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    GO Cleaning Service

    4.7 (155 reviews)
    Open Open 24 hours

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    Response time

    10 minutes

    Response rate

    100%

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    Dustin B.

    I used Yelp to request quotes for a move-in cleaning because my wife and I wanted the house cleaned before moving our family in. I reached out to Go Cleaning Services, and Juan, who was listed as the manager, responded. I specifically told him through Yelp that the house was a four-bedroom, two-and-a-half-bath home. He quoted me $280. Not "around $280." Not "starting at $280." Just $280. It was clear as day in the Yelp messages. I then paid $50 to reserve the cleaning. When the crew showed up, they seemed confused by the size of the house. About 10 minutes later, Juan called and said he was somehow confused and thought it was a two-bedroom, one-and-a-half-bath home. I'm still not sure how that happened, since the actual size of the house was right there in writing. He also could not point to anything in our Yelp conversation that supported his new version of events. Then came the surprise: the price was suddenly no longer $280. It was $480. But lucky me, he could "discount" it to $440. Very generous to offer me a discount on a price increase caused by his own alleged confusion. At that point, I told him to have his staff leave. To his credit, he did send back my $50 reservation payment afterward. Unfortunately, that did not solve the actual problem, which was that we had movers coming the next morning and needed the house cleaned before moving our family in. So, based on my experience, I would not recommend Go Cleaning Services. The quote changed after the crew arrived, the explanation did not make sense, and the whole thing left us scrambling at the worst possible time. AVOID!

    Owner telling me he'd send two people. Charged me the same amount for 1 person as if he sent 2

    I was told 2 people would show up, it was just 1. He did ok but nothing more notable than I had already removed on stains. I feel like they applied some kind of hidden fee but at $160 complaining is not worth the time. I think they are just a licensed company outsourcing random cleaners and upcharging UPDATE: owner called on a Sunday to guilt me about leaving a bad review for a small business. I told him it wasn't worth the hassle coming out to go back and forth over $160 cleaning. His initial quote stated it would be 2 people for $160. He only sent one person because the job was "small" and that he only had one machine, but that didn't change the price, it stayed at $160. I'm not the only 1 star review here so I don't see why I got bothered on a Sunday about my review. He said I was only allowed 24-48 hours to leave a review, but I don't see how that's relevant, I am NOT obligated to give you the opportunity to come back and do the same job you failed to do right the first time, and I won't be bullied over the phone to change my review.

    Sumit K.

    This is NOT a "professional" cleaning service. I and my wife generally do house cleaning 10x better than their "professional deep-cleaning" crew. One thing is for sure - this company sends any available person to clean - even if they are not professional cleaners and have ZERO experience. Such was my experience with them. During my 1st appointment, 2 people were to show up but only 1 actually showed up and claimed can clean in 6 hours. Thats 4k sqft of house that typically had taken 15-16 man hours. After 2 hours, I told the cleaner to go back as I paid for entire house (~4k sqft) deep clean and it cannot be done by 1 person and the service was priced for 15-16 manhours of service. Btw: when I mentioned it to manager Juan - somehow he kept claiming that he will not charge for extra hours - while I was thinking whether he meant he will charge less for less hours. The guy repeated that so I knew he was not joking. 2nd time - 2 people came - 1 from last time (had some experience) and another who was first timer and can't clean to save her life. Just terrible! Now about the quality - the worst quality I have seen in my entire life. This company's reviews must have been bought. Impossible that they earned the reviews. * toilets were dirty * sinks were dirty * Mirrors were not clean * Cabinets were dirty * Doors were not cleaned * Appliances were not wiped clean from outside * Gas range grates were never cleaned * Floors were not cleaned (kitchen) and rest if the wooden flooring had water marks everywhere. * Entire kitchen was not cleaned (in general) and rest wasn't cleaned * Stains in bathrooms were not removed until later inspection I mentioned to manager (Juan) that I feel like the cleaners DID NOT use any chemicals or sprays to clean because looking at toilets, sinks, mirrors, shower, cabinets, and floors - IT WAS OBVIOUS. To that Juan said they use eco friendly cleaners. I am not an idiot - his meaning of eco-friendly was just Water! The strange thing is that the cleaners spent 12 hrs of combined time yet things were unclean. How can that be? Makes no sense unless the cleaners were just NOT professional. My wife & I clean the house 10x better than them. By hiring and paying professional cleaners - the expectation was to have the house professionally cleaned - which was far from reality. Anyways, I WILL NEVER RECOMMEND this company to anyone for cleaning. The spend was complete waste - and it was quite a bit!

    After

    I was able to schedule service for the same week I reached out. The employees who came to my home were friendly and completed the work on my upstairs carpet, staircase, and couch for a marketable price. However, my laminate floor sustained some minor, though not very noticeable, damage from their equipment when they were completing my couch. Additionally, my couch now has some stains that were not present before their service. I contacted the company about these issues after being out of town for a couple of weeks due to the holidays, but they were unable to rectify the situation. I have certainly learned a lesson from this experience. In summary, the quality of the service was acceptable, but I do not believe it offered good value.

    Food still stuck on the stovetop

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    2 years ago

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    Jimer S.

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    4 years ago

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    Jimer S.

    Thank you very much Shaina, I am happy that you are satisfied.

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    2 years ago

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    Jimer S.

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    1 year ago

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    2 years ago

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    1 year ago

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    1 year ago

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    3 years ago

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    2 years ago

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    3 years ago

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    Jimer S.

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    2 years ago

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    2 years ago

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    2 years ago

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    3 years ago

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    Carlos C.

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    2 years ago

    Hired them again to clean the carpets and they did not fail. They were quick, efficient, and the carpets look fantastic!

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    3 years ago

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    3 years ago

    They worked quickly to clean my carpets and got out a lot of old stains. I'd recommend!

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    3 years ago

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    3 years ago

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    2 years ago

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    2 years ago

    Great job! Carpets are very clean and smell great after having some pet accidents. I'd work with them again.

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    Jimer S.

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    3 years ago

    Very professional and courteous! Very reasonably priced too ! Carpets look good ! Will hire for hardwood floors next!

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    Jimer S.

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    3 years ago

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    3 years ago

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    3 years ago

    Great communication, prompt arrival, accurate quote, and my carpets look sooooo much better! Will use again and definitely recommend.

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    2 years ago

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    2 years ago

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    2 years ago

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    2 years ago

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    5 years ago

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    2 years ago

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    6 years ago

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    2 years ago

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    3 years ago

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    3 years ago

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    2 years ago

    They helped us clean our home--terrific job, excellent service, and great value. Highly recommend!

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    2 years ago

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    3 years ago

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    Page 3 of 4

    GO Cleaning Service Reviews in Other Languages

    Ask the Community - GO Cleaning Service

    Looking for every month cleaning for our small home. Mornings preferred. Are you available for this service?

    Hi Anna, Sure, we are!… 

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    Review Highlights - GO Cleaning Service

    Jimer responded quickly and answered all of my questions in regards to scheduling and services provided.

    Mentioned in 11 reviews

    Read more highlights

    Oxi Fresh Carpet Cleaning

    Oxi Fresh Carpet Cleaning

    (165 reviews)

    So this is the third time I've used this company to clean my sofa, carpets and area rug!…read moreDawson our technician was extremely polite and very helpful. He always does exceptional work. This is the last company I will ever use to clean my carpets! Thank you Dawson and Oxi Fresh!

    I rarely leave reviews this negative, but our experience was unacceptable from start to finish--and…read morethe fact that the company never responded to our concerns afterward made it even worse. Our couch remained soaking wet for nearly 24 hours after the cleaning. Once it finally started drying, it smelled unpleasant--not remotely fresh or clean. We paid to have our couch professionally cleaned and somehow ended up feeling like it was in worse condition afterward. The lack of care inside our home was also frustrating. The technician put protective booties on, then walked outside across our black bark landscaping and came right back into our home wearing the same booties. That completely defeats the purpose. I gave permission for him to use our kitchen sink to fill the cleaning tank, which was not a problem. What was a problem was leaving puddles of water all over our kitchen counter and dripping water across the floors from the kitchen to the living room. After paying for a professional cleaning service, I had to re-vacuum and mop my living room myself. But perhaps the most disappointing part is what happened afterward: nothing. We reached out about our experience and the company never responded. No apology. No attempt to make it right. No acknowledgment whatsoever. Mistakes and bad experiences happen. How a company responds to them says a lot about its customer service. In this case, there was no response at all. For the money we paid, I expected professionalism, attention to detail, and a clean, fresh-smelling couch. We received none of those things. I would absolutely not use Oxi Fresh again and cannot recommend their upholstery cleaning service.

    GO Cleaning Service - carpet_cleaning - Updated September 2026

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