to help and answer any questions. read more

I've returned a few times and the store has been open. The staff are not always welcoming when you walk in. No greetings or interaction with them. The register is often broken in one way or another so either you can't use cash or you can't use your points or you can't log in or something. Basically this store is a shithole and needs a better owner read more

I asked for help looking for a item, the guy who worked there started to help me but when another customer came in he totally ignored me, very poor customer service. read more

"Maurice" literally stood at the counter doing nothing while I was in the store BY MYSELF for at least 5 minutes. Didn't even say thank you when I (by myself) sorted out the items that I wanted. If GNC doesn't care about their customers that walk through the door and hire immature young black millenials who don't care to represent their company I will just buy supplements online. read more

Came in this afternoon and received such great service from Nate! He went above and beyond to look up merchandise that wasn't on the shelf - he was kind and polite and I really hope you pay him what he is worth cause he totally treated my husband and I very well ! I highly recommend this gnc - super nice employee and great prices ! read more

I was specifically looking for Smart Sweets Low Sugar Gummy Candy and this GNC had them! We walked in and were greeted; she pointed me in the direction of the product I was looking for and I was able to get four types of their gummies to try: sweetfish, sour blast buddies, fruity gummies, and sour gummies. Prices for the gummies were reasonable and I was just happy to give them a try before committing to a huge pack on their website! read more

Place was super empty. I just went in to ask some general nutrition questions, and the guy didn't really have any answers. I also questioned if I would trust advice from an overweight guy running a health store... Anyway, just like any health store. Thousands of pills an items sold, good location. read more

The crew here never tries to upswell me anything. Pretty much I go in and get what I need. Thy carry a huge amount of quest bars in all flavors along with MHP protein pudding. All my protein and supplement needs to my daily gym life I get from this location. read more

Prices in GNC are always way too expensive.. would recommend just buying stuff online or maybe visit your closest Vitamine Shoppe cause prices are ridiculously high. If you don't have a membership be ready to waste money lol. read more

One phrase. They lied to me over the phone. They said they had a product that I really kinda NEEDED, even after I asked to go check it. I arrive, they don't have it. Not that they sold it. Not that they were sold out. Just that they didn't have it. Get your staff in order. That's *UNACCEPTABLE*. read more

I'd rather drive to vacaville or walnut creek to pick up my supplements via nutrishop or max muscle. The crew here, well the 2 asian female workers at the plaza store suck. Needs both customer service training and product training. Lillia is just one grumpy lady. She needs to check that attitude...or get out of customer service and retail. Ijs. I only come here when I run low on protein and or bcaas and I kick myself every time. I don't know why I keep hoping my instore experiences will get better. read more

I often make purchases from this GNC outlet. Most reps here are pretty good with offering information and assistance. However, there's one rep (older female) that could use a good tip on addressing customers with the term, "c'mon man, hey man". It makes one feel rushed and disconnected from being a valued customer. read more

Found exactly what I was looking for in less than 5 minutes. The older woman working here is very helpful and friendly

I've been to this store twice and the first time I was treated like I wasn't welcomed there. I just wanted to buy a Bang energy drink and wanted to use my $5 reward and mind you this was my first time trying to use the reward program and I had the sign up points which means $5 reward but I guess it wasn't showing in the system and the worker (older lady) got very offensive and kept telling me it's not there instead of explaining to me what to do to get it to show up. I told her I seen it on my account and she once again said "well show me then". I showed her and she said "well it's not showing on my computer". So I just bought it without using my reward. I just went back into the store today (hoping there would be someone else working) to get some creatine and the lady ignored me and was giving another customer the same attitude as she gave me. The customer was trying to use her rewards and the employee said the same exact thing to her, "it's not in the system" instead of explaining how to claim it. Also the customer told her about an expired product that she bought awhile ago and said she brought the product back up and showed the manager and the manager took care of it but for some reason the employee (older lady) today took offense to this and said "we never sell expired products" but the customer said I already showed the manager so you did have an expired product. The employee STILL insisted that the lady show proof. The customer said I already did. By that time I was disgusted by the employee and just left. Management needs to sit down with this employee or fire her. Horrible AND disrespectful customer service. read more

The lady that works there helped me very well. I needed supplements to help me gain weight and she pointed me to the right direction. 3 weeks later I'm seeing great results I'm happy with. My go to place! read more

I arrived and the store clerk locked the door. She left what business can afford to leave at 1:25pm and turn away customers saying come back later. read more